A new survey has revealed that a fifth of drivers aged 17 to 25 have admitted to putting off taking their car in for repairs or servicing – so why are young motorists avoiding a visit to the garage?
The survey showed that over two-fifths (43 per cent) said their biggest worry was the cost of repairs, but 19 per cent also said they were worried about not understanding what the mechanic was saying and 17 per cent said they felt intimidated. (source)
Trust My Garage is here to help you make sure you’re getting the best out of your visit to a garage – so read on to learn how you can make sure you’re satisfied with every step of your experience!
Getting your MOT booked in
When it’s time for your first MOT it can be an intimidating experience, especially if you don’t know where to start with finding a reputable garage. With Trust My Garage all our members adhere to a Chartered Trading Standards Institute (CTSI) approved Code of Conduct, meaning you know that you’re visiting an independent garage that will uphold the highest levels of service for you and your vehicle.
To find your nearest TMG member, you can use our ‘Find a Garage’ map. This handy tool allows you to input your postcode and find your nearest Trust My Garage member, and you can even read honest reviews from other customers of a garage to see what they’re like! If you decide you want to contact a garage, all their details are displayed so you can take whatever information you need.
Taking your vehicle for an MOT
Visiting a garage for the first time can seem like a scary prospect – but the staff are there to help you! A regular MOT will give your car an MOT certificate, with all the necessary information about your car listed for you to read, as below:
There’s a maximum amount MOT test stations can charge. This depends on the type of vehicle. The maximum fee for a car is £54.85 and £29.65 for a standard motorcycle. Any other work that your vehicle needs on top of the standard MOT will cost extra – but if it’s minor or advisory you can have it repaired shortly after your MOT (if necessary) instead of at the same time.
Your certificate also lists any defects under the new categories, so they’re clear and easy to understand. These are how the new categories can affect you:
If you drive your vehicle without a valid MOT, you can be fined up to £1,000 – and that’s a cost that nobody wants!
Understanding issues and repairs to your vehicle
If your vehicle has had to undertake any kind of repair work, the garage you use should be able to explain what has happened to the vehicle and how it can be/has been repaired. If you aren’t sure about any information, ask! Technicians understand that most motorists aren’t as clued-up to the inner workings of a vehicle as they may be and should be able to describe – or even show you – where an issue has arisen or has been fixed. It might seem silly to ask but if it helps you know what’s going on with your car, a professional should be happy to provide as much detail as they can.
Keeping your vehicle healthy
When it comes to motor maintenance, there is some simple advice: Don’t ignore warning lights and other indications that something isn’t right. Waiting until your MOT is due to fix these can result in a costly surprise! The best way to ensure the health of your car and its roadworthiness is to address mechanical problems as they arise. If you need to familiarise yourself with dashboard symbols, you can always take a look at our “Getting to know your vehicle’s dashboard” blog post, or by reading your vehicle’s Owner Manual.
For more general issues, you can also read our “How can regular vehicle maintenance save you money?” blog post for some ideas on how to ensure your vehicle is kept running in tip-top condition – and how to make sure you don’t spend a fortune!
More about Trust My Garage
Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service.
All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who must comply with a strict code of practice. Every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for your money.
Visit www.TRUSTMYGARAGE.co.uk and type in your postcode to find your nearest trusted independent garage.
At Trust My Garage, we believe that regular vehicle maintenance is vital when it comes to ensuring you and your motor get a smooth ride – but what other benefits are there to keeping your vehicle in tip-top shape? We’ve put together some handy information; check it out below!
Get regular full services
Getting your car serviced each year – and maintaining it between services – is money well spent. Problems are likely to be caught early on when they’re cheaper to fix, and your car will have a better resale value and longer life.
A well-maintained car is also more efficient, so you’ll save money on fuel as well. If you need to claim on a warranty you’ll normally have to show your car’s got a complete service record. (More)
Maintain the correct tyre pressure
Experts say up to 20% of your car’s energy consumption relates to its tyres, making them pretty much the single biggest simple-fix factor. And the most important thing you can do to minimise that consumption is ensure your tyres are inflated correctly.
You can check your tyre pressure by investing in a tyre-pressure gauge or foot pump (most have gauges built in). Alternatively, visit a petrol station forecourt where you can use their electric air pumps.
Your car will have a tyre-pressure chart displayed somewhere – usually in the door frame, inside the fuel-filler cap or in the handbook. Unscrew the dust cap off your tyre’s air valve, place the air pump nozzle over the valve, ensuring it is seated correctly. Once the tyre is inflated correctly, remove the nozzle and replace the dust cap. (More)
Utilise your local independent garage
With higher overheads and staff commission, dealerships are nearly always a more expensive choice for servicing and repairs than independent garages. The average rate for franchised dealers is £99 per hour, while independent garages typically charge £56 – saving you £43! (Source: GarageWire; May 2017.)
If you want find a reputable, local, independent garage operating to a Chartered Trading Standards Institute (CTSI)-approved Code of Conduct, you can use the Trust My Garage website’s Find a Garage map here.
Our members offer a range of services across the service and repair industry, ensuring you and your vehicle get the best possible service. For more information about Trust My Garage, you can also read our ‘What Trust My Garage code status means to you’ blog post, or visit the Trust My Garage website.