Category Archives: Trust My Garage

Trust My Garage – the network of quality independent garages you can trust

What is Trust My Garage?

Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service. All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations.

If you take your vehicle for an MOT, service or repair at your local garage, how can you be sure of the quality of its work? At Trust My Garage, we truly believe that our members are the best independent garages in the UK, each one unique but all skilled professionals who are dedicated to providing top quality work.

 

Why should I choose a Trust My Garage member?

Since 2016 Trust My Garage members have all operated to a strict Code of Conduct, which has been approved by the Chartered Trading Standards Institute (CTSI) – the national body for trading standards professionals. Trust My Garage is currently the only CTSI backed code exclusively for independent garages, so you can rest assured that you are dealing with a firm that is determined to deliver the highest levels of customer satisfaction.

 

Why can I Trust My Garage?

All Trust My Garage members operate to the TMG ‘Code of Practice for Service and Repair’, as well as utilising our Customer Charter:

As every TMG member adheres to our strict criteria, you can rest assured that you can Trust My Garage for great service, every time.

 

Where can I find my nearest Trust My Garage member?

With over 2,900 members across the UK, you’re never far away from a TMG member. We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease!

Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.

Try it out here:

 

What happens if there is an issue with a garage?

If a customer does enter a dispute with a Trust My Garage member, our CTSI Code of Conduct offers a robust complaints procedure. We use an impartial Alternate Dispute Resolution (ADR) provider to ensure a fair outcome in every case.

​ To show how confident we are that you’ll be happy with your next visit to your local TMG member, we’ve launched the Trust My Garage £1,000 Guarantee: a first of its kind financial reassurance scheme backed by the Independent Garage Association (IGA). This means that as well as approval from Chartered Trading Standards Institute (CTSI) for the quality of our members, you have the added benefit of financial backing from the IGA.

For full details, you can read our ‘The Trust My Garage £1,000 Guarantee – How does it help?’ blog post – but you can rest assured that our independent garages will make a great job of any work on your vehicle.

 

How can I find out more about Trust My Garage?

If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so you can get the latest motoring news and updates straight into your social feeds! Check out our profiles:

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As of this week, you’ll also be seeing more of Trust My Garage with the launch of our debut TV advert! We want motorists in the UK to Trust My Garage – so be sure to keep an eye out for the Trust My Garage shield on your screens. You can also view our advert right here, so watch the video below and see why you can Trust My Garage:

If you’re looking for more information or would like to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

Like our new advert? Make sure to leave us a comment in the section below!

Vehicle safety recalls – what are they and how can they affect motorists?

Motoring in the UK requires drivers to meet a variety of rules and regulations – but what happens when a manufacturer discovers an issue with your vehicle? Trust My Garage has all the information you need when it comes to ensuring your vehicle is safe; check it out below!

 

What is a vehicle safety recall?

A vehicle recall happens when a manufacturer identifies an issue with a particular make or model of vehicle – sometimes they affect a small number of vehicles, and sometimes it’s a much wider range depending on the issue.

In the UK alone, it’s not unusual for a single recall to apply to 100,000 cars or more, sometimes from more than one manufacturer. Worldwide, the biggest ever recall was for 14 million vehicles (carried out by Ford in 2009).

The DVSA estimates around 2.39 million UK cars – around one in 13 – currently in use have unresolved safety recalls that have been issued jointly by the government department and manufacturers.

While there are some instances that will cause owners concern – such as the Vauxhall Zafira fires or Toyota and Lexus airbags, for the most part recalls are for smaller fixes to ensure reliability or, in the case of the VW emissions scandal, create compliance with emissions regulations.

 

How can I be made aware of a recall?

After determining what needs recalling, the manufacturer registers the issue with the DVSA, who then authorise the DVLA to provide contact details of all current owners.

From these, manufacturers can then write, email or call vehicle owners to make them aware of an outstanding recall on their vehicle and advise them on how to proceed.

 

What if I want to check for a recall myself?

The DVSA website has a function where motorists can check their car’s MOT history, and they have now added a “Recall Checker” function to their service. All you need is the vehicle registration – test it out at https://www.check-mot.service.gov.uk/.

If there is an outstanding recall on the vehicle you are searching for the information below will be provided and you will be advised to contact your nearest dealership to conduct an assessment:

If there is no recall on your vehicle, the checker will display the below message:

If there isn’t a recall for your vehicle, you don’t have to do anything!

 

If there’s a recall for my vehicle what do I do?

You can book in an appointment with the manufacturer franchised dealer of your choice – just tell them you need an appointment for a recall and provide them with your vehicle’s details at a time convenient for you.

Depending on the severity of the recall, your car could be back to you within five minutes or across the span of several hours, but your chosen garage should be able to advise you on an approximate timescale so you can plan accordingly.

At the most extreme end of the scale, the manufacturer might instruct you not to drive your car until the work has been completed, but this is rare. Porsche took this decision when two of its £100,000 911 GT3 models caught fire. After telling owners not to use their cars, it traced the problem and set about fitting every car it sold with a new engine. This is, however, a highly unlikely possibility for most motorists.

 

How much could a recall cost me?

As recalls are issues identified by a manufacturer any work should be carried out free of charge, no matter how much time has passed since the recall was initially issued.

 

What happens if I don’t fix the issue?

There is currently no legal mandate for owners to have recalls resolved, but the DVSA has been discussing the option of including vehicle recall checks as part of the mandatory annual MOT, with failures for vehicles that are subject to outstanding recalls that haven’t been addressed.

Owners are also responsible for the condition of their vehicle and can be subject to fines and the invalidation of their insurance if found to be driving a vehicle in a dangerous condition.

 

What can I do about general maintenance for my car?

If you want find a reputable, local, independent garage operating to a Chartered Trading Standards Institute (CTSI)-approved Code of Conduct, you can use the Trust My Garage website’s Find a Garage map here.

Our members offer a range of services across the service and repair industry, ensuring you and your vehicle get the best possible service. For more information about Trust My Garage visit the Trust My Garage website – and  be sure to check out the Trust My Garage Facebook and Twitter pages too!

What to do when… a pothole damages your vehicle

Potholes are no joke when it comes to motoring in the UK, but if your vehicle is damaged due to an issue with the road surface what can you do? Trust My Garage has some handy tips for dealing with the ruin of the roads – check them out here!

If in doubt, get out

If you believe your vehicle has been damaged in any way, find a safe place to pull over and inspect the vehicle. You may want to take photos if there are any obvious areas of damage on the vehicle – and only if it is completely safe, take a photo of the pothole in question.

Vehicle problem? Solved!

If you feel there is a problem with your vehicle as a result of a pothole you can take it to your local Trust My Garage member for diagnosis, and if necessary, repair. To find your nearest member you can use our Find a Garage map, which lets you see every TMG-approved member in your area.

All Trust My Garage members operate to a Chartered Trading Standards Institute (CTSI) Code of Conduct, meaning you and your vehicle will get the best possible service from a business dedicated to the highest standards of skill and personal service. If you want to claim against any costs incurred, make sure to keep all invoices and receipts to send off copies when requested.

See it, say it

If there’s a pothole problem you’re concerned about, report it to the relevant authorities. Depending on where the road is changes which organisation you need to inform – here’s what you need to know:

Motorways or major A-roads

  • England: Highways England – although if you hit a pothole in London, inform Transport For London (TFL)
  • Wales: Trunk Road Agents
  • Scotland: Transport Scotland

If the pothole is on a smaller road, it is the responsibility of the local council, so report it to them.

The .Gov website provides information on which organisation to use based on the location of the pothole in England, and you can contact your local council via their website or telephone number to report an issue.

Making a claim

If a pothole has damaged your vehicle you can make a claim to attempt to recoup the costs of any damage incurred. Most councils and highway agencies will send you a form when you report the pothole, so fill in as much detail as possible and return this along with copies of any receipts, invoices and photographs taken.

Some authorities may also ask for a copy of a valid MOT certificate for the vehicle, so be sure to have a copy of this included with your paperwork.

However: making a claim isn’t a guarantee of reimbursement. The Highways Act 1980 allows road authorities to decline claims provided they took reasonable steps to make sure the road is maintained, and potholes dealt with quickly. If your claim is thrown out you may have to utilise your insurance policy, but this could affect your no-claims bonus.

Another option is to try to prove that the body responsible for the road did not do a good enough job of road repairs. One way of doing this is to ask the road authority for details of repairs to the road that damaged your car, or do so through the Freedom of Information Act.

The latter can take 20 working days, but if you can prove that the road has been neglected it is hard for your claim to be turned down.

Keeping up with your maintenance

Whether you’ve suffered pothole damage or not it’s important to keep your vehicle in in tip-top shape. Whether you need a check-up, service, MOT or repair, you can visit your nearest Trust My Garage member and the CTSI-approved Code of Conduct our members operate to means that you’ll get the best possible service.

For more information you can visit www.TrustMyGarage.co.uk – and be sure to check out the Trust My Garage Facebook and Twitter pages too!

Fuel-efficient driving – How can you make your motor’s MPG go the extra mile?

As of December 2018, BBC News’ Fuel Price Calculator revealed the price of fuel per litre across the UK stood at £1.24 and £1.34 for petrol and diesel vehicles respectively (source). With the cost of filling up the tank on the rise, Trust My Garage has some top tips on how to drive economically and make your MPG go further – check them out below!

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Condense your time on the road

Did you know that when you drive a car that has been parked for a few hours the engine is cold and it uses more fuel to power the engine for the first five miles or so? By combining your errands into one daily trip you can save your pennies and your mileage – meaning your miles will last longer between trips to the pump.

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Stick to the speed limit

This one should be a given for responsible driving, but stick to the speed limits! What Car? research shows that a vehicle going at 80mph uses up to 25% more fuel than one going at 70mph.

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Spend a minute on maintenance

One of the best ways to improve your fuel efficiency is to keep your car well maintained and serviced regularly. By ensuring your car is running optimally you can utilise your fuel and go further for your pounds, even if it’s just pumping up your tyres to the correct pressure! If you’re not sure on how best to go about maintaining your car, check out our latest maintenance blog post: “Winter driving – how to stay safe when the cold hits”.

If you think your car could be in need of a service, you need a helping hand when it comes to good maintenance practice, or you think your motor could be in need of a repair, your local Trust My Garage member can help. Not sure if there’s a member near you? Pop your post code into TMG’s ‘Find a Garage’ map and we can tell you who’s nearby!

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Air-con? Air-gone!

Car heaters don’t, in general, use up much fuel as they recycle the heat from the engine. Air conditioning, however, does. It’s definitely the case if you have an older vehicle but it’s much less noticeable with modern cars. Remember that using your air-con regularly is a good thing, as it keeps the seals in good condition. It also dries the air so that it’s as useful to you in winter as it is in summer for keeping your windscreen de-misted. But what about opening windows instead? When it comes to keeping them down it may affect fuel consumption at more than 40mph, but air conditioning marginally increases fuel use at all speeds.

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Keep F1 on the track

“Slip-streaming” behind other vehicles to help save fuel is a technique Formula 1 drivers adopt, but it is highly dangerous and frowned upon by road safety experts. Similarly, switching off the engine whilst moving and coasting to a stop is also deemed to be extremely reckless – so don’t bring racetrack habits to the road.

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Take a weight off

Just like your body, your car needs more fuel to move around more weight, which means you shouldn’t cart items around in your boot unless you absolutely need to. You can also reduce weight by filling up with less fuel, more often. You’d be surprised how much more a full tank of fuel weighs than half a tank!

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Read the road and use gravity

Use gravity to your advantage and build up momentum by pushing on downhill to power through inclines. This may sound confusing, but a good way to do this is to read the road as if you were on a pushbike and accelerate accordingly. While doing this, be sure to look far ahead while driving and keep moving where possible by anticipating obstacles. Easing off the throttle and keeping momentum is better than speeding up, braking and then starting all over again.

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What is Trust My Garage?

Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service. All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.

Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand. If there’s a problem that can’t be sorted out between you and your garage, the IGA takes over and helps to achieve a happy outcome.

For more information about Trust My Garage or to locate your nearest TMG member visit www.trustmygarage.co.uk.

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Winter driving – how to stay safe when the cold hits

The UK is well into winter, so motorists should be keeping safe on our roads – but new research has shown drivers are unprepared for motoring in the chilly season!

 

Halfords, which commissioned a survey of 2,000 motorists, has found nearly half of all drivers surveyed admitted they have not conducted any maintenance checks on their vehicle – so how can you make sure you’re ready to face the cold? The Trust My Garage blog is here to help! Check out our top tips below.

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Antifreeze – keeping the chill at bay

Antifreeze is clever stuff that stops the water in your engine’s cooling system from freezing! It also does several other important jobs, making it a vital car fluid to keep your engine running smoothly.

 

As well as preventing water from freezing up, antifreeze raises the boiling point of engine coolant to prevent overheating. The stuff also protects your engine from corrosion, aids heat transfer, and prevents scale from building up internally.

 

How do you use it? There’s the concentrated form, or the ready mixed with water kind. The latter version is commonly referred to as engine coolant and can normally be used straightaway for top-ups and replacements. The concentrated form needs to be diluted with water, usually at a level of around 50% antifreeze and 50% water. Always check the pack’s instructions for the right ratio to use.

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Tyres – putting rubber to the roads

Tyre pressure and tread can be crucially important during winter, as poor tyres can cause your vehicle to slip across wet and icy roads.

 

To keep your tyres at optimum performance you’ll need to make sure your tyres are correctly inflated and have adequate tread across the circumference of the tyre – you’ll find the BAR/PSI you need in your vehicle’s Owners Manual or inside front door frame, and it’s recommended to keep your tyres at 3mm or above for optimum grip.

 

If you aren’t sure how to check your tread depth, you can employ ‘the 20p test’, which you can find out more about here. If your tyres fall under the 1.6mm legal limit you could face a fine of up to £2,500 and three penalty points for each illegal tyre!

 

If you’re looking for more information about checking your tyres you call also check out our “What to do when… you need to check your vehicle’s tyres” post for all your tyre-based needs.

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Brakes – stop the ride!

Brakes are an essential part of any car and therefore should be serviced regularly. This is especially important during winter months, but how can you tell your brakes are in tip top condition?

 

It’s a case of making sure you check them regularly, as the winter months can be very wet and sometimes puddles can be difficult to avoid. When driving through a puddle, make sure you test your brakes afterwards by driving at a slow speed and gently applying pressure.

 

Listen out for warning signs, as brakes will let you know when there is a problem – whether this is through grinding or squeaking. Sometimes your car will act like it has a mind of its own and pull you to one side while driving, which could indicate a fault with the braking system. Vibrations and temperamental pedals are also a sign you need to take give your car some attention -so look out for the signs and don’t ignore them.

 

Remember, that you can always take your car to your nearest Trust My Garage member to get the brakes checked – it’s better to be safe than sorry!

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Faults – how can you steer clear?

If you notice a fault with your vehicle, such as a cracked windscreen, dim headlight, or poorly charged battery, it’s important to get it sorted before undertaking any winter driving. If you feel there is a fault but aren’t sure how to proceed, you can always take your vehicle to a local garage to have it looked at by a professional – you can even use the TMG Find a Garage map to locate your nearest Trust My Garage member.

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If you’re looking to hit the road this winter, you can take your vehicle to your local Trust My Garage member. Whether it’s for a check-up, service or repair, the Chartered Trading Standards Institute (CTSI) approved code of conduct that our members use mean that you and you motor both get the best possible service – no matter the weather!

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Want your motor to have no tricks, just treats this Hallowe’en? This is how you can – with Trust My Garage!

Something dark is just around the corner – it’s Hallowe’en across the world! For drivers in the UK this Samhain, it’s best to make sure your vehicle is running smoothly before the dark nights and cold mornings creep into view. With these handy ‘tricks’ from Trust My Garage your motor should be running like a ‘treat’ all through the Winter!

 

Prepare for driving at night

While we know how nice it is to drive in the light summer evenings, it isn’t that way all year round! It’s important for drivers to take it steady when driving in the dark – especially if you’re driving in an unfamiliar area.

 

Be sure to take the time to check all the lights on your vehicle before setting off on a trip, as nobody wants to be caught out in the dark. If you need help with checking a light you can’t see, you can ask a friend or family member to help. Broken lights can result in a £50 fine, three penalty points and even a Roadside Prohibition Notice – which means you must fix the fault before a re-inspection.

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If you’re new to driving it may be worth practicing your evening driving in a familiar area before heading off on a trip – getting hours of practice under your belt may help with your confidence and help you get used to driving in poor lighting!

 

Check your tyres

With poorer conditions on their way it’s important to ensure your tyres are up to the challenge – so be sure check your tyre pressures and tread depth regularly. The legal minimum for tread depth is 1.6mm, but tyre grip can deteriorate rapidly if the depth is under 3mm. You can use the edge of a 20p piece to check how deep your tread is – if the outer band of the coin is visible, then your tyres may be illegal and unsafe and should be checked immediately by a qualified tyre professional. Illegal tyres can earn you three penalty points and a fine of up to £2,500 per tyre!

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For checking your tyre pressures, your vehicle’s Owner’s Manual should contain the information you need for your tyre to be inflated to the correct PSI/BAR. Air and water machines are commonplace at petrol stations across the UK – or you can ask your local garage to check your pressure is correct if you’re unsure how to do it yourself.

 

Under-inflated tyres affect handling and grip, potentially causing irregular or unpredictable vehicle behaviour. They are also much more likely to suffer from a dangerous sudden rapid deflation, especially on high-speed motorway journeys.

 

Beware of the weather

The turn of the seasons brings a scary array of weather conditions, all of which can affect how you drive. Low Winter sun can dazzle unprepared drivers, and heavy rain and fog can create slippery roads that affect how you handle your vehicle.

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To combat the sun, keep a spare pair of sunglasses in your vehicle, and if it has a sun visor ensure it blocks the sun from your view while in your driving position.

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In wet conditions allow additional travel time and keep speeds steady – with plenty of time for slow braking as braking distances double when wet and increase ten times on ice!

 

How Trust My Garage can help you

Remember, if you want to take your car for a check-up to get ready for autumn and winter driving, you can use Trust My Garage’s handy Find a Garage map to locate a reputable independent garage that follows the Chartered Trading Standards Institute (CTSI) approved Trust My Garage Code of Practice to get the best possible service for both you and your vehicle.

 

Trust My Garage truly is the independent scheme for independent garages in the UK. They have no hidden agenda or commercial influences, which means they really do exist to ensure that independent garage standards are continuing to improve.

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How can regular vehicle maintenance save you money?

At Trust My Garage, we believe that regular vehicle maintenance is vital when it comes to ensuring you and your motor get a smooth ride – but what other benefits are there to keeping your vehicle in tip-top shape? We’ve put together some handy information; check it out below!

 

Get regular full services

Getting your car serviced each year – and maintaining it between services – is money well spent. Problems are likely to be caught early on when they’re cheaper to fix, and your car will have a better resale value and longer life.

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A well-maintained car is also more efficient, so you’ll save money on fuel as well. If you need to claim on a warranty you’ll normally have to show your car’s got a complete service record. (More)

 

Maintain the correct tyre pressure

Experts say up to 20% of your car’s energy consumption relates to its tyres, making them pretty much the single biggest simple-fix factor. And the most important thing you can do to minimise that consumption is ensure your tyres are inflated correctly.

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You can check your tyre pressure by investing in a tyre-pressure gauge or foot pump (most have gauges built in). Alternatively, visit a petrol station forecourt where you can use their electric air pumps.

Your car will have a tyre-pressure chart displayed somewhere – usually in the door frame, inside the fuel-filler cap or in the handbook. Unscrew the dust cap off your tyre’s air valve, place the air pump nozzle over the valve, ensuring it is seated correctly. Once the tyre is inflated correctly, remove the nozzle and replace the dust cap. (More)

 

Utilise your local independent garage

With higher overheads and staff commission, dealerships are nearly always a more expensive choice for servicing and repairs than independent garages. The average rate for franchised dealers is £99 per hour, while independent garages typically charge £56 – saving you £43! (Source: GarageWire; May 2017.)

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If you want find a reputable, local, independent garage operating to a Chartered Trading Standards Institute (CTSI)-approved Code of Conduct, you can use the Trust My Garage website’s Find a Garage map here.

Our members offer a range of services across the service and repair industry, ensuring you and your vehicle get the best possible service. For more information about Trust My Garage, you can also read our ‘What Trust My Garage code status means to you’ blog post, or visit the Trust My Garage website.

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Vehicle Emissions: What are they and how are they measured under the new MOT Test?

As of May 20th 2018 the MOT test for vehicles in the UK changed – but what does that mean when it comes to emissions? Never fear, Trust My Garage is here with the answers!

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What are emissions?

The Department for Transport (DfT) states that emissions are pollutants created by petrol, diesel and alternatively-fuelled engines. These pollutants are; carbon monoxide, oxides of nitrogen, un-burnt hydrocarbons and particulate matter. The levels of pollutants present in each vehicle can depend on vehicle technology and the state of maintenance of the vehicle – so older cars have a tendency to produce more emissions.

 

Why do emissions matter?

Like all pollutants, they cause immediate and long-term effects on the environment. Car exhausts emit a wide range of gases and solid matter, which has been cited as a cause of global warming, acid rain, environmental damage and human health damage. Engine noise and fuel spills also cause pollution. Nitrous oxide emissions have also been shown to contribute to the depletion of the Ozone layer around the Earth.

 

How is the new MOT test combatting emissions?

The MOT test now includes updates for the amount of emissions a diesel vehicle can produce – with garages also having to update their Diesel Smoke Meters to ensure they meet requirements for testing. Find out what the .Gov website states about emissions testing here.

 

As well as this, if your car is new enough to have a Diesel Particulate Filter (DPF), evidence that it has been tampered with – or the presence of exhaust smoke of any colour – will now constitute a ‘major’ MOT fault. This will need to be rectified before a pass can be issued.

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What else is being done to help?

Over time, vehicle manufacturers have realised the importance of emissions and pollution for the environment. The ‘Euro 6’ emission standard has provided a benchmark form of legislation, and as of September 2015 all mass-produced cars sold from this date need to meet the set requirements. The aim of Euro 6 is to reduce levels of harmful car and van exhaust emissions, both in petrol and diesel cars.

 

Emissions of air quality pollutants from road vehicles have been reduced by improving the quality of fuels and by setting increasingly stringent emission limits for new vehicles. As an example, it would take 50 new cars to produce the same quantity of air quality pollutant emissions per kilometre as a vehicle made in 1970.

 

How can motorists help?

When you’re driving you may not think about the impact your vehicle could be having on the environment – but if you’re concerned about reducing the effects of pollution, there are some very simple tips to utilise:

Drive Steadily – hard acceleration and braking forces your vehicle to work harder, creating more emissions from your exhaust.

Don’t overload – the additional weight will require you to use extra power. This means that your engine is using more fuel to accommodate the extra kilos.

Have regular services – By keeping your vehicle well maintained you can ensure all its internal parts are working efficiently, putting less stress on your motor and the environment! Don’t forget, you can book a service and find your nearest Trust My Garage member here with our ‘Find a Garage’ map.

Stretch your legs – if you feel comfortable walking or cycling, then do so! Leaving your vehicle at home means it definitely can’t emit any pollutants.

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Keeping up with your maintenance

If you want to keep your vehicle in tip-top shape, you can visit your nearest Trust My Garage member. Whether it’s a check-up, service, MOT or repair, the Chartered Trading Standards Institute (CTSI) approved code of conduct that our members use mean that you and you motor both get the best possible service.

 

For more information you can visit www.TrustMyGarage.co.uk – and be sure to check out the Trust My Garage Facebook and Twitter pages too!

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The MOT Test is changing – but how will it affect your vehicle?

The MOT test is set to change on 20 May 2018, with new defect types, stricter rules for diesel car emissions, and some vehicles over 40 years old becoming exempt.

Trust My Garage has previously covered what areas of your vehicle are looked at during an MOT, but the upcoming changes will affect cars, vans, motorcycles and other light passenger vehicles – so what do you need to know?

The .Gov website specifies that there are 5 main changes that motorists need to know about. Here’s the breakdown of each change:

 

  1. Defects will be categorised differently

Defects found during the MOT will be categorised as either:

  • dangerous
  • major
  • minor

The category the MOT tester gives each item will depend on the type of problem and how serious it is.

MOT testers will still give advice about items you need to monitor. These are known as ‘advisories’.

 

  1. Stricter rules for diesel car emissions

There will be stricter limits for emissions from diesel cars with a diesel particulate filter (DPF).

A DPF captures and stores exhaust soot to reduce emissions from diesel cars. Your vehicle will get a major fault if the MOT tester:

  • can see smoke of any colour coming from the exhaust
  • finds evidence that the DPF has been tampered with

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  1. Some new things will be included in the MOT

They include checking:

  • if tyres are obviously underinflated
  • if the brake fluid has been contaminated
  • for fluid leaks posing an environmental risk
  • brake pad warning lights and if brake pads or discs are missing
  • reversing lights on vehicles first used from 1 September 2009
  • headlight washers on vehicles first used from 1 September 2009 (if they have them)
  • daytime running lights on vehicles first used from 1 March 2018 (most of these vehicles will have their first MOT in 2021 when they’re 3 years old)

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There will be other smaller changes to how some items are checked. Your MOT centre will be able to tell you about these.

 

  1. The MOT certificate will change

The design of the MOT certificate will change. It will list any defects under the new categories, so they’re clear and easy to understand. The service to check the MOT history of a vehicle will be updated to reflect the changes.

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The old MOT certificate (left) and the updated version as of May 20th (right)

 

  1. Some vehicles over 40 years old won’t need an MOT

Cars, vans, motorcycles and other light passenger vehicles won’t need to have an MOT if they’re over 40 years old and have not been substantially changed.

At the moment, only vehicles first built before 1960 are exempt from needing an MOT. When the rules change on 20 May 2018, vehicles won’t need an MOT from the 40th anniversary of when they were registered. You can check the date the vehicle was registered online.

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You won’t have to apply to stop getting an MOT for your vehicle. However, each time you tax your historic vehicle (even if you don’t pay a fee), you’ll have to declare it meets the rules for not needing an MOT.

 

More information

The maximum fees MOT centres can charge won’t change, and you can get a free MOT reminder by text message or email a month before your MOT is due via the .Gov website.

All MOT station have been issued with a special notice and will be aware of the upcoming changes to the MOT test. Most Trust My Garage members conduct MOTs, and will adhere to the new regulations when they come into force on Sunday 20th May. If you have further questions you can visit the .Gov website, call the DVSA MOT Hub on 0300 123 9000 or visit your local Trust My Garage member for face-to-face updates.

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If you’re looking to give your motor some TLC, you can take your vehicle to your nearest Trust My Garage member business. Whether it’s for an MOT, check-up, service or repair, the Chartered Trading Standards Institute (CTSI) approved code of conduct that our members use mean that you and you motor both get the best possible service. For more information you can visit www.TrustMyGarage.co.uk – and be sure to check out the Trust My Garage Facebook and Twitter pages too!

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What to do when… Your motor needs an MOT

The MOT is a mandatory annual requirement for vehicles in the UK – but how do you go about organising yours, and how does it benefit your vehicle?

 

If you’re feeling a little bit lost when it comes to the process, Trust My Garage has put together some top tips and advice on how to ensure you’re meeting the legal requirements and giving your motor some TLC at the same time.

 

While this information is currently up to date, the MOT test will change on 20th May 2018. Some new things will be included, defects will be categorised differently, there will be stricter rules for car emissions and diesel vehicles, and some vehicles over 40 years old won’t need an MOT. Look out for our blog post detailing the changes coming soon.

 

How do I know when my MOT is due?

Your car must undertake its first MOT three years after its first registration, and then every year after that. If you need to know when your MOT is due, you can sign up to the new .GOV MOT reminder service. This will provide you with a reminder one month before your MOT is due. You’ll get another reminder if you still haven’t had your vehicle tested 2 weeks before your MOT is due.

 

Ok, I know when my MOT needs to be completed – now what?

You can take your vehicle to any registered MOT testing station that provides tests on your class of vehicle. If you have a car, this will be Classes 4 & 7 and for motorcycles it’s Classes 1 & 2. MOT stations should have a sign outside that looks like this:

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This sign shows that the station has been approved by the DVSA as fit to carry out MOT tests, and you will be able to take your vehicle there to have the test completed.

 

How do I find an MOT Testing Station near me?

With over 22,000 MOT Stations operating in Great Britain, there’s plenty of choice to be had! If you’re looking for a trusted independent garage near to you, most Trust My Garage members are approved MOT stations. You can use TMG’s handy Find a Garage map to locate a garage that adheres to a Chartered Trading Standards (CTSI)-approved code of conduct. The Trust My Garage shield acts as a badge of quality for the independent garage sector, and demonstrates the commitment our garages follow to provide the highest levels of workmanship and customer service.

 

So, I’ve had my vehicle MOT’ed, but how does it help?

The MOT covers many aspects of vehicle safety and roadworthiness, as well as conducting compulsory exhaust emissions tests. At the end of the test, you will receive a certificate proving your vehicle has passed or details on why your vehicle has failed, as well as an advisory information provided by the qualified MOT Tester. Have a look at the photo below to see the areas covered in the test for cars:

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For a more in-depth breakdown of all the parts of your car looked at during the MOT, you can have a look at the full government list here.

 

Right. I’ve had a service though, is that the same thing?

Simply put, no. The MOT does not cover the condition of the engine, clutch or gearbox, which are the parts of your car that will be looked at during a service. A yearly service is also NOT mandatory, but is strongly recommended to help keep your vehicle in roadworthy condition. Many motorists opt to have their MOT and service conducted at the same time, as it means any issues can be detected and rectified in one appointment.

 

But my car looks fine, so why would it even need an MOT?

While it’s true that your car may look fine at a glance, when was the last time you checked the tread on your tyres? Do you know the proper depth it needs to be at to be road safe? Do you think your brakes are as responsive as when you first got your car? Are the electrics still safe and functioning properly? The MOT is designed to ensure your vehicle is as safe as possible when you drive it, and lets you know if there are any problems before they become a real danger to you and other road users.

 

Thanks! Remind me, where can I get my vehicle MOT’ed again?

No problem – you can take your vehicle to your nearest Trust My Garage member business. Whether it’s for an MOT, check-up, service or repair, the Chartered Trading Standards Institute (CTSI) approved code of conduct that our members use mean that you and you motor both get the best possible service. For more information you can visit www.TrustMyGarage.co.uk – and be sure to check out the Trust My Garage Facebook and Twitter pages too!

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