A new study has found 57% of UK drivers now attempt some repairs and maintenance on their cars in a bid to save money and time – but when it comes to service and repair, it’s best to let a skilled professional help you get the most out of your vehicle.
Although motor maintenance used to be a Sunday morning pastime, developments in vehicle technology over the last few years means that cars have become increasingly complex and this kind of home maintenance is no longer practical, safe or even cost-effective. By using a trained vehicle technician you’re ensuring quality and safety, so check out why it’s best to Trust My Garage below!
Why do motorists want to DIY their vehicle repairs?
Of the 2,308 UK motorists surveyed, one in five (21%) admitted to trying to make larger repairs to their vehicles, such as replacing parts – but why? The top reasons that caused motorists to get hands on were found to be:
- To avoid excessive garage fees – 39%
- I at least wanted to try and save myself some money – 24%
- The repairs seemed simple to make / there are tutorials online for everything – 21%
- I worry mechanics will rip me off – 10%
- I don’t have the time to be booking into a garage – 6%
Most of the reasons provided reflect a lack of trust in garages as motorists face a bewildering variety of choices in garage services and it can be hard to determine how to ensure quality of service at the right price.
With Trust My Garage the answer is in front of you! We want to ensure that any motorist can find a trusted local garage for all repairs – whether simple or complex – in the certain knowledge that the price will be right for the work involved.
You can easily locate your nearest member using our “Find a Garage” map – and even read honest reviews from other motorists about the quality and service provided to you and your vehicle. There are even photos of our member’s garages, so you can see exactly where you could take your motor! Want to find out more for yourself? Give it a try here:
But will DIY-ing it save you money?
When asked if their DIY repairs fixed the problems they’ve encountered, 62% said it had. However, of the remaining 38%, two-thirds of respondents admitted they often pay more between £80 and £170 to rectify the work they have attempted themselves.
The top repairs attempted before being taken into a garage to be sorted were ‘knocking out a dent’ (17%), painting an area of the car’ (15%) and ‘fixing a head gasket’ (12%).
Of course, if a motorist feels comfortable with repairing minor issues such as changing a headlamp bulb or windscreen wiper then it could save them money – but with larger repairs and replacements, it’s vital to let a trained technician work on a vehicle to ensure any work is conducted safely, thoroughly and to a high standard of workmanship.
How does Trust My Garage benefit drivers?
By visiting a Trust My Garage member, you can get a fixed quote or estimate, both of which are inclusive of parts, labour and VAT – so you know how much your repair will cost before any work is completed. On top of that, our members promise to only charge for any work completed, and any parts that are supplied and fitted to the vehicle. If you want to read more information, you can check out our Code of Practice here.
By using a TMG-approved member, you’re visiting a garage that adheres to a CTSI (Chartered Trading Standards Institute)-approved Code of Conduct. Our code means that you and your vehicle get the best service possible, no matter which TMG member you visit – so there’s no need to worry about doing it yourself when excellent service is on your doorstep!
Why should you leave it to the professionals?
Although wanting to save money is an understandable premise, vehicles are complicated pieces of machinery and it’s always best to let a trained technician do their job – after all, they understand the ins and out of the vehicles that drive on to their premises.
As well as this, the study shows that it’s a strong possibility you could end up paying even more to rectify a DIY error, so you could be out of pocket and still be left with a problem on your vehicle. If you’re attempting a larger repair, it could even leave your motor in an unsafe state.
More about Trust My Garage
Trust My Garage is a collection of Britain’s best local garages – each one different and all dedicated to the highest standards of skill and personal service.
All the garages in Trust My Garage are members of the Independent Garage Association which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who must comply with a strict code of practice, so every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for your money.
What is Trust My Garage?
Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service. All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations.
If you take your vehicle for an MOT, service or repair at your local garage, how can you be sure of the quality of its work? At Trust My Garage, we truly believe that our members are the best independent garages in the UK, each one unique but all skilled professionals who are dedicated to providing top quality work.
Why should I choose a Trust My Garage member?
Since 2016 Trust My Garage members have all operated to a strict Code of Conduct, which has been approved by the Chartered Trading Standards Institute (CTSI) – the national body for trading standards professionals. Trust My Garage is currently the only CTSI backed code exclusively for independent garages, so you can rest assured that you are dealing with a firm that is determined to deliver the highest levels of customer satisfaction.
Why can I Trust My Garage?
All Trust My Garage members operate to the TMG ‘Code of Practice for Service and Repair’, as well as utilising our Customer Charter:
As every TMG member adheres to our strict criteria, you can rest assured that you can Trust My Garage for great service, every time.
Where can I find my nearest Trust My Garage member?
With over 2,900 members across the UK, you’re never far away from a TMG member. We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease!
Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.
Try it out here:
What happens if there is an issue with a garage?
If a customer does enter a dispute with a Trust My Garage member, our CTSI Code of Conduct offers a robust complaints procedure. We use an impartial Alternate Dispute Resolution (ADR) provider to ensure a fair outcome in every case.
To show how confident we are that you’ll be happy with your next visit to your local TMG member, we’ve launched the Trust My Garage £1,000 Guarantee: a first of its kind financial reassurance scheme backed by the Independent Garage Association (IGA). This means that as well as approval from Chartered Trading Standards Institute (CTSI) for the quality of our members, you have the added benefit of financial backing from the IGA.
For full details, you can read our ‘The Trust My Garage £1,000 Guarantee – How does it help?’ blog post – but you can rest assured that our independent garages will make a great job of any work on your vehicle.
How can I find out more about Trust My Garage?
If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so you can get the latest motoring news and updates straight into your social feeds! Check out our profiles:
As of this week, you’ll also be seeing more of Trust My Garage with the launch of our debut TV advert! We want motorists in the UK to Trust My Garage – so be sure to keep an eye out for the Trust My Garage shield on your screens. You can also view our advert right here, so watch the video below and see why you can Trust My Garage:
Like our new advert? Make sure to leave us a comment in the section below!
A new survey has revealed that a fifth of drivers aged 17 to 25 have admitted to putting off taking their car in for repairs or servicing – so why are young motorists avoiding a visit to the garage?
The survey showed that over two-fifths (43 per cent) said their biggest worry was the cost of repairs, but 19 per cent also said they were worried about not understanding what the mechanic was saying and 17 per cent said they felt intimidated. (source)
Trust My Garage is here to help you make sure you’re getting the best out of your visit to a garage – so read on to learn how you can make sure you’re satisfied with every step of your experience!
Getting your MOT booked in
When it’s time for your first MOT it can be an intimidating experience, especially if you don’t know where to start with finding a reputable garage. With Trust My Garage all our members adhere to a Chartered Trading Standards Institute (CTSI) approved Code of Conduct, meaning you know that you’re visiting an independent garage that will uphold the highest levels of service for you and your vehicle.
To find your nearest TMG member, you can use our ‘Find a Garage’ map. This handy tool allows you to input your postcode and find your nearest Trust My Garage member, and you can even read honest reviews from other customers of a garage to see what they’re like! If you decide you want to contact a garage, all their details are displayed so you can take whatever information you need.
Taking your vehicle for an MOT
Visiting a garage for the first time can seem like a scary prospect – but the staff are there to help you! A regular MOT will give your car an MOT certificate, with all the necessary information about your car listed for you to read, as below:
There’s a maximum amount MOT test stations can charge. This depends on the type of vehicle. The maximum fee for a car is £54.85 and £29.65 for a standard motorcycle. Any other work that your vehicle needs on top of the standard MOT will cost extra – but if it’s minor or advisory you can have it repaired shortly after your MOT (if necessary) instead of at the same time.
Your certificate also lists any defects under the new categories, so they’re clear and easy to understand. These are how the new categories can affect you:
If you drive your vehicle without a valid MOT, you can be fined up to £1,000 – and that’s a cost that nobody wants!
Understanding issues and repairs to your vehicle
If your vehicle has had to undertake any kind of repair work, the garage you use should be able to explain what has happened to the vehicle and how it can be/has been repaired. If you aren’t sure about any information, ask! Technicians understand that most motorists aren’t as clued-up to the inner workings of a vehicle as they may be and should be able to describe – or even show you – where an issue has arisen or has been fixed. It might seem silly to ask but if it helps you know what’s going on with your car, a professional should be happy to provide as much detail as they can.
Keeping your vehicle healthy
When it comes to motor maintenance, there is some simple advice: Don’t ignore warning lights and other indications that something isn’t right. Waiting until your MOT is due to fix these can result in a costly surprise! The best way to ensure the health of your car and its roadworthiness is to address mechanical problems as they arise. If you need to familiarise yourself with dashboard symbols, you can always take a look at our “Getting to know your vehicle’s dashboard” blog post, or by reading your vehicle’s Owner Manual.
For more general issues, you can also read our “How can regular vehicle maintenance save you money?” blog post for some ideas on how to ensure your vehicle is kept running in tip-top condition – and how to make sure you don’t spend a fortune!
More about Trust My Garage
Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service.
All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who must comply with a strict code of practice. Every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for your money.
Visit www.TRUSTMYGARAGE.co.uk and type in your postcode to find your nearest trusted independent garage.
At Trust My Garage, we believe that regular vehicle maintenance is vital when it comes to ensuring you and your motor get a smooth ride – but what other benefits are there to keeping your vehicle in tip-top shape? We’ve put together some handy information; check it out below!
Get regular full services
Getting your car serviced each year – and maintaining it between services – is money well spent. Problems are likely to be caught early on when they’re cheaper to fix, and your car will have a better resale value and longer life.
A well-maintained car is also more efficient, so you’ll save money on fuel as well. If you need to claim on a warranty you’ll normally have to show your car’s got a complete service record. (More)
Maintain the correct tyre pressure
Experts say up to 20% of your car’s energy consumption relates to its tyres, making them pretty much the single biggest simple-fix factor. And the most important thing you can do to minimise that consumption is ensure your tyres are inflated correctly.
You can check your tyre pressure by investing in a tyre-pressure gauge or foot pump (most have gauges built in). Alternatively, visit a petrol station forecourt where you can use their electric air pumps.
Your car will have a tyre-pressure chart displayed somewhere – usually in the door frame, inside the fuel-filler cap or in the handbook. Unscrew the dust cap off your tyre’s air valve, place the air pump nozzle over the valve, ensuring it is seated correctly. Once the tyre is inflated correctly, remove the nozzle and replace the dust cap. (More)
Utilise your local independent garage
With higher overheads and staff commission, dealerships are nearly always a more expensive choice for servicing and repairs than independent garages. The average rate for franchised dealers is £99 per hour, while independent garages typically charge £56 – saving you £43! (Source: GarageWire; May 2017.)
If you want find a reputable, local, independent garage operating to a Chartered Trading Standards Institute (CTSI)-approved Code of Conduct, you can use the Trust My Garage website’s Find a Garage map here.
Our members offer a range of services across the service and repair industry, ensuring you and your vehicle get the best possible service. For more information about Trust My Garage, you can also read our ‘What Trust My Garage code status means to you’ blog post, or visit the Trust My Garage website.