Monthly Archives: March 2017

Bad parking and how to avoid it

It’s inevitable – sometimes there are people that are bad at parking. Often there isn’t much you can do in a situation where other people have parked improperly or illegally, but how can you avoid doing it yourself? Take a look at our handy tips on how to be good at parking – and some examples of what not to do!

 

The Highway Code has some clear rules about what a motorist can and can’t do when it comes to parking. For example, Rule 239 advises that motorists should:

  • Use off-street parking areas, or bays marked out with white lines on the road as parking places, wherever possible.
  • You MUST switch off the engine, headlights and fog lights
  • You MUST apply the handbrake before leaving the vehicle
  • You MUST ensure you do not hit anyone when you open your door. Check for cyclists or other traffic
  • it is safer for your passengers (especially children) to get out of the vehicle on the side next to the kerb
  • put all valuables out of sight and make sure your vehicle is secure
  • lock your vehicle.

And it also states what you should avoid doing too:

  • Do not park facing against the traffic flow
  • Stop as close as you can to the side
  • Do not stop too close to a vehicle displaying a Blue Badge: remember, the occupant may need more room to get in or out

You MUST NOT stop or park on:

  • the carriageway or the hard shoulder of a motorway except in an emergency (see Rule 270)
  • a pedestrian crossing, including the area marked by the zig-zag lines (see Rule 191)
  • taxi bays as indicated by upright signs and markings
  • an Urban Clearway within its hours of operation, except to pick up or set down passengers (see ‘Traffic signs’)
  • a road marked with double white lines, even when a broken white line is on your side of the road, except to pick up or set down passengers, or to load or unload goods
  • a tram or cycle lane during its period of operation
  • a cycle track

So when you see cars parked like this, you know they aren’t complying with the Highway Code:

bad parking

bad parking block junction

Both of these vehicles are in violation – the top car is too far from the kerb and the bottom car is completely blocking a junction! (sources: top, bottom)

 

As well as following the instructions laid out by Rule 239, motorists are also subject to other parking rules, like these:

  • You MUST NOT park in parking spaces reserved for specific users, such as Blue Badge holders, residents or motorcycles, unless entitled to do so. (Rule 241)
  • You MUST NOT leave your vehicle or trailer in a dangerous position or where it causes any unnecessary obstruction of the road. (Rule 242)

Here’s an example – can you guess what this driver did?

Yep, you guessed it – the car was parked in a space reserved for Blue Badge holders. While we aren’t suggesting that this is how to deal with bad parking, we have to admit it’s quite funny (and artistic!)

 

That isn’t all when it comes to avoiding bad parking. Drivers must also remember the details of Rule 243, listed below:

DO NOT stop or park:

  • near a school entrance
  • anywhere you would prevent access for Emergency Services
  • at or near a bus or tram stop or taxi rank
  • on the approach to a level crossing/tramway crossing
  • opposite or within 10 metres (32 feet) of a junction, except in an authorised parking space
  • near the brow of a hill or hump bridge
  • opposite a traffic island or (if this would cause an obstruction) another parked vehicle
  • where you would force other traffic to enter a tram lane
  • where the kerb has been lowered to help wheelchair users and powered mobility vehicles
  • in front of an entrance to a property
  • on a bend
  • where you would obstruct cyclists’ use of cycle facilities

except when forced to do so by stationary traffic.

So, if there are any of those obstructions around you need to try and avoid them – unlike the Nissan Micra below!

bad parking cycle lane

Parking in a cycle lane is a no-no. (source)

Of course, if traffic is stationary then, as the rule explains, it’s ok to stop in these places because there isn’t anywhere for your car to go! Rule 243 applies to when your car is parked -that means that the vehicle is stationary, with the handbrake applied, and no key in the ignition.

 

We all park every day of our motoring lives, so we should be considerate to other drivers and road users, as we expect them to be towards us. If you want a garage to treat your car with the same consideration, head to the Trust My Garage website to find your nearest TMG independent garage, operating under our Chartered Trading Standards (CTSI) approved code of conduct, and see how they can help your car run at its best!

 

The Trust My Garage £1,000 Guarantee – How does it help?

If you take your vehicle for an MOT, service or repair at your local garage, how can you be sure of the quality of its work? At Trust My Garage, we truly believe that our members are the best independent garages in the UK, each one unique but all skilled professionals who are dedicated to providing top quality work with a friendly, personal service.

Don’t just let us tell you how good our members are – you can see the evidence from other consumers too. Based on results from TMG’s online feedback system over the course of 2015, the overall satisfaction rate for TMG members over the last year was 88%, with 98% of consumers satisfied that the member only carried out necessary or quoted work, and 97% of customers were likely to use the member again. You can’t argue with happy customers!

To show how confident we are that you’ll be happy with your next visit to your local TMG member, we’ve launched the Trust My Garage £1,000 Guarantee: a first of its kind financial reassurance scheme backed by the Independent Garage Association (IGA). This means that as well as approval from Chartered Trading Standards Institute (CTSI) for the quality of our members, you have the added benefit of financial backing from the IGA.

 

model car mechanic

Need to get your motor fixed? Take it to one of our thousands of Trust My Garage members!

 

It’s very unlikely that you’re ever going to need the TMG £1,000 Guarantee, but it’s there to show that we stand behind our members to underwrite any financial award made following a dispute with one of our members.

But what terms and conditions make up The TMG £1,000 Guarantee, we hear you ask? Well, let’s break it down.

 

How It Works

If you have a problem with one of our members, please contact them and give them a chance to resolve the matter. If you can’t come to a solution, you must follow the complaints procedure as outlined in the Trust My Garage Code of Practice Appendix 2 (full document here).

You will need to file an official complaint with the National Conciliation Service (NCS), our independent Alternative Dispute Resolution (ADR) provider, at www.nationalconciliationservice.co.uk.

If you are judged to be in the right after completing the ADR process, the IGA will underwrite the payment of any financial award up to £1,000 in the event that the garage is unable to make the payment.

 

The Application Process

Under normal circumstances where the ADR process finds in your favour, any financial award will be paid to you by the garage promptly. It is only if this payment is not made after 14 days have elapsed that a claim may be made under the TMG £1,000 Guarantee.

You MUST follow the process as set out in the Trust My Garage Code of Practice for your claim to be eligible under the guarantee. To make a claim, call the TMG helpline on 0845 305 4230 and have your NCS claim reference to hand.

If you want to know more details, you can take a look at our TMG £1,000 Guarantee full terms and conditions.

 

We’re certain that our independent garages will make a great job of any work on your vehicle – so if you need a service, MOT, repair, or just a once-over, head to the Trust My Garage website to find your local TMG member, or for more information about The Trust My Garage £1,000 Guarantee you can click here.

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