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Beat the rush for MOTs this autumn with Trust My Garage

Is your motor due for an MOT in the coming months? Find out how you can beat the rush with Trust My Garage!

In March, the DVSA granted six-month MOT exemptions to vehicles due a test after 30th March 2020 and before 31st July as part of the UK government’s measures to help stop the spread of coronavirus.

Those exemptions will begin to expire in September. Due to this, the DVSA are predicting October and November will be extremely busy for garages, as well as the usual December demand over the festive period.

Why should I book an MOT now?

Of the 9 million tests the DVSA moved, nearly 3 million vehicles have since had an MOT and passed. However, they want to help increase that number and ease the burden on the industry as demand increases in the autumn.

Autumn tends to be the busiest time of year for MOT tests under normal circumstances, but this year DVSA are expecting demand to double in September, October and November. If your MOT is due this autumn, consider getting it done as soon as possible to avoid the rush and ensure your vehicle is safe and roadworthy.

Using any vehicle with defects present on the highway, regardless of its MOT status, is an offence. You can be fined up to £2,500 – and be banned from driving and get up to 3 penalty points per defect for driving a vehicle in a dangerous condition.

It’s worth remembering that just because your vehicle has an MOT it doesn’t mean it’s safe or roadworthy. Always carry out regular vehicle checks – you can find out which in our “What to do when… your vehicle needs some TLC” blog post. If you want more complex items, such as suspension components, to be checked you can contact your local trusted garage and request some help.

How do I check a vehicle’s MOT expiry date?

To check the MOT status and MOT expiry date for your vehicle, you can use the DVSA’s MOT History service. If your vehicle was subject to an MOT extension throughout the UK lockdown, its MOT expiry date will automatically have been moved by six months.

You can also use this webpage to check if there are any outstanding recalls on your vehicle. This service allows motorists to check for defects or problems reported by the vehicle manufacturer which can impede vehicle safety or performance. If a recall is noted within the service, it is best to contact your manufacturer’s nearest garage to arrange an inspection or repair.

How can I book an MOT?

To book an MOT, you must first locate an MOT station in your area and contact them to discuss their availability. An MOT test takes around 45 minutes, plus additional time if there are any advisories, minor or major defects which require further attention.

Some motorists opt to book an MOT along with a vehicle service within the same appointment, as this saves them a return trip to the garage at a different date. Be careful though, as not all garages are MOT stations, and not all MOT stations offer vehicle servicing!

To find a garage in your area, you can use the Trust My Garage “Find a Garage” search and locate your nearest TMG members! Each garage in our network adheres to a Chartered Trading Standards Institute (CTSI) approved Code of Conduct to ensure the highest levels of service and professionalism.  You can even read reviews from other motorists about the members in your area to help you decide which garage is right for you. Try it out here:

Why use Trust My Garage?

Trust My Garage is a collection of Britain’s trusted local garages – each one different and all dedicated to the highest standards of skill and personal service.

Every garage in Trust My Garage are members of the Independent Garage Association, which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who must comply with a strict code of practice.

Every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for you and your vehicle. If you want to find out more about Trust My Garage, visit our website, like us on Facebook and follow us on Twitter!

Make unexpected car repair costs a thing of the past with Trust My Garage

With new research showing 34 percent of motorists have sacrificed travel plans to afford car repairs, planning ahead for potential vehicle issues and understanding the cost of maintenance and repairs is an important step for drivers to take.

Luckily, Trust My Garage can help you when it comes to understanding the process for vehicle servicing, maintenance and repairs – so read on to discover how you can make unexpected repair costs a thing of the past!

Find a local, reputable garage

If you’re in need of a local garage operating to the highest standards, Trust My Garage can help. With over 2,900 members across the UK, you’re never far away from a TMG member. We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease!

Simply visit TrustMyGarage.co.uk and pop in your postcode, and our ‘Find a Garage’ map will show you all the TMG members in your area! You can even read reviews from other customers if you’re unsure which garage is right for your needs. Try it out here:

This useful tool makes locating a TMG member a breeze – and you know you’re using a garage that operates to a Chartered Trading Standards Institute (CTSI) approved Consumer Code. You can also find out more about Trust My Garage by watching our TV advert!

Evaluate the costs of your vehicle’s requirements


In the same research, data showed that 27 per cent of drivers put off vehicle repairs due to cost worries – and one in four have actually scrapped or sold a car due to a repair they couldn’t afford! With any Trust My Garage member, you can ask for a cost estimate of any work undertaken and parts used on your vehicle. It’s even in our Customer Charter – which you can take a look at below!

Plan for your motor’s future with the Car Repair Plan

Most people are likely to have some sort of savings in case of an emergency to help them out with unplanned costs and problems – but have you thought about doing the same for your car?

As a driver, you need to be able to budget for the costs of regular maintenance and perhaps even a little extra for those unexpected costs.

The Car Repair Plan is the answer. It allows you to shield yourself from unexpected repair costs by providing a free, easy and flexible way to budget for car servicing and repairs. You can even set up a family fund, so more than one person can put in money, and you can use it on more than one vehicle. With the Car Repair Plan, a little bit of saving goes a long way!

You can use your Car Repair Plan fund at any participating Trust My Garage member – identifiable by the Trusty logo on our “Find a Garage” map.  Once signed up, you can transfer a little (or a lot!) every month into your account balance, so it’s ready to use when you need it. You can alter the payment or take a break at any time, or when you feel you have built up enough of a fund – it’s entirely flexible!

You can choose to use all or some of your account balance when settling your garage bill. The process is simple and straightforward, and there are no extra costs or hidden charges, making everything as simple as possible for you as a customer. Lean more with our Car Repair Plan Doodle ad:

More about Trust My Garage

If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so check out our Facebook and Twitter profiles and you can get the latest motoring news and updates straight into your social feeds!

Got a handy repair tip? Make sure to leave us a comment in the section below!

Don’t get spooked about vehicle maintenance this Halloween with Trust My Garage

October 31st is coming and it’s the spookiest day of the year – Halloween! Not only is it time for ghouls and ghosts to make an appearance, it’s also time to prepare your vehicle for the upcoming cold winter months. Want to know how? Find out with the Trust My Garage blog by reading on – and for a little bit of fun, don’t forget to count up our spooky puns throughout this post and leave us a comment with how many you can find!

Beware the witchy weather

The onset of autumn and winter means poorer road conditions for motorists – summer showers have given way to winter whirlwinds! Low winter sun can dazzle unprepared drivers, and heavy rain and fog can create slippery roads and reduced visibility.

In wet conditions allow additional travel time and drive at a speed appropriate to the conditions, be aware that braking distances can double on wet roads and increase tenfold on ice!

Avoid a fright at night

It’s important for drivers to take it steady when driving in the dark, especially if you’re driving in an unfamiliar area.

Broken or faulty lights can result in a £50 fine, three penalty points and even a Roadside Prohibition Notice – which means you must fix the fault before a re-inspection – so be sure to take the time to walk around your vehicle and check all your lights are functional before setting off on any trips.

If you’re new to driving it may be worth practicing your evening driving in a familiar area before heading off on longer trips – getting hours of practice under your belt may help with your confidence and help you get used to driving in poor lighting!

Don’t let your wheels be tyre-rifying

With poorer driving conditions on their way it’s important to ensure your tyres are up to the challenge – so be sure to check your tyre pressures and tread depth regularly. The legal minimum for tread depth is 1.6mm, but tyre grip can deteriorate rapidly if the depth is under 3mm.

You can use the edge of a 20p coin to check how deep your tread is – if the outer band of the coin is visible, then your tyres may be illegal and unsafe and should be checked immediately by a qualified tyre professional. Illegal tyres can earn you three penalty points and a fine of up to £2,500 per tyre!

For the correct tyre pressures for your vehicle consult your Owner’s Manual or look for a tyre information sticker which could be located on one of the door pillars or inside the fuel flap. One of these should contain the information you need for your tyres to be inflated to the correct PSI/BAR. Air and water machines are commonplace at petrol stations across the UK – or you can ask your local Trust My Garage member to check your pressure is correct, if you’re unsure of how to do this yourself.

Keep your bat-tery flying

On  average, car batteries last up to 5 years (source), but there are many reasons that a battery could require replacing  sooner than this.

Heading into colder weather can cause strain on your battery, as can short repetitive journeys – with lots of stopping and starting of the engine which can drain a battery’s power without giving it enough time to recharge fully. Also; the use of a heated rear window, lights and wipers all add to the load placed on a battery. Taking your car out for a longer drive at the weekend can be a key factor in combating battery drain, as can recharging your battery at home or at a local garage. If you are concerned about the condition of your battery your friendly TMG member could always check it out for you!

Take a trip to the fuel pump-kin

Running out of fuel is one of the most common causes of breakdown on the UK’s motorway network, so check you’ve got enough fuel for your trip and take note of any available fuel stations en-route to fill up as necessary. It’s also wise to allow sufficient fuel to be able to accommodate any delays that may occur on route.

If you aren’t sure of places to fill up on y our trips, you can use an internet search engine to locate nearby fuel stations or ask a local in the area where the nearest fuel station is. Some modern sat navs also highlight close by fuel stations but you may need to turn this function on in your model’s settings where possible!

Avoid an MOT horror with Trust My Garage

If your car is due its MOT or a service, make sure to take it in to a garage to keep it roadworthy. If you’re looking for a reputable, local, independent garage you can rely on, head to the Trust My Garage website and use our handy ‘Find a Garage’ map to locate your nearest TMG member, operating to a Chartered Trading Standards Institute (CTSI)-approved code of conduct.

Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.

Trust My Garage truly is the independent scheme for independent garages in the UK. They have each signed up to treat customers and their vehicle with respect, which means they really do exist to ensure that independent garage standards are continuing to improve.

If you’re looking for more information or would like to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

Feeling the drag? Step up your car’s performance with Trust My Garage

If you’re hitting the UK’s roads, it’s important to ensure your vehicle is performing well when you need it to – so check out our top tips on how to optimise your motor with Trust My Garage! It could even help with your safety and running costs; find out more by reading on.

Does your vehicle contain everything but the kitchen sink?

If you like to travel with all your personal possessions in your car, you’re out of luck! Gym bags, books and unnecessary tools might not weigh much individually but the grouped effect adds up quickly, and will affect your car’s fuel efficiency as it means the extra weight will cause you to burn more fuel to achieve your car’s usual level of performance.

It’s a simple matter of cleaning out any unnecessary items from your vehicle, as well as any rubbish that you may have accumulated over time since your last clean. By losing the extra items you can gain some performance – and maybe even go further between fuel station trips!

Air-con giving you a frosty feeling?

Did you know that when you use your car’s air-conditioning it could raise your car’s fuel consumption by as much as 8-10%? (info)

In hot weather it’s understandable to have the air-con running, and at high speeds it’s better for performance than opening a window for a breeze, but if you leave you air-con running most of the time when you’re driving it can impact performance and economy without you even realising!

If you want to utilise your air-con effectively, you should run the system once a fortnight for five minutes to make sure the system remains free of issues – but if you suspect there’s a problem with your air-con or it doesn’t feel cold anymore you can take your vehicle to your local Trust My Garage member for a check or re-gas service!

Racking up the boxes on your motor’s roof?

If you use roof racks and/or boxes on your motoring trips be sure to remove them in-between journeys. By leaving them in place you affect the aerodynamic design of your vehicle, which then increases drag and affects performance, including fuel consumption!

The easiest solution is to remove your roof equipment whenever it is not in use, but if this is impractical there are many types of lightweight options – although the faster you travel, the more this will impact your vehicle’s performance.

Is your motor feeling tyre-d?

Correct tyre pressures are important in order to stay safe on the road. If your tyres are under/over inflated then handling and grip will worsen, potentially causing irregular or unpredictable car wear as well as affecting handling behaviour. Tyres that aren’t fully inflated are also more likely to suffer from a sudden rapid deflation and will suffer premature wear on the outside edges of the tyre, meaning the wheel rim and tyre will be more susceptible to impact damage.

Checking your vehicle’s tyre pressure is easier than you might think! You can check and correct your tyre pressure at most UK petrol stations using a pay-per-use air and water station, or you can purchase your own tyre pressure gauge – the choice is yours.

If you aren’t sure what pressure is correct for your vehicle’s tyres you can refer to your Owner’s Manual. On many vehicles there is also a label on either the door pillar or inside the filler flap that provide tyre pressure information. Details should be provided in either/both BAR and PSI, and you can adjust your pressures to the recommended figure.

The tread of a tyre refers to the rubber on its circumference that makes contact with the road or ground. The legal limit for minimum tread depth in the UK is 1.6mm across the central three-quarters, however it is recommended to keep your tyres at 3mm or above for optimum grip. Drivers who fail to comply with the regulations face a fine of up to £2,500 and three penalty points for each illegal tyre.

Tread depth is important to maintain good grip on wet roads but, as the tread wears down, the tyres will lose the ability to grip well. The ‘20p test’ is a quick way to check the tread depth. Place a 20p coin into the main tread grooves at three points across the tyre and then repeat around its circumference. If the outer band is visible, the tyres may be unsafe or illegal and need to be checked by a professional garage or tyre specialist.

Bad performance? Not with this economy!

The best way to improve the performance and efficiency of any vehicle is to drive with economy in mind.

Looking further ahead when driving and ensuring keen observation can help you spot any potential hazards or traffic fluctuations earlier in your journey – giving you time to anticipate and use brake or accelerate at a gentler pace. This style of driving doesn’t affect your vehicle’s fuel economy in the same way that sharp braking and accelerating does, and it can also help minimise the wear on your tyres too!

Also, dropping your cruising speed by a few miles per hour will make a huge difference to your fuel costs and won’t add too much extra time to your journey. As an example, a journey of 100 miles driven at 70mph will take you 86 minutes, while driving at 60mph would only add 14 minutes to that time and you will use 10% less fuel.

By photo: Qurren (talk)Taken with Canon IXY Digital 70 (Digital IXUS 60) – Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=63359365

Why you can Trust My Garage to take care of your servicing and MOTs

Another great way to ensure your vehicle is performing at its best is by keeping up with your yearly MOT requirements and ensuring it’s serviced regularly.

For a professional garage experience, you can find a local CTSI approved Trust My Garage member by visiting the Trust My Garage website’s ‘Find a Garage’ map! You can even try it out here:

Every garage in Trust My Garage are members of the Independent Garage Association, which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice, so they can help you motor on happily and safely.

Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for you and your vehicle – and you can find out more by visiting us at TrustMyGarage.co.uk or checking out our Facebook and Twitter pages!

Summer motoring – How you can stay safe on the roads with Trust My Garage

With Highways England predicting an additional 700 breakdowns on the UK’s roads in July and August, it’s more important than ever for motorists to be prepared for the Summer! Read on for our top tips on how you can stay safe this season with Trust My Garage.

Keep it cool

With a little bit of luck, in the summer temperatures heat up, giving you plenty of chance to get out and about in your car! On hot days motorists should keep a cool, circulating air current in their vehicles, as this helps keep you comfortable from the heat and alert while driving.

You should also pack bottles of water for any longer trips or days out to help keep heatstroke and dehydration issues at bay, as these can impair your driving abilities.

Many modern cars now have air conditioning, and this will help keep you cool whilst driving, but it’s wise to makes sure your air conditioning is working efficiently. To help with this, many garages offer air con “re-gas” services, where your motor’s refrigerant gas levels can be checked and topped up to ensure it works at its best.

Take a walk around your vehicle

Before setting out on any trip some basic vehicle checks could save you trouble once your journey has started. Particularly for longer travels you should, as a minimum, check:

  • Engine oil – Long travel times can cause friction and damage to your engine, so be sure to keep it properly lubricated.
  • Coolant – Traffic jams can cause your engine to overheat if your coolant levels are low, so keep it topped up to keep on moving!
  • Screen wash – Dirty windscreens can be amplified by bright sunlight, so make sure yours can be clean both inside and out
  • Tyre pressures and treads – Tyres should meet the legal minimum requirement of 1.6mm across the central three-quarters of the tyre in a continuous band around the whole of the tyre with no bulges, bubbles, cuts or tears, or you risk a £2500 fine and three penalty points per tyre – or worse! Tyre pressures should match the BAR/PSI indicated in your vehicle’s Owners’ Manual.
  • Fuel level – Running out of fuel is one of the most common causes of breakdown on the UK’s motorway network, so check you’ve got enough fuel for your trip and take note on any available fuel stations en-route to fill up as necessary.
  • It’s also recommended that you check your lights and wipers just to makes sure they too are in working order and good condition.
  • Don’t forget, this is the UK and we can have a down pour at any time and after a dry spell – the first rainfall can result in a slippery road surface, so be prepared to adjust your speed and driving style to match any changes in driving conditions.

Consider your allergies and medication

The NHS estimates that there are 10 million people with hay fever in England alone, and in summer symptoms can be severe. While driving with your windows open is a nice way to enjoy a summer breeze, it can also lead to streaming eyes and sneezing fits for hay fever sufferers!

Medication is available to combat these symptoms, but you should always check labels prior to driving to make sure any side-effects, such as blurred vision and drowsiness, won’t affect your driving ability. If you are ever unsure of any medication’s side effects, you should always check with your doctor.

Check your routes (and alternatives!)

Heavy traffic can ruin a summer trip, so research your route before you set off! By checking routes before you leave you can help alleviate the stress of being stuck in a traffic jam. If you do get caught out on the road look for diversion signs, or ask a passenger to try a find a suitable alternative route. If you want to avoid peak traffic, avoid travelling on Sunday evening before school terms start and steer clear of rush hour motoring.

Most of us use satnavs to find our way around these days but it’s always a good idea to have a map book in your car too, just in case. You never know, switching off the sat nav and finding a interesting place to take a break from driving might just help you relax a little and enhance your trip.

Remember: rule 149 of the Highway Code states that you MUST NOT use a hand-held mobile phone or similar device when you’re driving. Make sure that you check the travel news before you leave, or use the live traffic function if you own a sat-nav with traffic update features.

Take the time to Trust My Garage

If your car is due its MOT or a service, make sure to take it in to a garage to get it ready for the road. If you’re looking for a reputable, local, independent garage you can head to the Trust My Garage website and use our handy ‘Find a Garage’ map to locate your nearest TMG member, operating to a Chartered Trading Standards Institute (CTSI)-approved code of conduct.

Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.

You can also check out our latest TV advert below:

If you’re looking for more information or would like to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

If you’re looking for more information or would like to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

What is ADAS and how does it affect motorists?

Advanced Driver-Assistance Systems (ADAS) have been the talk of the motor industry of late – but what does ADAS actually do and how does it affect motorists? Trust My Garage has the answers!

What is ADAS?

Advanced driver-assistance systems (ADAS), are electronic systems that aid a vehicle driver while driving – so they’re designed to help minimize human error, often the cause of road accidents, and therefore increase safety on the roads.

They’re one of the fastest-growing areas in automotive electronics – and future iterations are likely to include wireless vehicle-to-vehicle connectivity to help further increase safety measures. However, at the moment this is still far off in the future.

What does it do?

ADAS safety features are designed to mitigate the likelihood of a collision and reduce the effects in the event of an unavoidable collision by offering technologies that alert drivers to potential problems, or to avoid collisions by implementing safety measures and taking over control of the vehicle.

Features of ADAS vary from vehicle to vehicle, but can include:

  • Automated lighting & wipers
  • Adaptive cruise control and collision avoidance
  • Pedestrian Crash Avoidance Mitigation (PCAM)
  • Incorporated sat nav/traffic warnings
  • Alerting of a driver to other cars or dangers
  • Lane departure warning system
  • Automatic lane centring
  • Blind spot display
  • Smartphone connection for navigation
  • Road sign recognition
  • Stability control systems
  • Park distance control
  • High beam assist

Why do motorists want ADAS?

In short, ADAS is beneficial because it helps improve road safety. As previously mentioned, they’re designed to aid drivers and implement safeguarding procedures as errors happen – helping to keep road users safe.

The evidence of ADAS’s effectiveness is clear enough that many functions have become mandatory on new cars sold in various regions around the world. Currently, the EU has announced 19 vehicle safety measures that it would like to see on all new cars.

Euro NCAP (The European New Car Assessment Programme) is the UK and Europe’s car safety assessment program – establishing a 5-star rating system occupant safety in the case of a vehicle collision. Euro NCAP has embraced ADAS, and it continues to adapt its assessment procedures to address the growing number of systems and technologies.

This support of road user protection over the past few years has led to widespread consumer awareness of the benefits of safer cars. It’s also expected that Euro NCAP and its testing and rating system will play a similar role in encouraging ADAS to be adopted across the motor industry.

How could ADAS affect day-to-day driving?

ADAS technology has already begun to enhance driving for many motorists as manufacturers have begun to create and adapt their own systems. There are a number of ways in which it could affect motorists day-today, such as:

  • Reduced the amount of damage to vehicles due to anti-collision features
  • Lower repair costs due to less damage
  • Less severe accidents, reducing the amount of time a vehicle spends off the road
  • Improved road safety
  • Potential insurance discounts for vehicles fitted with ADAS
  • Fewer claims, helping to improve insurance premiums

Do motorists need to take additional care of ADAS-equipped vehicles?

In the future, ADAS checks may be incorporated into a ‘Periodical Technical Inspection’, proposed in the EU as a replacement for the MOT – however, this would still be far in the future, or possibly not happen at all.

The current iteration of ADAS can be maintained with calibration; a service that ensures the sensors and other equipment on a vehicle are working correctly individually and in co-ordination with one another. A typical ADAS calibration processes and thus the time required to undertake will vary from vehicle to vehicle. Calibration is required when the following occurs:

  • Front windscreen is replaced
  • A bumper is repaired or replaced
  • A front-end collision occurs
  • Steering geometry is adjusted
  • Suspension components replaced

A calibration is preformed to correct misalignment, so that your vehicle’s ADAS system is working as intended. If a calibration is missed, an ADAS component may not function as it should and could cause a potential risk to you and others on the road.

How can I see if a garage provides ADAS services?

Garages across the UK now offer ADAS calibration services as part of their menu – but if you’re looking for a garage that goes the extra mile, you can use Trust My Garage’s “Find a Garage” map to locate you’re nearest Trust My Garage-approved member, so why not try it out below?

If you’re unsure whether a garage offers ADAS calibration, each TMG member has their own profile page where you can read about their services on offer – and easily find contact information if you’d rather call or visit the garage yourself! You can even request a price estimate if you know what work you need.

As well as being part of the IGA, the largest and most prominent representative body in the Independent garage sector, every Trust My Garage member operates to a Chartered Trading Standards Institute (CTSI) approved Code of Conduct – meaning you and your motor get the quality service you deserve every time you visit a TMG-approved garage.

For more information about how TMG can help you – no matter what services you need – you can visit TrustMyGarage.co.uk, or check out our Facebook and Twitter pages here!

Trust My Garage – the network of quality independent garages you can trust

What is Trust My Garage?

Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service. All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations.

If you take your vehicle for an MOT, service or repair at your local garage, how can you be sure of the quality of its work? At Trust My Garage, we truly believe that our members are the best independent garages in the UK, each one unique but all skilled professionals who are dedicated to providing top quality work.

 

Why should I choose a Trust My Garage member?

Since 2016 Trust My Garage members have all operated to a strict Code of Conduct, which has been approved by the Chartered Trading Standards Institute (CTSI) – the national body for trading standards professionals. Trust My Garage is currently the only CTSI backed code exclusively for independent garages, so you can rest assured that you are dealing with a firm that is determined to deliver the highest levels of customer satisfaction.

 

Why can I Trust My Garage?

All Trust My Garage members operate to the TMG ‘Code of Practice for Service and Repair’, as well as utilising our Customer Charter:

As every TMG member adheres to our strict criteria, you can rest assured that you can Trust My Garage for great service, every time.

 

Where can I find my nearest Trust My Garage member?

With over 2,900 members across the UK, you’re never far away from a TMG member. We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease!

Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.

Try it out here:

 

What happens if there is an issue with a garage?

If a customer does enter a dispute with a Trust My Garage member, our CTSI Code of Conduct offers a robust complaints procedure. We use an impartial Alternate Dispute Resolution (ADR) provider to ensure a fair outcome in every case.

How can I find out more about Trust My Garage?

If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so you can get the latest motoring news and updates straight into your social feeds! Check out our profiles:

Trust My Garage Facebook Trust My Garage Twitter

As of this week, you’ll also be seeing more of Trust My Garage with the launch of our debut TV advert! We want motorists in the UK to Trust My Garage – so be sure to keep an eye out for the Trust My Garage shield on your screens. You can also view our advert right here, so watch the video below and see why you can Trust My Garage:

If you’re looking for more information or would like to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

Like our new advert? Make sure to leave us a comment in the section below!

Don’t put off your garage visit – here’s how to get in to gear and book your first MOT

A new survey has revealed that a fifth of drivers aged 17 to 25 have admitted to putting off taking their car in for repairs or servicing – so why are young motorists avoiding a visit to the garage?

 

The survey showed that over two-fifths (43 per cent) said their biggest worry was the cost of repairs, but 19 per cent also said they were worried about not understanding what the mechanic was saying and 17 per cent said they felt intimidated. (source)

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Trust My Garage is here to help you make sure you’re getting the best out of your visit to a garage – so read on to learn how you can make sure you’re satisfied with every step of your experience!

 

Getting your MOT booked in

When it’s time for your first MOT it can be an intimidating experience, especially if you don’t know where to start with finding a reputable garage. With Trust My Garage all our members adhere to a Chartered Trading Standards Institute (CTSI) approved Code of Conduct, meaning you know that you’re visiting an independent garage that will uphold the highest levels of service for you and your vehicle.

 

To find your nearest TMG member, you can use our ‘Find a Garage’ map. This handy tool allows you to input your postcode and find your nearest Trust My Garage member, and you can even read honest reviews from other customers of a garage to see what they’re like! If you decide you want to contact a garage, all their details are displayed so you can take whatever information you need.

 

Taking your vehicle for an MOT

Visiting a garage for the first time can seem like a scary prospect – but the staff are there to help you! A regular MOT will give your car an MOT certificate, with all the necessary information about your car listed for you to read, as below: 

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There’s a maximum amount MOT test stations can charge. This depends on the type of vehicle. The maximum fee for a car is £54.85 and £29.65 for a standard motorcycle. Any other work that your vehicle needs on top of the standard MOT will cost extra – but if it’s minor or advisory you can have it repaired shortly after your MOT (if necessary) instead of at the same time.
Your certificate also lists any defects under the new categories, so they’re clear and easy to understand. These are how the new categories can affect you: 

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If you drive your vehicle without a valid MOT, you can be fined up to £1,000 – and that’s a cost that nobody wants!

 

Understanding issues and repairs to your vehicle

If your vehicle has had to undertake any kind of repair work, the garage you use should be able to explain what has happened to the vehicle and how it can be/has been repaired. If you aren’t sure about any information, ask! Technicians understand that most motorists aren’t as clued-up to the inner workings of a vehicle as they may be and should be able to describe – or even show you – where an issue has arisen or has been fixed. It might seem silly to ask but if it helps you know what’s going on with your car, a professional should be happy to provide as much detail as they can.

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Keeping your vehicle healthy

When it comes to motor maintenance, there is some simple advice: Don’t ignore warning lights and other indications that something isn’t right. Waiting until your MOT is due to fix these can result in a costly surprise! The best way to ensure the health of your car and its roadworthiness is to address mechanical problems as they arise. If you need to familiarise yourself with dashboard symbols, you can always take a look at our “Getting to know your vehicle’s dashboard” blog post, or by reading your vehicle’s Owner Manual.

 

For more general issues, you can also read our “How can regular vehicle maintenance save you money?” blog post for some ideas on how to ensure your vehicle is kept running in tip-top condition – and how to make sure you don’t spend a fortune! 

 

More about Trust My Garage

Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service.

 

All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who must comply with a strict code of practice. Every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for your money.

 

Visit www.TRUSTMYGARAGE.co.uk and type in your postcode to find your nearest trusted independent garage.

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Vehicle Emissions: What are they and how are they measured under the new MOT Test?

As of May 20th 2018 the MOT test for vehicles in the UK changed – but what does that mean when it comes to emissions? Never fear, Trust My Garage is here with the answers!

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What are emissions?

The Department for Transport (DfT) states that emissions are pollutants created by petrol, diesel and alternatively-fuelled engines. These pollutants are; carbon monoxide, oxides of nitrogen, un-burnt hydrocarbons and particulate matter. The levels of pollutants present in each vehicle can depend on vehicle technology and the state of maintenance of the vehicle – so older cars have a tendency to produce more emissions.

 

Why do emissions matter?

Like all pollutants, they cause immediate and long-term effects on the environment. Car exhausts emit a wide range of gases and solid matter, which has been cited as a cause of global warming, acid rain, environmental damage and human health damage. Engine noise and fuel spills also cause pollution. Nitrous oxide emissions have also been shown to contribute to the depletion of the Ozone layer around the Earth.

 

How is the new MOT test combatting emissions?

The MOT test now includes updates for the amount of emissions a diesel vehicle can produce – with garages also having to update their Diesel Smoke Meters to ensure they meet requirements for testing. Find out what the .Gov website states about emissions testing here.

 

As well as this, if your car is new enough to have a Diesel Particulate Filter (DPF), evidence that it has been tampered with – or the presence of exhaust smoke of any colour – will now constitute a ‘major’ MOT fault. This will need to be rectified before a pass can be issued.

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What else is being done to help?

Over time, vehicle manufacturers have realised the importance of emissions and pollution for the environment. The ‘Euro 6’ emission standard has provided a benchmark form of legislation, and as of September 2015 all mass-produced cars sold from this date need to meet the set requirements. The aim of Euro 6 is to reduce levels of harmful car and van exhaust emissions, both in petrol and diesel cars.

 

Emissions of air quality pollutants from road vehicles have been reduced by improving the quality of fuels and by setting increasingly stringent emission limits for new vehicles. As an example, it would take 50 new cars to produce the same quantity of air quality pollutant emissions per kilometre as a vehicle made in 1970.

 

How can motorists help?

When you’re driving you may not think about the impact your vehicle could be having on the environment – but if you’re concerned about reducing the effects of pollution, there are some very simple tips to utilise:

Drive Steadily – hard acceleration and braking forces your vehicle to work harder, creating more emissions from your exhaust.

Don’t overload – the additional weight will require you to use extra power. This means that your engine is using more fuel to accommodate the extra kilos.

Have regular services – By keeping your vehicle well maintained you can ensure all its internal parts are working efficiently, putting less stress on your motor and the environment! Don’t forget, you can book a service and find your nearest Trust My Garage member here with our ‘Find a Garage’ map.

Stretch your legs – if you feel comfortable walking or cycling, then do so! Leaving your vehicle at home means it definitely can’t emit any pollutants.

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Keeping up with your maintenance

If you want to keep your vehicle in tip-top shape, you can visit your nearest Trust My Garage member. Whether it’s a check-up, service, MOT or repair, the Chartered Trading Standards Institute (CTSI) approved code of conduct that our members use mean that you and you motor both get the best possible service.

 

For more information you can visit www.TrustMyGarage.co.uk – and be sure to check out the Trust My Garage Facebook and Twitter pages too!

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The MOT Test is changing – but how will it affect your vehicle?

The MOT test is set to change on 20 May 2018, with new defect types, stricter rules for diesel car emissions, and some vehicles over 40 years old becoming exempt.

Trust My Garage has previously covered what areas of your vehicle are looked at during an MOT, but the upcoming changes will affect cars, vans, motorcycles and other light passenger vehicles – so what do you need to know?

The .Gov website specifies that there are 5 main changes that motorists need to know about. Here’s the breakdown of each change:

 

  1. Defects will be categorised differently

Defects found during the MOT will be categorised as either:

  • dangerous
  • major
  • minor

The category the MOT tester gives each item will depend on the type of problem and how serious it is.

MOT testers will still give advice about items you need to monitor. These are known as ‘advisories’.

 

  1. Stricter rules for diesel car emissions

There will be stricter limits for emissions from diesel cars with a diesel particulate filter (DPF).

A DPF captures and stores exhaust soot to reduce emissions from diesel cars. Your vehicle will get a major fault if the MOT tester:

  • can see smoke of any colour coming from the exhaust
  • finds evidence that the DPF has been tampered with

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  1. Some new things will be included in the MOT

They include checking:

  • if tyres are obviously underinflated
  • if the brake fluid has been contaminated
  • for fluid leaks posing an environmental risk
  • brake pad warning lights and if brake pads or discs are missing
  • reversing lights on vehicles first used from 1 September 2009
  • headlight washers on vehicles first used from 1 September 2009 (if they have them)
  • daytime running lights on vehicles first used from 1 March 2018 (most of these vehicles will have their first MOT in 2021 when they’re 3 years old)

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There will be other smaller changes to how some items are checked. Your MOT centre will be able to tell you about these.

 

  1. The MOT certificate will change

The design of the MOT certificate will change. It will list any defects under the new categories, so they’re clear and easy to understand. The service to check the MOT history of a vehicle will be updated to reflect the changes.

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The old MOT certificate (left) and the updated version as of May 20th (right)

 

  1. Some vehicles over 40 years old won’t need an MOT

Cars, vans, motorcycles and other light passenger vehicles won’t need to have an MOT if they’re over 40 years old and have not been substantially changed.

At the moment, only vehicles first built before 1960 are exempt from needing an MOT. When the rules change on 20 May 2018, vehicles won’t need an MOT from the 40th anniversary of when they were registered. You can check the date the vehicle was registered online.

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You won’t have to apply to stop getting an MOT for your vehicle. However, each time you tax your historic vehicle (even if you don’t pay a fee), you’ll have to declare it meets the rules for not needing an MOT.

 

More information

The maximum fees MOT centres can charge won’t change, and you can get a free MOT reminder by text message or email a month before your MOT is due via the .Gov website.

All MOT station have been issued with a special notice and will be aware of the upcoming changes to the MOT test. Most Trust My Garage members conduct MOTs, and will adhere to the new regulations when they come into force on Sunday 20th May. If you have further questions you can visit the .Gov website, call the DVSA MOT Hub on 0300 123 9000 or visit your local Trust My Garage member for face-to-face updates.

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If you’re looking to give your motor some TLC, you can take your vehicle to your nearest Trust My Garage member business. Whether it’s for an MOT, check-up, service or repair, the Chartered Trading Standards Institute (CTSI) approved code of conduct that our members use mean that you and you motor both get the best possible service. For more information you can visit www.TrustMyGarage.co.uk – and be sure to check out the Trust My Garage Facebook and Twitter pages too!

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