Category Archives: Choosing a garage

Spring driving – Keeping safe in your motor with Trust My Garage

Spring is well on its way across the UK, but it can lead to changeable weather conditions – so how can you ensure you’re driving at your best for the conditions? The Trust My Garage blog is here to help!

Clear Out

Before setting off your journey – be it short or long – take time to clear out any accumulated items in your vehicle, such as winter coats, scarves or bags that kept you warm during the coldest period. By reducing additional weight in the vehicle, you may be able to help improve your fuel economy, which will put a spring in your step!

Pay Attention

With the weather getting slightly warmer, once you’re on the road you will find more people will begin to either walk or bike to work, so be sure to be alert for passing pedestrians and cyclists while driving.

If you want to brush up on the rules of the road, you can read the Highway Code in full here – or read our “Highway Code – How well do you know the rules of the road?” blog post!

Wear some Shades

If you’re driving to and from work, you’re probably going to encounter a very low sun. This means glare and reduced visibility, so be sure to take your time and try to spot any potential road hazards well in advance.

If you know it’s going to be a sunny journey, try to position your vehicle’s sun visor to keep your eyes in the shade. You can also wear sunglasses if you feel they’re necessary – but if you wear prescription glasses, make sure your sun lenses have an up-to-date prescription!

Keep an Eye on the Weather

Although it may be getting warmer, there is still a chance of some inclement weather! April showers are no joke, so don’t let them make a fool of you. Check out our “What to do when… you’re driving in wet weather conditions” blog post for some great tips on making sure you’re driving safely when it’s wet outside.

Stay Cool

Air conditioning is a boon as the temperature rises, but it contains a special gas which can slowly leak away. If you want to keep cool when it’s warm, you’ll need to ensure your air conditioning system has plenty of gas, with no holes in the pipework.

Many local garages offer air conditioning re-gas services – and many Trust My Garage members even list the service on their online profile! Type in your postcode here to find your nearest member and see what they offer:

Visit a TMG member

After the government’s MOT extension during the coronavirus pandemic ‘lockdown’ in 2020, it may be a good idea to re-align your vehicle’s regular MOT schedule by booking in an MOT at your original time. – so if your vehicle normally has an MOT in May but didn’t until October 2020, book an MOT in May 2021 to re-adjust the yearly schedule.

This can help you avoid the onset of extra MOT tests in September, due to other motorists who utilised the extension – and help ensure your vehicle is in a safe and roadworthy condition! If you need an MOT or a service this spring, make sure to take it in to your local TMG member or other nearby garage to get it ready for the road.

If you’re looking for a reputable, local, independent garage you can head to the Trust My Garage website and use our handy ‘Find a Garage’ map to locate your nearest TMG member, operating to a Chartered Trading Standards Institute (CTSI)-approved code of conduct. You can also check out our latest TV advert below:

Since 2016 Trust My Garage members have all operated to a strict Code of Conduct, which has been approved by the Chartered Trading Standards Institute (CTSI) – the national body for trading standards professionals. Trust My Garage is currently the only CTSI backed code exclusively for independent garages, so you can rest assured that you are dealing with a firm that is determined to deliver the highest levels of customer satisfaction.

Want to know more about TMG? To get more information or to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

Prepare your vehicle for the New Year with Trust My Garage

With the imminent arrival of 2021 it’s important to get your vehicle ready for the New Year – but what steps can you take to ensure you’re motoring happy over the next 12 months? The Trust My Garage blog is here to help! Read on to find out what you need to know.

MOT

This year has been an unprecedented experience for almost everyone, including motorists. For safety, the DVSA began to issue six-month MOT extensions for vehicles due an MOT between April and the end of July. The extension means that many vehicles due their MOT over the summer will now been condensed into the last few month of 2020, creating much longer waiting times for MOT appointments.

The extension was entirely optional, and you were still able take your vehicle to your local Trust My Garage member garage at its normal MOT time, which is usually in line with its registration, if you want to do so. This may be helpful if your key dates, such as MOT, tax renewal and insurance renewal, are due at the same time, as it will be easier to remember.

The DVSA have predicted a 24 per cent increase in demand for MOT’s in December and a 45 per cent increase in January, so a great way to prepare for the New Year is to ensure your test is booked in plenty of time ready for its due date and avoid your car being unusable due to an expired MOT.

To check when your vehicle’s MOT test is due, you can visit https://.gov.uk/check-mot-history. All you need is your vehicle’s registration number!

Tax

About a month before your road tax expires the DVLA will issue you with a V11 Vehicle Tax Reminder, containing the information you need to either renew your tax online, via telephone or at a Post Office branch. Your V11 will also tell you the date your current road tax period will expire.

You can check the status of your road tax or renew it online via the Gov.uk website. Driving without road tax will result in a DVLA-imposed fine of £80, which can be reduced by half if paid in 28 days. However, it could result in a fine of up to £1,000 or five times the annual road tax fee if the case goes to court. Even if your vehicle is not being driven but is parked on a public road, if you’ve forgotten to pay tax, it could be clamped or even impounded!

Insurance

It’s illegal to drive a vehicle on a road or in a public place without at least 3rd party insurance – and even if the vehicle itself is insured, if you’re not correctly insured to drive it you could get penalised. The police could give you a fixed penalty of £300 and 6 penalty points if you’re caught driving a vehicle you’re not insured to drive.

If the case goes to court you could get :

  • an unlimited fine
  • disqualified from driving

The police also have the power to seize, and in some cases, destroy the vehicle that’s being driven uninsured. You can check your vehicle insurance renewal date with your insurance provider, and you can do a quick check on whether your vehicle is insured here: https://ownvehicle.askmid.com/

Car maintenance

It’s important to make sure your vehicle is running at its best ready for the next year, so take time to ensure your motor isn’t displaying any warning lights on the dashboard, your fluid levels are topped up as needed and your lights are working clearly with no damaged or broken bulbs.

Our “What to do when… your vehicle needs some TLC” post covers the basics you need, in detail, to make sure you’re driving into 2021 with all cylinders firing.

The other posts in our ‘What to do when…’ series can also provide some further tips and insight across many areas of motoring and vehicle maintenance to help you ensure your motor is running at its best! You can check out our posts in the series here.

Tyres

The tread of a tyre refers to the rubber on its circumference that makes contact with the road or ground. The legal limit for minimum tread depth in the UK is 1.6mm across the central three-quarters, however it is recommended to keep your tyres at 3mm or above for optimum grip. Drivers who fail to comply with the regulations face a fine of up to £2,500 and three penalty points for each illegal tyre.

The ‘20p test’ is a quick way to check the tread depth. Place a 20p coin into the main tread grooves at three points across the tyre and then repeat around its circumference. If the outer band of the 20p piece is visible, the tyres may be unsafe or illegal and need to be checked by a professional garage or tyre specialist.

You can check and correct your tyre pressure at most UK petrol stations using a pay-per-use air and water station, or you can purchase your own tyre pressure gauge – the choice is yours.

If you aren’t sure what pressure is correct for your vehicle’s tyres you can refer to your Owner’s Manual. Details should be provided in either/both BAR and PSI, and you can adjust your pressures to the recommended figure. Often a vehicle’s tyre pressure information is also provided on the interior frame of the front passenger or driver’s door, and sometimes inside the fuel flap, so be sure to check there if you need a quick reference point as well.

Find out more in our “What to do when… you need to check your vehicle’s tyres” blog post.

Finding a local garage

If you’re looking for a professional local garage to help you, you can find a local CTSI approved Trust My Garage member by visiting the Trust My Garage website’s ‘Find a Garage’ map! You can even read reviews from other motorists about the members in your area to help you decide which garage is right for you. Try it out here:

More about Trust My Garage

Trust My Garage is a collection of Britain’s trusted local garages – each one different and all dedicated to the highest standards of skill and personal service.

Every garage in Trust My Garage are members of the Independent Garage Association, which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.

Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for you and your vehicle.

Make unexpected car repair costs a thing of the past with Trust My Garage

With new research showing 34 percent of motorists have sacrificed travel plans to afford car repairs, planning ahead for potential vehicle issues and understanding the cost of maintenance and repairs is an important step for drivers to take.

Luckily, Trust My Garage can help you when it comes to understanding the process for vehicle servicing, maintenance and repairs – so read on to discover how you can make unexpected repair costs a thing of the past!

Find a local, reputable garage

If you’re in need of a local garage operating to the highest standards, Trust My Garage can help. With over 2,900 members across the UK, you’re never far away from a TMG member. We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease!

Simply visit TrustMyGarage.co.uk and pop in your postcode, and our ‘Find a Garage’ map will show you all the TMG members in your area! You can even read reviews from other customers if you’re unsure which garage is right for your needs. Try it out here:

This useful tool makes locating a TMG member a breeze – and you know you’re using a garage that operates to a Chartered Trading Standards Institute (CTSI) approved Consumer Code. You can also find out more about Trust My Garage by watching our TV advert!

Evaluate the costs of your vehicle’s requirements


In the same research, data showed that 27 per cent of drivers put off vehicle repairs due to cost worries – and one in four have actually scrapped or sold a car due to a repair they couldn’t afford! With any Trust My Garage member, you can ask for a cost estimate of any work undertaken and parts used on your vehicle. It’s even in our Customer Charter – which you can take a look at below!

More about Trust My Garage

If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so check out our Facebook and Twitter profiles and you can get the latest motoring news and updates straight into your social feeds!

Got a handy repair tip? Make sure to leave us a comment in the section below!

What to do when… You need to visit a Garage for vehicle maintenance

With 47% of UK drivers worried about the cost of unexpected vehicle repairs, you’re not alone if you aren’t sure what to do when you need to visit a garage! With drivers spending an average of £574 each per year on car repairs, it’s important to know the best way to go about getting your vehicle into the workshop, so find out below with Trust My Garage!

Assess the issue

If you have any vehicle knowledge it is worth taking the time to assess your suspected issue, as this can save time for the technician once your vehicle is in the workshop. If you aren’t sure of what or where the issue is, advise the garage of this so they can take the time to fully inspect your vehicle and, where possible, determine the nature of the problem.

Explaining any problems – such as a concerning noise of vibration when driving at speed/on start-up – to the garage, will give them vital information and help them find the root cause of the problem quicker.

Locate a garage that suits you

If you aren’t sure where to begin when looking for a garage, you can make it easy for yourself with Trust My Garage! By using our ‘Find a Garage’ map you can check out the garages in your area who work to a CTSI-approved Code of Conduct. You can even read reviews and request a quote for the work your vehicle needs! Try it out here:

All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations. All Trust My Garage members also operate to the TMG ‘Code of Practice for Service and Repair.

IGA members are true professionals who must comply with a strict code of practice. Every customer of a Trust My Garage member can rely on using a nationally recognised brand to help you and your vehicle get the best value service for your money.

See what parts are needed

Should your vehicle need parts to complete the repair, these will be quoted for, along with the labour cost to fit them. If you’re looking to compare more than one garage’s prices you can ask for this information upfront before going ahead with any work to be completed.

With TMG members, you can ask for a fixed quote or estimate, inclusive of parts, labour and VAT prior to approving any work on your vehicle.

Understand your vehicle’s issues and repairs

If your vehicle has had to undertake any kind of repair work, the garage you use should be able to explain what has happened to the vehicle and how it can be/has been repaired. If you aren’t sure about any information, ask! Technicians understand that most motorists aren’t informed of the inner workings of a vehicle and should be able to explain – or even show you – where an issue has arisen or has been fixed.

It might seem silly to ask but if it helps you know what’s going on with your car, a professional should be happy to provide as much detail as they can. You can also ask to inspect any parts removed from your vehicle so you can see if there are any visible issues or differences compared to how the part should look and function.

Maintaining your vehicle

A great way to ensure your vehicle is performing at its best is by keeping up with it prescribed maintenance schedule. Remember; your yearly MOT is a check on the vehicle and not a service.

Trust My Garage members offer a range of services, which you can review on each garage’s profile page on the Trust My Garage website. You can also view photos of the garage, check opening times and see reviews from other customers.

More about Trust My Garage

Trust My Garage is a collection of Britain’s best local garages – each one different and all dedicated to the highest standards of customer service and technical know-how. Visit TrustMyGarage.co.uk for more information – and be sure to check out our Facebook, Twitter and YouTube pages too!

Don’t get spooked about vehicle maintenance this Halloween with Trust My Garage

October 31st is coming and it’s the spookiest day of the year – Halloween! Not only is it time for ghouls and ghosts to make an appearance, it’s also time to prepare your vehicle for the upcoming cold winter months. Want to know how? Find out with the Trust My Garage blog by reading on – and for a little bit of fun, don’t forget to count up our spooky puns throughout this post and leave us a comment with how many you can find!

Beware the witchy weather

The onset of autumn and winter means poorer road conditions for motorists – summer showers have given way to winter whirlwinds! Low winter sun can dazzle unprepared drivers, and heavy rain and fog can create slippery roads and reduced visibility.

In wet conditions allow additional travel time and drive at a speed appropriate to the conditions, be aware that braking distances can double on wet roads and increase tenfold on ice!

Avoid a fright at night

It’s important for drivers to take it steady when driving in the dark, especially if you’re driving in an unfamiliar area.

Broken or faulty lights can result in a £50 fine, three penalty points and even a Roadside Prohibition Notice – which means you must fix the fault before a re-inspection – so be sure to take the time to walk around your vehicle and check all your lights are functional before setting off on any trips.

If you’re new to driving it may be worth practicing your evening driving in a familiar area before heading off on longer trips – getting hours of practice under your belt may help with your confidence and help you get used to driving in poor lighting!

Don’t let your wheels be tyre-rifying

With poorer driving conditions on their way it’s important to ensure your tyres are up to the challenge – so be sure to check your tyre pressures and tread depth regularly. The legal minimum for tread depth is 1.6mm, but tyre grip can deteriorate rapidly if the depth is under 3mm.

You can use the edge of a 20p coin to check how deep your tread is – if the outer band of the coin is visible, then your tyres may be illegal and unsafe and should be checked immediately by a qualified tyre professional. Illegal tyres can earn you three penalty points and a fine of up to £2,500 per tyre!

For the correct tyre pressures for your vehicle consult your Owner’s Manual or look for a tyre information sticker which could be located on one of the door pillars or inside the fuel flap. One of these should contain the information you need for your tyres to be inflated to the correct PSI/BAR. Air and water machines are commonplace at petrol stations across the UK – or you can ask your local Trust My Garage member to check your pressure is correct, if you’re unsure of how to do this yourself.

Keep your bat-tery flying

On  average, car batteries last up to 5 years (source), but there are many reasons that a battery could require replacing  sooner than this.

Heading into colder weather can cause strain on your battery, as can short repetitive journeys – with lots of stopping and starting of the engine which can drain a battery’s power without giving it enough time to recharge fully. Also; the use of a heated rear window, lights and wipers all add to the load placed on a battery. Taking your car out for a longer drive at the weekend can be a key factor in combating battery drain, as can recharging your battery at home or at a local garage. If you are concerned about the condition of your battery your friendly TMG member could always check it out for you!

Take a trip to the fuel pump-kin

Running out of fuel is one of the most common causes of breakdown on the UK’s motorway network, so check you’ve got enough fuel for your trip and take note of any available fuel stations en-route to fill up as necessary. It’s also wise to allow sufficient fuel to be able to accommodate any delays that may occur on route.

If you aren’t sure of places to fill up on y our trips, you can use an internet search engine to locate nearby fuel stations or ask a local in the area where the nearest fuel station is. Some modern sat navs also highlight close by fuel stations but you may need to turn this function on in your model’s settings where possible!

Avoid an MOT horror with Trust My Garage

If your car is due its MOT or a service, make sure to take it in to a garage to keep it roadworthy. If you’re looking for a reputable, local, independent garage you can rely on, head to the Trust My Garage website and use our handy ‘Find a Garage’ map to locate your nearest TMG member, operating to a Chartered Trading Standards Institute (CTSI)-approved code of conduct.

Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.

Trust My Garage truly is the independent scheme for independent garages in the UK. They have each signed up to treat customers and their vehicle with respect, which means they really do exist to ensure that independent garage standards are continuing to improve.

If you’re looking for more information or would like to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

What to do when… your vehicle needs some TLC

With the average UK motorist making 986 trips and covering 6536 miles per year in their car (source), it’s possible that some drivers can leave their motor in need of a little tender loving care when it comes to basic maintenance issues – but how can you make sure you give your vehicle the care it needs? Find out with the Trust My Garage blog!

Tyres

You should check your tyre pressures at least every two weeks – and if your vehicle has a spare, check that too! Under inflated tyres increase fuel consumption and reduce vehicle handling, and they also lead to increased tyre wear, which means your tyres may require replacing sooner than you expect.

The legal limit for minimum tread depth in the UK is 1.6mm across the central three-quarters of the whole tyre, however it is recommended to keep your tyres at 3mm or above for optimum grip. Drivers who fail to comply with the regulations face a fine of up to £2,500 and three penalty points for each illegal tyre. You should also look out for cuts or wear anywhere on the tyre and replace them if you can see tears or bulges.

Engine oil

Use your dipstick (if your vehicle has one) to check oil levels every couple of weeks, when the car is warm and on level ground. Stop the engine and wait a few minutes for the oil to settle, remove the dipstick and wipe it clean.

Push the dipstick all the way in, wait a second, and then withdraw it and check the level. The oil should be between the MIN and MAX marks. If the oil is dark or dirty or underneath the minimum line (or both!) It should be topped up/changed as soon as possible.

Many modern vehicles use an electronic system to check their oil level, so if your vehicle uses this you should familiarise yourself with the system.

Screenwash

It is illegal under the Road Vehicles Regulations 1986 to not have screenwash in your vehicle. Keep it regularly topped up with a screenwash additive – one that prevents it from freezing and clears oily grime from your windscreen for clear vision.

Don’t forget to keep the inside clean too, to avoid your vision being reduced due to glare – especially when the sun gets lower in the sky during daily commutes to and from work.

Water

Every week, while your engine is cold, check your coolant level is between the MIN and MAX marks – if it’s below the minimum line, top it up as required, and check it again after your next journey.

If your coolant level regularly requires topping up you may have a leak in the vehicle’s cooling system, so get it checked out by your local garage!

Windscreen

Keep an eye out for stone damage and, if you spot any chips, get them repaired as soon as possible – as they can grow and crack if left alone. If the damage can’t be repaired, or it’s in a place where it could distract you, your windscreen may need to be replaced.

Many motor insurance policies provide discounted or free chip repairs, and detail how to proceed with your repair.

Bodywork

It’s important to give your car panels an occasional check for any damage, or signs of rust. If you notice any rusty or damaged areas, you can contact a local bodyshop to see how best to proceed with any repairs.

Lights

Take a walk around your vehicle or ask a friend to help check all your lights – including indicators, reversing lights, brake lights and fog lights – once a week. Look out for blown bulbs and cracks or dirt on the lenses.

Your vehicle can receive a Minor Defect notification on its MOT if your indicators do not “flash amber” in compliance with the requirements, so if you have any issues with fading indicator lights you should replace them or have a local garage inspect them – you may only need a new bulb!

If a bulb has broken and you don’t want to replace it yourself you can also take your vehicle to a local garage, who can fix the issue and help you avoid a penalty.

Not sure how best to care for your car?

Our ‘What to do when…’ series can provide some further tips and insight across other areas of motoring and vehicle maintenance to help you ensure your motor is running at its best! You can check out our other posts in the series here.

If you’re looking for a professional local garage to help give your car some TLC you can find a local CTSI approved Trust My Garage member by visiting the Trust My Garage website’s ‘Find a Garage’ map! You can even read reviews from other motorists about the members in your area to help you decide which garage is right for you. Try it out here:

Want to know what we do?

Trust My Garage is a collection of Britain’s trusted local garages – each one different and all dedicated to the highest standards of skill and personal service.

Every garage in Trust My Garage are members of the Independent Garage Association, which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.

Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for you and your vehicle.

Don’t forget: If you can think of any more top TLC tips, leave us a comment in the box below!

Why motorists have the Right to Choose when it comes to vehicle servicing and repair

The motor industry is currently filled with news about Block Exemption Regulation (BER) – but what is it and how does it affect motorists and their vehicles? Find out with the Trust My Garage blog!

What is Block Exemption Regulation (BER)?

The Block Exemption Regulation is an exemption in the automotive industry which excludes some companies from certain business activities in order to create competition. This means that in the past, main dealer networks were allowed to control who could sell and repair their cars and have access to technical repair information.

It is especially relevant with many modern cars, as before changes to the BER in 2002 motorists risked invalidating their main dealership vehicle warranty by using independent garages for servicing new vehicles.

This barrier was broken when the European Commission (EC) passed a law allowing vehicle owners the freedom of having their servicing and repairs carried out by their chosen independent garage. The law aimed to protect the consumer by providing them with freedom of choice when it comes to having their vehicle serviced and to provide fair competition within the automotive aftermarket.

It is still a common misconception that using a garage outside of a main dealer network will invalidate a vehicle’s warranty, but this is NOT the case – owners can take their vehicle to any garage they choose, provided that the garage follows the manufacturer’s servicing schedule, utilises manufacturer or matching quality parts, and uses the correct oils and fluids. If the garage follows their procedures correctly, a vehicle’s warranty will not be invalidated.

How can BER affect motorists?

The European Regulations were renewed in 2010, meaning owners still have the freedom to choose where they take their vehicle for service and maintenance during the vehicle’s warranty period. This means an independent repairer can service your vehicle while leaving the warranty intact.

Motorists should still stick to the recommended service schedules as outlined in the vehicle service plan and have your repairer of choice fit parts of Original Equipment (OE) quality standard. You should also keep any maintenance and repair records as proof that you have met all requirements.

Will independent garages be able to access the same technical data as dealerships?

Thanks to BER, independent Garages can usually access technical information, or Digital Service Records, through online manufacturer portals. They have the right to access this information, so should not encounter any issues while conducting servicing and repairs.

Which garage should I choose for servicing and repair?

Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service. With over 2,900 members across the UK, you’re never far away from a Trust My Garage member!

To find out more about why you should Trust My Garage you can also check out our new TV advert below:

We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease. Try it out here:

Since 2016 Trust My Garage members have all operated to a strict Code of Conduct, which has been approved by the Chartered Trading Standards Institute (CTSI) – the national body for trading standards professionals. Trust My Garage is currently the only CTSI backed code exclusively for independent garages, so you can rest assured that you are dealing with a firm that is determined to deliver the highest levels of customer satisfaction.

Want to know more about TMG? To get more information or to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

What to do when… your car needs parts for repairs

We’ve all been there – you’re out on the road and you hear a suspicious noise, or you’ve tried to start your car in the morning and it just won’t start. It’s one of the unpredictable parts of motoring, but what should you do when your vehicle needs parts for a repair? Trust My Garage has the answers!

Have a professional diagnose the problem

First things first, it’s important to know exactly what the problem is. The average UK motorist usually does not have an in-depth knowledge of exactly how their vehicle functions, but sometimes providing the smallest piece of information can help your local Trust My Garage Member find the cause of your problem.

Modern vehicles are complex machines and accurate diagnosis by an experienced professional can save you time and money. Research has shown that, on average, motorists spend over £170 having their own attempts at vehicle repair fixed by a professional. If you need to find a local, reputable garage you can rely on Trust My Garage’s “Find a Garage map” to see which businesses in your area subscribe to our CTSI-approved code of Conduct. Try it out below:

See what parts are needed

Should your vehicle need parts to complete the repair, these will be quoted for, along with the labour cost to fit them. If you’re looking to compare more than one garage’s prices you can ask for this information upfront before going ahead with any work to be completed.

All Trust My Garage members operate under a “Customer Charter”, where they promise to treat the customer and their vehicle with respect. As part of this Charter, you can ask for a fixed quote or estimate, inclusive of parts, labour and VAT prior to approving any work on your vehicle.

Utilise garage for professional repair and warranty

If your vehicle does need new parts to get it back into a safe and roadworthy condition, it could be tempting to cut costs by purchasing your own parts from a supplier and asking a garage to fit them – but this is where some serious issues could develop.

As a customer, it may be possible to purchase parts that appear cheaper than the initial quote provided by a garage and then ask them for a cost to fit those parts – however, doing so could cost you much more, further down the line. If the parts are not correct for any reason, or are counterfeit, it could cause serious damage to your vehicle or even cause an accident, putting you, your family and other road users at risk. You may even have to pay a for the job to be done again with the correct parts!

Many garages now refuse to fit parts supplied by a customer as they cannot guarantee the integrity of the part itself, and therefore the repair – and you can read more about why here.

Essentially, if the garage has sourced the part, it is responsible for the job from start to finish, and will deal with any warranty issues in line with parts manufacturers terms and conditions should there be an issue. If a consumer supplies a part that is incorrect or malfunctions down the line, it can be difficult to establish whether the problem was caused by the garage’s fitting of the part, or part itself.

Although there is some room for interpretation under the law, it is a garage’s obligation as the expert, to not proceed with the fitment if they believe the parts supplied to be unfit for purpose or of unknown quality. Even if a customer signed a declaration relinquishing any warranty claims between themselves and the garage.

Protect yourself and your vehicle

Although wanting to save money is understandable, vehicles are complicated pieces of machinery and it’s always best to let a trained technician do their job – after all, they understand the ins and out of vehicles that drive on to their premises.

As well as this, using the wrong part could damage your vehicle, so you could be out of pocket and still be left with a problem that needs solving. It’s much safer and better value in the long run to use the skills of a trained technician, such as one of our TMG members.

Trust My Garage is a collection of Britain’s best local garages – each one different and all dedicated to the highest standards of skill and personal service.

All the garages in Trust My Garage are members of the Independent Garage Association which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who agree to comply with a strict code of practice, so every customer using Trust My Garage members can rely on a nationally recognised brand to help you and your vehicle get the best value for your money.

Visit TrustMyGarage.co.uk for more information – and be sure to check out our Facebook, Twitter and YouTube pages too!

What is ADAS and how does it affect motorists?

Advanced Driver-Assistance Systems (ADAS) have been the talk of the motor industry of late – but what does ADAS actually do and how does it affect motorists? Trust My Garage has the answers!

What is ADAS?

Advanced driver-assistance systems (ADAS), are electronic systems that aid a vehicle driver while driving – so they’re designed to help minimize human error, often the cause of road accidents, and therefore increase safety on the roads.

They’re one of the fastest-growing areas in automotive electronics – and future iterations are likely to include wireless vehicle-to-vehicle connectivity to help further increase safety measures. However, at the moment this is still far off in the future.

What does it do?

ADAS safety features are designed to mitigate the likelihood of a collision and reduce the effects in the event of an unavoidable collision by offering technologies that alert drivers to potential problems, or to avoid collisions by implementing safety measures and taking over control of the vehicle.

Features of ADAS vary from vehicle to vehicle, but can include:

  • Automated lighting & wipers
  • Adaptive cruise control and collision avoidance
  • Pedestrian Crash Avoidance Mitigation (PCAM)
  • Incorporated sat nav/traffic warnings
  • Alerting of a driver to other cars or dangers
  • Lane departure warning system
  • Automatic lane centring
  • Blind spot display
  • Smartphone connection for navigation
  • Road sign recognition
  • Stability control systems
  • Park distance control
  • High beam assist

Why do motorists want ADAS?

In short, ADAS is beneficial because it helps improve road safety. As previously mentioned, they’re designed to aid drivers and implement safeguarding procedures as errors happen – helping to keep road users safe.

The evidence of ADAS’s effectiveness is clear enough that many functions have become mandatory on new cars sold in various regions around the world. Currently, the EU has announced 19 vehicle safety measures that it would like to see on all new cars.

Euro NCAP (The European New Car Assessment Programme) is the UK and Europe’s car safety assessment program – establishing a 5-star rating system occupant safety in the case of a vehicle collision. Euro NCAP has embraced ADAS, and it continues to adapt its assessment procedures to address the growing number of systems and technologies.

This support of road user protection over the past few years has led to widespread consumer awareness of the benefits of safer cars. It’s also expected that Euro NCAP and its testing and rating system will play a similar role in encouraging ADAS to be adopted across the motor industry.

How could ADAS affect day-to-day driving?

ADAS technology has already begun to enhance driving for many motorists as manufacturers have begun to create and adapt their own systems. There are a number of ways in which it could affect motorists day-today, such as:

  • Reduced the amount of damage to vehicles due to anti-collision features
  • Lower repair costs due to less damage
  • Less severe accidents, reducing the amount of time a vehicle spends off the road
  • Improved road safety
  • Potential insurance discounts for vehicles fitted with ADAS
  • Fewer claims, helping to improve insurance premiums

Do motorists need to take additional care of ADAS-equipped vehicles?

In the future, ADAS checks may be incorporated into a ‘Periodical Technical Inspection’, proposed in the EU as a replacement for the MOT – however, this would still be far in the future, or possibly not happen at all.

The current iteration of ADAS can be maintained with calibration; a service that ensures the sensors and other equipment on a vehicle are working correctly individually and in co-ordination with one another. A typical ADAS calibration processes and thus the time required to undertake will vary from vehicle to vehicle. Calibration is required when the following occurs:

  • Front windscreen is replaced
  • A bumper is repaired or replaced
  • A front-end collision occurs
  • Steering geometry is adjusted
  • Suspension components replaced

A calibration is preformed to correct misalignment, so that your vehicle’s ADAS system is working as intended. If a calibration is missed, an ADAS component may not function as it should and could cause a potential risk to you and others on the road.

How can I see if a garage provides ADAS services?

Garages across the UK now offer ADAS calibration services as part of their menu – but if you’re looking for a garage that goes the extra mile, you can use Trust My Garage’s “Find a Garage” map to locate you’re nearest Trust My Garage-approved member, so why not try it out below?

If you’re unsure whether a garage offers ADAS calibration, each TMG member has their own profile page where you can read about their services on offer – and easily find contact information if you’d rather call or visit the garage yourself! You can even request a price estimate if you know what work you need.

As well as being part of the IGA, the largest and most prominent representative body in the Independent garage sector, every Trust My Garage member operates to a Chartered Trading Standards Institute (CTSI) approved Code of Conduct – meaning you and your motor get the quality service you deserve every time you visit a TMG-approved garage.

For more information about how TMG can help you – no matter what services you need – you can visit TrustMyGarage.co.uk, or check out our Facebook and Twitter pages here!

Car Repair DIY – Why you should Trust My Garage when it comes to fixing your vehicle

A new study has found 57% of UK drivers now attempt some repairs and maintenance on their cars in a bid to save money and time – but when it comes to service and repair, it’s best to let a skilled professional help you get the most out of your vehicle.

Although motor maintenance used to be a Sunday morning pastime, developments in vehicle technology over the last few years means that cars have become increasingly complex and this kind of home maintenance is no longer practical, safe or even cost-effective. By using a trained vehicle technician you’re ensuring quality and safety, so check out why it’s best to Trust My Garage below!

Why do motorists want to DIY their vehicle repairs?

Of the 2,308 UK motorists surveyed, one in five (21%) admitted to trying to make larger repairs to their vehicles, such as replacing parts – but why? The top reasons that caused motorists to get hands on were found to be:

  1. To avoid excessive garage fees – 39%
  2. I at least wanted to try and save myself some money – 24%
  3. The repairs seemed simple to make / there are tutorials online for everything – 21%
  4. I worry mechanics will rip me off – 10%
  5. I don’t have the time to be booking into a garage – 6%

Most of the reasons provided reflect a lack of trust in garages as motorists face a bewildering variety of choices in garage services and it can be hard to determine how to ensure quality of service at the right price.

With Trust My Garage the answer is in front of you! We want to ensure that any motorist can find a trusted local garage for all repairs – whether simple or complex – in the certain knowledge that the price will be right for the work involved.

You can easily locate your nearest member using our “Find a Garage” map – and even read honest reviews from other motorists about the quality and service provided to you and your vehicle. There are even photos of our member’s garages, so you can see exactly where you could take your motor! Want to find out more for yourself? Give it a try here:

But will DIY-ing it save you money?

When asked if their DIY repairs fixed the problems they’ve encountered, 62% said it had. However, of the remaining 38%, two-thirds of respondents admitted they often pay more between £80 and £170 to rectify the work they have attempted themselves.

The top repairs attempted before being taken into a garage to be sorted were ‘knocking out a dent’ (17%), painting an area of the car’ (15%) and ‘fixing a head gasket’ (12%).

Of course, if a motorist feels comfortable with repairing minor issues such as changing a headlamp bulb or windscreen wiper then it could save them money – but with larger repairs and replacements, it’s vital to let a trained technician work on a vehicle to ensure any work is conducted safely, thoroughly and to a high standard of workmanship.

How does Trust My Garage benefit drivers?

By visiting a Trust My Garage member, you can get a fixed quote or estimate, both of which are inclusive of parts, labour and VAT – so you know how much your repair will cost before any work is completed. On top of that, our members promise to only charge for any work completed, and any parts that are supplied and fitted to the vehicle. If you want to read more information, you can check out our Code of Practice here.

By using a TMG-approved member, you’re visiting a garage that adheres to a CTSI (Chartered Trading Standards Institute)-approved Code of Conduct. Our code means that you and your vehicle get the best service possible, no matter which TMG member you visit – so there’s no need to worry about doing it yourself when excellent service is on your doorstep!

Why should you leave it to the professionals?

Although wanting to save money is an understandable premise, vehicles are complicated pieces of machinery and it’s always best to let a trained technician do their job – after all, they understand the ins and out of the vehicles that drive on to their premises.

As well as this, the study shows that it’s a strong possibility you could end up paying even more to rectify a DIY error, so you could be out of pocket and still be left with a problem on your vehicle. If you’re attempting a larger repair, it could even leave your motor in an unsafe state.

More about Trust My Garage

Trust My Garage is a collection of Britain’s best local garages – each one different and all dedicated to the highest standards of skill and personal service.

All the garages in Trust My Garage are members of the Independent Garage Association which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who must comply with a strict code of practice, so every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for your money.

Visit TrustMyGarage.co.uk for more information – and be sure to check out our Facebook, Twitter and YouTube pages too!