Category Archives: Car tips

It’s time to go back to school – and back to basics with driver safety!

Across the UK this week, thousands of children are heading back to school – but when it comes to the school run, how can you ensure you’re being a safe motorist? Trust My Garage has put together some top tips for keeping yourself and others secure in the car and around other road users! Read on for more.

 

  1. Be extra observant

As a driver, if you’re near a school you’ll need to keep a watchful eye for children walking and cycling, as they might be distracted and excited.

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  1. Choose a safe place to drop your child off

It can be tough to park near to the school, but you can aim for somewhere you won’t cause congestion and danger to those walking or cycling to school. If there are zig-zag markings on the ground outside the school, motorists are banned from parking, waiting or stopping there during school hours.

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  1. Reduce your speed

This can be a hugely important to safety where you see lots of children – especially near to schools. If you are driving at 30mph and a child runs out your stopping distance will be at least 23 metres, so keep your speeds low and your eyes peeled for hazards! Some school areas also operate a variable 20mph limit during drop-off and collection times, which is highlighted with a flashing amber light and sign indicating the lower speed limit is being enforced.

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  1. Plan for additional traffic on the roads

The school year comes with a substantial increase in morning and evening traffic, so drivers should allow an extra 10 or 15 minutes for their morning commute – it’s better to be early than to rush and speed when travelling to and from work.

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  1. Look out for the lollipop!

When you see a Lollipop helper start to cross the road (usually with a brightly coloured vest and sign) come to a complete stop to allow children to cross safely. Proceed with caution once the helper has returned to the path and has lowered their sign.

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  1. Dont use your mobile phone whilst driving

Making or receiving a call, even using a ‘hands free’ phone, can distract your attention from driving and could lead to an accident – and using a device while driving is illegal and will result in a 6-point penalty and £200 fine. If you need to make a call, pull over in a safe space, turn off your engine and remove the key from the ignition. In 2017, 14% of drivers still said it was acceptable to take a call while driving (source) but it can lead to serious injury to drivers and pedestrians.

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  1. Be aware of buses

Buses near schools are frequent and often filled with children of all ages going to and from school. If you’re driving anywhere near a bus be on the lookout for children stepping out unexpectedly, as well as the vehicle itself moving into and out of the road at bus stops.

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If you’re looking to get your vehicle checked out ready for your school run and commute you can visit your nearest Trust My Garage member! All TMG garages operate to a Chartered Trading Standards Institute (CTSI) approved Code of Conduct, meaning you and your motor are set to get the best possible service.

 

For more information and to find your nearest garage, visit www.TrustMyGarage.co.uk or check out the TMG Facebook and Twitter pages.

 

Got any other ideas on staying safe in the car? Be sure to leave your suggestions in the comments!

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How can regular vehicle maintenance save you money?

At Trust My Garage, we believe that regular vehicle maintenance is vital when it comes to ensuring you and your motor get a smooth ride – but what other benefits are there to keeping your vehicle in tip-top shape? We’ve put together some handy information; check it out below!

 

Get regular full services

Getting your car serviced each year – and maintaining it between services – is money well spent. Problems are likely to be caught early on when they’re cheaper to fix, and your car will have a better resale value and longer life.

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A well-maintained car is also more efficient, so you’ll save money on fuel as well. If you need to claim on a warranty you’ll normally have to show your car’s got a complete service record. (More)

 

Maintain the correct tyre pressure

Experts say up to 20% of your car’s energy consumption relates to its tyres, making them pretty much the single biggest simple-fix factor. And the most important thing you can do to minimise that consumption is ensure your tyres are inflated correctly.

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You can check your tyre pressure by investing in a tyre-pressure gauge or foot pump (most have gauges built in). Alternatively, visit a petrol station forecourt where you can use their electric air pumps.

Your car will have a tyre-pressure chart displayed somewhere – usually in the door frame, inside the fuel-filler cap or in the handbook. Unscrew the dust cap off your tyre’s air valve, place the air pump nozzle over the valve, ensuring it is seated correctly. Once the tyre is inflated correctly, remove the nozzle and replace the dust cap. (More)

 

Utilise your local independent garage

With higher overheads and staff commission, dealerships are nearly always a more expensive choice for servicing and repairs than independent garages. The average rate for franchised dealers is £99 per hour, while independent garages typically charge £56 – saving you £43! (Source: GarageWire; May 2017.)

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If you want find a reputable, local, independent garage operating to a Chartered Trading Standards Institute (CTSI)-approved Code of Conduct, you can use the Trust My Garage website’s Find a Garage map here.

Our members offer a range of services across the service and repair industry, ensuring you and your vehicle get the best possible service. For more information about Trust My Garage, you can also read our ‘What Trust My Garage code status means to you’ blog post, or visit the Trust My Garage website.

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Vehicle Emissions: What are they and how are they measured under the new MOT Test?

As of May 20th 2018 the MOT test for vehicles in the UK changed – but what does that mean when it comes to emissions? Never fear, Trust My Garage is here with the answers!

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What are emissions?

The Department for Transport (DfT) states that emissions are pollutants created by petrol, diesel and alternatively-fuelled engines. These pollutants are; carbon monoxide, oxides of nitrogen, un-burnt hydrocarbons and particulate matter. The levels of pollutants present in each vehicle can depend on vehicle technology and the state of maintenance of the vehicle – so older cars have a tendency to produce more emissions.

 

Why do emissions matter?

Like all pollutants, they cause immediate and long-term effects on the environment. Car exhausts emit a wide range of gases and solid matter, which has been cited as a cause of global warming, acid rain, environmental damage and human health damage. Engine noise and fuel spills also cause pollution. Nitrous oxide emissions have also been shown to contribute to the depletion of the Ozone layer around the Earth.

 

How is the new MOT test combatting emissions?

The MOT test now includes updates for the amount of emissions a diesel vehicle can produce – with garages also having to update their Diesel Smoke Meters to ensure they meet requirements for testing. Find out what the .Gov website states about emissions testing here.

 

As well as this, if your car is new enough to have a Diesel Particulate Filter (DPF), evidence that it has been tampered with – or the presence of exhaust smoke of any colour – will now constitute a ‘major’ MOT fault. This will need to be rectified before a pass can be issued.

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What else is being done to help?

Over time, vehicle manufacturers have realised the importance of emissions and pollution for the environment. The ‘Euro 6’ emission standard has provided a benchmark form of legislation, and as of September 2015 all mass-produced cars sold from this date need to meet the set requirements. The aim of Euro 6 is to reduce levels of harmful car and van exhaust emissions, both in petrol and diesel cars.

 

Emissions of air quality pollutants from road vehicles have been reduced by improving the quality of fuels and by setting increasingly stringent emission limits for new vehicles. As an example, it would take 50 new cars to produce the same quantity of air quality pollutant emissions per kilometre as a vehicle made in 1970.

 

How can motorists help?

When you’re driving you may not think about the impact your vehicle could be having on the environment – but if you’re concerned about reducing the effects of pollution, there are some very simple tips to utilise:

Drive Steadily – hard acceleration and braking forces your vehicle to work harder, creating more emissions from your exhaust.

Don’t overload – the additional weight will require you to use extra power. This means that your engine is using more fuel to accommodate the extra kilos.

Have regular services – By keeping your vehicle well maintained you can ensure all its internal parts are working efficiently, putting less stress on your motor and the environment! Don’t forget, you can book a service and find your nearest Trust My Garage member here with our ‘Find a Garage’ map.

Stretch your legs – if you feel comfortable walking or cycling, then do so! Leaving your vehicle at home means it definitely can’t emit any pollutants.

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Keeping up with your maintenance

If you want to keep your vehicle in tip-top shape, you can visit your nearest Trust My Garage member. Whether it’s a check-up, service, MOT or repair, the Chartered Trading Standards Institute (CTSI) approved code of conduct that our members use mean that you and you motor both get the best possible service.

 

For more information you can visit www.TrustMyGarage.co.uk – and be sure to check out the Trust My Garage Facebook and Twitter pages too!

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Little-known ways to get penalty points on your driving licence

At Trust My Garage, we’re committed to keeping motorists across the nation safe – and that means not breaking driving laws! We’ve put together a list of little-known ways that you could get penalty points on your driving licence, and how to avoid them. Take a look at our list below.

 

  1. Distracted driving. Eating, drinking, applying make-up, or changing CDs while driving can rack up between three to nine penalty points – as well as the potential for a £100 fine! These acts are not illegal, but they can severely distract a motorist – and distracted driving is against the law.

How to avoid it: Stay focused on the roads, and if you need to take your hands off the wheel, find a place to pull over safely and adjust yourself and your vehicle accordingly before setting off again.

Think twice before eating, drinking while driving

 

  1. Parking poorly. Parking can strike fear into the hearts of many drivers – nobody wants to get it wrong in front of a queue of impatient drivers! However; if you have parked in a way that obstructs the road, pavement or any other inappropriate location, you could be charged with leaving a vehicle in a dangerous position.

How to avoid it: Look around before parking and consider whether the area you wish to park in is safe – if it isn’t, move on! It will be safer and cheaper than a fine.

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  1. Not keeping your licence up-to-date. Every 10 years you must renew the photograph on your photo card driving licence – you will usually receive a reminder from the DVLA. If you don’t update your information when instructed, your licence will be revoked.

How to avoid it: Pay attention to when your driving licence is due to be renewed and be sure to keep any address information up-to-date with the DVLA.

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  1. S-no-w joke in Winter. Failing too clear snow from your vehicle’s roof can land you with a £60 fine and three penalty points. Snow and ice can obscure a driver’s view – and even fall off and obstruct the view of other drivers.

How to avoid it: Before setting off, be sure your vehicle is clear of snow and ice, and that it cannot obstruct any other drivers.

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  1. Splashing a pedestrian. Section 3 of the Road Traffic Act 1988 specifies it is an offence to ‘drive without reasonable consideration for other persons using the road’. This includes driving through a puddle on the road that could cause a pedestrian to be splashed. With 63 such incidents reported from 2009-2014, soaking a passer-by is not the way to go to keep a clean licence!

How to avoid it: Try to avoid any puddles in the road, but if impossible slow down to avoid any heavy splash onto the pavement – it’ll be better for your car too!

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  1. Paws on the loose. Motorists must restrain their pets appropriately when driving. Having an unsecured animal in the car could be hazardous to your safety and your wallet! If police decide you’ve been driving without proper control due to a pet you can be hit with a fine from £200 – £2,500, and receive up to nine penalty points.

How to avoid it: Ensure any pets that you travel with have appropriate restraints and cannot distract you while driving – it may be better to keep animals in the rear of your vehicle to help avoid issues.

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  1. Keep your speed low. Unless signposted, most streetlamp-lit roads operate a 30mph policy. Breaking this speed limit can lead to a £100 fine and three penalty points, minimum.

How to avoid it: Be speed aware! Drive carefully and stay under the speed limit. If you’re not sure what it is and the road is streetlamp lit, assume it is 30mph to be safe.

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  1. Keep your eyes peeled. Is your eyesight up to scratch? As a driver, it’s vital you keep up to date with sight checks. If poor eyesight leads to careless driving you could face a fine of up to £1,000 and three penalty points on your licence.

How to avoid it: Schedule regular appointments with an optician, and if you feel any eyestrain beginning to occur – whether driving or not – book an appointment sooner to catch any potential issues early on.

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About Trust My Garage

Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service.

 

All the garages in Trust My Garage are members of the Independent Garage Association which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.

 

Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand. If there’s a problem that can’t be sorted out between you and your garage, the IGA takes over and helps to achieve a happy outcome.

 

For more information about Trust My Garage or to locate your nearest TMG member visit www.trustmygarage.co.uk.

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Give your car a Spring in its step with Trust My Garage

The end of winter is finally in sight! At Trust My Garage, we’re preparing our vehicles for the Spring season with some top maintenance and driving tips designed to see you through to the long days of Summer.

 

Whether you’re looking for driving, maintenance or plain cleaning tips, we’ve put together some advice to help you make the most of your motor. Take a look at our handy info list below – and be sure to let us know in the comments if you give any of our methods a try!

 

Give your car some love

 

With warmer weather on the way, people like to travel to more! It’s important that the inside of your car is a safe and clean environment for you and any passengers you may have.

Next time you get a chance to wash your car, you could also make sure your footwells are clear of any rubbish or obstructions, give your dashboard and centre console a dust and – if you have the opportunity – try to give your car a hoover out to clean out any debris that gathered over the winter months.

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Beware of low Sun

 

Much like Autumn, the sun is still low in the sky during Spring. Having the sun shining at you while driving can not only damage your eyesight, but could lead to an accident due to poor vision. Be sure to drive with your sun visor down and/or wear quality sunglasses to improve your vision of the roads when necessary.

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Check your medication

 

The onset on Spring can also lead to an onset of allergies for some motorists. If you take any medication and drive, please be sure to check with your pharmacist or doctor for any potentially detrimental side effects such as drowsiness. If you feel that any medication will impact your driving negatively, do not drive until you feel comfortable behind the wheel.

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Watch out for other road users

 

Good weather can lead to a plethora of additional road users – so be sure to be a courteous driver! Cyclists, horse and riders and walkers can all become additional road hazards, so be sure to take care when driving, especially if you’re in an unfamiliar area.

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Keep an eye on the road conditions

 

After winter, the UK’s roads can suffer from an influx of additional potholes, created by the wet and cold conditions of the chilly season. Large potholes can do serious damage to a vehicle, so where safe and possible avoid them, or drive cautiously to try and counteract any adverse effects on your motor.

Spring showers are still a definite possibility, so take care on wet roads and leave additional distance and braking time between you and any vehicles ahead. Be careful of any puddles on the road too, as water in your engine makes for neither a happy car or driver!

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Get your car ready for the road

 

If your car is due for an MOT or service, make sure to take it in to a garage to get it ready for the road. If you’re looking for a reputable, local, independent garage you can head to the Trust My Garage website and use our handy ‘Find a Garage’ map to locate your nearest TMG member, operating to a Chartered Trading Standards Institute (CTSI)-approved code of conduct.

 

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If you have any tips of your own for getting ready for Spring, be sure to let us know in the comments below!

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New Year, New Motoring Resolutions

2018 is upon us! The start of the new year means many people across the UK are kickstarting their January with a range of New Year’s resolutions – and motorists are no exception. This year, drivers are looking to reboot their motoring habits in a bid to revamp both their vehicles and their attitudes to driving.

 

A new survey has shown the variety of ways in which motorists want to put more effort into vehicle maintenance and their driving styles – but which of these resolutions will be yours?

 

Checking tyre pressures and oil levels regularly

In the poll, 24 per cent of drivers said they wanted to improve how frequently they check their tyre pressures and oil levels. Both of these areas are hugely important in your vehicle; as maintaining correct tyre pressure ensures good fuel efficiency, better road safety in poor weather conditions and more even wear across the tyre, reducing the likelihood of bald spots on the tyre. Correct tyre pressures should be listed in your vehicle’s owner’s manual and on the pillar when the driver’s door is open. To inflate your tyres to the correct pressure, many garages and petrol stations offer a tyre pressure inflator on site.

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Having the correct levels of oil in your engine is also of vital importance for your vehicle. Any engine needs lubrication, and making sure your engine is well oiled will fight against two major engine damagers: friction and heat. Measuring your oil level on the dipstick when your vehicle is cool and on level ground will give you an accurate reading of the amount and an indication of the quality of the oil in your motor.

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Learning to park properly

17 per cent of drivers also wanted to learn how to park properly. While many drivers are comfortable driving in to a parking space, some motorists – especially new and/or younger drivers – can feel daunted at the prospect of parallel parking. While practice is the best method for improvement, these tips from the DVSA (Driver and Vehicle Standards Agency) can offer some help for understanding how to parallel park safely and effectively.

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Conquering motorways

The survey found that 16 per cent of drivers were nervous or unhappy about using the motorway in their vehicle. As part of the expansive road network spanning the UK, motorways provide a fast route to almost any destination up and down the country – but the speed and heavy flow of traffic can be an intimidating prospect for a motorist. The Highway Code provides explicit rules of conduct for using the motorway network, but drivers can also use a ‘Pass Plus’ training course with a registered instructor as a practical application to help get them motoring.

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Improving reversing ability

15 per cent of respondents also said they would like to improve their ability to reverse their vehicle. While reversing may seem like a common manoeuvre, some drivers can find it difficult. The Highway Code offers some helpful advice for reversing, along with its other general road use guidelines. Rule 202 states:

 

“Look carefully before you start reversing. You should

  • use all your mirrors
  • check the ‘blind spot’ behind you (the part of the road you cannot see easily in the mirrors)
  • check there are no pedestrians (particularly children), cyclists, other road users or obstructions in the road behind you.

Reverse slowly while

  • checking all around
  • looking mainly through the rear window
  • being aware that the front of your vehicle will swing out as you turn.

Get someone to guide you if you cannot see clearly.”

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Not getting road rage

14 per cent of drivers in the poll admitted to succumbing to road rage when motoring, with a resolution not to give in to the red mist in 2018. While being a confident driver is a definite positive, motorists should not be over confident, as it can be a killer on the roads. The best method for combatting road rage is simply to let any issues go and not let them affect your journey, however we know how difficult that can be! Rule 147 of The Highway Code states:

“Do not allow yourself to become agitated or involved if someone is behaving badly on the road. This will only make the situation worse. Pull over, calm down and, when you feel relaxed, continue your journey.”

So, sit back, relax, and carry on driving in a calm manner for your own safety and that of other road users.

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Switching off phones at the wheel

A shocking 13 per cent of drivers admitted to their resolution being to switch off their mobile phone when behind the wheel. The law states that:

“You can only use a handheld phone if you are safely parked or need to call 999 or 112 in an emergency and it’s unsafe or impractical to stop.”

If you’re caught using a mobile in any other motoring circumstance you’ll receive 6 penalty points on your driving licence and a £200 fine.

 

The simplest solution is to turn off your phone or have it in a locked compartment of your car, and if you feel you need to check your phone pull over at a safe point and switch off your car’s engine. If you need to contact someone and you know they are driving, wait until you know they have arrived at their destination to avoid being a distraction to them.

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Keeping your vehicle in top condition

Maintaining your vehicle should be at the top of your New Year’s Resolutions list, so that you can keep motoring happy throughout 2018. With Trust My Garage, you know you can rely on using a nationally recognised brand, with a truly professional service for both you and your vehicle. All the garages in Trust My Garage are members of the Independent Garage Association which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.

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For more information about Trust My Garage you can visit www.trustmygarage.co.uk and to find your nearest Trust My Garage member you can use our handy Find a Garage map.

Got any New Year’s resolutions of your own? Let us know in the comments!

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What to do when… Driving in Winter

Winter is here! With a chill in the air and crunch of frost underfoot, there can be no doubting the harshest season of the year is upon us. When it comes to driving, Winter weather can lead to accidents and issues on the road, so here at Trust My Garage we’ve put together some advice for helping you to stay safe during the cold season.

 

Plan your travel

Before setting off, be sure to check ahead that your route is clear of accidents and other issues that can cause delays, and that the roads haven’t been shut due to poor conditions.

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Check your tyres

If you have the opportunity and need, winter tyres could be a viable option for your vehicle. If you use your normal tyres, ensure they are inflated to the recommended pressure and have a minimum tread depth of 3mm across the width and circumference of the tyre in order to cope with the slippery and wet conditions.

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Check for faults

If you notice a fault with your vehicle, such as a cracked windscreen, dim headlight, or poorly charged battery, it’s important to get it sorted before undertaking any winter driving. If you feel there is a fault but aren’t sure how to proceed, you can always take your vehicle to a local garage to have it looked at by a professional – you can even use the TMG Find a Garage map to locate your nearest Trust My Garage member.

 

Check the dashboard

If your car is displaying a warning light on the dashboard it’s important to get it checked – the systems are there to keep you safe! If your vehicle isn’t performing at its best it could lead to breakdowns or accidents, so be sure to keep it in the best possible condition. If you aren’t sure what the lights on your dashboard mean you can take a look at our Getting to know your vehicle’s dashboard blog post to give you a breakdown of what you need to know.

 

Dress appropriately

Even though most of us have the luxury of heating in our vehicles, if we break down or have an accident we can often be at the mercy of the Winter chill. By dressing warmly and layering up you can keep warm – and you could even save money on your fuel consumption!

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Keep supplies in your car

In the case of a real emergency it’s important to keep supplies in your vehicle. Items such as a torch, blanket, biscuits, water, a hot drink, a hat, scarf and gloves, and a mobile phone charger or battery pack are always helpful to keep you safe and warm. You should also keep something to put under your tyres if you get stuck, and a shovel to clear any snow.

 

Control your speed

The Institute of Advanced Motorists (IAM) recommends:

“When driving in snow, get your speed right – not too fast so that you risk losing control, but not so slow that you risk losing momentum when you need it – and brake, steer and accelerate as smoothly as possible. Start gently in second gear, avoiding high revs. Stay in a higher gear for better control. Only use the brake if you cannot steer out of trouble.”

 

Your stopping distances also increase tenfold on ice, so be sure to leave ample room between any surrounding vehicles to stay safe on the road.

 

Read road signs

While you may use familiar roads while driving, any changes to the surface or temporary problems should be highlighted by road signs – so keep an eye out for any updates. Signs will also post any road closures or other issues, so be sure to look around for any information possible.

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If you’re driving on unfamiliar roads then it’s even more important to check road signs – nobody wants to get lost in the snow and ice! By employing careful, steady driving, you can give yourself enough time to read and process any information you need to know.

 

Know when not to drive

If conditions are too dangerous, the safest option is simply to not drive. Although it will delay you, it’s the safest option – and no drive is worth injury, no matter how small. It’s important to keep an eye on weather forecasts, so you don’t plan a journey when the weather is going to be particularly bad. Driving safe means that you can drive happy.

 

If you’re looking to embark on some winter travels, you can take your vehicle to your local Trust My Garage member. Whether it’s for a check-up, service or repair, the Chartered Trading Standards Institute (CTSI) approved code of conduct that our members use mean that you and you motor both get the best possible service – no matter the weather!tmg_ctsi_long

Autumn Budget 2017 – How will it affect motorists?

Wednesday 22nd November saw Chancellor of the Exchequer announce his Autumn budget speech to the House of Commons.

 

The Budget is the Government’s yearly announcement about how it will use nation’s money to fund services such as schools, the NHS, policing, housing and more. Taxpayers provide money for the Government, which then translates into the budget’s funding. Motoring taxes such as VAT, charged at the current rate of 20%, Vehicle Excise Duty (road tax), and fuel duty are some of the types of funding coming from vehicle owners that the budget utilises.

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Trust My Garage believes that keeping you in the loop as a vehicle owner is of vital importance, so we’ve created a breakdown on how the changes announced in the budget could affect the UK’s motorists and the future of driving.

 

Fuel Duty

After much speculation, fuel duty has remained frozen for another year – meaning drivers of diesel vehicles will not be subject to increased costs for their fuel.

 

Road Tax

However, vehicle excise duty for diesel cars that do not meet the latest emission standards will rise by one band in April 2018 to crack down on the increasing levels of air pollution – so you could be paying anything from £15 to £500 more a year depending on how polluting your diesel vehicle is. As well as this, existing diesel supplements in company car tax will rise by 1%.

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The Chancellor also reassured “white van men, and women” that company taxes on diesel vehicles will not hit them –  The changes to company car tax for diesel vehicles are designed for cars only.

 

Electric Cars

As a benefit to motorists, Mr Hammond unveiled extra funding and tax incentives for electric car drivers in order to initiate further take up of electric vehicles (EVs). An extra £100 million is set to go towards helping people buy battery electric cars. The Government has also pledged to make sure all new homes are built with the right cables for electric car charge points.

In addition to the extra investments, electric cars charged at work will not incur benefit in kind, meaning they aren’t subject to taxation as fossil fuel-run vehicles are. This should encourage businesses to install charging points on their premises for employees – making it easier to charge your car at a convenient time.

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The Government is also investing more funding into a cohesive electric vehicle charging infrastructure, once again ensuring you can stay charged up and ready to go no matter where you are if you choose to run an EV.

 

Driverless Technology

Thinking even further ahead, the Government has pledged to devote funding to driverless cars, considering them as the ‘next step’ after electric vehicles. The Chancellor announced that the UK will set out rules so that self-driving cars can be tested without a safety operator.

 

In Summary

Overall, the latest budget has been of mixed quality for motorists. Fuel duty prices have unexpectedly been frozen again to save you money, and the investment into electric vehicles will make it easier than ever to make the switch to a greener car and reduce air pollution for the next generation. However, the rise in costs for diesel vehicles is still set to affect many thousands of drivers across the UK.

 

No matter what the budget – be it yours or the UK’s – Trust My Garage and the Car Repair Plan are here to help you ensure your car is running at its best! If you’re looking for any kind of  service or repair, you can use our handy Find a Garage map to locate your nearest Chartered Trading Standards Institute (CTSI) code of conduct approved member.

For more information about Trust My Garage you can also visit our website at www.TrustMyGarage.co.uk.

Got any thoughts or comments about how the Autumn budget could affect you? Tell us in the comments below!

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Motoring scams – how can you stay safe?

When it comes to motoring, we at Trust My Garage want to make sure drivers stay as safe as possible on the roads. That’s why we’ve created our ever-growing network of trusted independent garages, to keep your vehicle running in optimum condition and keep you as happy as possible.

 

However, there are others who wish to ruin your motoring experience by submitting drivers to a variety of scams, which can damage both your vehicle and your bank account – and we don’t think that’s fair to you. In order to help you stay aware of potential dangers, we’ve put together information about some recent scams that have affected unfortunate motorists.

 

The speeding fine email

As recently as October 2017, scam emails have been circulated to motorists advising them of ‘Notice of Intended Prosecution’ or ‘NIP’ for a speeding offence. These emails have been supposedly sent from the Government or police and can even claim to have ‘photographic evidence’ of the offence, however they are completely false.

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The only way legitimate notices of intended prosecution are sent is via Royal Mail to the Driver and Vehicle Licensing Agency (DVLA) registered address, so anyone who receives this email is advised to report it to Action Fraud, the national Fraud & Cyber Crime Reporting Centre, and delete it without clicking any links or attachments.

 

The whiplash accident

According to ABI figures, the national cost of whiplash claims makes up 20 per cent of the average insurance premium, while insurer Aviva claims that a staggering 94 per cent of all its compensation claims for motor accidents relate to minor whiplash. (source)

whiplash stretcher

Minor whiplash is very hard to prove or disprove, but if you suspect someone is fraudulently claiming whiplash against you after a small collision, seek the advice of a solicitor to see if you can fight it.

There have been recent attempts to clamp down on false whiplash claims, however the difficulty in verifying the claims have led to new legislation, known as the ‘2015 dishonestly laws’, being put into place in order to correctly punish fraudulent claimants.

 

The ‘cash for crash’ scheme

‘Cash for crash’ is the nickname given to schemes where a scammer intentionally crashes into another driver in order to make a fraudulent claim on their insurance. Often tied in with whiplash claims, ‘crash for cash’ costs the UK £340m every year, with profits frequently funding other criminal activities such as firearms and drug dealing. The BBC states:

“Crash for cash scammers choose their victims carefully – they keep an eye out for drivers who look like they would be fully insured but be less likely to cause a fuss. Mothers with children on board and the elderly are favoured victims. If you’ve been a victim, the circumstances are likely to be as follows:

The accident

A car in front of you slams on the brakes for no obvious reason, and you have no time to react and collide with the car in front. Another scenario (known as ‘flash for cash’) happens when a driver flashes their lights at a junction to let you out, then crashes into you deliberately.

The blame

The other driver will insist the accident is your fault. The scammer will then hand over their insurance details – sometimes already prepared and written down.

 The claim

A few weeks after the accident your insurers will write to you with details of the other driver’s claim which will be exaggerated with costs like car hire, recovery and whiplash injuries.” (source)

cash crash

So how can you avoid this scam? It helps to pay attention to the driver and passengers of other cars around you – people frequently looking backwards or driving erratically can be a giveaway of a ‘cash for crash’ scheme in process. Try and keep a safe braking distance away from other vehicles and be sure to watch for cars turning and manoeuvring around you. Fraudsters may even try and disable their brake lights to try and cause an accident, so make sure to pay attention to your surroundings.

 

The online car-buying con

Not content with damaging your existing car, there has even been a scam designed to trap motorists purchasing cars online, via sites such as eBay. Cons like these use cloned cars – which is like automobile identity theft – to sell illegal vehicles under legal details, leaving buyers out of pocket with an illegal vehicle. The stolen vehicle is given the identity of a similar legitimate car, including licence plates, chassis numbers and accompanying documentation. Prospective buyers can run a background check on the car and the details will appear to be correct.

One victim lost £17,000 after paying in cash for a Mercedes later discovered to be cloned and was left with no way to regain their lost money due to no proof of transaction.

eBay-car-scam-online-801778

How can you avoid this scam? The best method is to purchase via authorised sellers, like garages and dealerships, but viewing a car in person is always beneficial and ensuring you pay for your purchase via a traceable, secure method means there is evidence of your purchase and the recipient of your money should anything go awry.

 

What should you do if you think you’ve been a scam victim?

The first steps in reporting a scam, especially one where you have lost money, should be to report it to Action Fraud. If you wish to get in contact with your local authorities for a crime number, you can also call or visit your local police station. For further information and for other types of scam advice, Citizens Advice can provide more information, viewable here.

Action Fraud

Telephone: 0300 123 2040

Textphone: 0300 123 2050

Monday to Friday, 9am to 6pm

Website: www.actionfraud.police.uk

 

About Trust My Garage

Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service.

 

All the garages in Trust My Garage are members of the Independent Garage Association which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.

 

Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand. If there’s a problem that can’t be sorted out between you and your garage, the IGA takes over and helps to achieve a happy outcome.

 

For more information about Trust My Garage or to locate your nearest TMG member visit www.trustmygarage.co.uk.tmg_ctsi_long

The clocks are falling back – so make sure your car can spring forward with Trust My Garage

The time of year is once again upon us where dark nights are drawing in and you’re considering putting the heating on to keep your toes warm. The change in seasons can also herald a change in driving habits for many motorists, and at Trust My Garage we want to keep you and your vehicle running smoothly 365 days of the year.

The clocks go back in the early hours of October 29th, meaning it’s going to be dark even earlier – but never fear! To help you ensure you stay at your best we’ve complied some handy tips for both driving and keeping your car running at its best.

Look after your car battery

The average car battery can last up to 5 years (source), but there are many reasons that require it to be changed sooner than this.

Heading into colder weather can cause strain on your battery, as can short repetitive journeys – these use up your battery’s power without giving it enough time to recharge fully. Taking your car out for a longer drive at the weekend can be a key factor in combating battery drain – as can recharging your battery at home or at a local garage.

Check your tyres

Your tyres are the key element in keeping your vehicle rolling, so make sure they’re up to scratch, especially in the slippery weather that comes with Autumn and Winter. The minimum legal tread depth in the UK is 1.6mm in a continuous band around the central three quarters of the tyre, with no tears, bulges or bald spots on any part of the tyre (source). However, most motoring organisations recommend changing at 2mm and the majority of tyre manufacturers recommend changing at 3mm (source).

You should also try to ensure your tyres are inflated correctly to the specifications of your car. Details of the correct pressure can be found in the owner’s manual and/or inside the door frame on the driver or front passenger side doors, and you can check your tyre pressure at most local petrol stations and garages.

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Check your engine coolant levels

With cold weather comes the possibility of ice, so it’s important to ensure the fluids in your car don’t freeze. By keeping your engine coolant levels topped up you’ll stay safer in poor conditions, and keep your car’s internal systems running healthily.

If you aren’t sure what type of coolant your car needs, a local garage or aftermarket sales shop will be able to check what kind you require and point you in the right direction. If you’re stuck for where under the bonnet to check your engine coolant, it has a specific cap under the bonnet, circled below:

Citroën_C3_TU3_engine
As long as your coolant is between the ‘MAX’ and ‘LOW’ level markers on the side of the reservoir it should stop any freezing happening.

Take a look at this video below for a guide on how to check your engine coolant:

REMEMBER: Don’t check your coolant levels when the engine is hot as it affects the pressure in the engine and can cause damage to your vehicle. 

Here comes the sun

The sun is still a factor, even with poorer weather. Low winter sun can affect your vision when driving by causing blindness, so be sure to wear sunglasses or put down your sun visor to protect both your eyes and your driving.

As well as problems from the direct sun, drivers can also suffer when sunlight reflects off the road surface and causes glare, which can have the same adverse effects as the low sun itself. Again, wearing sunglasses or using the sun visor combats this issue, but if you still find your vision impaired it may be best to drive slowly or pull over until later on when the sun has moved.

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Slow down for nature!

Around 74,000 deer are hit by cars every year (source). The risk of hitting one is highest in spring when young deer are starting to venture out , but the autumn is also a time to be wary as stags are often out rutting.

Due to the prevalence of deer across the British countryside it can become difficult in rural areas to avoid deer at this time of year, so if you’re going to an area with a known deer population plan a little extra time for your journey and drive carefully – in some areas it can be an offence to hit a deer!

deer road

Watch out for leaves

Fallen leaves aren’t just a problem on your lawn: hitting a patch of wet leaves on the road can be almost as bad as hitting black ice, so take care on country lanes and keep your speed down when you are forced to drive through them.

If your journey is achievable using main roads, try and stick to them as much as possible as they are more likely to be cleared due to high volumes of traffic and keeping motorists safe.

If you live on a street with many trees, you might want to try doing your bit and tidying up you driveway to stop leaves being blown into the road and causing a potential problem for drivers.

autumn track.jpg

Remember, if you want to take your car for a check-up to get ready for autumn and winter driving, you can use Trust My Garage’s handy Find a Garage map to locate a reputable, Chartered Trading Standards Institute (CTSI) approved independent garage in your area to get the best possible service for both you and your vehicle.

Trust My Garage truly is the independent scheme for independent garages in the UK. They have no hidden agenda or commercial influences, which means they really do exist to ensure that independent garage standards are continuing to improve.

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