Blog Archives

How can regular vehicle maintenance save you money?

At Trust My Garage, we believe that regular vehicle maintenance is vital when it comes to ensuring you and your motor get a smooth ride – but what other benefits are there to keeping your vehicle in tip-top shape? We’ve put together some handy information; check it out below!

 

Get regular full services

Getting your car serviced each year – and maintaining it between services – is money well spent. Problems are likely to be caught early on when they’re cheaper to fix, and your car will have a better resale value and longer life.

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A well-maintained car is also more efficient, so you’ll save money on fuel as well. If you need to claim on a warranty you’ll normally have to show your car’s got a complete service record. (More)

 

Maintain the correct tyre pressure

Experts say up to 20% of your car’s energy consumption relates to its tyres, making them pretty much the single biggest simple-fix factor. And the most important thing you can do to minimise that consumption is ensure your tyres are inflated correctly.

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You can check your tyre pressure by investing in a tyre-pressure gauge or foot pump (most have gauges built in). Alternatively, visit a petrol station forecourt where you can use their electric air pumps.

Your car will have a tyre-pressure chart displayed somewhere – usually in the door frame, inside the fuel-filler cap or in the handbook. Unscrew the dust cap off your tyre’s air valve, place the air pump nozzle over the valve, ensuring it is seated correctly. Once the tyre is inflated correctly, remove the nozzle and replace the dust cap. (More)

 

Utilise your local independent garage

With higher overheads and staff commission, dealerships are nearly always a more expensive choice for servicing and repairs than independent garages. The average rate for franchised dealers is £99 per hour, while independent garages typically charge £56 – saving you £43! (Source: GarageWire; May 2017.)

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If you want find a reputable, local, independent garage operating to a Chartered Trading Standards Institute (CTSI)-approved Code of Conduct, you can use the Trust My Garage website’s Find a Garage map here.

Our members offer a range of services across the service and repair industry, ensuring you and your vehicle get the best possible service. For more information about Trust My Garage, you can also read our ‘What Trust My Garage code status means to you’ blog post, or visit the Trust My Garage website.

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What to do when… Your motor needs an MOT

The MOT is a mandatory annual requirement for vehicles in the UK – but how do you go about organising yours, and how does it benefit your vehicle?

 

If you’re feeling a little bit lost when it comes to the process, Trust My Garage has put together some top tips and advice on how to ensure you’re meeting the legal requirements and giving your motor some TLC at the same time.

 

While this information is currently up to date, the MOT test will change on 20th May 2018. Some new things will be included, defects will be categorised differently, there will be stricter rules for car emissions and diesel vehicles, and some vehicles over 40 years old won’t need an MOT. Look out for our blog post detailing the changes coming soon.

 

How do I know when my MOT is due?

Your car must undertake its first MOT three years after its first registration, and then every year after that. If you need to know when your MOT is due, you can sign up to the new .GOV MOT reminder service. This will provide you with a reminder one month before your MOT is due. You’ll get another reminder if you still haven’t had your vehicle tested 2 weeks before your MOT is due.

 

Ok, I know when my MOT needs to be completed – now what?

You can take your vehicle to any registered MOT testing station that provides tests on your class of vehicle. If you have a car, this will be Classes 4 & 7 and for motorcycles it’s Classes 1 & 2. MOT stations should have a sign outside that looks like this:

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This sign shows that the station has been approved by the DVSA as fit to carry out MOT tests, and you will be able to take your vehicle there to have the test completed.

 

How do I find an MOT Testing Station near me?

With over 22,000 MOT Stations operating in Great Britain, there’s plenty of choice to be had! If you’re looking for a trusted independent garage near to you, most Trust My Garage members are approved MOT stations. You can use TMG’s handy Find a Garage map to locate a garage that adheres to a Chartered Trading Standards (CTSI)-approved code of conduct. The Trust My Garage shield acts as a badge of quality for the independent garage sector, and demonstrates the commitment our garages follow to provide the highest levels of workmanship and customer service.

 

So, I’ve had my vehicle MOT’ed, but how does it help?

The MOT covers many aspects of vehicle safety and roadworthiness, as well as conducting compulsory exhaust emissions tests. At the end of the test, you will receive a certificate proving your vehicle has passed or details on why your vehicle has failed, as well as an advisory information provided by the qualified MOT Tester. Have a look at the photo below to see the areas covered in the test for cars:

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For a more in-depth breakdown of all the parts of your car looked at during the MOT, you can have a look at the full government list here.

 

Right. I’ve had a service though, is that the same thing?

Simply put, no. The MOT does not cover the condition of the engine, clutch or gearbox, which are the parts of your car that will be looked at during a service. A yearly service is also NOT mandatory, but is strongly recommended to help keep your vehicle in roadworthy condition. Many motorists opt to have their MOT and service conducted at the same time, as it means any issues can be detected and rectified in one appointment.

 

But my car looks fine, so why would it even need an MOT?

While it’s true that your car may look fine at a glance, when was the last time you checked the tread on your tyres? Do you know the proper depth it needs to be at to be road safe? Do you think your brakes are as responsive as when you first got your car? Are the electrics still safe and functioning properly? The MOT is designed to ensure your vehicle is as safe as possible when you drive it, and lets you know if there are any problems before they become a real danger to you and other road users.

 

Thanks! Remind me, where can I get my vehicle MOT’ed again?

No problem – you can take your vehicle to your nearest Trust My Garage member business. Whether it’s for an MOT, check-up, service or repair, the Chartered Trading Standards Institute (CTSI) approved code of conduct that our members use mean that you and you motor both get the best possible service. For more information you can visit www.TrustMyGarage.co.uk – and be sure to check out the Trust My Garage Facebook and Twitter pages too!

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What Trust My Garage Code status means to you

It’s great news for consumers as Trust My Garage (TMG) has now been granted Chartered Trading Standards Institute (CTSI) approval under the Consumer Codes Approval Scheme (CCAS). This means that when you take your car to a Trust My Garage member, you will now benefit from additional protection beyond the standard consumer rights, giving you the added assurance of a professional service, and the knowledge that your TMG member has chosen to accept the provisions of the TMG Customer Charter which forms the basis of the scheme’s compliance with the CCAS criteria .

The CTSI aims to help consumer-facing businesses, both in the UK and abroad, maintain the highest standards, giving peace of mind and added protection to customers. Businesses wishing to apply for code approval status face a rigorous process, and approval is only granted to organisations that can firmly demonstrate a commitment to the highest level of customer service and protection, and which also have a commitment to continually improving service standards within their industry.

tmgThe TMG consumer code is now the only code in the UK exclusively open to independent garage businesses, with the aim being to raise stands within the independent sector and promote peace of mind to all customers. The code means that it will ensure a strong disciplinary framework designed to ensure garages maintain the high standards that Trust My Garage stands for. It will also support garages to ensure that motorists always get the very best service at independent garages displaying the Trust My Garage shield.

But what does it mean for you when you visit your local member?

  • In addition to knowing the technicians at your local Trust My Garage member will be regularly assessed for quality and professionalism, you now have the assurance that they will always have access to up-to-date technical information, facilities and equipment, meaning that you are guaranteed a professional, quality service every time you visit a garage displaying the Trust My Garage shield. TMG businesses comply with the highest standards set by the CTSI, the national body for trading standards professionals.
  • In the rare event that you might have a complaint regarding a Trust My Garage member, you now have additional protection beyond standard consumer rights, including a clear complaints procedure and access to the National Conciliation Service, TMG’s alternative dispute resolution provider.
  • When you take you vehicle to one of our members for a service or MOT, you can rest assured that you are dealing with a firm that is determined to deliver the highest levels of customer satisfaction.
  • Trust My Garage truly is the independent scheme for independent garages in the UK. We have no hidden agenda or commercial affiliation, which means we really do exist to ensure that independent garage standards are continuing to improve; we have no commercial influence.
  • There are now more TMG members than ever before. Since we became the only CTSI backed code exclusively for independent garages, we have experienced a significant increase in enquiries from garages wanting to join the scheme, but only those that meet our standards and conditions are becoming members., We now have over 2,800 members and this number is growing all the time, meaning that there really is a TMG member near you, wherever you are in the UK.

Sounds good doesn’t it? But how do you find your nearest Trust My Garage member and join thousands of motorists enjoying independent quality every day? Simply visit our garage finder on our website or download the Trust My Garage app. Enter your postcode and we’ll show you where your nearest members are.

You can download the Trust My Garage app from any smartphone and it will instantly recognise your location before showing a number of trusted garages nearby. From the app, you can view garage feedback, view our educational videos and call one of our members directly to book a service, MOT, or recovery service.

Our brand new video explains more about Chartered Trading Standards Institute (CTSI) approval and what it means for you: