Category Archives: vehicle repairs and servicing

Help your motor beat the frost this winter with Trust My Garage

With frost now starting to creep across the UK, drivers should be taking steps to ensure their vehicles are safe, roadworthy and winter ready. Trust My Garage has some top tips for looking after your motor in the winter weather – read on to find out what you can do to keep rolling through the chilly season!

Do I need Antifreeze?

In short; yes! Antifreeze is clever stuff that stops the water in your engine’s cooling system from freezing! It also does several other important jobs, making it a vital car fluid to keep your engine running smoothly.

As well as preventing water from freezing, antifreeze raises the boiling point of engine coolant to prevent overheating. The stuff also protects your engine from internal corrosion, aids heat transfer, and prevents scale from building up internally.

How do you use it?

There’s the concentrated form, or the ready mixed with water kind. The latter version is commonly referred to as engine coolant and can normally be used straightaway for top-ups and replacements. The concentrated form needs to be diluted with water, usually at a level of around 50% antifreeze and 50% water. Always check the pack’s instructions for the right ratio to use, as well your vehicle’s Owner’s Manual to make sure you use the correct variety for your car, as recommended by the manufacturer.

Braking

Brakes are an essential part of any car and therefore should be regularly checked and well maintained. This is especially important during winter months, but how can you tell your brakes are in tip top condition?

It’s a case of making sure you have them checked regularly, as the winter months can be very wet and sometimes puddles can be difficult to avoid. When driving through a puddle, make sure you test your brakes afterwards by driving at a slow speed and gently applying pressure.

Listen out for warning signs, as brakes will let you know when there is a problem – whether this is through grinding or squeaking. Sometimes your car will act like it has a mind of its own and pull you to one side while driving, which could indicate a fault or imbalance with the braking system. Vibrations and temperamental pedals are also a sign you need to take give your car some attention – so look out for the signs and don’t ignore them.

Don’t ignore any warning lights that may appear on your dashboard! If you are unsure of their meaning either consult your Owner’s Manual or visit your local Trust My Garage member, who will be able to advise of any issues with your car.

Heading on a trip? Plan your route

The further the distance you’re travelling, the more chance there is for issues such as traffic to occur. We’re getting close to Christmas, which is a peak time for driving as many people visit their families over the festive period, so try and ensure you give yourself adequate travelling time.

Here are some of the routes identified by motoring organisations as traffic hotspots over Christmas:

  • The M1, A1 and A1(M) northbound
  • The M4 westbound to Wales and around Heathrow
  • The M3, A303 and M5 heading to the West Country
  • The M23 to Gatwick and the M11 to Stansted
  • The M62 over the Pennines is often affected by snow, as is the A1079 between Hull and York

It’s also worth noting that many main roads and motorways will be gritted in the case of snow and ice, but this won’t necessarily happen in areas that don’t see as much traffic. It’s worth taking some extra time by using main roads to get to your destination instead of taking shortcuts that often require drivers to travel on country lanes, as these may be more dangerous in poor weather.

With the onset of dark evenings after the clock’s go back an hour it’s important to make sure all your lights are working properly. With poorer weather conditions it’s also wise to make sure your motor’s wiper blades are in good condition and your screen wash level is topped up with a good quality fluid – this will help prevent your washers from freezing in the lower temperatures.

Check your tyres

To learn all you need to know about ensuring your vehicle’s tyre are ready for the road, regardless of the time of year, read our “What to do when… you need to check your vehicle’s tyres” post. In winter, it can also be advisable to equip winter tyres to your vehicle – but how are they beneficial to you?

Winter tyres are designed to offer optimum traction and grip in cold conditions. They have a softer compound, along with deeper grooves and narrow cuts – called sipes – built into the tread. These features help disperse water and snow, and allow the rubber to move around, which improves contact with the road. You can identify a winter tyre by the snowflake symbol on the sidewall. Tyres without the snowflake symbol but marked ‘M+S’ (Mud and Snow) are not necessarily proper winter tyres.

Winter tyres work best at temperatures below 7°C. Indeed, they outperform conventional ‘summer’ tyres for traction, cornering grip and braking in such conditions – regardless of whether there is snow or ice.

Winter tyres aren’t mandatory in the UK. Only a small percentage of drivers choose to fit them, many of whom live in more remote areas – such as the Scottish Highlands – however, it’s a different story in much of mainland Europe. If you travel abroad with your car over the winter season, check the requirements and laws for each country you visit to avoid a fine.

The price of winter tyres varies widely, dependent on your car and wheel size. On average, they are slightly more expensive than an equivalent summer tyre in the UK.

However, while the cost of four winter tyres is significant, remember that your summer tyres will last longer as a result. Thus, while you may have a fairly high initial outlay, the longer-term cost of winter tyres is relatively low.

Lights

Before setting off on a journey, turn on your vehicle’s lights and either walk around the vehicle to conduct a check or ask a passenger to check all your lights are working correctly – be sure to press the brake too and check that all three lights are working.

If any lights are dim or aren’t working, including fog lights and number plate lights, you should get them replaced as soon as possible.

Breakdown Essentials

If you do suffer the unfortunate experience of a breakdown it’s important to keep some essentials in the car – a fully charged mobile phone, a torch, warm clothes, comfortable and waterproof shoes, hot drinks and snacks (Telegraph). That way, when you’re waiting for some roadside assistance or a recovery vehicle you can stay warm, full and safe while trying to stave off the boredom.

If you’re on the motorway in the event of your vehicle developing a problem, the Highway Code says to leave at the next exit or pull into a service area. If you can’t do so, you should pull onto the hard shoulder and stop as far to the left as possible, with your vehicle’s wheels turned to the left.

Once you have safely pulled over, switched off the engine and removed the key from the vehicle, exit it as soon as possible. You should leave the vehicle by the passenger side doors if at all possible, so that you’re not at risk of oncoming traffic. Make sure all passengers do the same, and that they keep far away from the carriageway – be sure to stay behind the roadside barriers where possible.

Put the hazard lights on, and, if it’s dark, put your side lights on too. If it’s foggy, put the fog lights on if you can do so with the vehicle switched off. Generally, if you can’t see for more than 100 metres, the visibility is poor and that’s when your fog lights should be used.

Emergency snow kit

  • Warning triangle – let other drivers know your situation to avoid stress and confusion
  • Cat litter or sand – to put under the wheel to help traction in slippery conditions
  • Snow shovel or spade
  • Ice scraper
  • Warm clothes and footwear
  • Snacks and water
  • Torch
  • Mobile phone
  • Blanket or sleeping bag
  • Jump leads
  • High visibility jacket
  • First aid kit
  • Heat pad – If you are stranded in the snow and the exhaust pipe is covered, it can be dangerous to run the engine. These help you stay warm.

TMG member garages are located all over the UK, so no matter where you are, we’re here to help you. If you want to see where your nearest garage is, pop in your post code and take a look!

Remember, you’re never far from a Trust My Garage member who can help you out with any problems that you might experience on the road. All of our members are Trading Standards approved and are here to get you back on track quickly and safely.

What is Trust My Garage?

Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service. All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.

Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand.

For more information about Trust My Garage or to locate your nearest TMG member visit www.trustmygarage.co.uk.

Don’t get spooked about vehicle maintenance this Halloween with Trust My Garage

October 31st is coming and it’s the spookiest day of the year – Halloween! Not only is it time for ghouls and ghosts to make an appearance, it’s also time to prepare your vehicle for the upcoming cold winter months. Want to know how? Find out with the Trust My Garage blog by reading on – and for a little bit of fun, don’t forget to count up our spooky puns throughout this post and leave us a comment with how many you can find!

Beware the witchy weather

The onset of autumn and winter means poorer road conditions for motorists – summer showers have given way to winter whirlwinds! Low winter sun can dazzle unprepared drivers, and heavy rain and fog can create slippery roads and reduced visibility.

In wet conditions allow additional travel time and drive at a speed appropriate to the conditions, be aware that braking distances can double on wet roads and increase tenfold on ice!

Avoid a fright at night

It’s important for drivers to take it steady when driving in the dark, especially if you’re driving in an unfamiliar area.

Broken or faulty lights can result in a £50 fine, three penalty points and even a Roadside Prohibition Notice – which means you must fix the fault before a re-inspection – so be sure to take the time to walk around your vehicle and check all your lights are functional before setting off on any trips.

If you’re new to driving it may be worth practicing your evening driving in a familiar area before heading off on longer trips – getting hours of practice under your belt may help with your confidence and help you get used to driving in poor lighting!

Don’t let your wheels be tyre-rifying

With poorer driving conditions on their way it’s important to ensure your tyres are up to the challenge – so be sure to check your tyre pressures and tread depth regularly. The legal minimum for tread depth is 1.6mm, but tyre grip can deteriorate rapidly if the depth is under 3mm.

You can use the edge of a 20p coin to check how deep your tread is – if the outer band of the coin is visible, then your tyres may be illegal and unsafe and should be checked immediately by a qualified tyre professional. Illegal tyres can earn you three penalty points and a fine of up to £2,500 per tyre!

For the correct tyre pressures for your vehicle consult your Owner’s Manual or look for a tyre information sticker which could be located on one of the door pillars or inside the fuel flap. One of these should contain the information you need for your tyres to be inflated to the correct PSI/BAR. Air and water machines are commonplace at petrol stations across the UK – or you can ask your local Trust My Garage member to check your pressure is correct, if you’re unsure of how to do this yourself.

Keep your bat-tery flying

On  average, car batteries last up to 5 years (source), but there are many reasons that a battery could require replacing  sooner than this.

Heading into colder weather can cause strain on your battery, as can short repetitive journeys – with lots of stopping and starting of the engine which can drain a battery’s power without giving it enough time to recharge fully. Also; the use of a heated rear window, lights and wipers all add to the load placed on a battery. Taking your car out for a longer drive at the weekend can be a key factor in combating battery drain, as can recharging your battery at home or at a local garage. If you are concerned about the condition of your battery your friendly TMG member could always check it out for you!

Take a trip to the fuel pump-kin

Running out of fuel is one of the most common causes of breakdown on the UK’s motorway network, so check you’ve got enough fuel for your trip and take note of any available fuel stations en-route to fill up as necessary. It’s also wise to allow sufficient fuel to be able to accommodate any delays that may occur on route.

If you aren’t sure of places to fill up on y our trips, you can use an internet search engine to locate nearby fuel stations or ask a local in the area where the nearest fuel station is. Some modern sat navs also highlight close by fuel stations but you may need to turn this function on in your model’s settings where possible!

Avoid an MOT horror with Trust My Garage

If your car is due its MOT or a service, make sure to take it in to a garage to keep it roadworthy. If you’re looking for a reputable, local, independent garage you can rely on, head to the Trust My Garage website and use our handy ‘Find a Garage’ map to locate your nearest TMG member, operating to a Chartered Trading Standards Institute (CTSI)-approved code of conduct.

Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.

Trust My Garage truly is the independent scheme for independent garages in the UK. They have each signed up to treat customers and their vehicle with respect, which means they really do exist to ensure that independent garage standards are continuing to improve.

If you’re looking for more information or would like to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

Motoring forwards – Find out what drives your vehicle with Trust My Garage

There are many elements to driving a car, but one of the most important is how it’s propelled forwards! Find out all you need to know about which type of “wheel drive” could work best for you with the Trust My Garage blog – read on to discover more.

Front-Wheel Drive

Front-wheel drive is the most common layout for the engine and transmission set-up in the new car market and has been so for the last few decades. It works by the engine only sending power to the front two wheels of the vehicle (hence the name), effectively pulling the car along from the front.

Front-wheel drive is so popular in the car market because it is less complex and more affordable to engineer, compared to rear or four-wheel drive, and it also is better for fuel economy!

However, front-wheel drive does have certain limitations which make it less than ideal for high performance cars. Although many hot hatches do use it, front-wheel drive can’t offer the same kind of rapid acceleration you see from rear or four-wheel drive cars.

By Moebiusuibeom-en – Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=9684337

Rear-Wheel Drive

While most front-wheel drive cars also sport their engines in the front of the vehicle, with rear-wheel drive vehicles the engine can be located in different places (such as in the middle or rear of the vehicle). Rear-wheel drive works in the opposite manner to front-wheel drive, with the engine sending power to the rear two wheels of the vehicle and using it to push the vehicle forwards from the back.

Rear-wheel drive offers better acceleration than front-wheel drive. Unlike front-wheel drive, it is possible to achieve optimal 50/50 front/rear weight distribution with a rear-wheel drive car, which offers better balance and handling in a vehicle.

By Moebiusuibeom-en – Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=9684227

However, rear-wheel drive often compromises cabin practicality because the powertrain requires a driveshaft. This creates a bump in the passenger cabin, losing space for anyone sat in the vehicle. Rear-wheel drive is also less efficient than front-wheel drive and can be difficult for drivers to handle if there’s no traction control or road conditions are slippery due to the weather.

Both front- and rear-wheel drive can also be referred to as “Two-wheel drive”, as they only use two of the vehicle’s wheels to propel it forwards.

All-Wheel Drive

All-wheel drive offers a setup in which the engine’s power gets sent to a vehicle’s four wheels for maximum traction. All-wheel drive is all about varying the amount of power sent to each wheel, either mechanically or electronically.

All-wheel drive can either be offered as a part- or full-time system, depending on the model of vehicle and driver preferences. Some models now feature a system that allows the driver to disconnect the rear wheels when driving at speed, reducing drag and improving fuel economy. More expensive systems may also have a feature that engages and disengages all-wheel drive automatically based on the road conditions, detected by sensors around the vehicle and calculated by an onboard computer.

4-Wheel Drive

Sometimes referred to as 4×4, four-wheel drive powertrains are largely associated with SUV models, but can also be found on numerous family and executive cars, especially among vehicles with higher specs.

This system’s main distinction is that it’s typically used on vehicles designed and built to handle the unpaved wilderness.

Unlike all-wheel drive, it sends power to all four wheels equally and without variation, meaning each wheel will spin at the same constant rate as all the others. The equal split of power is great for manoeuvring through tough, low-traction situations, but it isn’t very friendly on the pavement.

By Moebiusuibeom-en – Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=9684357

Driving a four-wheel drive car on solid ground can make simple actions like turning around in a tight street very difficult, because the wheels are no longer in sync. Most modern four-wheel drive vehicles are equipped with a part-time system, meaning they operate in two-wheel drive mode in normal driving conditions. This way, the driver can engage the four-wheel drive system manually from the cabin only where necessary.

Keeping your vehicle in wheely good condition

Regardless of how your motor is propelled forwards, it’s important to keep it in a safe and legal driving condition. For a professional garage experience, you can find a local CTSI approved Trust My Garage member by visiting the Trust My Garage website’s ‘Find a Garage’ map!

Apart from finding a garage nearby, you can also read reviews from other motorists about the members in your area to help you decide which garage is right for you. Try it out here:

Every garage in Trust My Garage are members of the Independent Garage Association, which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice, so they can help you motor on happily and safely.

Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for you and your vehicle – and you can find out more by visiting us at TrustMyGarage.co.uk or checking out our Facebook and Twitter pages!

What to do when… your vehicle needs some TLC

With the average UK motorist making 986 trips and covering 6536 miles per year in their car (source), it’s possible that some drivers can leave their motor in need of a little tender loving care when it comes to basic maintenance issues – but how can you make sure you give your vehicle the care it needs? Find out with the Trust My Garage blog!

Tyres

You should check your tyre pressures at least every two weeks – and if your vehicle has a spare, check that too! Under inflated tyres increase fuel consumption and reduce vehicle handling, and they also lead to increased tyre wear, which means your tyres may require replacing sooner than you expect.

The legal limit for minimum tread depth in the UK is 1.6mm across the central three-quarters of the whole tyre, however it is recommended to keep your tyres at 3mm or above for optimum grip. Drivers who fail to comply with the regulations face a fine of up to £2,500 and three penalty points for each illegal tyre. You should also look out for cuts or wear anywhere on the tyre and replace them if you can see tears or bulges.

Engine oil

Use your dipstick (if your vehicle has one) to check oil levels every couple of weeks, when the car is warm and on level ground. Stop the engine and wait a few minutes for the oil to settle, remove the dipstick and wipe it clean.

Push the dipstick all the way in, wait a second, and then withdraw it and check the level. The oil should be between the MIN and MAX marks. If the oil is dark or dirty or underneath the minimum line (or both!) It should be topped up/changed as soon as possible.

Many modern vehicles use an electronic system to check their oil level, so if your vehicle uses this you should familiarise yourself with the system.

Screenwash

It is illegal under the Road Vehicles Regulations 1986 to not have screenwash in your vehicle. Keep it regularly topped up with a screenwash additive – one that prevents it from freezing and clears oily grime from your windscreen for clear vision.

Don’t forget to keep the inside clean too, to avoid your vision being reduced due to glare – especially when the sun gets lower in the sky during daily commutes to and from work.

Water

Every week, while your engine is cold, check your coolant level is between the MIN and MAX marks – if it’s below the minimum line, top it up as required, and check it again after your next journey.

If your coolant level regularly requires topping up you may have a leak in the vehicle’s cooling system, so get it checked out by your local garage!

Windscreen

Keep an eye out for stone damage and, if you spot any chips, get them repaired as soon as possible – as they can grow and crack if left alone. If the damage can’t be repaired, or it’s in a place where it could distract you, your windscreen may need to be replaced.

Many motor insurance policies provide discounted or free chip repairs, and detail how to proceed with your repair.

Bodywork

It’s important to give your car panels an occasional check for any damage, or signs of rust. If you notice any rusty or damaged areas, you can contact a local bodyshop to see how best to proceed with any repairs.

Lights

Take a walk around your vehicle or ask a friend to help check all your lights – including indicators, reversing lights, brake lights and fog lights – once a week. Look out for blown bulbs and cracks or dirt on the lenses.

Your vehicle can receive a Minor Defect notification on its MOT if your indicators do not “flash amber” in compliance with the requirements, so if you have any issues with fading indicator lights you should replace them or have a local garage inspect them – you may only need a new bulb!

If a bulb has broken and you don’t want to replace it yourself you can also take your vehicle to a local garage, who can fix the issue and help you avoid a penalty.

Not sure how best to care for your car?

Our ‘What to do when…’ series can provide some further tips and insight across other areas of motoring and vehicle maintenance to help you ensure your motor is running at its best! You can check out our other posts in the series here.

If you’re looking for a professional local garage to help give your car some TLC you can find a local CTSI approved Trust My Garage member by visiting the Trust My Garage website’s ‘Find a Garage’ map! You can even read reviews from other motorists about the members in your area to help you decide which garage is right for you. Try it out here:

Want to know what we do?

Trust My Garage is a collection of Britain’s trusted local garages – each one different and all dedicated to the highest standards of skill and personal service.

Every garage in Trust My Garage are members of the Independent Garage Association, which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.

Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for you and your vehicle.

Don’t forget: If you can think of any more top TLC tips, leave us a comment in the box below!

Summer motoring – How you can stay safe on the roads with Trust My Garage

With Highways England predicting an additional 700 breakdowns on the UK’s roads in July and August, it’s more important than ever for motorists to be prepared for the Summer! Read on for our top tips on how you can stay safe this season with Trust My Garage.

Keep it cool

With a little bit of luck, in the summer temperatures heat up, giving you plenty of chance to get out and about in your car! On hot days motorists should keep a cool, circulating air current in their vehicles, as this helps keep you comfortable from the heat and alert while driving.

You should also pack bottles of water for any longer trips or days out to help keep heatstroke and dehydration issues at bay, as these can impair your driving abilities.

Many modern cars now have air conditioning, and this will help keep you cool whilst driving, but it’s wise to makes sure your air conditioning is working efficiently. To help with this, many garages offer air con “re-gas” services, where your motor’s refrigerant gas levels can be checked and topped up to ensure it works at its best.

Take a walk around your vehicle

Before setting out on any trip some basic vehicle checks could save you trouble once your journey has started. Particularly for longer travels you should, as a minimum, check:

  • Engine oil – Long travel times can cause friction and damage to your engine, so be sure to keep it properly lubricated.
  • Coolant – Traffic jams can cause your engine to overheat if your coolant levels are low, so keep it topped up to keep on moving!
  • Screen wash – Dirty windscreens can be amplified by bright sunlight, so make sure yours can be clean both inside and out
  • Tyre pressures and treads – Tyres should meet the legal minimum requirement of 1.6mm across the central three-quarters of the tyre in a continuous band around the whole of the tyre with no bulges, bubbles, cuts or tears, or you risk a £2500 fine and three penalty points per tyre – or worse! Tyre pressures should match the BAR/PSI indicated in your vehicle’s Owners’ Manual.
  • Fuel level – Running out of fuel is one of the most common causes of breakdown on the UK’s motorway network, so check you’ve got enough fuel for your trip and take note on any available fuel stations en-route to fill up as necessary.
  • It’s also recommended that you check your lights and wipers just to makes sure they too are in working order and good condition.
  • Don’t forget, this is the UK and we can have a down pour at any time and after a dry spell – the first rainfall can result in a slippery road surface, so be prepared to adjust your speed and driving style to match any changes in driving conditions.

Consider your allergies and medication

The NHS estimates that there are 10 million people with hay fever in England alone, and in summer symptoms can be severe. While driving with your windows open is a nice way to enjoy a summer breeze, it can also lead to streaming eyes and sneezing fits for hay fever sufferers!

Medication is available to combat these symptoms, but you should always check labels prior to driving to make sure any side-effects, such as blurred vision and drowsiness, won’t affect your driving ability. If you are ever unsure of any medication’s side effects, you should always check with your doctor.

Check your routes (and alternatives!)

Heavy traffic can ruin a summer trip, so research your route before you set off! By checking routes before you leave you can help alleviate the stress of being stuck in a traffic jam. If you do get caught out on the road look for diversion signs, or ask a passenger to try a find a suitable alternative route. If you want to avoid peak traffic, avoid travelling on Sunday evening before school terms start and steer clear of rush hour motoring.

Most of us use satnavs to find our way around these days but it’s always a good idea to have a map book in your car too, just in case. You never know, switching off the sat nav and finding a interesting place to take a break from driving might just help you relax a little and enhance your trip.

Remember: rule 149 of the Highway Code states that you MUST NOT use a hand-held mobile phone or similar device when you’re driving. Make sure that you check the travel news before you leave, or use the live traffic function if you own a sat-nav with traffic update features.

Take the time to Trust My Garage

If your car is due its MOT or a service, make sure to take it in to a garage to get it ready for the road. If you’re looking for a reputable, local, independent garage you can head to the Trust My Garage website and use our handy ‘Find a Garage’ map to locate your nearest TMG member, operating to a Chartered Trading Standards Institute (CTSI)-approved code of conduct.

Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.

You can also check out our latest TV advert below:

If you’re looking for more information or would like to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

If you’re looking for more information or would like to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

What to do when… you’re driving in wet weather conditions

The British Summer can be a challenging time for motorists, with changeable weather meaning drivers must be adaptable to a variety of driving conditions. While we all hold out for sunshine, rain is far more likely – but the Trust My Garage blog can help you make sure you drive safely in wet weather!

Why can rain be dangerous for motorists?

Rain is not only an inconvenience for motorists; it can also be a dangerous problem. The Highway Code states that in wet weather vehicle stopping distances are double those required for dry conditions, as tyres have less grip on the road.

Drivers should always take additional precautions when on the road in wet conditions, such as:

  • Maintaining a safe distance from the vehicle ahead of you
  • Ensuring your vehicle’s steering is responsive – if it becomes unresponsive you should ease off the accelerator and gradually slow down
  • Keeping lights on where appropriate to be visible, as the rain and spray from vehicles may make it difficult to see and be seen
  • Being aware of the dangers of spilt diesel that will make the surface very slippery
  • Taking extra care around pedestrians, cyclists, motorcyclists and horse riders

A major issue on very wet roads is aquaplaning – an issue caused when a layer of water is allowed to build up between a vehicle’s tyres and the surface of the road beneath. At this point, the tyres cannot grip on the road and this causes a lack of traction which means the driver loses control and is unable to steer, brake or accelerate.

To avoid aquaplaning it’s important to check your tyres (read on for more tyre tips!), not drive too quickly and don’t make sudden manoeuvres that enable water to build up between your vehicle’s tyres and the road. If you’re following a vehicle you can also follow their “tracks” from a safe distance to remain on the part of the road where water has already been displaced, providing more grip.

How can I prepare myself?

Before setting off on any trip be sure to plan the route you’re going to take, and an alternative if you think there could be issues due to poor weather. Using a sat-nav with traffic updates can also help you adjust your route if there are long delays or hazards ahead, but it’s worth keeping traffic alerts on your vehicle’s radio system too, in case there are any sudden changes to the road conditions.

If a problem occurs once your trip is underway you can also find a safe place to pull over – such as a roadside refuge area or lay-by – park up and turn off the engine completely, remove your keys from the vehicle ignition and use your mobile phone to calculate an alternative route.

If you have concerns about your driving ability in poor conditions, it’s always better to wait until you feel safe on the roads. Although it may seem inconvenient your safety and the safety of any passengers you may also have is of utmost importance – as well as that of other road users.

How can I prepare my vehicle?

Prior to setting off it’s important to check your vehicle is in a safe and roadworthy condition. One of the most crucial things to check is tyres, so this is what you need to know:

  • Make sure your tyre pressures are correct. It’s easier than you might think! You can check and correct your tyre pressure at most UK petrol stations using a pay-per-use air and water station, or you can purchase your own tyre pressure gauge – the choice is yours.
  • If you aren’t sure what pressure is correct for your vehicle’s tyres you can refer to your Owner’s Manual. Details should be provided in either/both BAR and PSI, and you can adjust your pressures to the recommended figure.
  • Tyres should meet the legal minimum requirement of 1.6mm across the central three-quarters of the tyre and in a continuous band around the whole of the tyre,  or risk a £2,500 fine and three penalty points per tyre – or worse!
  • For optimum safety it is recommended tyres have a minimum of 3mm depth of tread across the central three-quarters of the tyre and in a continuous band around the whole of the tyre.
  • There should be no cuts or bulges in the side wall of the tyre, as these can increase the chances of blowouts while on the road – if any bulges, bubbles, cuts and tears are visible you should speak to a professional to arrange a replacement
  • You should also check for punctures prior to setting off – they can either be repaired or the tyre can be replaced, but it’s important to identify any issues and have a professional assess the best course of action.

Wipers play a huge role in ensuring good visibility in inclement weather, so checking their function is a must before driving in wet weather. While they should ideally be replaced six-monthly to yearly, if you notice a decline in visibility you should change them sooner. Factors such as streaking, smearing, skipping and squeaking indicate that your blades should be changed to retain good vision of the road – and don’t forget to check your rear wiper too!

Another area that should always be thoroughly checked is your vehicle’s lights. A sudden heavy downpour can cause quickly darkening road conditions, so functioning lights play an important role in keeping your visibility levels up and keeping you easily identifiable to other motorists.

Before setting off on a journey, turn on your vehicle’s lights and either walk around the vehicle to conduct a check or ask a passenger to check all your lights are working correctly – be sure to press the brake too and check that all three lights are working. If any lights are dim or aren’t working, including fog lights and number plate lights, you should get them replaced as soon as possible.

If you are stopped by police for having faulty brake lights, you could receive:

  • A verbal warning
  • A Roadside Prohibition Notice – which gives you 10 days to get it fixed
  • A £60 fine and 3 points on your licence
  • Worst case scenario – they could tow your car away!

It’s also a good idea to familiarise yourself with your car’s ventilation system. Wet conditions can cause a car to steam up, making visibility difficult and driving hazardous. Many people think air conditioning is only for hot days, but this is not the case! Using your car’s air conditioning in conjunction with the heater may seem an odd thing to do, but it can actually remove moisture from the air, helping to demist your vehicle quicker than using the heater alone.

Most importantly during extreme weather conditions it’s important to stay warm and dry, so it’s a good idea to ensure your car is kitted out with emergency supplies such as blankets, first-aid kits and extra food and drink if you’re undertaking longer trips.

In need of a professional?

If your car is due its MOT or a service, make sure to take it in to a garage to get it ready for the road. If you’re looking for a reputable, local, independent garage you can head to the Trust My Garage website and use our handy ‘Find a Garage’ map to locate your nearest TMG member, operating to a Chartered Trading Standards Institute (CTSI)-approved code of conduct. You can also check out our latest TV advert below:

Our ‘What to do when…’ series can provide some further tips and insight across other areas of motoring and vehicle maintenance to help you ensure your motor is running at its best! You can check out our other posts in the series here.

Why motorists have the Right to Choose when it comes to vehicle servicing and repair

The motor industry is currently filled with news about Block Exemption Regulation (BER) – but what is it and how does it affect motorists and their vehicles? Find out with the Trust My Garage blog!

What is Block Exemption Regulation (BER)?

The Block Exemption Regulation is an exemption in the automotive industry which excludes some companies from certain business activities in order to create competition. This means that in the past, main dealer networks were allowed to control who could sell and repair their cars and have access to technical repair information.

It is especially relevant with many modern cars, as before changes to the BER in 2002 motorists risked invalidating their main dealership vehicle warranty by using independent garages for servicing new vehicles.

This barrier was broken when the European Commission (EC) passed a law allowing vehicle owners the freedom of having their servicing and repairs carried out by their chosen independent garage. The law aimed to protect the consumer by providing them with freedom of choice when it comes to having their vehicle serviced and to provide fair competition within the automotive aftermarket.

It is still a common misconception that using a garage outside of a main dealer network will invalidate a vehicle’s warranty, but this is NOT the case – owners can take their vehicle to any garage they choose, provided that the garage follows the manufacturer’s servicing schedule, utilises manufacturer or matching quality parts, and uses the correct oils and fluids. If the garage follows their procedures correctly, a vehicle’s warranty will not be invalidated.

How can BER affect motorists?

The European Regulations were renewed in 2010, meaning owners still have the freedom to choose where they take their vehicle for service and maintenance during the vehicle’s warranty period. This means an independent repairer can service your vehicle while leaving the warranty intact.

Motorists should still stick to the recommended service schedules as outlined in the vehicle service plan and have your repairer of choice fit parts of Original Equipment (OE) quality standard. You should also keep any maintenance and repair records as proof that you have met all requirements.

Will independent garages be able to access the same technical data as dealerships?

Thanks to BER, independent Garages can usually access technical information, or Digital Service Records, through online manufacturer portals. They have the right to access this information, so should not encounter any issues while conducting servicing and repairs.

Which garage should I choose for servicing and repair?

Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service. With over 2,900 members across the UK, you’re never far away from a Trust My Garage member!

To find out more about why you should Trust My Garage you can also check out our new TV advert below:

We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease. Try it out here:

Since 2016 Trust My Garage members have all operated to a strict Code of Conduct, which has been approved by the Chartered Trading Standards Institute (CTSI) – the national body for trading standards professionals. Trust My Garage is currently the only CTSI backed code exclusively for independent garages, so you can rest assured that you are dealing with a firm that is determined to deliver the highest levels of customer satisfaction.

Want to know more about TMG? To get more information or to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

Car Repair DIY – Why you should Trust My Garage when it comes to fixing your vehicle

A new study has found 57% of UK drivers now attempt some repairs and maintenance on their cars in a bid to save money and time – but when it comes to service and repair, it’s best to let a skilled professional help you get the most out of your vehicle.

Although motor maintenance used to be a Sunday morning pastime, developments in vehicle technology over the last few years means that cars have become increasingly complex and this kind of home maintenance is no longer practical, safe or even cost-effective. By using a trained vehicle technician you’re ensuring quality and safety, so check out why it’s best to Trust My Garage below!

Why do motorists want to DIY their vehicle repairs?

Of the 2,308 UK motorists surveyed, one in five (21%) admitted to trying to make larger repairs to their vehicles, such as replacing parts – but why? The top reasons that caused motorists to get hands on were found to be:

  1. To avoid excessive garage fees – 39%
  2. I at least wanted to try and save myself some money – 24%
  3. The repairs seemed simple to make / there are tutorials online for everything – 21%
  4. I worry mechanics will rip me off – 10%
  5. I don’t have the time to be booking into a garage – 6%

Most of the reasons provided reflect a lack of trust in garages as motorists face a bewildering variety of choices in garage services and it can be hard to determine how to ensure quality of service at the right price.

With Trust My Garage the answer is in front of you! We want to ensure that any motorist can find a trusted local garage for all repairs – whether simple or complex – in the certain knowledge that the price will be right for the work involved.

You can easily locate your nearest member using our “Find a Garage” map – and even read honest reviews from other motorists about the quality and service provided to you and your vehicle. There are even photos of our member’s garages, so you can see exactly where you could take your motor! Want to find out more for yourself? Give it a try here:

But will DIY-ing it save you money?

When asked if their DIY repairs fixed the problems they’ve encountered, 62% said it had. However, of the remaining 38%, two-thirds of respondents admitted they often pay more between £80 and £170 to rectify the work they have attempted themselves.

The top repairs attempted before being taken into a garage to be sorted were ‘knocking out a dent’ (17%), painting an area of the car’ (15%) and ‘fixing a head gasket’ (12%).

Of course, if a motorist feels comfortable with repairing minor issues such as changing a headlamp bulb or windscreen wiper then it could save them money – but with larger repairs and replacements, it’s vital to let a trained technician work on a vehicle to ensure any work is conducted safely, thoroughly and to a high standard of workmanship.

How does Trust My Garage benefit drivers?

By visiting a Trust My Garage member, you can get a fixed quote or estimate, both of which are inclusive of parts, labour and VAT – so you know how much your repair will cost before any work is completed. On top of that, our members promise to only charge for any work completed, and any parts that are supplied and fitted to the vehicle. If you want to read more information, you can check out our Code of Practice here.

By using a TMG-approved member, you’re visiting a garage that adheres to a CTSI (Chartered Trading Standards Institute)-approved Code of Conduct. Our code means that you and your vehicle get the best service possible, no matter which TMG member you visit – so there’s no need to worry about doing it yourself when excellent service is on your doorstep!

Why should you leave it to the professionals?

Although wanting to save money is an understandable premise, vehicles are complicated pieces of machinery and it’s always best to let a trained technician do their job – after all, they understand the ins and out of the vehicles that drive on to their premises.

As well as this, the study shows that it’s a strong possibility you could end up paying even more to rectify a DIY error, so you could be out of pocket and still be left with a problem on your vehicle. If you’re attempting a larger repair, it could even leave your motor in an unsafe state.

More about Trust My Garage

Trust My Garage is a collection of Britain’s best local garages – each one different and all dedicated to the highest standards of skill and personal service.

All the garages in Trust My Garage are members of the Independent Garage Association which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who must comply with a strict code of practice, so every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for your money.

Visit TrustMyGarage.co.uk for more information – and be sure to check out our Facebook, Twitter and YouTube pages too!

Vehicle safety recalls – what are they and how can they affect motorists?

Motoring in the UK requires drivers to meet a variety of rules and regulations – but what happens when a manufacturer discovers an issue with your vehicle? Trust My Garage has all the information you need when it comes to ensuring your vehicle is safe; check it out below!

 

What is a vehicle safety recall?

A vehicle recall happens when a manufacturer identifies an issue with a particular make or model of vehicle – sometimes they affect a small number of vehicles, and sometimes it’s a much wider range depending on the issue.

In the UK alone, it’s not unusual for a single recall to apply to 100,000 cars or more, sometimes from more than one manufacturer. Worldwide, the biggest ever recall was for 14 million vehicles (carried out by Ford in 2009).

The DVSA estimates around 2.39 million UK cars – around one in 13 – currently in use have unresolved safety recalls that have been issued jointly by the government department and manufacturers.

While there are some instances that will cause owners concern – such as the Vauxhall Zafira fires or Toyota and Lexus airbags, for the most part recalls are for smaller fixes to ensure reliability or, in the case of the VW emissions scandal, create compliance with emissions regulations.

 

How can I be made aware of a recall?

After determining what needs recalling, the manufacturer registers the issue with the DVSA, who then authorise the DVLA to provide contact details of all current owners.

From these, manufacturers can then write, email or call vehicle owners to make them aware of an outstanding recall on their vehicle and advise them on how to proceed.

 

What if I want to check for a recall myself?

The DVSA website has a function where motorists can check their car’s MOT history, and they have now added a “Recall Checker” function to their service. All you need is the vehicle registration – test it out at https://www.check-mot.service.gov.uk/.

If there is an outstanding recall on the vehicle you are searching for the information below will be provided and you will be advised to contact your nearest dealership to conduct an assessment:

If there is no recall on your vehicle, the checker will display the below message:

If there isn’t a recall for your vehicle, you don’t have to do anything!

 

If there’s a recall for my vehicle what do I do?

You can book in an appointment with the manufacturer franchised dealer of your choice – just tell them you need an appointment for a recall and provide them with your vehicle’s details at a time convenient for you.

Depending on the severity of the recall, your car could be back to you within five minutes or across the span of several hours, but your chosen garage should be able to advise you on an approximate timescale so you can plan accordingly.

At the most extreme end of the scale, the manufacturer might instruct you not to drive your car until the work has been completed, but this is rare. Porsche took this decision when two of its £100,000 911 GT3 models caught fire. After telling owners not to use their cars, it traced the problem and set about fitting every car it sold with a new engine. This is, however, a highly unlikely possibility for most motorists.

 

How much could a recall cost me?

As recalls are issues identified by a manufacturer any work should be carried out free of charge, no matter how much time has passed since the recall was initially issued.

 

What happens if I don’t fix the issue?

There is currently no legal mandate for owners to have recalls resolved, but the DVSA has been discussing the option of including vehicle recall checks as part of the mandatory annual MOT, with failures for vehicles that are subject to outstanding recalls that haven’t been addressed.

Owners are also responsible for the condition of their vehicle and can be subject to fines and the invalidation of their insurance if found to be driving a vehicle in a dangerous condition.

 

What can I do about general maintenance for my car?

If you want find a reputable, local, independent garage operating to a Chartered Trading Standards Institute (CTSI)-approved Code of Conduct, you can use the Trust My Garage website’s Find a Garage map here.

Our members offer a range of services across the service and repair industry, ensuring you and your vehicle get the best possible service. For more information about Trust My Garage visit the Trust My Garage website – and  be sure to check out the Trust My Garage Facebook and Twitter pages too!

Winter driving – how to stay safe when the cold hits

The UK is well into winter, so motorists should be keeping safe on our roads – but new research has shown drivers are unprepared for motoring in the chilly season!

 

Halfords, which commissioned a survey of 2,000 motorists, has found nearly half of all drivers surveyed admitted they have not conducted any maintenance checks on their vehicle – so how can you make sure you’re ready to face the cold? The Trust My Garage blog is here to help! Check out our top tips below.

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Antifreeze – keeping the chill at bay

Antifreeze is clever stuff that stops the water in your engine’s cooling system from freezing! It also does several other important jobs, making it a vital car fluid to keep your engine running smoothly.

 

As well as preventing water from freezing up, antifreeze raises the boiling point of engine coolant to prevent overheating. The stuff also protects your engine from corrosion, aids heat transfer, and prevents scale from building up internally.

 

How do you use it? There’s the concentrated form, or the ready mixed with water kind. The latter version is commonly referred to as engine coolant and can normally be used straightaway for top-ups and replacements. The concentrated form needs to be diluted with water, usually at a level of around 50% antifreeze and 50% water. Always check the pack’s instructions for the right ratio to use.

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Tyres – putting rubber to the roads

Tyre pressure and tread can be crucially important during winter, as poor tyres can cause your vehicle to slip across wet and icy roads.

 

To keep your tyres at optimum performance you’ll need to make sure your tyres are correctly inflated and have adequate tread across the circumference of the tyre – you’ll find the BAR/PSI you need in your vehicle’s Owners Manual or inside front door frame, and it’s recommended to keep your tyres at 3mm or above for optimum grip.

 

If you aren’t sure how to check your tread depth, you can employ ‘the 20p test’, which you can find out more about here. If your tyres fall under the 1.6mm legal limit you could face a fine of up to £2,500 and three penalty points for each illegal tyre!

 

If you’re looking for more information about checking your tyres you call also check out our “What to do when… you need to check your vehicle’s tyres” post for all your tyre-based needs.

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Brakes – stop the ride!

Brakes are an essential part of any car and therefore should be serviced regularly. This is especially important during winter months, but how can you tell your brakes are in tip top condition?

 

It’s a case of making sure you check them regularly, as the winter months can be very wet and sometimes puddles can be difficult to avoid. When driving through a puddle, make sure you test your brakes afterwards by driving at a slow speed and gently applying pressure.

 

Listen out for warning signs, as brakes will let you know when there is a problem – whether this is through grinding or squeaking. Sometimes your car will act like it has a mind of its own and pull you to one side while driving, which could indicate a fault with the braking system. Vibrations and temperamental pedals are also a sign you need to take give your car some attention -so look out for the signs and don’t ignore them.

 

Remember, that you can always take your car to your nearest Trust My Garage member to get the brakes checked – it’s better to be safe than sorry!

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Faults – how can you steer clear?

If you notice a fault with your vehicle, such as a cracked windscreen, dim headlight, or poorly charged battery, it’s important to get it sorted before undertaking any winter driving. If you feel there is a fault but aren’t sure how to proceed, you can always take your vehicle to a local garage to have it looked at by a professional – you can even use the TMG Find a Garage map to locate your nearest Trust My Garage member.

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If you’re looking to hit the road this winter, you can take your vehicle to your local Trust My Garage member. Whether it’s for a check-up, service or repair, the Chartered Trading Standards Institute (CTSI) approved code of conduct that our members use mean that you and you motor both get the best possible service – no matter the weather!

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