Blog Archives

What to do when… you’re driving in wet weather conditions

The British Summer can be a challenging time for motorists, with changeable weather meaning drivers must be adaptable to a variety of driving conditions. While we all hold out for sunshine, rain is far more likely – but the Trust My Garage blog can help you make sure you drive safely in wet weather!

Why can rain be dangerous for motorists?

Rain is not only an inconvenience for motorists; it can also be a dangerous problem. The Highway Code states that in wet weather vehicle stopping distances are double those required for dry conditions, as tyres have less grip on the road.

Drivers should always take additional precautions when on the road in wet conditions, such as:

  • Maintaining a safe distance from the vehicle ahead of you
  • Ensuring your vehicle’s steering is responsive – if it becomes unresponsive you should ease off the accelerator and gradually slow down
  • Keeping lights on where appropriate to be visible, as the rain and spray from vehicles may make it difficult to see and be seen
  • Being aware of the dangers of spilt diesel that will make the surface very slippery
  • Taking extra care around pedestrians, cyclists, motorcyclists and horse riders

A major issue on very wet roads is aquaplaning – an issue caused when a layer of water is allowed to build up between a vehicle’s tyres and the surface of the road beneath. At this point, the tyres cannot grip on the road and this causes a lack of traction which means the driver loses control and is unable to steer, brake or accelerate.

To avoid aquaplaning it’s important to check your tyres (read on for more tyre tips!), not drive too quickly and don’t make sudden manoeuvres that enable water to build up between your vehicle’s tyres and the road. If you’re following a vehicle you can also follow their “tracks” from a safe distance to remain on the part of the road where water has already been displaced, providing more grip.

How can I prepare myself?

Before setting off on any trip be sure to plan the route you’re going to take, and an alternative if you think there could be issues due to poor weather. Using a sat-nav with traffic updates can also help you adjust your route if there are long delays or hazards ahead, but it’s worth keeping traffic alerts on your vehicle’s radio system too, in case there are any sudden changes to the road conditions.

If a problem occurs once your trip is underway you can also find a safe place to pull over – such as a roadside refuge area or lay-by – park up and turn off the engine completely, remove your keys from the vehicle ignition and use your mobile phone to calculate an alternative route.

If you have concerns about your driving ability in poor conditions, it’s always better to wait until you feel safe on the roads. Although it may seem inconvenient your safety and the safety of any passengers you may also have is of utmost importance – as well as that of other road users.

How can I prepare my vehicle?

Prior to setting off it’s important to check your vehicle is in a safe and roadworthy condition. One of the most crucial things to check is tyres, so this is what you need to know:

  • Make sure your tyre pressures are correct. It’s easier than you might think! You can check and correct your tyre pressure at most UK petrol stations using a pay-per-use air and water station, or you can purchase your own tyre pressure gauge – the choice is yours.
  • If you aren’t sure what pressure is correct for your vehicle’s tyres you can refer to your Owner’s Manual. Details should be provided in either/both BAR and PSI, and you can adjust your pressures to the recommended figure.
  • Tyres should meet the legal minimum requirement of 1.6mm across the central three-quarters of the tyre and in a continuous band around the whole of the tyre,  or risk a £2,500 fine and three penalty points per tyre – or worse!
  • For optimum safety it is recommended tyres have a minimum of 3mm depth of tread across the central three-quarters of the tyre and in a continuous band around the whole of the tyre.
  • There should be no cuts or bulges in the side wall of the tyre, as these can increase the chances of blowouts while on the road – if any bulges, bubbles, cuts and tears are visible you should speak to a professional to arrange a replacement
  • You should also check for punctures prior to setting off – they can either be repaired or the tyre can be replaced, but it’s important to identify any issues and have a professional assess the best course of action.

Wipers play a huge role in ensuring good visibility in inclement weather, so checking their function is a must before driving in wet weather. While they should ideally be replaced six-monthly to yearly, if you notice a decline in visibility you should change them sooner. Factors such as streaking, smearing, skipping and squeaking indicate that your blades should be changed to retain good vision of the road – and don’t forget to check your rear wiper too!

Another area that should always be thoroughly checked is your vehicle’s lights. A sudden heavy downpour can cause quickly darkening road conditions, so functioning lights play an important role in keeping your visibility levels up and keeping you easily identifiable to other motorists.

Before setting off on a journey, turn on your vehicle’s lights and either walk around the vehicle to conduct a check or ask a passenger to check all your lights are working correctly – be sure to press the brake too and check that all three lights are working. If any lights are dim or aren’t working, including fog lights and number plate lights, you should get them replaced as soon as possible.

If you are stopped by police for having faulty brake lights, you could receive:

  • A verbal warning
  • A Roadside Prohibition Notice – which gives you 10 days to get it fixed
  • A £60 fine and 3 points on your licence
  • Worst case scenario – they could tow your car away!

It’s also a good idea to familiarise yourself with your car’s ventilation system. Wet conditions can cause a car to steam up, making visibility difficult and driving hazardous. Many people think air conditioning is only for hot days, but this is not the case! Using your car’s air conditioning in conjunction with the heater may seem an odd thing to do, but it can actually remove moisture from the air, helping to demist your vehicle quicker than using the heater alone.

Most importantly during extreme weather conditions it’s important to stay warm and dry, so it’s a good idea to ensure your car is kitted out with emergency supplies such as blankets, first-aid kits and extra food and drink if you’re undertaking longer trips.

In need of a professional?

If your car is due its MOT or a service, make sure to take it in to a garage to get it ready for the road. If you’re looking for a reputable, local, independent garage you can head to the Trust My Garage website and use our handy ‘Find a Garage’ map to locate your nearest TMG member, operating to a Chartered Trading Standards Institute (CTSI)-approved code of conduct. You can also check out our latest TV advert below:

Our ‘What to do when…’ series can provide some further tips and insight across other areas of motoring and vehicle maintenance to help you ensure your motor is running at its best! You can check out our other posts in the series here.

What to do when… your car needs parts for repairs

We’ve all been there – you’re out on the road and you hear a suspicious noise, or you’ve tried to start your car in the morning and it just won’t start. It’s one of the unpredictable parts of motoring, but what should you do when your vehicle needs parts for a repair? Trust My Garage has the answers!

Have a professional diagnose the problem

First things first, it’s important to know exactly what the problem is. The average UK motorist usually does not have an in-depth knowledge of exactly how their vehicle functions, but sometimes providing the smallest piece of information can help your local Trust My Garage Member find the cause of your problem.

Modern vehicles are complex machines and accurate diagnosis by an experienced professional can save you time and money. Research has shown that, on average, motorists spend over £170 having their own attempts at vehicle repair fixed by a professional. If you need to find a local, reputable garage you can rely on Trust My Garage’s “Find a Garage map” to see which businesses in your area subscribe to our CTSI-approved code of Conduct. Try it out below:

See what parts are needed

Should your vehicle need parts to complete the repair, these will be quoted for, along with the labour cost to fit them. If you’re looking to compare more than one garage’s prices you can ask for this information upfront before going ahead with any work to be completed.

All Trust My Garage members operate under a “Customer Charter”, where they promise to treat the customer and their vehicle with respect. As part of this Charter, you can ask for a fixed quote or estimate, inclusive of parts, labour and VAT prior to approving any work on your vehicle.

Utilise garage for professional repair and warranty

If your vehicle does need new parts to get it back into a safe and roadworthy condition, it could be tempting to cut costs by purchasing your own parts from a supplier and asking a garage to fit them – but this is where some serious issues could develop.

As a customer, it may be possible to purchase parts that appear cheaper than the initial quote provided by a garage and then ask them for a cost to fit those parts – however, doing so could cost you much more, further down the line. If the parts are not correct for any reason, or are counterfeit, it could cause serious damage to your vehicle or even cause an accident, putting you, your family and other road users at risk. You may even have to pay a for the job to be done again with the correct parts!

Many garages now refuse to fit parts supplied by a customer as they cannot guarantee the integrity of the part itself, and therefore the repair – and you can read more about why here.

Essentially, if the garage has sourced the part, it is responsible for the job from start to finish, and will deal with any warranty issues in line with parts manufacturers terms and conditions should there be an issue. If a consumer supplies a part that is incorrect or malfunctions down the line, it can be difficult to establish whether the problem was caused by the garage’s fitting of the part, or part itself.

Although there is some room for interpretation under the law, it is a garage’s obligation as the expert, to not proceed with the fitment if they believe the parts supplied to be unfit for purpose or of unknown quality. Even if a customer signed a declaration relinquishing any warranty claims between themselves and the garage.

Protect yourself and your vehicle

Although wanting to save money is understandable, vehicles are complicated pieces of machinery and it’s always best to let a trained technician do their job – after all, they understand the ins and out of vehicles that drive on to their premises.

As well as this, using the wrong part could damage your vehicle, so you could be out of pocket and still be left with a problem that needs solving. It’s much safer and better value in the long run to use the skills of a trained technician, such as one of our TMG members.

Trust My Garage is a collection of Britain’s best local garages – each one different and all dedicated to the highest standards of skill and personal service.

All the garages in Trust My Garage are members of the Independent Garage Association which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who agree to comply with a strict code of practice, so every customer using Trust My Garage members can rely on a nationally recognised brand to help you and your vehicle get the best value for your money.

Visit TrustMyGarage.co.uk for more information – and be sure to check out our Facebook, Twitter and YouTube pages too!

What is ADAS and how does it affect motorists?

Advanced Driver-Assistance Systems (ADAS) have been the talk of the motor industry of late – but what does ADAS actually do and how does it affect motorists? Trust My Garage has the answers!

What is ADAS?

Advanced driver-assistance systems (ADAS), are electronic systems that aid a vehicle driver while driving – so they’re designed to help minimize human error, often the cause of road accidents, and therefore increase safety on the roads.

They’re one of the fastest-growing areas in automotive electronics – and future iterations are likely to include wireless vehicle-to-vehicle connectivity to help further increase safety measures. However, at the moment this is still far off in the future.

What does it do?

ADAS safety features are designed to mitigate the likelihood of a collision and reduce the effects in the event of an unavoidable collision by offering technologies that alert drivers to potential problems, or to avoid collisions by implementing safety measures and taking over control of the vehicle.

Features of ADAS vary from vehicle to vehicle, but can include:

  • Automated lighting & wipers
  • Adaptive cruise control and collision avoidance
  • Pedestrian Crash Avoidance Mitigation (PCAM)
  • Incorporated sat nav/traffic warnings
  • Alerting of a driver to other cars or dangers
  • Lane departure warning system
  • Automatic lane centring
  • Blind spot display
  • Smartphone connection for navigation
  • Road sign recognition
  • Stability control systems
  • Park distance control
  • High beam assist

Why do motorists want ADAS?

In short, ADAS is beneficial because it helps improve road safety. As previously mentioned, they’re designed to aid drivers and implement safeguarding procedures as errors happen – helping to keep road users safe.

The evidence of ADAS’s effectiveness is clear enough that many functions have become mandatory on new cars sold in various regions around the world. Currently, the EU has announced 19 vehicle safety measures that it would like to see on all new cars.

Euro NCAP (The European New Car Assessment Programme) is the UK and Europe’s car safety assessment program – establishing a 5-star rating system occupant safety in the case of a vehicle collision. Euro NCAP has embraced ADAS, and it continues to adapt its assessment procedures to address the growing number of systems and technologies.

This support of road user protection over the past few years has led to widespread consumer awareness of the benefits of safer cars. It’s also expected that Euro NCAP and its testing and rating system will play a similar role in encouraging ADAS to be adopted across the motor industry.

How could ADAS affect day-to-day driving?

ADAS technology has already begun to enhance driving for many motorists as manufacturers have begun to create and adapt their own systems. There are a number of ways in which it could affect motorists day-today, such as:

  • Reduced the amount of damage to vehicles due to anti-collision features
  • Lower repair costs due to less damage
  • Less severe accidents, reducing the amount of time a vehicle spends off the road
  • Improved road safety
  • Potential insurance discounts for vehicles fitted with ADAS
  • Fewer claims, helping to improve insurance premiums

Do motorists need to take additional care of ADAS-equipped vehicles?

In the future, ADAS checks may be incorporated into a ‘Periodical Technical Inspection’, proposed in the EU as a replacement for the MOT – however, this would still be far in the future, or possibly not happen at all.

The current iteration of ADAS can be maintained with calibration; a service that ensures the sensors and other equipment on a vehicle are working correctly individually and in co-ordination with one another. A typical ADAS calibration processes and thus the time required to undertake will vary from vehicle to vehicle. Calibration is required when the following occurs:

  • Front windscreen is replaced
  • A bumper is repaired or replaced
  • A front-end collision occurs
  • Steering geometry is adjusted
  • Suspension components replaced

A calibration is preformed to correct misalignment, so that your vehicle’s ADAS system is working as intended. If a calibration is missed, an ADAS component may not function as it should and could cause a potential risk to you and others on the road.

How can I see if a garage provides ADAS services?

Garages across the UK now offer ADAS calibration services as part of their menu – but if you’re looking for a garage that goes the extra mile, you can use Trust My Garage’s “Find a Garage” map to locate you’re nearest Trust My Garage-approved member, so why not try it out below?

If you’re unsure whether a garage offers ADAS calibration, each TMG member has their own profile page where you can read about their services on offer – and easily find contact information if you’d rather call or visit the garage yourself! You can even request a price estimate if you know what work you need.

As well as being part of the IGA, the largest and most prominent representative body in the Independent garage sector, every Trust My Garage member operates to a Chartered Trading Standards Institute (CTSI) approved Code of Conduct – meaning you and your motor get the quality service you deserve every time you visit a TMG-approved garage.

For more information about how TMG can help you – no matter what services you need – you can visit TrustMyGarage.co.uk, or check out our Facebook and Twitter pages here!

Trust My Garage – the network of quality independent garages you can trust

What is Trust My Garage?

Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service. All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations.

If you take your vehicle for an MOT, service or repair at your local garage, how can you be sure of the quality of its work? At Trust My Garage, we truly believe that our members are the best independent garages in the UK, each one unique but all skilled professionals who are dedicated to providing top quality work.

 

Why should I choose a Trust My Garage member?

Since 2016 Trust My Garage members have all operated to a strict Code of Conduct, which has been approved by the Chartered Trading Standards Institute (CTSI) – the national body for trading standards professionals. Trust My Garage is currently the only CTSI backed code exclusively for independent garages, so you can rest assured that you are dealing with a firm that is determined to deliver the highest levels of customer satisfaction.

 

Why can I Trust My Garage?

All Trust My Garage members operate to the TMG ‘Code of Practice for Service and Repair’, as well as utilising our Customer Charter:

As every TMG member adheres to our strict criteria, you can rest assured that you can Trust My Garage for great service, every time.

 

Where can I find my nearest Trust My Garage member?

With over 2,900 members across the UK, you’re never far away from a TMG member. We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease!

Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.

Try it out here:

 

What happens if there is an issue with a garage?

If a customer does enter a dispute with a Trust My Garage member, our CTSI Code of Conduct offers a robust complaints procedure. We use an impartial Alternate Dispute Resolution (ADR) provider to ensure a fair outcome in every case.

How can I find out more about Trust My Garage?

If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so you can get the latest motoring news and updates straight into your social feeds! Check out our profiles:

Trust My Garage Facebook Trust My Garage Twitter

As of this week, you’ll also be seeing more of Trust My Garage with the launch of our debut TV advert! We want motorists in the UK to Trust My Garage – so be sure to keep an eye out for the Trust My Garage shield on your screens. You can also view our advert right here, so watch the video below and see why you can Trust My Garage:

If you’re looking for more information or would like to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

Like our new advert? Make sure to leave us a comment in the section below!

It’s time to go back to school – and back to basics with driver safety!

Across the UK this week, thousands of children are heading back to school – but when it comes to the school run, how can you ensure you’re being a safe motorist? Trust My Garage has put together some top tips for keeping yourself and others secure in the car and around other road users! Read on for more.

 

  1. Be extra observant

As a driver, if you’re near a school you’ll need to keep a watchful eye for children walking and cycling, as they might be distracted and excited.

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  1. Choose a safe place to drop your child off

It can be tough to park near to the school, but you can aim for somewhere you won’t cause congestion and danger to those walking or cycling to school. If there are zig-zag markings on the ground outside the school, motorists are banned from parking, waiting or stopping there during school hours.

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  1. Reduce your speed

This can be a hugely important to safety where you see lots of children – especially near to schools. If you are driving at 30mph and a child runs out your stopping distance will be at least 23 metres, so keep your speeds low and your eyes peeled for hazards! Some school areas also operate a variable 20mph limit during drop-off and collection times, which is highlighted with a flashing amber light and sign indicating the lower speed limit is being enforced.

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  1. Plan for additional traffic on the roads

The school year comes with a substantial increase in morning and evening traffic, so drivers should allow an extra 10 or 15 minutes for their morning commute – it’s better to be early than to rush and speed when travelling to and from work.

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  1. Look out for the lollipop!

When you see a Lollipop helper start to cross the road (usually with a brightly coloured vest and sign) come to a complete stop to allow children to cross safely. Proceed with caution once the helper has returned to the path and has lowered their sign.

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  1. Dont use your mobile phone whilst driving

Making or receiving a call, even using a ‘hands free’ phone, can distract your attention from driving and could lead to an accident – and using a device while driving is illegal and will result in a 6-point penalty and £200 fine. If you need to make a call, pull over in a safe space, turn off your engine and remove the key from the ignition. In 2017, 14% of drivers still said it was acceptable to take a call while driving (source) but it can lead to serious injury to drivers and pedestrians.

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  1. Be aware of buses

Buses near schools are frequent and often filled with children of all ages going to and from school. If you’re driving anywhere near a bus be on the lookout for children stepping out unexpectedly, as well as the vehicle itself moving into and out of the road at bus stops.

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If you’re looking to get your vehicle checked out ready for your school run and commute you can visit your nearest Trust My Garage member! All TMG garages operate to a Chartered Trading Standards Institute (CTSI) approved Code of Conduct, meaning you and your motor are set to get the best possible service.

 

For more information and to find your nearest garage, visit www.TrustMyGarage.co.uk or check out the TMG Facebook and Twitter pages.

 

Got any other ideas on staying safe in the car? Be sure to leave your suggestions in the comments!

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What to do when… Your motor needs an MOT

The MOT is a mandatory annual requirement for vehicles in the UK – but how do you go about organising yours, and how does it benefit your vehicle?

 

If you’re feeling a little bit lost when it comes to the process, Trust My Garage has put together some top tips and advice on how to ensure you’re meeting the legal requirements and giving your motor some TLC at the same time.

 

While this information is currently up to date, the MOT test will change on 20th May 2018. Some new things will be included, defects will be categorised differently, there will be stricter rules for car emissions and diesel vehicles, and some vehicles over 40 years old won’t need an MOT. Look out for our blog post detailing the changes coming soon.

 

How do I know when my MOT is due?

Your car must undertake its first MOT three years after its first registration, and then every year after that. If you need to know when your MOT is due, you can sign up to the new .GOV MOT reminder service. This will provide you with a reminder one month before your MOT is due. You’ll get another reminder if you still haven’t had your vehicle tested 2 weeks before your MOT is due.

 

Ok, I know when my MOT needs to be completed – now what?

You can take your vehicle to any registered MOT testing station that provides tests on your class of vehicle. If you have a car, this will be Classes 4 & 7 and for motorcycles it’s Classes 1 & 2. MOT stations should have a sign outside that looks like this:

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This sign shows that the station has been approved by the DVSA as fit to carry out MOT tests, and you will be able to take your vehicle there to have the test completed.

 

How do I find an MOT Testing Station near me?

With over 22,000 MOT Stations operating in Great Britain, there’s plenty of choice to be had! If you’re looking for a trusted independent garage near to you, most Trust My Garage members are approved MOT stations. You can use TMG’s handy Find a Garage map to locate a garage that adheres to a Chartered Trading Standards (CTSI)-approved code of conduct. The Trust My Garage shield acts as a badge of quality for the independent garage sector, and demonstrates the commitment our garages follow to provide the highest levels of workmanship and customer service.

 

So, I’ve had my vehicle MOT’ed, but how does it help?

The MOT covers many aspects of vehicle safety and roadworthiness, as well as conducting compulsory exhaust emissions tests. At the end of the test, you will receive a certificate proving your vehicle has passed or details on why your vehicle has failed, as well as an advisory information provided by the qualified MOT Tester. Have a look at the photo below to see the areas covered in the test for cars:

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For a more in-depth breakdown of all the parts of your car looked at during the MOT, you can have a look at the full government list here.

 

Right. I’ve had a service though, is that the same thing?

Simply put, no. The MOT does not cover the condition of the engine, clutch or gearbox, which are the parts of your car that will be looked at during a service. A yearly service is also NOT mandatory, but is strongly recommended to help keep your vehicle in roadworthy condition. Many motorists opt to have their MOT and service conducted at the same time, as it means any issues can be detected and rectified in one appointment.

 

But my car looks fine, so why would it even need an MOT?

While it’s true that your car may look fine at a glance, when was the last time you checked the tread on your tyres? Do you know the proper depth it needs to be at to be road safe? Do you think your brakes are as responsive as when you first got your car? Are the electrics still safe and functioning properly? The MOT is designed to ensure your vehicle is as safe as possible when you drive it, and lets you know if there are any problems before they become a real danger to you and other road users.

 

Thanks! Remind me, where can I get my vehicle MOT’ed again?

No problem – you can take your vehicle to your nearest Trust My Garage member business. Whether it’s for an MOT, check-up, service or repair, the Chartered Trading Standards Institute (CTSI) approved code of conduct that our members use mean that you and you motor both get the best possible service. For more information you can visit www.TrustMyGarage.co.uk – and be sure to check out the Trust My Garage Facebook and Twitter pages too!

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What Trust My Garage Code status means to you

It’s great news for consumers as Trust My Garage (TMG) has now been granted Chartered Trading Standards Institute (CTSI) approval under the Consumer Codes Approval Scheme (CCAS). This means that when you take your car to a Trust My Garage member, you will now benefit from additional protection beyond the standard consumer rights, giving you the added assurance of a professional service, and the knowledge that your TMG member has chosen to accept the provisions of the TMG Customer Charter which forms the basis of the scheme’s compliance with the CCAS criteria .

The CTSI aims to help consumer-facing businesses, both in the UK and abroad, maintain the highest standards, giving peace of mind and added protection to customers. Businesses wishing to apply for code approval status face a rigorous process, and approval is only granted to organisations that can firmly demonstrate a commitment to the highest level of customer service and protection, and which also have a commitment to continually improving service standards within their industry.

tmgThe TMG consumer code is now the only code in the UK exclusively open to independent garage businesses, with the aim being to raise stands within the independent sector and promote peace of mind to all customers. The code means that it will ensure a strong disciplinary framework designed to ensure garages maintain the high standards that Trust My Garage stands for. It will also support garages to ensure that motorists always get the very best service at independent garages displaying the Trust My Garage shield.

But what does it mean for you when you visit your local member?

  • In addition to knowing the technicians at your local Trust My Garage member will be regularly assessed for quality and professionalism, you now have the assurance that they will always have access to up-to-date technical information, facilities and equipment, meaning that you are guaranteed a professional, quality service every time you visit a garage displaying the Trust My Garage shield. TMG businesses comply with the highest standards set by the CTSI, the national body for trading standards professionals.
  • In the rare event that you might have a complaint regarding a Trust My Garage member, you now have additional protection beyond standard consumer rights, including a clear complaints procedure and access to the National Conciliation Service, TMG’s alternative dispute resolution provider.
  • When you take you vehicle to one of our members for a service or MOT, you can rest assured that you are dealing with a firm that is determined to deliver the highest levels of customer satisfaction.
  • Trust My Garage truly is the independent scheme for independent garages in the UK. We have no hidden agenda or commercial affiliation, which means we really do exist to ensure that independent garage standards are continuing to improve; we have no commercial influence.
  • There are now more TMG members than ever before. Since we became the only CTSI backed code exclusively for independent garages, we have experienced a significant increase in enquiries from garages wanting to join the scheme, but only those that meet our standards and conditions are becoming members., We now have over 2,800 members and this number is growing all the time, meaning that there really is a TMG member near you, wherever you are in the UK.

Sounds good doesn’t it? But how do you find your nearest Trust My Garage member and join thousands of motorists enjoying independent quality every day? Simply visit our garage finder on our website or download the Trust My Garage app. Enter your postcode and we’ll show you where your nearest members are.

You can download the Trust My Garage app from any smartphone and it will instantly recognise your location before showing a number of trusted garages nearby. From the app, you can view garage feedback, view our educational videos and call one of our members directly to book a service, MOT, or recovery service.

Our brand new video explains more about Chartered Trading Standards Institute (CTSI) approval and what it means for you: