Category Archives: garage experience
A new study has found 57% of UK drivers now attempt some repairs and maintenance on their cars in a bid to save money and time – but when it comes to service and repair, it’s best to let a skilled professional help you get the most out of your vehicle.
Although motor maintenance used to be a Sunday morning pastime, developments in vehicle technology over the last few years means that cars have become increasingly complex and this kind of home maintenance is no longer practical, safe or even cost-effective. By using a trained vehicle technician you’re ensuring quality and safety, so check out why it’s best to Trust My Garage below!
Why do motorists want to DIY their vehicle repairs?
Of the 2,308 UK motorists surveyed, one in five (21%) admitted to trying to make larger repairs to their vehicles, such as replacing parts – but why? The top reasons that caused motorists to get hands on were found to be:
- To avoid excessive garage fees – 39%
- I at least wanted to try and save myself some money – 24%
- The repairs seemed simple to make / there are tutorials online for everything – 21%
- I worry mechanics will rip me off – 10%
- I don’t have the time to be booking into a garage – 6%
Most of the reasons provided reflect a lack of trust in garages as motorists face a bewildering variety of choices in garage services and it can be hard to determine how to ensure quality of service at the right price.
With Trust My Garage the answer is in front of you! We want to ensure that any motorist can find a trusted local garage for all repairs – whether simple or complex – in the certain knowledge that the price will be right for the work involved.
You can easily locate your nearest member using our “Find a Garage” map – and even read honest reviews from other motorists about the quality and service provided to you and your vehicle. There are even photos of our member’s garages, so you can see exactly where you could take your motor! Want to find out more for yourself? Give it a try here:
But will DIY-ing it save you money?
When asked if their DIY repairs fixed the problems they’ve encountered, 62% said it had. However, of the remaining 38%, two-thirds of respondents admitted they often pay more between £80 and £170 to rectify the work they have attempted themselves.
The top repairs attempted before being taken into a garage to be sorted were ‘knocking out a dent’ (17%), painting an area of the car’ (15%) and ‘fixing a head gasket’ (12%).
Of course, if a motorist feels comfortable with repairing minor issues such as changing a headlamp bulb or windscreen wiper then it could save them money – but with larger repairs and replacements, it’s vital to let a trained technician work on a vehicle to ensure any work is conducted safely, thoroughly and to a high standard of workmanship.
How does Trust My Garage benefit drivers?
By visiting a Trust My Garage member, you can get a fixed quote or estimate, both of which are inclusive of parts, labour and VAT – so you know how much your repair will cost before any work is completed. On top of that, our members promise to only charge for any work completed, and any parts that are supplied and fitted to the vehicle. If you want to read more information, you can check out our Code of Practice here.
By using a TMG-approved member, you’re visiting a garage that adheres to a CTSI (Chartered Trading Standards Institute)-approved Code of Conduct. Our code means that you and your vehicle get the best service possible, no matter which TMG member you visit – so there’s no need to worry about doing it yourself when excellent service is on your doorstep!
Why should you leave it to the professionals?
Although wanting to save money is an understandable premise, vehicles are complicated pieces of machinery and it’s always best to let a trained technician do their job – after all, they understand the ins and out of the vehicles that drive on to their premises.
As well as this, the study shows that it’s a strong possibility you could end up paying even more to rectify a DIY error, so you could be out of pocket and still be left with a problem on your vehicle. If you’re attempting a larger repair, it could even leave your motor in an unsafe state.
More about Trust My Garage
Trust My Garage is a collection of Britain’s best local garages – each one different and all dedicated to the highest standards of skill and personal service.
All the garages in Trust My Garage are members of the Independent Garage Association which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who must comply with a strict code of practice, so every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for your money.
What is Trust My Garage?
Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service. All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations.
If you take your vehicle for an MOT, service or repair at your local garage, how can you be sure of the quality of its work? At Trust My Garage, we truly believe that our members are the best independent garages in the UK, each one unique but all skilled professionals who are dedicated to providing top quality work.
Why should I choose a Trust My Garage member?
Since 2016 Trust My Garage members have all operated to a strict Code of Conduct, which has been approved by the Chartered Trading Standards Institute (CTSI) – the national body for trading standards professionals. Trust My Garage is currently the only CTSI backed code exclusively for independent garages, so you can rest assured that you are dealing with a firm that is determined to deliver the highest levels of customer satisfaction.
Why can I Trust My Garage?
All Trust My Garage members operate to the TMG ‘Code of Practice for Service and Repair’, as well as utilising our Customer Charter:
As every TMG member adheres to our strict criteria, you can rest assured that you can Trust My Garage for great service, every time.
Where can I find my nearest Trust My Garage member?
With over 2,900 members across the UK, you’re never far away from a TMG member. We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease!
Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.
Try it out here:
What happens if there is an issue with a garage?
If a customer does enter a dispute with a Trust My Garage member, our CTSI Code of Conduct offers a robust complaints procedure. We use an impartial Alternate Dispute Resolution (ADR) provider to ensure a fair outcome in every case.
How can I find out more about Trust My Garage?
If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so you can get the latest motoring news and updates straight into your social feeds! Check out our profiles:
As of this week, you’ll also be seeing more of Trust My Garage with the launch of our debut TV advert! We want motorists in the UK to Trust My Garage – so be sure to keep an eye out for the Trust My Garage shield on your screens. You can also view our advert right here, so watch the video below and see why you can Trust My Garage:
Like our new advert? Make sure to leave us a comment in the section below!
Motoring in the UK requires drivers to meet a variety of rules and regulations – but what happens when a manufacturer discovers an issue with your vehicle? Trust My Garage has all the information you need when it comes to ensuring your vehicle is safe; check it out below!
What is a vehicle safety recall?
A vehicle recall happens when a manufacturer identifies an issue with a particular make or model of vehicle – sometimes they affect a small number of vehicles, and sometimes it’s a much wider range depending on the issue.
In the UK alone, it’s not unusual for a single recall to apply to 100,000 cars or more, sometimes from more than one manufacturer. Worldwide, the biggest ever recall was for 14 million vehicles (carried out by Ford in 2009).
The DVSA estimates around 2.39 million UK cars – around one in 13 – currently in use have unresolved safety recalls that have been issued jointly by the government department and manufacturers.
While there are some instances that will cause owners concern – such as the Vauxhall Zafira fires or Toyota and Lexus airbags, for the most part recalls are for smaller fixes to ensure reliability or, in the case of the VW emissions scandal, create compliance with emissions regulations.
How can I be made aware of a recall?
After determining what needs recalling, the manufacturer registers the issue with the DVSA, who then authorise the DVLA to provide contact details of all current owners.
From these, manufacturers can then write, email or call vehicle owners to make them aware of an outstanding recall on their vehicle and advise them on how to proceed.
What if I want to check for a recall myself?
The DVSA website has a function where motorists can check their car’s MOT history, and they have now added a “Recall Checker” function to their service. All you need is the vehicle registration – test it out at https://www.check-mot.service.gov.uk/.
If there is an outstanding recall on the vehicle you are searching for the information below will be provided and you will be advised to contact your nearest dealership to conduct an assessment:
If there is no recall on your vehicle, the checker will display the below message:
If there isn’t a recall for your vehicle, you don’t have to do anything!
If there’s a recall for my vehicle what do I do?
You can book in an appointment with the manufacturer franchised dealer of your choice – just tell them you need an appointment for a recall and provide them with your vehicle’s details at a time convenient for you.
Depending on the severity of the recall, your car could be back to you within five minutes or across the span of several hours, but your chosen garage should be able to advise you on an approximate timescale so you can plan accordingly.
At the most extreme end of the scale, the manufacturer might instruct you not to drive your car until the work has been completed, but this is rare. Porsche took this decision when two of its £100,000 911 GT3 models caught fire. After telling owners not to use their cars, it traced the problem and set about fitting every car it sold with a new engine. This is, however, a highly unlikely possibility for most motorists.
How much could a recall cost me?
As recalls are issues identified by a manufacturer any work should be carried out free of charge, no matter how much time has passed since the recall was initially issued.
What happens if I don’t fix the issue?
There is currently no legal mandate for owners to have recalls resolved, but the DVSA has been discussing the option of including vehicle recall checks as part of the mandatory annual MOT, with failures for vehicles that are subject to outstanding recalls that haven’t been addressed.
Owners are also responsible for the condition of their vehicle and can be subject to fines and the invalidation of their insurance if found to be driving a vehicle in a dangerous condition.
What can I do about general maintenance for my car?
If you want find a reputable, local, independent garage operating to a Chartered Trading Standards Institute (CTSI)-approved Code of Conduct, you can use the Trust My Garage website’s Find a Garage map here.
Our members offer a range of services across the service and repair industry, ensuring you and your vehicle get the best possible service. For more information about Trust My Garage visit the Trust My Garage website – and be sure to check out the Trust My Garage Facebook and Twitter pages too!
A new survey has revealed that a fifth of drivers aged 17 to 25 have admitted to putting off taking their car in for repairs or servicing – so why are young motorists avoiding a visit to the garage?
The survey showed that over two-fifths (43 per cent) said their biggest worry was the cost of repairs, but 19 per cent also said they were worried about not understanding what the mechanic was saying and 17 per cent said they felt intimidated. (source)
Trust My Garage is here to help you make sure you’re getting the best out of your visit to a garage – so read on to learn how you can make sure you’re satisfied with every step of your experience!
Getting your MOT booked in
When it’s time for your first MOT it can be an intimidating experience, especially if you don’t know where to start with finding a reputable garage. With Trust My Garage all our members adhere to a Chartered Trading Standards Institute (CTSI) approved Code of Conduct, meaning you know that you’re visiting an independent garage that will uphold the highest levels of service for you and your vehicle.
To find your nearest TMG member, you can use our ‘Find a Garage’ map. This handy tool allows you to input your postcode and find your nearest Trust My Garage member, and you can even read honest reviews from other customers of a garage to see what they’re like! If you decide you want to contact a garage, all their details are displayed so you can take whatever information you need.
Taking your vehicle for an MOT
Visiting a garage for the first time can seem like a scary prospect – but the staff are there to help you! A regular MOT will give your car an MOT certificate, with all the necessary information about your car listed for you to read, as below:
There’s a maximum amount MOT test stations can charge. This depends on the type of vehicle. The maximum fee for a car is £54.85 and £29.65 for a standard motorcycle. Any other work that your vehicle needs on top of the standard MOT will cost extra – but if it’s minor or advisory you can have it repaired shortly after your MOT (if necessary) instead of at the same time.
Your certificate also lists any defects under the new categories, so they’re clear and easy to understand. These are how the new categories can affect you:
If you drive your vehicle without a valid MOT, you can be fined up to £1,000 – and that’s a cost that nobody wants!
Understanding issues and repairs to your vehicle
If your vehicle has had to undertake any kind of repair work, the garage you use should be able to explain what has happened to the vehicle and how it can be/has been repaired. If you aren’t sure about any information, ask! Technicians understand that most motorists aren’t as clued-up to the inner workings of a vehicle as they may be and should be able to describe – or even show you – where an issue has arisen or has been fixed. It might seem silly to ask but if it helps you know what’s going on with your car, a professional should be happy to provide as much detail as they can.
Keeping your vehicle healthy
When it comes to motor maintenance, there is some simple advice: Don’t ignore warning lights and other indications that something isn’t right. Waiting until your MOT is due to fix these can result in a costly surprise! The best way to ensure the health of your car and its roadworthiness is to address mechanical problems as they arise. If you need to familiarise yourself with dashboard symbols, you can always take a look at our “Getting to know your vehicle’s dashboard” blog post, or by reading your vehicle’s Owner Manual.
For more general issues, you can also read our “How can regular vehicle maintenance save you money?” blog post for some ideas on how to ensure your vehicle is kept running in tip-top condition – and how to make sure you don’t spend a fortune!
More about Trust My Garage
Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service.
All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who must comply with a strict code of practice. Every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for your money.
Visit www.TRUSTMYGARAGE.co.uk and type in your postcode to find your nearest trusted independent garage.
At Trust My Garage, we believe that regular vehicle maintenance is vital when it comes to ensuring you and your motor get a smooth ride – but what other benefits are there to keeping your vehicle in tip-top shape? We’ve put together some handy information; check it out below!
Get regular full services
Getting your car serviced each year – and maintaining it between services – is money well spent. Problems are likely to be caught early on when they’re cheaper to fix, and your car will have a better resale value and longer life.
A well-maintained car is also more efficient, so you’ll save money on fuel as well. If you need to claim on a warranty you’ll normally have to show your car’s got a complete service record. (More)
Maintain the correct tyre pressure
Experts say up to 20% of your car’s energy consumption relates to its tyres, making them pretty much the single biggest simple-fix factor. And the most important thing you can do to minimise that consumption is ensure your tyres are inflated correctly.
You can check your tyre pressure by investing in a tyre-pressure gauge or foot pump (most have gauges built in). Alternatively, visit a petrol station forecourt where you can use their electric air pumps.
Your car will have a tyre-pressure chart displayed somewhere – usually in the door frame, inside the fuel-filler cap or in the handbook. Unscrew the dust cap off your tyre’s air valve, place the air pump nozzle over the valve, ensuring it is seated correctly. Once the tyre is inflated correctly, remove the nozzle and replace the dust cap. (More)
Utilise your local independent garage
With higher overheads and staff commission, dealerships are nearly always a more expensive choice for servicing and repairs than independent garages. The average rate for franchised dealers is £99 per hour, while independent garages typically charge £56 – saving you £43! (Source: GarageWire; May 2017.)
If you want find a reputable, local, independent garage operating to a Chartered Trading Standards Institute (CTSI)-approved Code of Conduct, you can use the Trust My Garage website’s Find a Garage map here.
Our members offer a range of services across the service and repair industry, ensuring you and your vehicle get the best possible service. For more information about Trust My Garage, you can also read our ‘What Trust My Garage code status means to you’ blog post, or visit the Trust My Garage website.
The MOT test is set to change on 20 May 2018, with new defect types, stricter rules for diesel car emissions, and some vehicles over 40 years old becoming exempt.
Trust My Garage has previously covered what areas of your vehicle are looked at during an MOT, but the upcoming changes will affect cars, vans, motorcycles and other light passenger vehicles – so what do you need to know?
The .Gov website specifies that there are 5 main changes that motorists need to know about. Here’s the breakdown of each change:
- Defects will be categorised differently
Defects found during the MOT will be categorised as either:
The category the MOT tester gives each item will depend on the type of problem and how serious it is.
MOT testers will still give advice about items you need to monitor. These are known as ‘advisories’.
- Stricter rules for diesel car emissions
There will be stricter limits for emissions from diesel cars with a diesel particulate filter (DPF).
A DPF captures and stores exhaust soot to reduce emissions from diesel cars. Your vehicle will get a major fault if the MOT tester:
- can see smoke of any colour coming from the exhaust
- finds evidence that the DPF has been tampered with
- Some new things will be included in the MOT
They include checking:
- if tyres are obviously underinflated
- if the brake fluid has been contaminated
- for fluid leaks posing an environmental risk
- brake pad warning lights and if brake pads or discs are missing
- reversing lights on vehicles first used from 1 September 2009
- headlight washers on vehicles first used from 1 September 2009 (if they have them)
- daytime running lights on vehicles first used from 1 March 2018 (most of these vehicles will have their first MOT in 2021 when they’re 3 years old)
There will be other smaller changes to how some items are checked. Your MOT centre will be able to tell you about these.
- The MOT certificate will change
The design of the MOT certificate will change. It will list any defects under the new categories, so they’re clear and easy to understand. The service to check the MOT history of a vehicle will be updated to reflect the changes.
- Some vehicles over 40 years old won’t need an MOT
Cars, vans, motorcycles and other light passenger vehicles won’t need to have an MOT if they’re over 40 years old and have not been substantially changed.
At the moment, only vehicles first built before 1960 are exempt from needing an MOT. When the rules change on 20 May 2018, vehicles won’t need an MOT from the 40th anniversary of when they were registered. You can check the date the vehicle was registered online.
You won’t have to apply to stop getting an MOT for your vehicle. However, each time you tax your historic vehicle (even if you don’t pay a fee), you’ll have to declare it meets the rules for not needing an MOT.
The maximum fees MOT centres can charge won’t change, and you can get a free MOT reminder by text message or email a month before your MOT is due via the .Gov website.
All MOT station have been issued with a special notice and will be aware of the upcoming changes to the MOT test. Most Trust My Garage members conduct MOTs, and will adhere to the new regulations when they come into force on Sunday 20th May. If you have further questions you can visit the .Gov website, call the DVSA MOT Hub on 0300 123 9000 or visit your local Trust My Garage member for face-to-face updates.
If you’re looking to give your motor some TLC, you can take your vehicle to your nearest Trust My Garage member business. Whether it’s for an MOT, check-up, service or repair, the Chartered Trading Standards Institute (CTSI) approved code of conduct that our members use mean that you and you motor both get the best possible service. For more information you can visit www.TrustMyGarage.co.uk – and be sure to check out the Trust My Garage Facebook and Twitter pages too!
In recent years there has been more evidence of consumers bringing parts they’ve purchased themselves to a garage, and asking the garage to fit them. This shake-up of garage traditions may seem like a good idea for motorists, but it really isn’t – check out why below:
What are consumer-bought parts?
A consumer-bought part is any part purchased directly from a supplier by a consumer instead of by a garage. In the case of most repairs, if a replacement part is needed for a vehicle the garage will order and fit it as part of their service. However, it is now much easier for a customer to make a diagnosis of the issue with their vehicle, purchase a part, and then take it to a garage and ask them to fit it for only the cost of labour time.
Do garages mind fitting consumer-bought parts?
It may be that if you take a part to a garage and ask them to fit it, they say no. While this might seem as if they’re turning away business for no reason it can often be down to a variety of issues. If a garage fits a part you’ve purchased at your request, and then the part breaks, where does the blame lie? The legal position is very clear, the garage is responsible for the work they do but any issues with the part will be your problem. However modern cars are complex and disputes regularly arise. Many consumers fault the garage’s fitting, but it could be the case of the part just not being up to the job. Remember, the main priority for a technician is to ensure your vehicle is safe and fit to drive – so if the part seems questionable, it’s acceptable for them to decline to fit the part.
We at Trust My Garage think that while consumer-bought parts may seem like a good idea it’s always best to let a garage do its job and make sure your vehicle is safe and working correctly. After all, would you take a steak into a restaurant and expect them to cook it for you?
Why have consumer-bought parts become popular recently?
Over the past few years the massive rise in online shopping has meant that more and more ‘direct supply’ companies have been set up for vehicle parts. These kinds of companies mean that a consumer can buy a part directly for their vehicle, instead of going through a garage and potentially paying a small charge for acquiring the part. This method essentially ‘cuts out the middle man’.
Is it a good idea?
Buying parts yourself might seem like a good idea on paper. However, if there is an issue with the part in the future what consumer rights do you have? Unlike parts bought and fitted directly by a garage, there may be warranty issues about the part installation, leaving you with a once again broken vehicle and no way to claim your money back. It also could be the case that the part is of inferior quality if not purchased from a proper supplier, which could in turn do even more damage to your car. In the worst cases, it may even be a counterfeit part. Garages will use suppliers they trust to provide them with quality parts in order to ensure the best possible work for their customers – that is, after all, how they get business!
If you need to get your car repaired, MOT’ed, serviced or even just checked over, you can you use our handy Find a Garage map to locate a reputable, Chartered Trading Standards (CTSI) approved independent garage near you – and remember, happy motoring!
Vehicle technology is evolving at a rapid pace. Modern cars are more sophisticated, intelligent and responsive than ever. As a result, vehicle technicians who are a part of Trust My Garage have to continue to complete training courses and invest in the latest equipment in order to successfully service and maintain your car to the highest standards. But where does that leave you as the owner?
Decades ago if your car had a problem and money was tight you’d probably invest in a cheap manual and socket set, and patch over the cracks yourself. But with vehicles becoming more and more complicated, largely through having a lot more on-board technology, this isn’t an easy thing to do. Indeed, the AA recently stated that half of the 3.4 million call-outs it attends every year are caused by poor maintenance. Of course, there are still some basic maintenance tasks you can carry out yourself, such as checking fluid levels, tyres, mirrors, etc, but many of the maintenance tasks we performed ourselves a few decades ago have been consigned to the toolboxes of history. To illustrate how the modern vehicle is evolving, we look at a few of the maintenance tasks that have become a thing of the past.
Hands up if you remember standing outside, wearing more layers than the Michelin man on a cold, frosty winter night, and pouring antifreeze into the car to ensure that the water in your engine was not frozen the next morning? These days are long gone now, because most cars manufactured post-1998 use organic acid technology – or OAT – which acts as an extended life coolant. OAT consists of different chemicals than traditional engine coolants, meaning that antifreeze only has to be replaced every six years or 600,000 miles, negating the need to check levels every single winter night.
Remember having to top up the water levels in your car battery? Vehicle batteries were not as sophisticated years ago as they are today, and had to have their water levels checked regularly to reduce the risk of them overheating. Drivers used to have remove the vent cap and look down into individual cells to check water levels, topping them up with distilled water when necessary. For modern cars this is no longer necessary. Batteries are now sealed units and in most cases are maintenance free, meaning that any battery issues are best left to highly trained professionals, such as the vehicle technicians who are a part of Trust My Garage.
If you own a vintage car, or an electric lawnmower, there’s a chance you’ll be purchasing non-alcohol fuel stabiliser, to protect replace the lead that’s no longer in the fuel and protect it from the ethanol that’s now in modern fuels. However, if you own a modern car (and live nowhere near grass), you probably haven’t even heard of the stuff. That’s because vehicle engines are a lot more robust, durable and rust-free today than they used to be, brought about largely by the availability of new materials that can be used to manufacture engines. Engines today live a lot longer than they used to, and engine maintenance is always best left to a qualified expert.
Keep on motoring
Ever wondered why, when driving down a country road on a hot summer day, there’s always someone taking their vintage car out for a drive? Not only does it look good, but it’s also an essential part of maintenance. Many years ago cars had to be driven regularly in order to keep them in tip-top condition. Of course, it still helps to use your car regularly now; keeping it dormant still runs down the battery a very low level as there are so many systems in the car that are “live” and protecting the car when switched off – even though they draw very small amounts of electrical current. But modern cars are more robust than their predecessors and do not require quite as much driving to stay in shape.
Confused by your motor?
Put down that spanner, and get your car maintained in a professional manner. The best way to keep your car in tip top condition is by having it regularly serviced and maintained with your local Trust My Garage member. Our members can service all types of vehicle to the highest standard and can even advise you on some of the checks that you can still carry out yourself today.
And just like the motor vehicle, Trust My Garage has come a long way over the last few years. Today, we are the only truly independent code exclusively for independent garages. Want to find your nearest member? Enter your details in our postcode finder.
Winter is upon us once again. And while we may not be certain of a flurry of snow every year, you can be certain that the Great British weather will throw a combination of wintery gifts our way, bringing difficulties for all of us, especially car drivers. It’s the time of year when you don’t just need to start making changes to the way you drive, but also to the way you look after your vehicle. Breakdowns are far more likely at this time of year due to poor weather conditions. So what can you do yourself to ensure this doesn’t happen and you have a hassle free winter?
Let there be light
Now that the nights have drawn in and it’s dark from mid-afternoon, visibility is a key consideration when driving. Not only are lights essential for you to be able see when driving, but also to ensure other drivers can see you. Regularly check that all the lights on your vehicle are in working order, this includes brake and reversing lights. Ensure that they are clean, especially after wet weather when the roads are muddy, and that the lights are aimed in the right direction and if you find any bulbs that are discoloured, they should be immediately replaced.
Stop right there
Brakes are an essential part of any car and therefore should be serviced regularly. This is especially important during winter months, but how can you tell your brakes are in tip top condition?
It’s a case of making sure you check them regularly. The winter months can be very wet and sometimes puddles can be difficult to avoid. When driving through a puddle, make sure you test your brakes afterwards by driving at a slow speed and gently applying pressure.
Listen out for warning signs, brakes will let you know when there is a problem whether this is through grinding or squeaking. Sometimes your car will act like it has a mind of its own and pull you to one side while driving, which could indicate a fault with the braking system. Look out for the signs and don’t ignore them. Vibrations and temperamental pedals are also a sign you need to take give your car some attention. Remember, that you can always take your car to a Trust My Garage member to get the brakes checked. It’s better to be safe than sorry.
A well-oiled machine?
A basic consideration for any car owner when carrying out maintenance checks is to understand the importance of keeping your vehicle well lubricated to ensure it remains in optimum condition and working order. Falling temperatures mean that car fluids will thicken, making it difficult for your vehicle to get the right fluids it needs to run properly.
Make sure you regularly check your oil levels, coolant and brake fluid. If you’re not sure how, visit your local TMG member. You can find them using the search function on our website or by using the Trust My Garage app.
The importance of robust car tyres cannot be understated, as they are the only part of your vehicle that grips the road; they play a vital part in keeping you and your vehicle safe. Wintery conditions and low tread depth can be a disastrous combination, reducing both your speed and grip. Without sufficient tread depth in wet conditions you may experience a particularly dangerous occurrence called aquaplaning. This is where tyres lose contact with the road surface and travel on top of the water’s surface. With no contact with the road, comes the inability to accelerate, brake or steer properly, and you are likely to lose control of your vehicle, thus significant increasing your risk of accident.
When checking tyre tread it is best to use a tread depth gauge rather than relying on intuition. With this implement to hand, measuring tread depth is not difficult and will take up only minutes of your time. For passenger cars, the European legal minimum tread depth is 1.6 mm, across 75% of the tyre, although the deeper the depth the better grip you will have – we recommend that you consider changing your tyres when the tread depth reaches 3mm. Check the depth of the main tread grooves in several places across and around the tyre, using the gauge. In addition, tyres have tread wear indicators in the base of the main grooves. When the tread surface is worn to the same level as these indicators, the tyre is at the legal limit and should be replaced. As a temporary alternative there is also a quick test with a 20p coin if you do not have a gauge to hand. Place the coin in the groove of the tyre and if you can see the inner edge of the border of the coin, it means your tread depth is less than 3mm and you should consider replacing that tyre.
Don’t let the pressure get to you
In addition to tread, checking tyre pressure regularly is vital, even more so during cold weather. Whether using your own pump, or a supermarket garage air pump, here’s how you can do it:-
Check what the tyre pressures should be before you start the pump, you will find this information in your user manual and often on a sticker on the hidden side of the driver or passenger door. Remember that your front and rear tyres may need different pressures. Go round the vehicle with the pump, checking the pressure on each wheel and inflating/deflating as required.
Regularly inspect the condition of the tyres and make sure there are no cracks or bulges, make sure there are no obvious cuts or tears which could lead to a blow-out or puncture and of course don’t forget that spare!
And if you ever find yourself in the event of having to change a tyre on the road, make sure you watch our video:
If you are unsure about your tyres, a visit to your local Trust My Garage member will give you peace of mind and keep you safe on the roads.
Such checks shouldn’t replace regular visits to your local Trust My Garage member for some expert advice; but being aware and prepared for all eventualities will give you peace of mind and a stress free winter.
Perhaps the most telling sign of our recovering economy is that 2013 saw the highest number of new car registrations since 2007, before the world was plunged into the doom and gloom of the global recession.
Figures released by the Society of Motor Manufacturers show that 2,264,737 new cars were registered in 2013, and December marked 22 months of consecutive growth, a statistic that’s unparalleled across Europe and makes the UK the second strongest automotive manufacturer, behind perennial manufacturing powerhouse Germany.
Motorists lucky enough to own a new car will want to make the most of the technology at their disposal, and that means receiving the best maintenance at the best price.
Independents vs franchised dealers
It’s a common misconception that having your new car serviced at an independent garage will void your warranty, and that you must go to a franchised dealer. This is absolutely not the case, and in fact under European Law, the Block Exemption Regulations give you the right to have your vehicle serviced, maintained and repaired at an independent garage of your choice, without invalidating your warranty. This is as long as the independent garage services the vehicle according to the manufacturer’s schedule using parts which are of “equivalent quality”, which all Trust My Garage members comply with.
So, what are the benefits of having your new car looked after by an independent garage? Well, the most obvious one is the cost saving you’ll enjoy. New cars don’t come cheap and it’s likely you’ll have invested a serious amount of money into yours, so why needlessly waste money going to a main dealer? The Independent Garage Association recently polled 2,000 of its members and the statistics are quite startling. The poll showed that the average labour cost is just over £40 for independent garages, whereas the same rate for main dealers is currently much higher.
It’s only natural to assume that the cost saving will mean a sacrifice in quality, right? Wrong! Members of Trust My Garage have access to the same level of technical information and parts as main dealers, and train their staff to the same levels too. There is no compromise on the quality of work you’ll receive at an independent garage, meaning you’ll receive both great service and fantastic value.
It’s also worth pointing out that you’ll have a far more positive experience at an independent garage, which are often family fun businesses, because they rely on your continued custom, and will go that extra mile to ensure you keep going back. Main dealers don’t rely so much on retained customers, and more often than not you’re just another statistic. Technicians at independent garages are well and truly part of the local community, they’ll shop at the same grocers at you and take their kids to the same school as yours. By choosing an independent garage you’re reinvesting money back into your local community, which can only be a good thing!
Don’t fall for the myth that states you need to have your vehicle serviced at a main dealer. By going to a local trusted independent garage you’ll not only receive a level of service that is at the very least is on a par, but you’ll also save yourself a lot of money at the same time, money that can go towards your next new car!
Visit the Trust My Garage website to find your nearest member. Each Trust My Garage member has all the skills and technical expertise required to give your vehicle a thorough service. Members of Trust My Garage are true professionals, complying with a strictly code of practice. What more, all members of Trust My Garage are independent garages – local independent businesses which are part of the community. Trust My Garage is the truly independent scheme for independent garages.