Blog Archives

Trust My Garage – 5 years of Consumer Codes approval for independent garages

On 20th October, Trust My Garage celebrated its 5th anniversary of being a Chartered Trading Standards Institute (CTSI) approved Consumer Code – but what does that mean when you visit a TMG member garage? Read on to find out!

What is Trust My Garage?

Trust My Garage is a collection of Britain’s best local garages – each one different and every one dedicated to the highest standards of skill and personal service. All the garages in Trust My Garage are members of the Independent Garage Association. The IGA is part of the Retail Motor Industry Federation (RMIF), one of Britain’s oldest motor trade organisations.

Trust My Garage is not a third-party web-based intermediary that comes between you and your local garage. It is a Code of Practice for independent garages, approved by the CTSI’s Consumer Code Approval Scheme. This means there are no extra costs involved for you or your garage and you will always be able to contact your garage directly, enabling you to build a trusted relationship, allowing members to maintain their high quality and standards of workmanship and service.

What is the Chartered Trading Standards Institute (CTSI)?

The Chartered Trading Standards Institute (CTSI) is a not-for-profit membership organisation founded in 1881 to support and represent trading standards professionals in the UK and abroad.

CTSI’s vision is for the United Kingdom to prosper through fair and safe trade. Their Consumer Codes Approval Scheme (CCAS) aims to improve customer service standards by:

  • The approval and promotion of codes of practice through code sponsors, approved by the CTSI
  • Protecting consumers with higher levels of customer service. By using an approved trader you will have protection above and beyond your normal consumer law rights, including access to a clear complaints procedure and Alternative Dispute Resolution (ADR) service if you have a problem
  • Allowing businesses to display the codes logo to reassure consumers

How does a Consumer Code work?

The CCAS is committed to promoting Codes of Practice, such as Trust My Garage, that meet their core criteria and have obtained CTSI approval.

By adhering to a Consumer Code, TMG members can display the CTSI Approved Code logo – which gives you confidence in the reputable standards of the business.

You should always look out for the CTSI approved code logo when searching for a local business, so you can be confident that any approved code sponsor you choose has a proven commitment to be honest and have higher consumer standards. Click here to find out more how the Consumer Code Approval Scheme can help you as a consumer.

You can read more on the official Trust My Garage CTSI code sponsor listing here.

How can I find a TMG member garage?

The easiest way to locate your nearest Consumer Code-approved TMG member is by using our “Find a Garage” map. You can simply pop in your postcode and your preferred mileage radius and all TMG members in your area will be displayed! Try it out here:

You can sort members by distance, best reviews and number of reviews so you can decide which garage you want to use. TMG member profile pages also provide contact information and tell you which services the business offers – so you can decide who is best for you and have all the information you need to contact your chosen garage at the click of a mouse!

 If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so check out our Facebook and Twitter profiles to get the latest motoring news and updates straight into your social feeds!

Keep your vehicle safe and roadworthy with Trust My Garage

Rising road traffic volumes across the UK has the potential to lead to increased chances of an accident – but how can you keep yourself and your passengers safe and your vehicle roadworthy? Find out with Trust My Garage!

According to Department for Transport (DfT) statistics, in 2019 car traffic hit the highest-ever figure of vehicle miles driven  – 278.2 billion miles! Add into this recent updates on how people use public transport due to the impact of coronavirus, and it’s easy to see why mileage is at an all-time high.

With an increased number of vehicles covering more miles than ever, looking after your motor is extra important to stay safe on the UK’s road network – but how do you go about it?

Vehicle Occupant Safety

A key factor in vehicle safety is ensuring the drivers and any passengers are safe while inside the cabin. To maintain a safe and roadworthy vehicle you need to:

  • Set your driving position – Drivers should have their seat pulled far enough forward so that they can fully extend the clutch pedal while maintaining a slight bend in the knee. The backrest of the seat should be tilted back ever so slightly, and when turning the steering wheel your shoulders should remain in contact with the seat – not hunched forward. The headrest should also sit higher than the driver’s ears to keep the head secure in the case of an accident.

  • Check all seatbelts – look for any signs of damage, and fasten the seat belt and pull to check it’s secure with no looseness. Retraction should be smooth, as any noticeable slowness, hesitation or delay to the retraction rate or jerking movements could indicate an issue.

  • Check your rear-view mirror – Sit in your normal driving position and using your left hand, grip the plastic surrounds of the mirror and move it so that you can see the entire rear window and as little of the interior as possible; essentially ‘framing’ the rear window in the mirror.

  • Check your wing mirror position – Sitting in your normal driving position, adjust the right-side wing mirror so that the horizon (the point at which the road disappears into the distance) is in the centre of the mirror. Ensure there is only a very small portion of the side of your car in the left side of the mirror. Repeat with the left-side wing mirror.

  • Check any child seats – The current law states that all children travelling in a car must use the correct car seat appropriate to their weight or height, until they are either 135cm in height or 12 years in age, whichever they reach first. If a seat is required, check the vehicle seat belt is running through the correct path in the child seat and that it is not twisted; it should hold the seat securely in place and resist you pushing on the seat. If you push against the seat and it moves, reassess why the seat is not locking in securely. If you are caught with an ‘unsuitable’ or wrongly fitted car seat, you could be fined £500.

  • Restrain your pets – Rule 57 of the Highway Code states: “When in a vehicle make sure dogs or other animals are suitably restrained so they cannot distract you while you are driving or injure you, or themselves if you stop quickly. A seat belt harness, pet carrier, dog cage or dog guard are ways of restraining animals in cars.” There is no direct law that will penalise motorists for not obeying the Highway Code, but drivers could be fined £1,000 for driving without proper control of their vehicle if they’re pulled over by a police officer.

Plan your route(s)

Before setting off on any journey it is worth checking the routes to your destination. Ideally, have a main route and a back-up option prepared in case of unforeseen delays like traffic or road closures. Many internet search engines offer mapping functions, providing travel times based on time of day, traffic and road incidents, so you can prepare well ahead.

By doing a little homework beforehand, you could save a lot of time and avoid frustrations – which means safer journeys!

Check your vehicle’s tax and MOT status

Before you’ve even left the house, you may need to check these three important documents are valid and have enough time left on them.

About a month before your road tax expires the DVLA will issue you with a V11 Vehicle Tax Reminder, containing the information you need to either renew your tax online, via telephone or at a Post Office branch, as well as the date your current road tax period will expire. You can also check the status of your road tax or renew it online via the Gov.uk website.

If you are unsure of your vehicle’s MOT status you can use the Gov.uk MOT history checker to see when your vehicle last had an MOT, and the previous detailed information about that MOT. It’s worth ensuring that any advisory items noted at the last MOT are repaired, as these items may have deteriorated since the last MOT was carried out. As part of this service, you can also check if there are any outstanding recalls for your vehicle – where the manufacturer needs to investigate and potentially repair a problem with a certain batch of vehicles – and how to proceed if there is a recall problem. Find out more on the Gov.uk website.

Check your lights and levels

Before setting off on any journey, check your lights and levels! You can either checking them yourself or asking a friend or family member to walk around the vehicle. Make sure you check all lights – including brake lights and number plate lights – to ensure they are clear and functioning correctly.

You should also check your oil, screen wash and engine coolant levels at regular intervals – at least once a month depending on the age of your vehicle. If you aren’t sure of how to inspect your vehicle properly, you can always ask a local, trusted garage to see if or what levels and lights need topping up or replacing.

Brakes

Brakes are an essential part of any car and therefore should be regularly checked and well maintained. So, how can you tell your brakes are in tip top condition?

It’s a case of making sure you have them checked regularly. An easy way to test your brakes is by driving at a slow speed in an area or road with no traffic, and gently applying pressure.

Listen out for warning signs, as brakes will let you know when there is a problem – whether this is through grinding or squeaking. Sometimes your car will act like it has a mind of its own and pull you to one side when applying the brakes, which could indicate a fault or imbalance with the braking system. Vibrations and temperamental pedal feel are also a sign you need to give your car some attention – so look out for the signs and don’t ignore them.

Tyres

Checking your vehicle’s tyre pressure is easier than you might think! You can check and correct your tyre pressure at most UK petrol stations using a pay-per-use air and water station, or you can purchase your own tyre pressure gauge – the choice is yours.

If you aren’t sure what pressure is correct for your vehicle’s tyres you can refer to your Owner’s Manual. Details should be provided in either/both BAR and PSI, and you can adjust your pressures to the recommended figure. Often a vehicle’s tyre pressure information is also provided on the interior frame of the front passenger or driver’s door, or sometimes inside the fuel filler flap, so be sure to check there if you need a quick reference point as well.

Don’t forget to check all your tyres’ tread depths too. The legal minimum tread depth in the UK is 1.6mm across the central three-quarters, however it is recommended to keep your tyres at 3mm or above for optimum grip. Drivers who fail to comply with the regulations face a fine of up to £2,500 and three penalty points for each illegal tyre.

As well as this, don’t disregard any warning lights that may appear on your dashboard! If you are unsure of their meaning either consult your vehicle’s Owner’s Manual or visit your local Trust My Garage member, who will be able to advise of any issues with your car. To learn all you need to know about ensuring your vehicle’s tyre are ready for the road read our “What to do when… you need to check your vehicle’s tyres” post.

Breakdown Essentials

If you do suffer the unfortunate experience of a breakdown it’s important to keep some essentials in the car – reflective or bright clothing so you and your passengers are visible to other traffic, a fully charged mobile phone, a torch, warm clothes, comfortable and waterproof shoes, hot drinks and snacks (Telegraph). That way, when you’re waiting for some roadside assistance or a recovery vehicle you can stay warm, full and safe while trying to stave off the boredom. For more details, check out our winter blog post’s “Breakdown Essentials”.

More about Trust My Garage

If you take your vehicle for an MOT, service or repair at your local garage, how can you be sure of the quality of its work? At Trust My Garage, we believe that our members are the best independent garages in the UK, each one unique, but all skilled professionals who are dedicated to providing top quality work.

By using a TMG-approved member, you’re visiting a garage that adheres to a CTSI (Chartered Trading Standards Institute) approved Code of Conduct. Our code means that you and your vehicle get the best service possible, no matter which TMG member you visit – so excellent service is on your doorstep!

With over 3,000 members across the UK, you’re never far away from a TMG member. We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease.

Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.

If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so check out our Facebook and Twitter profiles to get the latest motoring news and updates straight into your social feeds!

Do you know the law regarding your in-car gadgets? Find out with Trust My Garage

Although many vehicles now offer in-built technology such as sat-nav, upgraded sound systems and changeable cabin lighting options, motorists can still opt to adapt their in-car experience to suit their needs and preferences.

The range of technology on offer for drivers to put into their vehicle is wide-reaching, but it is key for motorists to ensure they have correctly installed, positioned or integrated their add-ons to their motor – and to have notified the proper authorities where necessary.

If you’re looking to add some additional tech or equipment to your vehicle’s cabin, the Trust My Garage blog is here to help to ensure you comply with the rules of the road – read on to find out more!

Dashboard Cameras

Commonly known as “dash cams”, these in-car cameras have been popularised as a form of authenticity for recording road incidents and accidents. For proper installation, a dash cam must be fixed behind the rear-view mirror to ensure it doesn’t obstruct your view while capturing both lanes of the road ahead.

Once attached as per the manufacturer’s instructions, a power lead from the dash cam can then be carefully fitted around the edge of your windscreen to the dashboard, ensuring your view of the road remains perfectly clear of wires and cables. If your vision is impaired in any way by your dash cam, your vehicle insurer may refuse to pay out if you are involved in an accident.

As well as potential insurance issues, driving with any obstruction on your windscreen which could limit your field of vision may land you a £100 on-the-spot fine, as well as three penalty points on your driving licence. If your case goes to court, you could also be charged with a maximum fine of £1,000.

Satellite Navigation (Sat-Nav)

UK laws around sat-nav placement are not as specific as laws in place for other technology, such as mobile phones, but vehicle installation warnings advise that your sat nav shouldn’t:

  • Interfere with vehicle operating controls or obstruct a driver’s view of the road
  • Be placed in front of or above any airbag
  • Be positioned where it could distract a driver if it falls from the windscreen

If you travel abroad with a removable sat-nav, before using it you should always check local laws to see if there are specific rules in place – for example, in France it is illegal to have anything in your vehicle that warns you of traffic enforcement camera locations.

When installing a sat-nav device, you should ensure first that the driver’s seat is in the same position as it would be when driving, as placement while sitting in a different position can affect visibility while on the road. You should try to mount your sat nav low down on your windscreen to the far right to maximise your view of the road. If this isn’t possible, opt for the lowest point in the middle of the windscreen.

If you decide to use a mobile phone as a sat-nav alternative, remember you cannot touch it while the vehicle’s engine is running and the keys are in the ignition; this breaks UK laws and can leave you subject to a £200 fine and six penalty points on your licence. Some motorists find a phone holder positioned in their vehicle’s vents helpful, as they can see the screen for directions without having to touch the handset.

Air Fresheners

Much like dash cam rules, air fresheners which dangle from your vehicle’s rear-view mirror can leave you subject to a fine of up to £1,000 and three penalty points on your licence. The Highway Code outlines that “windscreens and windows must be kept clean and free from obstructions to vision.”

It may seem extreme that an air freshener could be the main factor behind a fine, but if it contributes to a lack of vision which leads to a crash, you could be charged.

Windscreen Chips or Cracks

Windscreen chips are an almost-inevitable factor of driving, and in major cases can even lead to an MOT failure if left unattended.

In the driver’s line of vision, a chip or crack more than 10mm across is enough to fail an MOT. For reference, that’s slightly less than the size of a 5p coin. In other areas of the windscreen, if the damage is larger than 40mm (4cm), the vehicle can also fail its MOT.

If you are stopped by the police with either of these issues you could get a fixed penalty notice fine. If you crash your vehicle because you couldn’t see properly through a chip or crack in your windscreen, then you can be charged with driving without due care, and attention and potentially have your insurer refuse to pay any claims.

Many insurance policies can repair windscreen chips or replace cracked windscreens at a reduced cost. If this applies to your policy, details of the service provider your insurance company uses will be provided within your policy documents. You can make a note of the number for windscreen-related claims and keep it handy in case you get a chip and need to contact the repair company.

Keeping your Vehicle Safe and Roadworthy

To ensure you’re keeping your vehicle’s cabin safe, you should evaluate for any risks to your view whenever you are in your vehicle. Always fit any new technology legally and as per the manufacturer’s instructions, do not touch your mobile phone handset while you are driving and take time to ensure your view isn’t obstructed by any items in the cabin, or chips and cracks in your windscreen.

 When it comes to technology in your vehicle, the Department for Transport (DfT) have said: “Vehicles have become inherently safer with more warning systems alerting the driver to maintenance issues and growing safety focused automation and driver assistance systems. At the same time advances in car infotainment systems and mobile phone technology mean that there are increasing sources of potential distraction for drivers.” Their concerns are that infotainment and mobile phones are leading to a failure to reduce road casualties in the UK.

If you’re concerned about any aspect of your vehicle’s safety, you can visit your local Trust My Garage member and ask them to check your vehicle is safe and roadworthy. You can even find your nearest member online and read reviews from other customers to make sure you get a service to suit your needs – try it out here:

More about Trust My Garage

Trust My Garage is a collection of Britain’s trusted local garages – each one different and all dedicated to the highest standards of skill and personal service.

All garages in Trust My Garage are members of the Independent Garage Association (IGA), which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.

Every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for you and your vehicle. If you want to find out more about Trust My Garage, visit our website, like us on Facebook and follow us on Twitter!

What to do when… You need to visit a Garage for vehicle maintenance

With 47% of UK drivers worried about the cost of unexpected vehicle repairs, you’re not alone if you aren’t sure what to do when you need to visit a garage! With drivers spending an average of £574 each per year on car repairs, it’s important to know the best way to go about getting your vehicle into the workshop, so find out below with Trust My Garage!

Assess the issue

If you have any vehicle knowledge it is worth taking the time to assess your suspected issue, as this can save time for the technician once your vehicle is in the workshop. If you aren’t sure of what or where the issue is, advise the garage of this so they can take the time to fully inspect your vehicle and, where possible, determine the nature of the problem.

Explaining any problems – such as a concerning noise of vibration when driving at speed/on start-up – to the garage, will give them vital information and help them find the root cause of the problem quicker.

Locate a garage that suits you

If you aren’t sure where to begin when looking for a garage, you can make it easy for yourself with Trust My Garage! By using our ‘Find a Garage’ map you can check out the garages in your area who work to a CTSI-approved Code of Conduct. You can even read reviews and request a quote for the work your vehicle needs! Try it out here:

All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations. All Trust My Garage members also operate to the TMG ‘Code of Practice for Service and Repair.

IGA members are true professionals who must comply with a strict code of practice. Every customer of a Trust My Garage member can rely on using a nationally recognised brand to help you and your vehicle get the best value service for your money.

See what parts are needed

Should your vehicle need parts to complete the repair, these will be quoted for, along with the labour cost to fit them. If you’re looking to compare more than one garage’s prices you can ask for this information upfront before going ahead with any work to be completed.

With TMG members, you can ask for a fixed quote or estimate, inclusive of parts, labour and VAT prior to approving any work on your vehicle.

Understand your vehicle’s issues and repairs

If your vehicle has had to undertake any kind of repair work, the garage you use should be able to explain what has happened to the vehicle and how it can be/has been repaired. If you aren’t sure about any information, ask! Technicians understand that most motorists aren’t informed of the inner workings of a vehicle and should be able to explain – or even show you – where an issue has arisen or has been fixed.

It might seem silly to ask but if it helps you know what’s going on with your car, a professional should be happy to provide as much detail as they can. You can also ask to inspect any parts removed from your vehicle so you can see if there are any visible issues or differences compared to how the part should look and function.

Maintaining your vehicle

A great way to ensure your vehicle is performing at its best is by keeping up with it prescribed maintenance schedule. Remember; your yearly MOT is a check on the vehicle and not a service.

Trust My Garage members offer a range of services, which you can review on each garage’s profile page on the Trust My Garage website. You can also view photos of the garage, check opening times and see reviews from other customers.

More about Trust My Garage

Trust My Garage is a collection of Britain’s best local garages – each one different and all dedicated to the highest standards of customer service and technical know-how. Visit TrustMyGarage.co.uk for more information – and be sure to check out our Facebook, Twitter and YouTube pages too!

Road Safety Week 2019 – How you can stay safe on the UK’s roads

This week (18-24 November) is Brake’s Road Safety week – the UK’s biggest road safety event. This year, Brake want everyone to “Step up for Safe Streets” and learn about, shout about and celebrate the amazing design-led solutions that will allow us all to get around in safe and healthy ways, every day. Want to find out more? Read on!

What is Brake?

Brake are a road safety charity based in the UK, who’s ethos is improving road safety for everyone. They work with communities and organisations across the UK to stop the tragedy of road deaths and injuries, make streets and communities safer for everyone, and support people bereaved and seriously injured on roads.

Brake’s vision is a world where everyone moves without harm. They believe that mobility without danger is everyone’s human right wherever we are; in cities, towns, villages or moving between places.

What is Road Safety Week?

Road Safety Week has been running since 1997 and aims to raise awareness for all road users, including motorists, on how they can use the UK’s road network to travel safely without negatively impacting any other users.

Every year, Brake organise a week where they raise awareness about the impact of road safety and the issues carelessness on the roads can cause. Across the world:

  • Every 24 seconds someone is killed on a road
  • More than 1.3 million people die on the roads every year
  • Road crashes are the leading cause of death for young people aged 5–29

In Britain alone, someone is killed or seriously injured every 20 minutes. Motorists and other users can sign the Brake Pledge, designed to highlight how to protect themselves and the people around them on the roads. Although it’s only one week of the year, motorists should use the advice from the Pledge year-round!

How can you help?

You can sign the Brake Pledge and commit to being a safer driver! You can also donate to Brake to help them support people bereaved or seriously injured and deliver road safety activities to educate people and raise awareness about road safety in all generations.

Whilst Brake provides guidance and support for road users, an important part of avoiding accidents is ensuring your car is in good order and that’s where your local Trust My Garage member can help. Trust My Garage is a collection of Britain’s best local garages – each one different and all dedicated to the highest standards of skill and personal service.

If you take your vehicle for an MOT, service or repair at your local garage, how can you be sure of the quality of its work? At Trust My Garage, we believe that our members are the best independent garages in the UK, each one unique but all skilled professionals who are dedicated to providing top quality work. Find out more by watching our TV ad:

By using a TMG-approved member, you’re visiting a garage that adheres to a CTSI (Chartered Trading Standards Institute) approved Code of Conduct. Our code means that you and your vehicle get the best service possible, no matter which TMG member you visit – so excellent service is on your doorstep!

With over 2,900 members across the UK, you’re never far away from a TMG member. We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease!

Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.

If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so check out our Facebook and Twitter profiles and you can get the latest motoring news and updates straight into your social feeds!

Got a top road safety tip? Like our TV advert? Make sure to leave us a comment in the section below!

Feeling the drag? Step up your car’s performance with Trust My Garage

If you’re hitting the UK’s roads, it’s important to ensure your vehicle is performing well when you need it to – so check out our top tips on how to optimise your motor with Trust My Garage! It could even help with your safety and running costs; find out more by reading on.

Does your vehicle contain everything but the kitchen sink?

If you like to travel with all your personal possessions in your car, you’re out of luck! Gym bags, books and unnecessary tools might not weigh much individually but the grouped effect adds up quickly, and will affect your car’s fuel efficiency as it means the extra weight will cause you to burn more fuel to achieve your car’s usual level of performance.

It’s a simple matter of cleaning out any unnecessary items from your vehicle, as well as any rubbish that you may have accumulated over time since your last clean. By losing the extra items you can gain some performance – and maybe even go further between fuel station trips!

Air-con giving you a frosty feeling?

Did you know that when you use your car’s air-conditioning it could raise your car’s fuel consumption by as much as 8-10%? (info)

In hot weather it’s understandable to have the air-con running, and at high speeds it’s better for performance than opening a window for a breeze, but if you leave you air-con running most of the time when you’re driving it can impact performance and economy without you even realising!

If you want to utilise your air-con effectively, you should run the system once a fortnight for five minutes to make sure the system remains free of issues – but if you suspect there’s a problem with your air-con or it doesn’t feel cold anymore you can take your vehicle to your local Trust My Garage member for a check or re-gas service!

Racking up the boxes on your motor’s roof?

If you use roof racks and/or boxes on your motoring trips be sure to remove them in-between journeys. By leaving them in place you affect the aerodynamic design of your vehicle, which then increases drag and affects performance, including fuel consumption!

The easiest solution is to remove your roof equipment whenever it is not in use, but if this is impractical there are many types of lightweight options – although the faster you travel, the more this will impact your vehicle’s performance.

Is your motor feeling tyre-d?

Correct tyre pressures are important in order to stay safe on the road. If your tyres are under/over inflated then handling and grip will worsen, potentially causing irregular or unpredictable car wear as well as affecting handling behaviour. Tyres that aren’t fully inflated are also more likely to suffer from a sudden rapid deflation and will suffer premature wear on the outside edges of the tyre, meaning the wheel rim and tyre will be more susceptible to impact damage.

Checking your vehicle’s tyre pressure is easier than you might think! You can check and correct your tyre pressure at most UK petrol stations using a pay-per-use air and water station, or you can purchase your own tyre pressure gauge – the choice is yours.

If you aren’t sure what pressure is correct for your vehicle’s tyres you can refer to your Owner’s Manual. On many vehicles there is also a label on either the door pillar or inside the filler flap that provide tyre pressure information. Details should be provided in either/both BAR and PSI, and you can adjust your pressures to the recommended figure.

The tread of a tyre refers to the rubber on its circumference that makes contact with the road or ground. The legal limit for minimum tread depth in the UK is 1.6mm across the central three-quarters, however it is recommended to keep your tyres at 3mm or above for optimum grip. Drivers who fail to comply with the regulations face a fine of up to £2,500 and three penalty points for each illegal tyre.

Tread depth is important to maintain good grip on wet roads but, as the tread wears down, the tyres will lose the ability to grip well. The ‘20p test’ is a quick way to check the tread depth. Place a 20p coin into the main tread grooves at three points across the tyre and then repeat around its circumference. If the outer band is visible, the tyres may be unsafe or illegal and need to be checked by a professional garage or tyre specialist.

Bad performance? Not with this economy!

The best way to improve the performance and efficiency of any vehicle is to drive with economy in mind.

Looking further ahead when driving and ensuring keen observation can help you spot any potential hazards or traffic fluctuations earlier in your journey – giving you time to anticipate and use brake or accelerate at a gentler pace. This style of driving doesn’t affect your vehicle’s fuel economy in the same way that sharp braking and accelerating does, and it can also help minimise the wear on your tyres too!

Also, dropping your cruising speed by a few miles per hour will make a huge difference to your fuel costs and won’t add too much extra time to your journey. As an example, a journey of 100 miles driven at 70mph will take you 86 minutes, while driving at 60mph would only add 14 minutes to that time and you will use 10% less fuel.

By photo: Qurren (talk)Taken with Canon IXY Digital 70 (Digital IXUS 60) – Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=63359365

Why you can Trust My Garage to take care of your servicing and MOTs

Another great way to ensure your vehicle is performing at its best is by keeping up with your yearly MOT requirements and ensuring it’s serviced regularly.

For a professional garage experience, you can find a local CTSI approved Trust My Garage member by visiting the Trust My Garage website’s ‘Find a Garage’ map! You can even try it out here:

Every garage in Trust My Garage are members of the Independent Garage Association, which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice, so they can help you motor on happily and safely.

Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for you and your vehicle – and you can find out more by visiting us at TrustMyGarage.co.uk or checking out our Facebook and Twitter pages!

Motoring forwards – Find out what drives your vehicle with Trust My Garage

There are many elements to driving a car, but one of the most important is how it’s propelled forwards! Find out all you need to know about which type of “wheel drive” could work best for you with the Trust My Garage blog – read on to discover more.

Front-Wheel Drive

Front-wheel drive is the most common layout for the engine and transmission set-up in the new car market and has been so for the last few decades. It works by the engine only sending power to the front two wheels of the vehicle (hence the name), effectively pulling the car along from the front.

Front-wheel drive is so popular in the car market because it is less complex and more affordable to engineer, compared to rear or four-wheel drive, and it also is better for fuel economy!

However, front-wheel drive does have certain limitations which make it less than ideal for high performance cars. Although many hot hatches do use it, front-wheel drive can’t offer the same kind of rapid acceleration you see from rear or four-wheel drive cars.

By Moebiusuibeom-en – Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=9684337

Rear-Wheel Drive

While most front-wheel drive cars also sport their engines in the front of the vehicle, with rear-wheel drive vehicles the engine can be located in different places (such as in the middle or rear of the vehicle). Rear-wheel drive works in the opposite manner to front-wheel drive, with the engine sending power to the rear two wheels of the vehicle and using it to push the vehicle forwards from the back.

Rear-wheel drive offers better acceleration than front-wheel drive. Unlike front-wheel drive, it is possible to achieve optimal 50/50 front/rear weight distribution with a rear-wheel drive car, which offers better balance and handling in a vehicle.

By Moebiusuibeom-en – Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=9684227

However, rear-wheel drive often compromises cabin practicality because the powertrain requires a driveshaft. This creates a bump in the passenger cabin, losing space for anyone sat in the vehicle. Rear-wheel drive is also less efficient than front-wheel drive and can be difficult for drivers to handle if there’s no traction control or road conditions are slippery due to the weather.

Both front- and rear-wheel drive can also be referred to as “Two-wheel drive”, as they only use two of the vehicle’s wheels to propel it forwards.

All-Wheel Drive

All-wheel drive offers a setup in which the engine’s power gets sent to a vehicle’s four wheels for maximum traction. All-wheel drive is all about varying the amount of power sent to each wheel, either mechanically or electronically.

All-wheel drive can either be offered as a part- or full-time system, depending on the model of vehicle and driver preferences. Some models now feature a system that allows the driver to disconnect the rear wheels when driving at speed, reducing drag and improving fuel economy. More expensive systems may also have a feature that engages and disengages all-wheel drive automatically based on the road conditions, detected by sensors around the vehicle and calculated by an onboard computer.

4-Wheel Drive

Sometimes referred to as 4×4, four-wheel drive powertrains are largely associated with SUV models, but can also be found on numerous family and executive cars, especially among vehicles with higher specs.

This system’s main distinction is that it’s typically used on vehicles designed and built to handle the unpaved wilderness.

Unlike all-wheel drive, it sends power to all four wheels equally and without variation, meaning each wheel will spin at the same constant rate as all the others. The equal split of power is great for manoeuvring through tough, low-traction situations, but it isn’t very friendly on the pavement.

By Moebiusuibeom-en – Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=9684357

Driving a four-wheel drive car on solid ground can make simple actions like turning around in a tight street very difficult, because the wheels are no longer in sync. Most modern four-wheel drive vehicles are equipped with a part-time system, meaning they operate in two-wheel drive mode in normal driving conditions. This way, the driver can engage the four-wheel drive system manually from the cabin only where necessary.

Keeping your vehicle in wheely good condition

Regardless of how your motor is propelled forwards, it’s important to keep it in a safe and legal driving condition. For a professional garage experience, you can find a local CTSI approved Trust My Garage member by visiting the Trust My Garage website’s ‘Find a Garage’ map!

Apart from finding a garage nearby, you can also read reviews from other motorists about the members in your area to help you decide which garage is right for you. Try it out here:

Every garage in Trust My Garage are members of the Independent Garage Association, which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice, so they can help you motor on happily and safely.

Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for you and your vehicle – and you can find out more by visiting us at TrustMyGarage.co.uk or checking out our Facebook and Twitter pages!

What to do when… your vehicle needs some TLC

With the average UK motorist making 986 trips and covering 6536 miles per year in their car (source), it’s possible that some drivers can leave their motor in need of a little tender loving care when it comes to basic maintenance issues – but how can you make sure you give your vehicle the care it needs? Find out with the Trust My Garage blog!

Tyres

You should check your tyre pressures at least every two weeks – and if your vehicle has a spare, check that too! Under inflated tyres increase fuel consumption and reduce vehicle handling, and they also lead to increased tyre wear, which means your tyres may require replacing sooner than you expect.

The legal limit for minimum tread depth in the UK is 1.6mm across the central three-quarters of the whole tyre, however it is recommended to keep your tyres at 3mm or above for optimum grip. Drivers who fail to comply with the regulations face a fine of up to £2,500 and three penalty points for each illegal tyre. You should also look out for cuts or wear anywhere on the tyre and replace them if you can see tears or bulges.

Engine oil

Use your dipstick (if your vehicle has one) to check oil levels every couple of weeks, when the car is warm and on level ground. Stop the engine and wait a few minutes for the oil to settle, remove the dipstick and wipe it clean.

Push the dipstick all the way in, wait a second, and then withdraw it and check the level. The oil should be between the MIN and MAX marks. If the oil is dark or dirty or underneath the minimum line (or both!) It should be topped up/changed as soon as possible.

Many modern vehicles use an electronic system to check their oil level, so if your vehicle uses this you should familiarise yourself with the system.

Screenwash

It is illegal under the Road Vehicles Regulations 1986 to not have screenwash in your vehicle. Keep it regularly topped up with a screenwash additive – one that prevents it from freezing and clears oily grime from your windscreen for clear vision.

Don’t forget to keep the inside clean too, to avoid your vision being reduced due to glare – especially when the sun gets lower in the sky during daily commutes to and from work.

Water

Every week, while your engine is cold, check your coolant level is between the MIN and MAX marks – if it’s below the minimum line, top it up as required, and check it again after your next journey.

If your coolant level regularly requires topping up you may have a leak in the vehicle’s cooling system, so get it checked out by your local garage!

Windscreen

Keep an eye out for stone damage and, if you spot any chips, get them repaired as soon as possible – as they can grow and crack if left alone. If the damage can’t be repaired, or it’s in a place where it could distract you, your windscreen may need to be replaced.

Many motor insurance policies provide discounted or free chip repairs, and detail how to proceed with your repair.

Bodywork

It’s important to give your car panels an occasional check for any damage, or signs of rust. If you notice any rusty or damaged areas, you can contact a local bodyshop to see how best to proceed with any repairs.

Lights

Take a walk around your vehicle or ask a friend to help check all your lights – including indicators, reversing lights, brake lights and fog lights – once a week. Look out for blown bulbs and cracks or dirt on the lenses.

Your vehicle can receive a Minor Defect notification on its MOT if your indicators do not “flash amber” in compliance with the requirements, so if you have any issues with fading indicator lights you should replace them or have a local garage inspect them – you may only need a new bulb!

If a bulb has broken and you don’t want to replace it yourself you can also take your vehicle to a local garage, who can fix the issue and help you avoid a penalty.

Not sure how best to care for your car?

Our ‘What to do when…’ series can provide some further tips and insight across other areas of motoring and vehicle maintenance to help you ensure your motor is running at its best! You can check out our other posts in the series here.

If you’re looking for a professional local garage to help give your car some TLC you can find a local CTSI approved Trust My Garage member by visiting the Trust My Garage website’s ‘Find a Garage’ map! You can even read reviews from other motorists about the members in your area to help you decide which garage is right for you. Try it out here:

Want to know what we do?

Trust My Garage is a collection of Britain’s trusted local garages – each one different and all dedicated to the highest standards of skill and personal service.

Every garage in Trust My Garage are members of the Independent Garage Association, which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.

Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for you and your vehicle.

Don’t forget: If you can think of any more top TLC tips, leave us a comment in the box below!

The Highway Code – How well do you know the rules of the road?

The Highway Code – How well do you know the rules of the road?

The Highway Code is a set of information, advice, guides and mandatory rules for all road users in the United Kingdom. It operates as a tool to promote road safety – but how well do you know the rules laid out in it? Find out on the Trust My Garage blog!

We’ve put together a quiz to test your knowledge across different areas of the Code, so you can find out if you know enough to write the book – or need to read it cover to cover! Try your hand at our questions below and be sure to leave a comment if you’re pleased with your score.

If a rule in the Highway Code is a legal requirement, it is identified by the use of which phrase?

  1. ‘Do/do not’
  2. ‘Should/should not’
  3. ‘Must/must not’
  4. ‘Never/always’

When passing an animal on or near the road, you should:

  1. Sound your horn
  2. Rev your engine
  3. Accelerate rapidly
  4. Drive slowly, give them plenty of room and be ready to stop

Where lanes are restricted due to roadworks, you should:

  1. Merge in turn with other traffic
  2. Slow down to a stop and turn off your engine
  3. Accelerate rapidly to get away from traffic
  4. Allow drivers from other lanes to pass but hold up vehicles behind you

When visibility is seriously reduced due to adverse weather, you must:

  1. Switch on your fog lights immediately
  2. Use your headlights when you cannot see for more than 100 metres
  3. Keep your headlights switched off to avoid dazzling other drivers
  4. Stay inside and not drive at all

What does the below arm signal mean when used to inform other road users:

  1. I intend to move out to the right or turn right
  2. I intend to slow down or stop
  3. I intend to move in to the left or turn left
  4. I intend to reverse

What is the maximum penalty fine for speeding?

  1. £1,000 fine (£2,500 for motorway offences)/Discretionary disqualification
  2. £2,500 fine (£3,000 for motorway offences)/Discretionary disqualification
  3. £500 fine (£1,000 for motorway offences)
  4. £1,000 fine (£2,500 for motorway offences)

If you have to stop your vehicle on the roadside you must:

  1. Open the door without checking for pedestrians
  2. Park facing against the traffic flow
  3. Only apply the handbrake if you are on a hill
  4. Switch off the engine, headlights and fog lights

If your vehicle breaks down, think first of all other road users and:

  1. Wear dark clothing and try to avoid being seen by other drivers
  2. Warn other traffic by using your hazard warning lights if your vehicle is causing an obstruction
  3. Leave the vehicle in the road for as long as possible
  4. Do not call for help

How do you think you did? Check out the answers below to see how well you scored!

ANSWERS

1 – C, 2 – D, 3 – A, 4 – B, 5 – C, 6 – A, 7 – D, 8 – B

If you scored well, congratulations! You know your stuff when it comes to the Highway Code. If you need to brush up on the correct answers you can read the Code in full here.

Test your motor as well as your mind

Before heading out on to the road, it’s important to make sure your knowledge is up to scratch – but you should also make sure your vehicle is safe and roadworthy too! With Trust My Garage, it’s simple to find a reputable local garage to help you with your motor’s servicing, MOT and maintenance.

With over 2,900 members across the UK, you’re never far away from a TMG member. We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease!

Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs. Try it out below:

Since 2016 Trust My Garage members have all operated to a strict Code of Conduct, which has been approved by the Chartered Trading Standards Institute (CTSI) – the national body for trading standards professionals. Trust My Garage is currently the only CTSI backed code exclusively for independent garages, so you can rest assured that you are dealing with a firm that is determined to deliver the highest levels of customer satisfaction.

Want to know more about TMG? To get more information or to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

Using the UK’s motorway network – The Trust My Garage guide to driving safely

With approximately 2,173 miles of motorway network spanning the UK, it’s vital for motorists to understand the requirements for travelling these roads safely. If you’re looking to learn how best to utilise the system in a safe and legal manner, look no further – the Trust My Garage blog is here to help.

What are the motorway basics?

Motorways and dual carriageways allow traffic to travel faster and in greater safety than on ordinary roads, but it’s very important for motorists to know the rules that apply on them.

To enter, drivers use a slip road system, enabling them to filter into the existing flow of traffic already using the road, accelerating to match the traffic flow. You must give priority to traffic already on the carriageway, and not force your way into the traffic stream as this could cause other drivers to perform evasive manoeuvres, leading to an accident.

Slip roads also allow you to leave a motorway or dual carriageway, but you’ll need to be in the left-hand lane so that you can drive onto the slip road when you reach it. Move into the left-hand lane in good time to make sure you don’t have to cut in front of other vehicles or miss your exit. Motorway junctions typically have information signs at 1 mile prior to a junction and another at half a mile, to provide drivers travelling at high motorway speeds sufficient time to move to the left.

At no point – unless directed by the police, Highways England traffic officers or DVSA officers – should you stop on the motorway. If you have to slow right down or stop because there’s serious congestion ahead, you can use your hazard warning lights briefly to alert drivers behind you. Remember to turn them off when the driver behind you has slowed down.

The default speed limit on the UK’s motorway network is 70mph. However, some motorways operate as “smart motorways” or “managed motorways”, where variable speed limits and lane closures are displayed on signs on gantries above the road at regular intervals.

There are two kinds of motorway speed sign:

  • If the speed limit is in a red ring, that’s a mandatory speed limit.
  • If the speed limit is surrounded by flashing amber lights, it’s an advisory speed limit based on traffic and weather conditions.

To learn more about how smart motorways work, check out our blog post Driving on smart motorways – what are they and how do you use them?

What do I need to know when driving on the motorway?

Drivers should utilise the left lane wherever possible when using the motorway, and only venture to the central and right-hand lanes to overtake slower traffic before returning to the left lane after the manoeuvre is completed safely. You should never use the left-hand lane to pass a slower vehicle –known as “undertaking” – unless all lanes of traffic are moving slowly, but the left lane is moving slightly faster. Drivers should also use their indicators as normal to alert other motorists of their intention and allow them to act accordingly.

Rule 264 of the Highway Code states:

  • You should always drive in the left-hand lane when the road ahead is clear.
  • If you are overtaking a number of slower-moving vehicles, you should return to the left-hand lane as soon as you are safely past.
  • Slow-moving or speed-restricted vehicles should always remain in the left-hand lane of the carriageway unless overtaking.

If you’re driving at night or in low-light conditions, the reflective studs in the road, commonly known as “cat’s eyes”, can also help you to determine the position of your vehicle on the road. Here’s what each coloured stud means:

  • Red – Hard shoulder division
  • Amber – Central reservation division
  • White – Mid-lane division
  • Green – Slip road division

Average speed cameras – what are they?

Average speed cameras have been installed over 250 miles on British roads, in areas around the country. They work by tracking the speed of your car between two points – so slowing down to go past the camera and then speeding up afterwards will not fool it!

The cameras will record your number plate when you pass the first camera, then again at the second, and perform a quick calculation based on the current time to work out how long it took you to travel between the two points. If the time it took you to travel is quicker than could be done at the speed limit, you’ll get a fine and penalty points on your licence.

The cameras can also operate across multiple lanes of traffic, so changing lanes won’t help you – only driving at or under the posted speed limit will.

The best method to avoid a speeding ticket is, of course, not to speed.

How can I make sure my vehicle is safe and roadworthy?

Prior to setting out on any journey, particularly longer trips, you should always check your vehicle for any visible issues or potential problems. Drivers should check:

  • Engine oil, coolant and screen wash are within their respective required levels
  • Tyre pressures and treads – Tyres should meet the legal minimum requirement of 1.6mm across the central three-quarters of the tyre in a continuous band around the whole of the tyre with no bulges, bubbles, cuts or tears, or you risk a £2500 fine and three penalty points per tyre – or worse! Tyre pressures should match the BAR/PSI indicated in your vehicle’s Owners’ Manual.
  • Fuel level – Running out of fuel is one of the most common causes of breakdown on the UK’s motorway network, so check you’ve got enough fuel for your trip and take note of any available fuel stations en-route to fill up as necessary.

It’s also recommended that you check your lights and wipers to make sure they too are in working order and good condition.

If your car is due its MOT or a service, make sure to take it in to a garage to get it ready for the road. If you’re looking for a reputable, local, independent garage you can head to the Trust My Garage website and use our handy ‘Find a Garage’ map to locate your nearest TMG member, operating to a Chartered Trading Standards Institute (CTSI)-approved code of conduct.

Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.

What happens if I break down on the motorway?

In the event of your vehicle developing a problem the Highway Code says to leave the motorway at the next exit or pull into a service area. If you can’t do so, you should pull onto the hard shoulder and stop as far to the left as possible, with your vehicle’s wheels turned to the left.

If possible, try to stop near an emergency telephone (situated at approximately one-mile intervals along the hard shoulder).

Once you have safely pulled over, switched off the engine and removed the key from the vehicle, exit it as soon as possible. You should leave the vehicle by the passenger side door so that you’re not at risk of oncoming traffic. Make sure all passengers do the same, and that they keep well away from the carriageway.

Put the hazard lights on, and, if it’s dark, put your side lights on too. If it’s foggy, put the fog lights on if you can do so with the vehicle switched off. Generally, if you can’t see for more than 100 metres, the visibility is poor and that’s when your fog lights should be used.

The Highway Code advises that any pets travelling with you be left in the vehicle – unless you consider it to be an emergency situation. If that’s the case, take them out of the vehicle but make sure they are kept under control at all times.

You should then call for breakdown help. If you have breakdown cover and an available mobile phone, contact your provider, then try to stay calm and wait for help and support to arrive.

If you don’t have access to a mobile phone – or the battery has drained – then you need to use an emergency telephone. These are located at one-mile intervals along the hard shoulder and are easy to identify because they’re in bright orange boxes.

If you’ve broken down, you’ll need to walk to an emergency phone. Face the oncoming traffic and follow the arrows on the posts at the back of the hard shoulder. The emergency telephone is free of charge and connects directly to the Highways Agency or the police.

While on the phone, give as many details as you can – including your location – and inform the Highways Agency or police if you are a vulnerable motorist such as disabled, travelling alone, older, or with small children.

Your breakdown support will be able to assess if the vehicle requires towing away or if it can be repaired and can re-join the flow of traffic. If you can once again enter the road, be patient and wait for a safe gap in the traffic. If possible, use the hard shoulder to build up speed so you’re entering the carriageway with some momentum rather than slowly, with as little traffic as possible.

Don’t forget, weather in the UK can be unpredictable. If you’re planning a long journey, it is always a good idea to keep warm, weatherproof clothing in your vehicle as motorways offer little shelter from the elements. For an additional safety measure, you may also want to keep high-visibility clothing in your vehicle – wearing a hi-vis vest helps alert other drivers to your presence and could help prevent a potentially fatal accident.

If you’re looking for more information or would like to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.