Blog Archives

Beat the rush for MOTs this autumn with Trust My Garage

Is your motor due for an MOT in the coming months? Find out how you can beat the rush with Trust My Garage!

In March, the DVSA granted six-month MOT exemptions to vehicles due a test after 30th March 2020 and before 31st July as part of the UK government’s measures to help stop the spread of coronavirus.

Those exemptions will begin to expire in September. Due to this, the DVSA are predicting October and November will be extremely busy for garages, as well as the usual December demand over the festive period.

Why should I book an MOT now?

Of the 9 million tests the DVSA moved, nearly 3 million vehicles have since had an MOT and passed. However, they want to help increase that number and ease the burden on the industry as demand increases in the autumn.

Autumn tends to be the busiest time of year for MOT tests under normal circumstances, but this year DVSA are expecting demand to double in September, October and November. If your MOT is due this autumn, consider getting it done as soon as possible to avoid the rush and ensure your vehicle is safe and roadworthy.

Using any vehicle with defects present on the highway, regardless of its MOT status, is an offence. You can be fined up to £2,500 – and be banned from driving and get up to 3 penalty points per defect for driving a vehicle in a dangerous condition.

It’s worth remembering that just because your vehicle has an MOT it doesn’t mean it’s safe or roadworthy. Always carry out regular vehicle checks – you can find out which in our “What to do when… your vehicle needs some TLC” blog post. If you want more complex items, such as suspension components, to be checked you can contact your local trusted garage and request some help.

How do I check a vehicle’s MOT expiry date?

To check the MOT status and MOT expiry date for your vehicle, you can use the DVSA’s MOT History service. If your vehicle was subject to an MOT extension throughout the UK lockdown, its MOT expiry date will automatically have been moved by six months.

You can also use this webpage to check if there are any outstanding recalls on your vehicle. This service allows motorists to check for defects or problems reported by the vehicle manufacturer which can impede vehicle safety or performance. If a recall is noted within the service, it is best to contact your manufacturer’s nearest garage to arrange an inspection or repair.

How can I book an MOT?

To book an MOT, you must first locate an MOT station in your area and contact them to discuss their availability. An MOT test takes around 45 minutes, plus additional time if there are any advisories, minor or major defects which require further attention.

Some motorists opt to book an MOT along with a vehicle service within the same appointment, as this saves them a return trip to the garage at a different date. Be careful though, as not all garages are MOT stations, and not all MOT stations offer vehicle servicing!

To find a garage in your area, you can use the Trust My Garage “Find a Garage” search and locate your nearest TMG members! Each garage in our network adheres to a Chartered Trading Standards Institute (CTSI) approved Code of Conduct to ensure the highest levels of service and professionalism.  You can even read reviews from other motorists about the members in your area to help you decide which garage is right for you. Try it out here:

Why use Trust My Garage?

Trust My Garage is a collection of Britain’s trusted local garages – each one different and all dedicated to the highest standards of skill and personal service.

Every garage in Trust My Garage are members of the Independent Garage Association, which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who must comply with a strict code of practice.

Every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for you and your vehicle. If you want to find out more about Trust My Garage, visit our website, like us on Facebook and follow us on Twitter!

Make unexpected car repair costs a thing of the past with Trust My Garage

With new research showing 34 percent of motorists have sacrificed travel plans to afford car repairs, planning ahead for potential vehicle issues and understanding the cost of maintenance and repairs is an important step for drivers to take.

Luckily, Trust My Garage can help you when it comes to understanding the process for vehicle servicing, maintenance and repairs – so read on to discover how you can make unexpected repair costs a thing of the past!

Find a local, reputable garage

If you’re in need of a local garage operating to the highest standards, Trust My Garage can help. With over 2,900 members across the UK, you’re never far away from a TMG member. We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease!

Simply visit TrustMyGarage.co.uk and pop in your postcode, and our ‘Find a Garage’ map will show you all the TMG members in your area! You can even read reviews from other customers if you’re unsure which garage is right for your needs. Try it out here:

This useful tool makes locating a TMG member a breeze – and you know you’re using a garage that operates to a Chartered Trading Standards Institute (CTSI) approved Consumer Code. You can also find out more about Trust My Garage by watching our TV advert!

Evaluate the costs of your vehicle’s requirements


In the same research, data showed that 27 per cent of drivers put off vehicle repairs due to cost worries – and one in four have actually scrapped or sold a car due to a repair they couldn’t afford! With any Trust My Garage member, you can ask for a cost estimate of any work undertaken and parts used on your vehicle. It’s even in our Customer Charter – which you can take a look at below!

Plan for your motor’s future with the Car Repair Plan

Most people are likely to have some sort of savings in case of an emergency to help them out with unplanned costs and problems – but have you thought about doing the same for your car?

As a driver, you need to be able to budget for the costs of regular maintenance and perhaps even a little extra for those unexpected costs.

The Car Repair Plan is the answer. It allows you to shield yourself from unexpected repair costs by providing a free, easy and flexible way to budget for car servicing and repairs. You can even set up a family fund, so more than one person can put in money, and you can use it on more than one vehicle. With the Car Repair Plan, a little bit of saving goes a long way!

You can use your Car Repair Plan fund at any participating Trust My Garage member – identifiable by the Trusty logo on our “Find a Garage” map.  Once signed up, you can transfer a little (or a lot!) every month into your account balance, so it’s ready to use when you need it. You can alter the payment or take a break at any time, or when you feel you have built up enough of a fund – it’s entirely flexible!

You can choose to use all or some of your account balance when settling your garage bill. The process is simple and straightforward, and there are no extra costs or hidden charges, making everything as simple as possible for you as a customer. Lean more with our Car Repair Plan Doodle ad:

More about Trust My Garage

If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so check out our Facebook and Twitter profiles and you can get the latest motoring news and updates straight into your social feeds!

Got a handy repair tip? Make sure to leave us a comment in the section below!

Car Repair DIY – Why you should Trust My Garage when it comes to fixing your vehicle

A new study has found 57% of UK drivers now attempt some repairs and maintenance on their cars in a bid to save money and time – but when it comes to service and repair, it’s best to let a skilled professional help you get the most out of your vehicle.

Although motor maintenance used to be a Sunday morning pastime, developments in vehicle technology over the last few years means that cars have become increasingly complex and this kind of home maintenance is no longer practical, safe or even cost-effective. By using a trained vehicle technician you’re ensuring quality and safety, so check out why it’s best to Trust My Garage below!

Why do motorists want to DIY their vehicle repairs?

Of the 2,308 UK motorists surveyed, one in five (21%) admitted to trying to make larger repairs to their vehicles, such as replacing parts – but why? The top reasons that caused motorists to get hands on were found to be:

  1. To avoid excessive garage fees – 39%
  2. I at least wanted to try and save myself some money – 24%
  3. The repairs seemed simple to make / there are tutorials online for everything – 21%
  4. I worry mechanics will rip me off – 10%
  5. I don’t have the time to be booking into a garage – 6%

Most of the reasons provided reflect a lack of trust in garages as motorists face a bewildering variety of choices in garage services and it can be hard to determine how to ensure quality of service at the right price.

With Trust My Garage the answer is in front of you! We want to ensure that any motorist can find a trusted local garage for all repairs – whether simple or complex – in the certain knowledge that the price will be right for the work involved.

You can easily locate your nearest member using our “Find a Garage” map – and even read honest reviews from other motorists about the quality and service provided to you and your vehicle. There are even photos of our member’s garages, so you can see exactly where you could take your motor! Want to find out more for yourself? Give it a try here:

But will DIY-ing it save you money?

When asked if their DIY repairs fixed the problems they’ve encountered, 62% said it had. However, of the remaining 38%, two-thirds of respondents admitted they often pay more between £80 and £170 to rectify the work they have attempted themselves.

The top repairs attempted before being taken into a garage to be sorted were ‘knocking out a dent’ (17%), painting an area of the car’ (15%) and ‘fixing a head gasket’ (12%).

Of course, if a motorist feels comfortable with repairing minor issues such as changing a headlamp bulb or windscreen wiper then it could save them money – but with larger repairs and replacements, it’s vital to let a trained technician work on a vehicle to ensure any work is conducted safely, thoroughly and to a high standard of workmanship.

How does Trust My Garage benefit drivers?

By visiting a Trust My Garage member, you can get a fixed quote or estimate, both of which are inclusive of parts, labour and VAT – so you know how much your repair will cost before any work is completed. On top of that, our members promise to only charge for any work completed, and any parts that are supplied and fitted to the vehicle. If you want to read more information, you can check out our Code of Practice here.

By using a TMG-approved member, you’re visiting a garage that adheres to a CTSI (Chartered Trading Standards Institute)-approved Code of Conduct. Our code means that you and your vehicle get the best service possible, no matter which TMG member you visit – so there’s no need to worry about doing it yourself when excellent service is on your doorstep!

Why should you leave it to the professionals?

Although wanting to save money is an understandable premise, vehicles are complicated pieces of machinery and it’s always best to let a trained technician do their job – after all, they understand the ins and out of the vehicles that drive on to their premises.

As well as this, the study shows that it’s a strong possibility you could end up paying even more to rectify a DIY error, so you could be out of pocket and still be left with a problem on your vehicle. If you’re attempting a larger repair, it could even leave your motor in an unsafe state.

More about Trust My Garage

Trust My Garage is a collection of Britain’s best local garages – each one different and all dedicated to the highest standards of skill and personal service.

All the garages in Trust My Garage are members of the Independent Garage Association which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who must comply with a strict code of practice, so every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for your money.

Visit TrustMyGarage.co.uk for more information – and be sure to check out our Facebook, Twitter and YouTube pages too!

Trust My Garage – the network of quality independent garages you can trust

What is Trust My Garage?

Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service. All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations.

If you take your vehicle for an MOT, service or repair at your local garage, how can you be sure of the quality of its work? At Trust My Garage, we truly believe that our members are the best independent garages in the UK, each one unique but all skilled professionals who are dedicated to providing top quality work.

 

Why should I choose a Trust My Garage member?

Since 2016 Trust My Garage members have all operated to a strict Code of Conduct, which has been approved by the Chartered Trading Standards Institute (CTSI) – the national body for trading standards professionals. Trust My Garage is currently the only CTSI backed code exclusively for independent garages, so you can rest assured that you are dealing with a firm that is determined to deliver the highest levels of customer satisfaction.

 

Why can I Trust My Garage?

All Trust My Garage members operate to the TMG ‘Code of Practice for Service and Repair’, as well as utilising our Customer Charter:

As every TMG member adheres to our strict criteria, you can rest assured that you can Trust My Garage for great service, every time.

 

Where can I find my nearest Trust My Garage member?

With over 2,900 members across the UK, you’re never far away from a TMG member. We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease!

Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.

Try it out here:

 

What happens if there is an issue with a garage?

If a customer does enter a dispute with a Trust My Garage member, our CTSI Code of Conduct offers a robust complaints procedure. We use an impartial Alternate Dispute Resolution (ADR) provider to ensure a fair outcome in every case.

How can I find out more about Trust My Garage?

If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so you can get the latest motoring news and updates straight into your social feeds! Check out our profiles:

Trust My Garage Facebook Trust My Garage Twitter

As of this week, you’ll also be seeing more of Trust My Garage with the launch of our debut TV advert! We want motorists in the UK to Trust My Garage – so be sure to keep an eye out for the Trust My Garage shield on your screens. You can also view our advert right here, so watch the video below and see why you can Trust My Garage:

If you’re looking for more information or would like to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

Like our new advert? Make sure to leave us a comment in the section below!