Blog Archives

Spring driving – Keeping safe in your motor with Trust My Garage

Spring is well on its way across the UK, but it can lead to changeable weather conditions – so how can you ensure you’re driving at your best for the conditions? The Trust My Garage blog is here to help!

Clear Out

Before setting off your journey – be it short or long – take time to clear out any accumulated items in your vehicle, such as winter coats, scarves or bags that kept you warm during the coldest period. By reducing additional weight in the vehicle, you may be able to help improve your fuel economy, which will put a spring in your step!

Pay Attention

With the weather getting slightly warmer, once you’re on the road you will find more people will begin to either walk or bike to work, so be sure to be alert for passing pedestrians and cyclists while driving.

If you want to brush up on the rules of the road, you can read the Highway Code in full here – or read our “Highway Code – How well do you know the rules of the road?” blog post!

Wear some Shades

If you’re driving to and from work, you’re probably going to encounter a very low sun. This means glare and reduced visibility, so be sure to take your time and try to spot any potential road hazards well in advance.

If you know it’s going to be a sunny journey, try to position your vehicle’s sun visor to keep your eyes in the shade. You can also wear sunglasses if you feel they’re necessary – but if you wear prescription glasses, make sure your sun lenses have an up-to-date prescription!

Keep an Eye on the Weather

Although it may be getting warmer, there is still a chance of some inclement weather! April showers are no joke, so don’t let them make a fool of you. Check out our “What to do when… you’re driving in wet weather conditions” blog post for some great tips on making sure you’re driving safely when it’s wet outside.

Stay Cool

Air conditioning is a boon as the temperature rises, but it contains a special gas which can slowly leak away. If you want to keep cool when it’s warm, you’ll need to ensure your air conditioning system has plenty of gas, with no holes in the pipework.

Many local garages offer air conditioning re-gas services – and many Trust My Garage members even list the service on their online profile! Type in your postcode here to find your nearest member and see what they offer:

Visit a TMG member

After the government’s MOT extension during the coronavirus pandemic ‘lockdown’ in 2020, it may be a good idea to re-align your vehicle’s regular MOT schedule by booking in an MOT at your original time. – so if your vehicle normally has an MOT in May but didn’t until October 2020, book an MOT in May 2021 to re-adjust the yearly schedule.

This can help you avoid the onset of extra MOT tests in September, due to other motorists who utilised the extension – and help ensure your vehicle is in a safe and roadworthy condition! If you need an MOT or a service this spring, make sure to take it in to your local TMG member or other nearby garage to get it ready for the road.

If you’re looking for a reputable, local, independent garage you can head to the Trust My Garage website and use our handy ‘Find a Garage’ map to locate your nearest TMG member, operating to a Chartered Trading Standards Institute (CTSI)-approved code of conduct. You can also check out our latest TV advert below:

Since 2016 Trust My Garage members have all operated to a strict Code of Conduct, which has been approved by the Chartered Trading Standards Institute (CTSI) – the national body for trading standards professionals. Trust My Garage is currently the only CTSI backed code exclusively for independent garages, so you can rest assured that you are dealing with a firm that is determined to deliver the highest levels of customer satisfaction.

Want to know more about TMG? To get more information or to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

Keep your vehicle road ready in lockdown with Trust My Garage

A new survey of the nation’s drivers has revealed more than half (54%) don’t know when their next service is due – so how can you keep your vehicle in top condition all year round? Find out with Trust My Garage!

Every year Highways England’s traffic officers deal with more than 85,000 breakdowns. 40 per cent of these breakdowns are caused by vehicles running out of fuel, poor tyre maintenance, power loss and engine trouble. These basic checks and maintenance can prevent many breakdowns:

  • Check tyres – check your tyre pressures are suitable for the load and their condition, including the spare. Always look out for cuts or wear and make sure tyres are comfortably over the minimum legal tread depth of 1.6mm.
  • Check fuel – before every journey, check your fuel levels and make sure you have enough to get to your destination. Always keep your tank at least one quarter full.
  • Check engine oil – use your dipstick to check oil regularly, if your vehicle has one.Alternatively, you can use your vehicle’s information system. Top up if needed, making sure you use the correct oil. Take your car to a garage if it is requiring frequent top ups.
  • Engine coolant – check your coolant is within the minimum and maximum markings.
  • Check screen wash – Always keep your screen wash level topped up so you can clear debris or dirt off your windscreen.
  • Check lights – look at whether indicators, hazard lights, headlights, fog lights, reverse lights and brake lights are functioning properly and that your lights are clean.
  • Windscreen wipers – check your wiper blades for cuts, nicks and wear. Replace them if they are not clearing your windscreen properly – and if they judder during use it’s a sign they may need replacing.

For more in-depth details on how to conduct basic checks and maintenance, take a look at our “What to do when… your vehicle needs some TLC” blog post!

If you’re looking for further help, Highways England has prepared a guide showing road users how to carry out the five most important vehicle checks: tyres, engine oil, water, lights and fuel. The guide has written details and helpful videos showing you how you can make sure your vehicle is always safe and roadworthy.

According to Highways England, knowing the benefits of regular checks and maintenance before getting on the road is key to travelling safely – but so is maintaining your vehicle’s regular servicing and maintenance schedule!

If you’re looking for a professional local garage to help with your servicing, repair or MOT needs, you can find a local CTSI approved Trust My Garage member by visiting the Trust My Garage website’s ‘Find a Garage’ map! You can even read reviews from other motorists about the members in your area to help you decide which garage is right for you. Try it out here:

Want to know more about Trust My Garage?

Trust My Garage is a collection of Britain’s trusted local garages – each one different and all dedicated to the highest standards of skill and personal service.

Every garage in Trust My Garage are members of the Independent Garage Association, which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who must comply with a strict code of practice. That way, every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best quality and value of service.

Have you got any top vehicle care tips? Let us know in the comments below!

Trust My Garage – 5 years of Consumer Codes approval for independent garages

On 20th October, Trust My Garage celebrated its 5th anniversary of being a Chartered Trading Standards Institute (CTSI) approved Consumer Code – but what does that mean when you visit a TMG member garage? Read on to find out!

What is Trust My Garage?

Trust My Garage is a collection of Britain’s best local garages – each one different and every one dedicated to the highest standards of skill and personal service. All the garages in Trust My Garage are members of the Independent Garage Association. The IGA is part of the Retail Motor Industry Federation (RMIF), one of Britain’s oldest motor trade organisations.

Trust My Garage is not a third-party web-based intermediary that comes between you and your local garage. It is a Code of Practice for independent garages, approved by the CTSI’s Consumer Code Approval Scheme. This means there are no extra costs involved for you or your garage and you will always be able to contact your garage directly, enabling you to build a trusted relationship, allowing members to maintain their high quality and standards of workmanship and service.

What is the Chartered Trading Standards Institute (CTSI)?

The Chartered Trading Standards Institute (CTSI) is a not-for-profit membership organisation founded in 1881 to support and represent trading standards professionals in the UK and abroad.

CTSI’s vision is for the United Kingdom to prosper through fair and safe trade. Their Consumer Codes Approval Scheme (CCAS) aims to improve customer service standards by:

  • The approval and promotion of codes of practice through code sponsors, approved by the CTSI
  • Protecting consumers with higher levels of customer service. By using an approved trader you will have protection above and beyond your normal consumer law rights, including access to a clear complaints procedure and Alternative Dispute Resolution (ADR) service if you have a problem
  • Allowing businesses to display the codes logo to reassure consumers

How does a Consumer Code work?

The CCAS is committed to promoting Codes of Practice, such as Trust My Garage, that meet their core criteria and have obtained CTSI approval.

By adhering to a Consumer Code, TMG members can display the CTSI Approved Code logo – which gives you confidence in the reputable standards of the business.

You should always look out for the CTSI approved code logo when searching for a local business, so you can be confident that any approved code sponsor you choose has a proven commitment to be honest and have higher consumer standards. Click here to find out more how the Consumer Code Approval Scheme can help you as a consumer.

You can read more on the official Trust My Garage CTSI code sponsor listing here.

How can I find a TMG member garage?

The easiest way to locate your nearest Consumer Code-approved TMG member is by using our “Find a Garage” map. You can simply pop in your postcode and your preferred mileage radius and all TMG members in your area will be displayed! Try it out here:

You can sort members by distance, best reviews and number of reviews so you can decide which garage you want to use. TMG member profile pages also provide contact information and tell you which services the business offers – so you can decide who is best for you and have all the information you need to contact your chosen garage at the click of a mouse!

 If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so check out our Facebook and Twitter profiles to get the latest motoring news and updates straight into your social feeds!

Keep your vehicle safe and roadworthy with Trust My Garage

Rising road traffic volumes across the UK has the potential to lead to increased chances of an accident – but how can you keep yourself and your passengers safe and your vehicle roadworthy? Find out with Trust My Garage!

According to Department for Transport (DfT) statistics, in 2019 car traffic hit the highest-ever figure of vehicle miles driven  – 278.2 billion miles! Add into this recent updates on how people use public transport due to the impact of coronavirus, and it’s easy to see why mileage is at an all-time high.

With an increased number of vehicles covering more miles than ever, looking after your motor is extra important to stay safe on the UK’s road network – but how do you go about it?

Vehicle Occupant Safety

A key factor in vehicle safety is ensuring the drivers and any passengers are safe while inside the cabin. To maintain a safe and roadworthy vehicle you need to:

  • Set your driving position – Drivers should have their seat pulled far enough forward so that they can fully extend the clutch pedal while maintaining a slight bend in the knee. The backrest of the seat should be tilted back ever so slightly, and when turning the steering wheel your shoulders should remain in contact with the seat – not hunched forward. The headrest should also sit higher than the driver’s ears to keep the head secure in the case of an accident.

  • Check all seatbelts – look for any signs of damage, and fasten the seat belt and pull to check it’s secure with no looseness. Retraction should be smooth, as any noticeable slowness, hesitation or delay to the retraction rate or jerking movements could indicate an issue.

  • Check your rear-view mirror – Sit in your normal driving position and using your left hand, grip the plastic surrounds of the mirror and move it so that you can see the entire rear window and as little of the interior as possible; essentially ‘framing’ the rear window in the mirror.

  • Check your wing mirror position – Sitting in your normal driving position, adjust the right-side wing mirror so that the horizon (the point at which the road disappears into the distance) is in the centre of the mirror. Ensure there is only a very small portion of the side of your car in the left side of the mirror. Repeat with the left-side wing mirror.

  • Check any child seats – The current law states that all children travelling in a car must use the correct car seat appropriate to their weight or height, until they are either 135cm in height or 12 years in age, whichever they reach first. If a seat is required, check the vehicle seat belt is running through the correct path in the child seat and that it is not twisted; it should hold the seat securely in place and resist you pushing on the seat. If you push against the seat and it moves, reassess why the seat is not locking in securely. If you are caught with an ‘unsuitable’ or wrongly fitted car seat, you could be fined £500.

  • Restrain your pets – Rule 57 of the Highway Code states: “When in a vehicle make sure dogs or other animals are suitably restrained so they cannot distract you while you are driving or injure you, or themselves if you stop quickly. A seat belt harness, pet carrier, dog cage or dog guard are ways of restraining animals in cars.” There is no direct law that will penalise motorists for not obeying the Highway Code, but drivers could be fined £1,000 for driving without proper control of their vehicle if they’re pulled over by a police officer.

Plan your route(s)

Before setting off on any journey it is worth checking the routes to your destination. Ideally, have a main route and a back-up option prepared in case of unforeseen delays like traffic or road closures. Many internet search engines offer mapping functions, providing travel times based on time of day, traffic and road incidents, so you can prepare well ahead.

By doing a little homework beforehand, you could save a lot of time and avoid frustrations – which means safer journeys!

Check your vehicle’s tax and MOT status

Before you’ve even left the house, you may need to check these three important documents are valid and have enough time left on them.

About a month before your road tax expires the DVLA will issue you with a V11 Vehicle Tax Reminder, containing the information you need to either renew your tax online, via telephone or at a Post Office branch, as well as the date your current road tax period will expire. You can also check the status of your road tax or renew it online via the Gov.uk website.

If you are unsure of your vehicle’s MOT status you can use the Gov.uk MOT history checker to see when your vehicle last had an MOT, and the previous detailed information about that MOT. It’s worth ensuring that any advisory items noted at the last MOT are repaired, as these items may have deteriorated since the last MOT was carried out. As part of this service, you can also check if there are any outstanding recalls for your vehicle – where the manufacturer needs to investigate and potentially repair a problem with a certain batch of vehicles – and how to proceed if there is a recall problem. Find out more on the Gov.uk website.

Check your lights and levels

Before setting off on any journey, check your lights and levels! You can either checking them yourself or asking a friend or family member to walk around the vehicle. Make sure you check all lights – including brake lights and number plate lights – to ensure they are clear and functioning correctly.

You should also check your oil, screen wash and engine coolant levels at regular intervals – at least once a month depending on the age of your vehicle. If you aren’t sure of how to inspect your vehicle properly, you can always ask a local, trusted garage to see if or what levels and lights need topping up or replacing.

Brakes

Brakes are an essential part of any car and therefore should be regularly checked and well maintained. So, how can you tell your brakes are in tip top condition?

It’s a case of making sure you have them checked regularly. An easy way to test your brakes is by driving at a slow speed in an area or road with no traffic, and gently applying pressure.

Listen out for warning signs, as brakes will let you know when there is a problem – whether this is through grinding or squeaking. Sometimes your car will act like it has a mind of its own and pull you to one side when applying the brakes, which could indicate a fault or imbalance with the braking system. Vibrations and temperamental pedal feel are also a sign you need to give your car some attention – so look out for the signs and don’t ignore them.

Tyres

Checking your vehicle’s tyre pressure is easier than you might think! You can check and correct your tyre pressure at most UK petrol stations using a pay-per-use air and water station, or you can purchase your own tyre pressure gauge – the choice is yours.

If you aren’t sure what pressure is correct for your vehicle’s tyres you can refer to your Owner’s Manual. Details should be provided in either/both BAR and PSI, and you can adjust your pressures to the recommended figure. Often a vehicle’s tyre pressure information is also provided on the interior frame of the front passenger or driver’s door, or sometimes inside the fuel filler flap, so be sure to check there if you need a quick reference point as well.

Don’t forget to check all your tyres’ tread depths too. The legal minimum tread depth in the UK is 1.6mm across the central three-quarters, however it is recommended to keep your tyres at 3mm or above for optimum grip. Drivers who fail to comply with the regulations face a fine of up to £2,500 and three penalty points for each illegal tyre.

As well as this, don’t disregard any warning lights that may appear on your dashboard! If you are unsure of their meaning either consult your vehicle’s Owner’s Manual or visit your local Trust My Garage member, who will be able to advise of any issues with your car. To learn all you need to know about ensuring your vehicle’s tyre are ready for the road read our “What to do when… you need to check your vehicle’s tyres” post.

Breakdown Essentials

If you do suffer the unfortunate experience of a breakdown it’s important to keep some essentials in the car – reflective or bright clothing so you and your passengers are visible to other traffic, a fully charged mobile phone, a torch, warm clothes, comfortable and waterproof shoes, hot drinks and snacks (Telegraph). That way, when you’re waiting for some roadside assistance or a recovery vehicle you can stay warm, full and safe while trying to stave off the boredom. For more details, check out our winter blog post’s “Breakdown Essentials”.

More about Trust My Garage

If you take your vehicle for an MOT, service or repair at your local garage, how can you be sure of the quality of its work? At Trust My Garage, we believe that our members are the best independent garages in the UK, each one unique, but all skilled professionals who are dedicated to providing top quality work.

By using a TMG-approved member, you’re visiting a garage that adheres to a CTSI (Chartered Trading Standards Institute) approved Code of Conduct. Our code means that you and your vehicle get the best service possible, no matter which TMG member you visit – so excellent service is on your doorstep!

With over 3,000 members across the UK, you’re never far away from a TMG member. We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease.

Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.

If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so check out our Facebook and Twitter profiles to get the latest motoring news and updates straight into your social feeds!

Keep your vehicle germ-free with Trust My Garage

During the coronavirus pandemic, the importance of keeping clean has been highlighted in every aspect of daily life – so when it comes to your vehicle, what are the best ways to keep the germs at bay? Find out with the Trust My Garage blog by reading on!

In a survey of 1,000 drivers, 38 per cent said they only clean their car once every couple of months, 16 per cent said they did it just once a year and 9 per cent said they clean their less than once every 12 months – but why is keeping your motor clean so important?

As a vehicle is often a communal space, whether for work or personal use, motorists must be careful to ensure their car or van is kept free from as many germs as possible – especially if multiple drivers and passengers utilise the vehicle.

Before

Before getting into your vehicle, you can attempt to keep germs on your person at a minimum by washing your hands with soap and warm water or use hand sanitiser if you can’t get to a sink. As people use their hands for almost everything, they are a major point of transfer for germs to get from one point to another.

By washing or sanitising prior to getting into a vehicle, you are removing any potentially unwanted germs from your hands and stopping them coming into contact with door handles, seatbelts and seatbelt fasteners, the steering wheel and any other controls within your vehicle. If you have antiviral wipes, consider keeping them in the car to wipe down surfaces. Always read the instructions as some wipes may not be suitable for the surfaces and materials inside cars.

During

If you’re concerned about sharing your vehicle with other drivers or passengers, try to keep touching any unnecessary objects and parts of the car to a minimum – unless it is negatively affecting your driving, vision or comfort. Where possible, travel alone and only make essential trips to keep chances of germ transference as low as possible. Where you are required to carry others in your car, consider asking them to sit in the rear seats to remain within social distancing guidance as best as possible.

After

Once you have exited your vehicle at your destination, clean and sanitise any surfaces you have touched inside the car with a wipe or other cleaning product to remove any bacteria. Once done, throw the used item/s immediately into a bin and do not re-use.

Just like before you step into a vehicle, wash or sanitise your hands as soon as possible, and where possible refrain from touching any other items or surfaces until you have been able to clean your hands.

If you have arrived home from a journey, remove your shoes, coat and any other items such as a handbag and sanitise them as best as possible before touching other objects or surfaces in your house. Again, wash your hands with soap and water for at least 20 seconds after you’ve finished cleaning.

Vehicle Care

Regular cleaning of the exterior and interior of your vehicle may help you avoid germ-heavy spots – particularly in areas you touch frequently such as door handles, seatbelt buckles, the ignition, steering wheel and controls such as indicators and wiper stalks. Soap and water is a proven method to remove the virus, or you can use rubbing alcohol of at least 60% purity or specific car cleaning products if you prefer.

If you are looking at using cleaning product, do your research to locate one that works best for you. For example, leather interiors can require different cleaning products to cloth upholstery to avoid damage to the leather, so make sure you’re using the appropriate materials to keep your car looking great as well as staying clean.

This video also details some great ways to keep your car germ-free, so you can check out these tips:

Other, manufacturer-specific videos are also available if you’re looking for information tailored to your vehicle make too.

If you’re looking for help or guidance about cleaning and maintaining your vehicle during the lockdown, you could also call your local garage and ask for advice! Garages have been classed by the government as an essential business, so can remain open. Some may be operating on reduced hours, so check the opening times and contact details of your nearest member using the Trust My Garage website’s Find a Garage map – try it out here:

More about Trust My Garage

Trust My Garage is a collection of Britain’s trusted local garages – each one different and all dedicated to the highest standards of skill and personal service.

Every garage in Trust My Garage are members of the Independent Garage Association, which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who must comply with a strict code of practice. Every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for you and your vehicle. If you want to find out more about Trust My Garage, visit our website, like us on Facebook and follow us on Twitter!

What to do when… You’re maintaining your vehicle during lockdown

With the ongoing COVID-19 coronavirus pandemic affecting the UK, many motorists are making efforts to keep their vehicle in tip-top shape without breaking the social distancing measures set in place by the UK government. To help drivers, Trust My Garage has put together some advice on how you can stay within the guidelines and keep your vehicle at its best – read on to find out more!

With the implementation of a lockdown, it is best to use your car only for essential travel – such as food shopping, collecting a prescription, medical appointments or travelling to work if you are unable to work from home. By using vehicles less frequently than is the norm, many motors are left standing on driveways, in garages and parked on the roadside, leading to potential roadworthiness and safety issues.

Remember, many garages remain open for essential repairs, so if you have any concerns about your vehicle’s roadworthiness, get it checked out as soon as possible.

MOT status, tax and insurance – are you covered?

Without getting into your vehicle, you could be in violation of the UK’s motoring laws – but you can take simple steps to be sure you aren’t driving illegally.

MOT

Due to the pandemic, the UK government is extending car MOTs due from 30th March onward by six months on a 7-day rolling basis (so an MOT due on 1st April is now due on 1st October, and so on). Review dates are currently subject to a staggered implementation, and extended dates are being posted on the Gov.uk website here. To find out more on how the extension works, you can view our “The MOT Extension – how does it work and does it apply to you?” here.

Even if your vehicle’s MOT has been extended by the government, should you feel it is unsafe or unroadworthy take it to a garage as soon as possible for an MOT, repairs or maintenance. Your safety and the safety of other road users is paramount!

Tax

Although you may not be using your vehicle as regularly as normal, it is still subject to Vehicle Excise Duty (VED), commonly known as road tax. This is an annual tax that is levied as an excise duty and which must be paid for most types of vehicles which are to be driven or parked on public roads in the UK.

About a month before your road tax expires the DVLA will issue you with a V11 Vehicle Tax Reminder, containing the information you need to either renew your tax online, via telephone or at a Post Office branch, as well as the date your current road tax period will expire. You can also check the status of your road tax online via the Gov.uk website here.

Insurance

During lockdown, you may also need to check that your vehicle is still insured for use. Your insurance provider will send a reminder email or letter approximately a month before your policy is due for renewal, so you can choose to either renew with your current supplier, or with another provider depending on what suits you best.

If you aren’t sure when your insurance renewal is due, your existing policy documents will provide the correct date. Insurance providers often supply these via an online portal or paper format, depending on what you have requested, so you can check at your convenience.

Tread carefully when it comes to tyres

You should check your tyre pressures at least every two weeks – and if your vehicle has a spare, check that too! Under inflated tyres increase fuel consumption and reduce vehicle handling, and they also lead to increased tyre wear, which means your tyres may require replacing sooner than you expect.

The legal limit for minimum tread depth in the UK is 1.6mm across the central three-quarters of the whole tyre, however it is recommended to keep your tyres at 3mm or above for optimum grip. Drivers who fail to comply with the regulations face a fine of up to £2,500 and three penalty points for each illegal tyre. You should also look out for cuts or wear anywhere on the tyre and replace them if you can see tears or bulges.

If a vehicle stands for an extended period of time, flat spots may occur on your car’s tyres. These happen when a vehicle’s wheels have not rotated for a long period of time and the downward pressure from the body causes the tyres to become misshapen where they contact the road surface.

When a car has a flat spot on one of its tyres, this can lead to symptoms such as vibrations on the steering and inconsistent handling, because the wheel is unbalanced. If flat spots do occur on your tyres, they may rectify themselves as the vehicle is brought back into use; however this may take some time. If you are unsure whether the vibration you are encountering is a tyre flat spot or something more serious, contact your local garage.

Batteries and brakes – are they roadworthy?

When a vehicle is not used for a prolonged period of time there is a risk of the battery power draining to a point where there is insufficient charge to start your car. If you find your car has a flat battery you have a number of options:

  • Charge it using the correct type of external battery charger
  • Jump start the car using jumper leads connected to another vehicle or battery.

Before using either option it is always advisable to consult your vehicle handbook to ensure you connect any cables correctly, as so incorrect use could cause damage to your vehicle’s sensitive electrical systems.

If there are two cars in your household, you may want to consider alternating your essential trips in them. You should also be mindful that repeated short journeys will flatten your battery faster than usual, which is even more reason to follow the government’s guidance to shop for necessities as infrequently as possible. You should also avoid turning your engine on only to turn it off again shortly after.

Another issue that can occur when vehicles are left unused for long periods is brake seizure or sticking. This makes it difficult to get the vehicle rolling after not being used. If your brakes do stick or seize on this may not be as easy to resolve as a flat battery, so contact your local garage and arrange for a vehicle check prior to undertaking any travel after prolonged periods without use.

Working brakes should have a foot pedal that feels firm throughout its working travel, getting firmer the more you push down on the pedal. If you notice that the brakes feel spongy or slack, and perhaps the car appears to be taking longer to slow down or stop, you likely have air in the brake lines. If this is the case, take your vehicle to a garage to have it inspected!

Keep things fluid

You should check fluid levels to keep your engine well maintained and have your car ready to drive when you need it. Top up your:

  • Oil: Make sure your engine oil level is showing between the minimum and maximum marks on the dipstick. If your vehicle doesn’t have a dipstick consult the handbook on how to check your engine oil level electronically. Details of the correct oil type and grade will also be noted in your handbook.
  • Coolant: The coolant level in your vehicle should be between the minimum and maximum marks on the water tank in the engine compartment. If you need to top up your coolant, you must do so as per the vehicle manufacturer’s instructions.
  • Windscreen wash: A clear view of the road is vital. A dirty windscreen combined with low Spring sunshine can make visibility difficult. If your washers aren’t working correctly your view of the road ahead can be severely impaired, so top up your screen wash and check you wiper blades for dirt or trapped debris

Take a long, hard look

Prior to setting off on any journey, it’s always good to visually inspect your vehicle for any issues, such as dirty or broken lights or tyre inflation, and ensure your front and rear number plates are clearly visible.

Not sure how best to care for your car?

Our ‘What to do when…’ series can provide some further tips and insight across other areas of motoring and vehicle maintenance to help you ensure your motor is running at its best! You can check out our other posts in the series here.

If you’re looking for a professional local garage to help give your car some TLC you can find a local CTSI approved Trust My Garage member by visiting the Trust My Garage website’s ‘Find a Garage’ map! You can even read reviews from other motorists about the members in your area to help you decide which garage is right for you. Try it out here:

Want to know more about Trust My Garage?

Trust My Garage is a collection of Britain’s trusted local garages – each one different and all dedicated to the highest standards of skill and personal service.

Every garage in Trust My Garage are members of the Independent Garage Association, which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.

Every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for you and your vehicle. If you want to find out more about Trust My Garage, visit our website, like us on Facebook and follow us on Twitter!

Don’t forget: If you can think of any more top lockdown maintenance tips, leave us a comment in the box below!

Make unexpected car repair costs a thing of the past with Trust My Garage

With new research showing 34 percent of motorists have sacrificed travel plans to afford car repairs, planning ahead for potential vehicle issues and understanding the cost of maintenance and repairs is an important step for drivers to take.

Luckily, Trust My Garage can help you when it comes to understanding the process for vehicle servicing, maintenance and repairs – so read on to discover how you can make unexpected repair costs a thing of the past!

Find a local, reputable garage

If you’re in need of a local garage operating to the highest standards, Trust My Garage can help. With over 2,900 members across the UK, you’re never far away from a TMG member. We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease!

Simply visit TrustMyGarage.co.uk and pop in your postcode, and our ‘Find a Garage’ map will show you all the TMG members in your area! You can even read reviews from other customers if you’re unsure which garage is right for your needs. Try it out here:

This useful tool makes locating a TMG member a breeze – and you know you’re using a garage that operates to a Chartered Trading Standards Institute (CTSI) approved Consumer Code. You can also find out more about Trust My Garage by watching our TV advert!

Evaluate the costs of your vehicle’s requirements


In the same research, data showed that 27 per cent of drivers put off vehicle repairs due to cost worries – and one in four have actually scrapped or sold a car due to a repair they couldn’t afford! With any Trust My Garage member, you can ask for a cost estimate of any work undertaken and parts used on your vehicle. It’s even in our Customer Charter – which you can take a look at below!

More about Trust My Garage

If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so check out our Facebook and Twitter profiles and you can get the latest motoring news and updates straight into your social feeds!

Got a handy repair tip? Make sure to leave us a comment in the section below!

What to do when… You need to visit a Garage for vehicle maintenance

With 47% of UK drivers worried about the cost of unexpected vehicle repairs, you’re not alone if you aren’t sure what to do when you need to visit a garage! With drivers spending an average of £574 each per year on car repairs, it’s important to know the best way to go about getting your vehicle into the workshop, so find out below with Trust My Garage!

Assess the issue

If you have any vehicle knowledge it is worth taking the time to assess your suspected issue, as this can save time for the technician once your vehicle is in the workshop. If you aren’t sure of what or where the issue is, advise the garage of this so they can take the time to fully inspect your vehicle and, where possible, determine the nature of the problem.

Explaining any problems – such as a concerning noise of vibration when driving at speed/on start-up – to the garage, will give them vital information and help them find the root cause of the problem quicker.

Locate a garage that suits you

If you aren’t sure where to begin when looking for a garage, you can make it easy for yourself with Trust My Garage! By using our ‘Find a Garage’ map you can check out the garages in your area who work to a CTSI-approved Code of Conduct. You can even read reviews and request a quote for the work your vehicle needs! Try it out here:

All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations. All Trust My Garage members also operate to the TMG ‘Code of Practice for Service and Repair.

IGA members are true professionals who must comply with a strict code of practice. Every customer of a Trust My Garage member can rely on using a nationally recognised brand to help you and your vehicle get the best value service for your money.

See what parts are needed

Should your vehicle need parts to complete the repair, these will be quoted for, along with the labour cost to fit them. If you’re looking to compare more than one garage’s prices you can ask for this information upfront before going ahead with any work to be completed.

With TMG members, you can ask for a fixed quote or estimate, inclusive of parts, labour and VAT prior to approving any work on your vehicle.

Understand your vehicle’s issues and repairs

If your vehicle has had to undertake any kind of repair work, the garage you use should be able to explain what has happened to the vehicle and how it can be/has been repaired. If you aren’t sure about any information, ask! Technicians understand that most motorists aren’t informed of the inner workings of a vehicle and should be able to explain – or even show you – where an issue has arisen or has been fixed.

It might seem silly to ask but if it helps you know what’s going on with your car, a professional should be happy to provide as much detail as they can. You can also ask to inspect any parts removed from your vehicle so you can see if there are any visible issues or differences compared to how the part should look and function.

Maintaining your vehicle

A great way to ensure your vehicle is performing at its best is by keeping up with it prescribed maintenance schedule. Remember; your yearly MOT is a check on the vehicle and not a service.

Trust My Garage members offer a range of services, which you can review on each garage’s profile page on the Trust My Garage website. You can also view photos of the garage, check opening times and see reviews from other customers.

More about Trust My Garage

Trust My Garage is a collection of Britain’s best local garages – each one different and all dedicated to the highest standards of customer service and technical know-how. Visit TrustMyGarage.co.uk for more information – and be sure to check out our Facebook, Twitter and YouTube pages too!

Road Safety Week 2019 – How you can stay safe on the UK’s roads

This week (18-24 November) is Brake’s Road Safety week – the UK’s biggest road safety event. This year, Brake want everyone to “Step up for Safe Streets” and learn about, shout about and celebrate the amazing design-led solutions that will allow us all to get around in safe and healthy ways, every day. Want to find out more? Read on!

What is Brake?

Brake are a road safety charity based in the UK, who’s ethos is improving road safety for everyone. They work with communities and organisations across the UK to stop the tragedy of road deaths and injuries, make streets and communities safer for everyone, and support people bereaved and seriously injured on roads.

Brake’s vision is a world where everyone moves without harm. They believe that mobility without danger is everyone’s human right wherever we are; in cities, towns, villages or moving between places.

What is Road Safety Week?

Road Safety Week has been running since 1997 and aims to raise awareness for all road users, including motorists, on how they can use the UK’s road network to travel safely without negatively impacting any other users.

Every year, Brake organise a week where they raise awareness about the impact of road safety and the issues carelessness on the roads can cause. Across the world:

  • Every 24 seconds someone is killed on a road
  • More than 1.3 million people die on the roads every year
  • Road crashes are the leading cause of death for young people aged 5–29

In Britain alone, someone is killed or seriously injured every 20 minutes. Motorists and other users can sign the Brake Pledge, designed to highlight how to protect themselves and the people around them on the roads. Although it’s only one week of the year, motorists should use the advice from the Pledge year-round!

How can you help?

You can sign the Brake Pledge and commit to being a safer driver! You can also donate to Brake to help them support people bereaved or seriously injured and deliver road safety activities to educate people and raise awareness about road safety in all generations.

Whilst Brake provides guidance and support for road users, an important part of avoiding accidents is ensuring your car is in good order and that’s where your local Trust My Garage member can help. Trust My Garage is a collection of Britain’s best local garages – each one different and all dedicated to the highest standards of skill and personal service.

If you take your vehicle for an MOT, service or repair at your local garage, how can you be sure of the quality of its work? At Trust My Garage, we believe that our members are the best independent garages in the UK, each one unique but all skilled professionals who are dedicated to providing top quality work. Find out more by watching our TV ad:

By using a TMG-approved member, you’re visiting a garage that adheres to a CTSI (Chartered Trading Standards Institute) approved Code of Conduct. Our code means that you and your vehicle get the best service possible, no matter which TMG member you visit – so excellent service is on your doorstep!

With over 2,900 members across the UK, you’re never far away from a TMG member. We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease!

Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.

If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so check out our Facebook and Twitter profiles and you can get the latest motoring news and updates straight into your social feeds!

Got a top road safety tip? Like our TV advert? Make sure to leave us a comment in the section below!

Help your motor beat the frost this winter with Trust My Garage

With frost now starting to creep across the UK, drivers should be taking steps to ensure their vehicles are safe, roadworthy and winter ready. Trust My Garage has some top tips for looking after your motor in the winter weather – read on to find out what you can do to keep rolling through the chilly season!

Do I need Antifreeze?

In short; yes! Antifreeze is clever stuff that stops the water in your engine’s cooling system from freezing! It also does several other important jobs, making it a vital car fluid to keep your engine running smoothly.

As well as preventing water from freezing, antifreeze raises the boiling point of engine coolant to prevent overheating. The stuff also protects your engine from internal corrosion, aids heat transfer, and prevents scale from building up internally.

How do you use it?

There’s the concentrated form, or the ready mixed with water kind. The latter version is commonly referred to as engine coolant and can normally be used straightaway for top-ups and replacements. The concentrated form needs to be diluted with water, usually at a level of around 50% antifreeze and 50% water. Always check the pack’s instructions for the right ratio to use, as well your vehicle’s Owner’s Manual to make sure you use the correct variety for your car, as recommended by the manufacturer.

Braking

Brakes are an essential part of any car and therefore should be regularly checked and well maintained. This is especially important during winter months, but how can you tell your brakes are in tip top condition?

It’s a case of making sure you have them checked regularly, as the winter months can be very wet and sometimes puddles can be difficult to avoid. When driving through a puddle, make sure you test your brakes afterwards by driving at a slow speed and gently applying pressure.

Listen out for warning signs, as brakes will let you know when there is a problem – whether this is through grinding or squeaking. Sometimes your car will act like it has a mind of its own and pull you to one side while driving, which could indicate a fault or imbalance with the braking system. Vibrations and temperamental pedals are also a sign you need to take give your car some attention – so look out for the signs and don’t ignore them.

Don’t ignore any warning lights that may appear on your dashboard! If you are unsure of their meaning either consult your Owner’s Manual or visit your local Trust My Garage member, who will be able to advise of any issues with your car.

Heading on a trip? Plan your route

The further the distance you’re travelling, the more chance there is for issues such as traffic to occur. We’re getting close to Christmas, which is a peak time for driving as many people visit their families over the festive period, so try and ensure you give yourself adequate travelling time.

Here are some of the routes identified by motoring organisations as traffic hotspots over Christmas:

  • The M1, A1 and A1(M) northbound
  • The M4 westbound to Wales and around Heathrow
  • The M3, A303 and M5 heading to the West Country
  • The M23 to Gatwick and the M11 to Stansted
  • The M62 over the Pennines is often affected by snow, as is the A1079 between Hull and York

It’s also worth noting that many main roads and motorways will be gritted in the case of snow and ice, but this won’t necessarily happen in areas that don’t see as much traffic. It’s worth taking some extra time by using main roads to get to your destination instead of taking shortcuts that often require drivers to travel on country lanes, as these may be more dangerous in poor weather.

With the onset of dark evenings after the clock’s go back an hour it’s important to make sure all your lights are working properly. With poorer weather conditions it’s also wise to make sure your motor’s wiper blades are in good condition and your screen wash level is topped up with a good quality fluid – this will help prevent your washers from freezing in the lower temperatures.

Check your tyres

To learn all you need to know about ensuring your vehicle’s tyre are ready for the road, regardless of the time of year, read our “What to do when… you need to check your vehicle’s tyres” post. In winter, it can also be advisable to equip winter tyres to your vehicle – but how are they beneficial to you?

Winter tyres are designed to offer optimum traction and grip in cold conditions. They have a softer compound, along with deeper grooves and narrow cuts – called sipes – built into the tread. These features help disperse water and snow, and allow the rubber to move around, which improves contact with the road. You can identify a winter tyre by the snowflake symbol on the sidewall. Tyres without the snowflake symbol but marked ‘M+S’ (Mud and Snow) are not necessarily proper winter tyres.

Winter tyres work best at temperatures below 7°C. Indeed, they outperform conventional ‘summer’ tyres for traction, cornering grip and braking in such conditions – regardless of whether there is snow or ice.

Winter tyres aren’t mandatory in the UK. Only a small percentage of drivers choose to fit them, many of whom live in more remote areas – such as the Scottish Highlands – however, it’s a different story in much of mainland Europe. If you travel abroad with your car over the winter season, check the requirements and laws for each country you visit to avoid a fine.

The price of winter tyres varies widely, dependent on your car and wheel size. On average, they are slightly more expensive than an equivalent summer tyre in the UK.

However, while the cost of four winter tyres is significant, remember that your summer tyres will last longer as a result. Thus, while you may have a fairly high initial outlay, the longer-term cost of winter tyres is relatively low.

Lights

Before setting off on a journey, turn on your vehicle’s lights and either walk around the vehicle to conduct a check or ask a passenger to check all your lights are working correctly – be sure to press the brake too and check that all three lights are working.

If any lights are dim or aren’t working, including fog lights and number plate lights, you should get them replaced as soon as possible.

Breakdown Essentials

If you do suffer the unfortunate experience of a breakdown it’s important to keep some essentials in the car – a fully charged mobile phone, a torch, warm clothes, comfortable and waterproof shoes, hot drinks and snacks (Telegraph). That way, when you’re waiting for some roadside assistance or a recovery vehicle you can stay warm, full and safe while trying to stave off the boredom.

If you’re on the motorway in the event of your vehicle developing a problem, the Highway Code says to leave at the next exit or pull into a service area. If you can’t do so, you should pull onto the hard shoulder and stop as far to the left as possible, with your vehicle’s wheels turned to the left.

Once you have safely pulled over, switched off the engine and removed the key from the vehicle, exit it as soon as possible. You should leave the vehicle by the passenger side doors if at all possible, so that you’re not at risk of oncoming traffic. Make sure all passengers do the same, and that they keep far away from the carriageway – be sure to stay behind the roadside barriers where possible.

Put the hazard lights on, and, if it’s dark, put your side lights on too. If it’s foggy, put the fog lights on if you can do so with the vehicle switched off. Generally, if you can’t see for more than 100 metres, the visibility is poor and that’s when your fog lights should be used.

Emergency snow kit

  • Warning triangle – let other drivers know your situation to avoid stress and confusion
  • Cat litter or sand – to put under the wheel to help traction in slippery conditions
  • Snow shovel or spade
  • Ice scraper
  • Warm clothes and footwear
  • Snacks and water
  • Torch
  • Mobile phone
  • Blanket or sleeping bag
  • Jump leads
  • High visibility jacket
  • First aid kit
  • Heat pad – If you are stranded in the snow and the exhaust pipe is covered, it can be dangerous to run the engine. These help you stay warm.

TMG member garages are located all over the UK, so no matter where you are, we’re here to help you. If you want to see where your nearest garage is, pop in your post code and take a look!

Remember, you’re never far from a Trust My Garage member who can help you out with any problems that you might experience on the road. All of our members are Trading Standards approved and are here to get you back on track quickly and safely.

What is Trust My Garage?

Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service. All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.

Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand.

For more information about Trust My Garage or to locate your nearest TMG member visit www.trustmygarage.co.uk.