With new research showing 34 percent of motorists have sacrificed travel plans to afford car repairs, planning ahead for potential vehicle issues and understanding the cost of maintenance and repairs is an important step for drivers to take.
Luckily, Trust My Garage can help you when it comes to understanding the process for vehicle servicing, maintenance and repairs – so read on to discover how you can make unexpected repair costs a thing of the past!
Find a local, reputable garage
If you’re in need of a local garage operating to the highest standards, Trust My Garage can help. With over 2,900 members across the UK, you’re never far away from a TMG member. We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease!
Simply visit TrustMyGarage.co.uk and pop in your postcode, and our ‘Find a Garage’ map will show you all the TMG members in your area! You can even read reviews from other customers if you’re unsure which garage is right for your needs. Try it out here:
This useful tool makes locating a TMG member a breeze – and you know you’re using a garage that operates to a Chartered Trading Standards Institute (CTSI) approved Consumer Code. You can also find out more about Trust My Garage by watching our TV advert!
Evaluate the costs of your vehicle’s requirements
In the same research, data showed that 27 per cent of drivers put off vehicle repairs due to cost worries – and one in four have actually scrapped or sold a car due to a repair they couldn’t afford! With any Trust My Garage member, you can ask for a cost estimate of any work undertaken and parts used on your vehicle. It’s even in our Customer Charter – which you can take a look at below!
Plan for your motor’s future with the Car Repair Plan
Most people are likely to have some sort of savings in case of an emergency to help them out with unplanned costs and problems – but have you thought about doing the same for your car?
As a driver, you need to be able to budget for the costs of regular maintenance and perhaps even a little extra for those unexpected costs.
The Car Repair Plan is the answer. It allows you to shield yourself from unexpected repair costs by providing a free, easy and flexible way to budget for car servicing and repairs. You can even set up a family fund, so more than one person can put in money, and you can use it on more than one vehicle. With the Car Repair Plan, a little bit of saving goes a long way!
You can use your Car Repair Plan fund at any participating Trust My Garage member – identifiable by the Trusty logo on our “Find a Garage” map. Once signed up, you can transfer a little (or a lot!) every month into your account balance, so it’s ready to use when you need it. You can alter the payment or take a break at any time, or when you feel you have built up enough of a fund – it’s entirely flexible!
You can choose to use all or some of your account balance when settling your garage bill. The process is simple and straightforward, and there are no extra costs or hidden charges, making everything as simple as possible for you as a customer. Lean more with our Car Repair Plan Doodle ad:
More about Trust My Garage
If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so check out our Facebook and Twitter profiles and you can get the latest motoring news and updates straight into your social feeds!
Got a handy repair tip? Make sure to leave us a comment in the section below!
This week (18-24 November) is Brake’s Road Safety week – the UK’s biggest road safety event. This year, Brake want everyone to “Step up for Safe Streets” and learn about, shout about and celebrate the amazing design-led solutions that will allow us all to get around in safe and healthy ways, every day. Want to find out more? Read on!
What is Brake?
Brake are a road safety charity based in the UK, who’s ethos is improving road safety for everyone. They work with communities and organisations across the UK to stop the tragedy of road deaths and injuries, make streets and communities safer for everyone, and support people bereaved and seriously injured on roads.
Brake’s vision is a world where everyone moves without harm. They believe that mobility without danger is everyone’s human right wherever we are; in cities, towns, villages or moving between places.
What is Road Safety Week?
Road Safety Week has been running since 1997 and aims to raise awareness for all road users, including motorists, on how they can use the UK’s road network to travel safely without negatively impacting any other users.
Every year, Brake organise a week where they raise awareness about the impact of road safety and the issues carelessness on the roads can cause. Across the world:
- Every 24 seconds someone is killed on a road
- More than 1.3 million people die on the roads every year
- Road crashes are the leading cause of death for young people aged 5–29
In Britain alone, someone is killed or seriously injured every 20 minutes. Motorists and other users can sign the Brake Pledge, designed to highlight how to protect themselves and the people around them on the roads. Although it’s only one week of the year, motorists should use the advice from the Pledge year-round!
How can you help?
You can sign the Brake Pledge and commit to being a safer driver! You can also donate to Brake to help them support people bereaved or seriously injured and deliver road safety activities to educate people and raise awareness about road safety in all generations.
Whilst Brake provides guidance and support for road users, an important part of avoiding accidents is ensuring your car is in good order and that’s where your local Trust My Garage member can help. Trust My Garage is a collection of Britain’s best local garages – each one different and all dedicated to the highest standards of skill and personal service.
If you take your vehicle for an MOT, service or repair at your local garage, how can you be sure of the quality of its work? At Trust My Garage, we believe that our members are the best independent garages in the UK, each one unique but all skilled professionals who are dedicated to providing top quality work. Find out more by watching our TV ad:
By using a TMG-approved member, you’re visiting a garage that adheres to a CTSI (Chartered Trading Standards Institute) approved Code of Conduct. Our code means that you and your vehicle get the best service possible, no matter which TMG member you visit – so excellent service is on your doorstep!
With over 2,900 members across the UK, you’re never far away from a TMG member. We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease!
Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.
If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so check out our Facebook and Twitter profiles and you can get the latest motoring news and updates straight into your social feeds!
Got a top road safety tip? Like our TV advert? Make sure to leave us a comment in the section below!
October 31st is coming and it’s the spookiest day of the year – Halloween! Not only is it time for ghouls and ghosts to make an appearance, it’s also time to prepare your vehicle for the upcoming cold winter months. Want to know how? Find out with the Trust My Garage blog by reading on – and for a little bit of fun, don’t forget to count up our spooky puns throughout this post and leave us a comment with how many you can find!
Beware the witchy weather
The onset of autumn and winter means poorer road conditions for motorists – summer showers have given way to winter whirlwinds! Low winter sun can dazzle unprepared drivers, and heavy rain and fog can create slippery roads and reduced visibility.
In wet conditions allow additional travel time and drive at a speed appropriate to the conditions, be aware that braking distances can double on wet roads and increase tenfold on ice!
Avoid a fright at night
It’s important for drivers to take it steady when driving in the dark, especially if you’re driving in an unfamiliar area.
Broken or faulty lights can result in a £50 fine, three penalty points and even a Roadside Prohibition Notice – which means you must fix the fault before a re-inspection – so be sure to take the time to walk around your vehicle and check all your lights are functional before setting off on any trips.
If you’re new to driving it may be worth practicing your evening driving in a familiar area before heading off on longer trips – getting hours of practice under your belt may help with your confidence and help you get used to driving in poor lighting!
Don’t let your wheels be tyre-rifying
With poorer driving conditions on their way it’s important to ensure your tyres are up to the challenge – so be sure to check your tyre pressures and tread depth regularly. The legal minimum for tread depth is 1.6mm, but tyre grip can deteriorate rapidly if the depth is under 3mm.
You can use the edge of a 20p coin to check how deep your tread is – if the outer band of the coin is visible, then your tyres may be illegal and unsafe and should be checked immediately by a qualified tyre professional. Illegal tyres can earn you three penalty points and a fine of up to £2,500 per tyre!
For the correct tyre pressures for your vehicle consult your Owner’s Manual or look for a tyre information sticker which could be located on one of the door pillars or inside the fuel flap. One of these should contain the information you need for your tyres to be inflated to the correct PSI/BAR. Air and water machines are commonplace at petrol stations across the UK – or you can ask your local Trust My Garage member to check your pressure is correct, if you’re unsure of how to do this yourself.
Keep your bat-tery flying
On average, car batteries last up to 5 years (source), but there are many reasons that a battery could require replacing sooner than this.
Heading into colder weather can cause strain on your battery, as can short repetitive journeys – with lots of stopping and starting of the engine which can drain a battery’s power without giving it enough time to recharge fully. Also; the use of a heated rear window, lights and wipers all add to the load placed on a battery. Taking your car out for a longer drive at the weekend can be a key factor in combating battery drain, as can recharging your battery at home or at a local garage. If you are concerned about the condition of your battery your friendly TMG member could always check it out for you!
Take a trip to the fuel pump-kin
Running out of fuel is one of the most common causes of breakdown on the UK’s motorway network, so check you’ve got enough fuel for your trip and take note of any available fuel stations en-route to fill up as necessary. It’s also wise to allow sufficient fuel to be able to accommodate any delays that may occur on route.
If you aren’t sure of places to fill up on y our trips, you can use an internet search engine to locate nearby fuel stations or ask a local in the area where the nearest fuel station is. Some modern sat navs also highlight close by fuel stations but you may need to turn this function on in your model’s settings where possible!
Avoid an MOT horror with Trust My Garage
If your car is due its MOT or a service, make sure to take it in to a garage to keep it roadworthy. If you’re looking for a reputable, local, independent garage you can rely on, head to the Trust My Garage website and use our handy ‘Find a Garage’ map to locate your nearest TMG member, operating to a Chartered Trading Standards Institute (CTSI)-approved code of conduct.
Trust My Garage truly is the independent scheme for independent garages in the UK. They have each signed up to treat customers and their vehicle with respect, which means they really do exist to ensure that independent garage standards are continuing to improve.
At Trust My Garage, we believe that regular vehicle maintenance is vital when it comes to ensuring you and your motor get a smooth ride – but what other benefits are there to keeping your vehicle in tip-top shape? We’ve put together some handy information; check it out below!
Get regular full services
Getting your car serviced each year – and maintaining it between services – is money well spent. Problems are likely to be caught early on when they’re cheaper to fix, and your car will have a better resale value and longer life.
A well-maintained car is also more efficient, so you’ll save money on fuel as well. If you need to claim on a warranty you’ll normally have to show your car’s got a complete service record. (More)
Maintain the correct tyre pressure
Experts say up to 20% of your car’s energy consumption relates to its tyres, making them pretty much the single biggest simple-fix factor. And the most important thing you can do to minimise that consumption is ensure your tyres are inflated correctly.
You can check your tyre pressure by investing in a tyre-pressure gauge or foot pump (most have gauges built in). Alternatively, visit a petrol station forecourt where you can use their electric air pumps.
Your car will have a tyre-pressure chart displayed somewhere – usually in the door frame, inside the fuel-filler cap or in the handbook. Unscrew the dust cap off your tyre’s air valve, place the air pump nozzle over the valve, ensuring it is seated correctly. Once the tyre is inflated correctly, remove the nozzle and replace the dust cap. (More)
Utilise your local independent garage
With higher overheads and staff commission, dealerships are nearly always a more expensive choice for servicing and repairs than independent garages. The average rate for franchised dealers is £99 per hour, while independent garages typically charge £56 – saving you £43! (Source: GarageWire; May 2017.)
If you want find a reputable, local, independent garage operating to a Chartered Trading Standards Institute (CTSI)-approved Code of Conduct, you can use the Trust My Garage website’s Find a Garage map here.
Our members offer a range of services across the service and repair industry, ensuring you and your vehicle get the best possible service. For more information about Trust My Garage, you can also read our ‘What Trust My Garage code status means to you’ blog post, or visit the Trust My Garage website.
2018 is upon us! The start of the new year means many people across the UK are kickstarting their January with a range of New Year’s resolutions – and motorists are no exception. This year, drivers are looking to reboot their motoring habits in a bid to revamp both their vehicles and their attitudes to driving.
A new survey has shown the variety of ways in which motorists want to put more effort into vehicle maintenance and their driving styles – but which of these resolutions will be yours?
Checking tyre pressures and oil levels regularly
In the poll, 24 per cent of drivers said they wanted to improve how frequently they check their tyre pressures and oil levels. Both of these areas are hugely important in your vehicle; as maintaining correct tyre pressure ensures good fuel efficiency, better road safety in poor weather conditions and more even wear across the tyre, reducing the likelihood of bald spots on the tyre. Correct tyre pressures should be listed in your vehicle’s owner’s manual and on the pillar when the driver’s door is open. To inflate your tyres to the correct pressure, many garages and petrol stations offer a tyre pressure inflator on site.
Having the correct levels of oil in your engine is also of vital importance for your vehicle. Any engine needs lubrication, and making sure your engine is well oiled will fight against two major engine damagers: friction and heat. Measuring your oil level on the dipstick when your vehicle is cool and on level ground will give you an accurate reading of the amount and an indication of the quality of the oil in your motor.
Learning to park properly
17 per cent of drivers also wanted to learn how to park properly. While many drivers are comfortable driving in to a parking space, some motorists – especially new and/or younger drivers – can feel daunted at the prospect of parallel parking. While practice is the best method for improvement, these tips from the DVSA (Driver and Vehicle Standards Agency) can offer some help for understanding how to parallel park safely and effectively.
The survey found that 16 per cent of drivers were nervous or unhappy about using the motorway in their vehicle. As part of the expansive road network spanning the UK, motorways provide a fast route to almost any destination up and down the country – but the speed and heavy flow of traffic can be an intimidating prospect for a motorist. The Highway Code provides explicit rules of conduct for using the motorway network, but drivers can also use a ‘Pass Plus’ training course with a registered instructor as a practical application to help get them motoring.
Improving reversing ability
15 per cent of respondents also said they would like to improve their ability to reverse their vehicle. While reversing may seem like a common manoeuvre, some drivers can find it difficult. The Highway Code offers some helpful advice for reversing, along with its other general road use guidelines. Rule 202 states:
“Look carefully before you start reversing. You should
- use all your mirrors
- check the ‘blind spot’ behind you (the part of the road you cannot see easily in the mirrors)
- check there are no pedestrians (particularly children), cyclists, other road users or obstructions in the road behind you.
Reverse slowly while
- checking all around
- looking mainly through the rear window
- being aware that the front of your vehicle will swing out as you turn.
Get someone to guide you if you cannot see clearly.”
Not getting road rage
14 per cent of drivers in the poll admitted to succumbing to road rage when motoring, with a resolution not to give in to the red mist in 2018. While being a confident driver is a definite positive, motorists should not be over confident, as it can be a killer on the roads. The best method for combatting road rage is simply to let any issues go and not let them affect your journey, however we know how difficult that can be! Rule 147 of The Highway Code states:
“Do not allow yourself to become agitated or involved if someone is behaving badly on the road. This will only make the situation worse. Pull over, calm down and, when you feel relaxed, continue your journey.”
So, sit back, relax, and carry on driving in a calm manner for your own safety and that of other road users.
Switching off phones at the wheel
A shocking 13 per cent of drivers admitted to their resolution being to switch off their mobile phone when behind the wheel. The law states that:
“You can only use a handheld phone if you are safely parked or need to call 999 or 112 in an emergency and it’s unsafe or impractical to stop.”
If you’re caught using a mobile in any other motoring circumstance you’ll receive 6 penalty points on your driving licence and a £200 fine.
The simplest solution is to turn off your phone or have it in a locked compartment of your car, and if you feel you need to check your phone pull over at a safe point and switch off your car’s engine. If you need to contact someone and you know they are driving, wait until you know they have arrived at their destination to avoid being a distraction to them.
Keeping your vehicle in top condition
Maintaining your vehicle should be at the top of your New Year’s Resolutions list, so that you can keep motoring happy throughout 2018. With Trust My Garage, you know you can rely on using a nationally recognised brand, with a truly professional service for both you and your vehicle. All the garages in Trust My Garage are members of the Independent Garage Association which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.
Got any New Year’s resolutions of your own? Let us know in the comments!
As Britain’s leading independent garage scheme with almost 2000 members, we pride ourselves on looking after our garage’s customers. This is why we have our Customer Charter, which shows our commitment in providing the best possible care to those who pay for a service, MOT or repair at any of our garages.
Unfortunately, some franchised dealers and other independent garages don’t have the same idea. Let’s take MOT tests as an example.
‘The MOT test checks that your vehicle meets road safety and environmental standards. It isn’t the same as having your vehicle serviced and doesn’t check its general mechanical condition.’
This statement is taken from the government’s own website, and it appears to give a perfectly clear and straightforward message for motorists. Unfortunately, the way we treat the MOT test, both in the motor trade and as private motorists, allows commercial considerations to get in the way of safety.
What this often means is the cheapest MOT test is not necessarily the best. This point should be immediately clear to even the most cost-sensitive motorist. The tests can only be conducted by a trained and qualified individual; he or she will require sophisticated, expensive and regularly calibrated equipment and the test should take around 45 minutes to complete.
Garages charging around £20 for an MOT test – or even less in some cases – are not charities. The result is that the overall bill may be significantly higher than expected as the garage seeks to cover the cost of providing the MOT test at an unrealistic and headline-grabbing price.
And the financial pressure on motorists today means that they are not entirely innocent when it comes to their MOT test, either.
Many motorists today use the MOT as an alternative to regular maintenance and submit a car for testing to “see what it fails on” rather than presenting a properly maintained and safe car in expectation that it will pass. This means that they only deal with the failures rather than ensuring that the entire car is safe and reliable.
As an MOT test is a measure of the minimum mechanical standard of a vehicle at that time, this means cars that are between tests may be in a particularly poor state of repair – or even dangerous.
So, a lot of garages respond to this by offering a “no re-test fee” for failures and the cycle continues.
Franchised dealers, with their high labour rates, have often been known to treat the MOT as a loss-leader to retain customers with older vehicles. They also try to give the impression that their MOT test is somehow superior to ones carried out by an independent garage.
Well, this tactic is clearly not working as more than 80 per cent of MOTs are carried out in independent garages.
The UK has one of the best road-worthiness test regimes in Europe, which is reflected in the high levels of road safety compared to some of our European neighbours. But we, at Trust My Garage, are worried that the downward cost spiral for the MOT test in our ever competitive world means that this situation may not last.
So, where does all that leave you, the motorist?
The obvious answer is to place your faith in Trust My Garage. Even if the price is discounted, a motorist can take comfort in the knowledge that any one of our garages will do a proper job – and charge fairly for only those parts that need to be replaced.
In the longer term, the answer is a fixed, or minimum, price for MOTs and a mandatory re-test fee. After all, fair pricing for MOT tests is not only better for motorists, but for garages too. And it will be great news for other road users because more cars will be safer if the industry overall cleans up its act.
The Independent Garage Association will continue to lobby and campaign for the government to enforce this. It is one of the roles of Trust My Garage to educate people to the reasons behind this stance.
Do you want to know where your nearest Trust My Garage is for an honest and professional MOT? Just type your postcode into our garage finder to find your nearest member.
If you are a parent with a child under the age of 16, you may be feeling a little stressed right now. This time of year is difficult and expensive for parents preparing their children for the start of the new school term. There’s such a lot to think about; uniforms, equipment, textbooks, bags, new shoes – and that’s just for starters. The last thing you are going to need is for your car to breakdown on you during the infamous school run!
About one in five cars is driving a child or children to school in rush hour traffic and with the five million primary school children in the UK living on average of one and a half miles from their place of learning, it means there are a lot of cars on the road doing short journeys, five days a week. These driving conditions can cause much more wear and tear on your vehicle than you would imagine and no busy parent wants the stress or expense of a breakdown at this time of year.
Being aware of what causes damage to a vehicle can help reduce the risk of a breakdown or failure during the school run. Here are our top tips to shield you from unexpected repair costs as the kids go back to school.
Make sure your engine is properly lubricated.
Most school runs are quite short journeys, which means that the engine on your vehicle does not have enough time to warm up properly. Engine oil has to reach its full operating temperature in order to lubricate properly This is more likely to be achieved over faster, longer journeys.
What’s the solution?
Let your car ‘idle’ for a few minutes before you begin your journey and this will help your engine warm up ahead of your drive. It will also help to warm, your car up once the cold nights start to draw in. Remember though, don’t go back inside your house while your car warms up – it only takes a few seconds for a thief to take advantage of an empty vehicle.
Concentrate on reading the road.
Hurried braking causes greater wear on the brake pads, which will lead to more frequent trips to the garage.
What’s the solution?
Rather than stopping and starting in traffic, slow down and concentrate on reading the road. By driving more slowly and anticipating when you need to stop, especially around the school environment where young people are likely to be crossing the road, you will apply less pressure to your brakes and gears. This will also help you to save fuel.
Keep an eye on your engine warning and DPF lights
If you drive a diesel vehicle, your are more likely to find your vehicle suffering from engine management problems if you frequently go on short journeys in your car. This is because of the diesel particulate filter (DPF).
The DPF, which traps larger soot particles within the filter and allows smaller particles and gases to escape, can only operate efficiently once your vehicle is driven at 45mph for more than five minutes.
Stop/start driving and motoring at slow speeds means that the soot accumulates and the DPF cannot create sufficient heat to regenerate. Once the soot concentration reaches about 75%, it will need to be looked at by a professional to be regenerated. Don’t ignore the engine warning light if your diesel car is used mainly for short journeys!
What’s the solution?
Make sure you get your car to the nearest Trusted garage if your engine warning or DPF lights start flashing on your dashboard. This is an indication that there is something that needs attention and if ignored, could incur costly repair expenses. In fact, any warning light illuminated on your dashboard is a signal that your vehicle needs some expert attention. If it’s orange you need to contact your local Trust My Garage member as soon as possible – if it’s red, stop the car and call them IMMEDIATELY
You can find your nearest Trust My Garage member by entering your postcode on the Trust My Garage website, here.
Independent garages have access to the same technical information and training as main dealers and are fully equipped to service any type of vehicle to the highest standard, providing you with outstanding value for money.
According to a recent survey from GoCompare, over a third of UK motorists are avoiding regular car services just to save a bit of cash.
It might seem a good idea at the time but regular servicing can work out a lot cheaper than the cost of a repair, which is what you could end up paying for if you continue to put off regular maintenance.
Delaying regular servicing on your vehicle is a false economy, particularly in light of the fact you could be getting your vehicle serviced on average, twice at an independent garage for the cost of one service at a main dealer, as recent information released by the Independent Garage Association shows!
Over 10 million (36%) UK motorists have put off servicing their vehicles to save cash, and over a quarter of us are guilty of travelling more than 2000 miles over our car manufacturer’s recommended mileage before getting a service. According to the same report from GoCompare, one in ten of you could be driving illegally by delaying replacing worn out or damaged tyres! Not only can this put you at risk of losing control on the road, it can also result in a serious driving offence which carries a fine of up to £2,500 and three points on your licence!
This is what you’re saying on Facebook…
Think back to the last time you got your car serviced and ask yourself these two questions:
1. Was it a franchise or independent garage?
2. How much is their hourly labour rate?
By visiting an independent garage for a service, you could pay, on average, £40 an hour less than if you used a franchise dealer.
The IGA polled over 2,000 of its members on their labour rates and states that independent garages continue to offer motorists the very best value for money.
Since the recession officially hit around 2008, times have been tough for all of us. The total cost of running a vehicle seems to be constantly rising so it’s no surprise that people put off servicing when it’s not compulsory. BUT delaying essential servicing and repairs could render your vehicle unsafe and you can end up with much more damage in the long run. In short – preventing a problem early on can help keep car maintenance affordable in difficult times.
Let’s talk figures…
Average labour cost for independent garages = £40
Average labour cost for franchise garages = £95.94
Top 5 lowest prices by region:
1. Cambridgeshire = £34
2. Herefordshire = £35
3. Staffordshire = £36
4. Leicestershire = £36
5. Cumbria = £37
Every member of Trust My Garage (TMG) is an independent garage and provides each customer with a reliable and affordable service. By visiting a TMG member you get all the added benefits of a garage belonging to a reliable, recognised network, without the added cost of belonging to a franchise brand. SEE OUR OWN INFOGRAPHIC WITH ALL THE RESULTS HERE
What the members say:
Garage: Westfield Motors, Essex
“From our perspective skipping servicing is a false economy! Dirty or old oil will make your engine and gearbox unhealthy. If you aren’t checking your engine oil level between services and it runs too low then you could end up looking for a second-hand engine! Brakes need checking regularly for safety reasons, the same as brake fluid! For cars that have cam belts, by not servicing regularly and changing it on time this can also result in engine failure! A service will enable you to be made aware of any broken coil springs (usually caused by potholes) and this could result in cracking and piercing a tyre.
If you take your car to a Trust My Garage member for regular servicing this will help to identify when any repairs may be required and save you money in the long run. It’s a win-win situation!