Blog Archives

Car Repair DIY – Why you should Trust My Garage when it comes to fixing your vehicle

A new study has found 57% of UK drivers now attempt some repairs and maintenance on their cars in a bid to save money and time – but when it comes to service and repair, it’s best to let a skilled professional help you get the most out of your vehicle.

Although motor maintenance used to be a Sunday morning pastime, developments in vehicle technology over the last few years means that cars have become increasingly complex and this kind of home maintenance is no longer practical, safe or even cost-effective. By using a trained vehicle technician you’re ensuring quality and safety, so check out why it’s best to Trust My Garage below!

Why do motorists want to DIY their vehicle repairs?

Of the 2,308 UK motorists surveyed, one in five (21%) admitted to trying to make larger repairs to their vehicles, such as replacing parts – but why? The top reasons that caused motorists to get hands on were found to be:

  1. To avoid excessive garage fees – 39%
  2. I at least wanted to try and save myself some money – 24%
  3. The repairs seemed simple to make / there are tutorials online for everything – 21%
  4. I worry mechanics will rip me off – 10%
  5. I don’t have the time to be booking into a garage – 6%

Most of the reasons provided reflect a lack of trust in garages as motorists face a bewildering variety of choices in garage services and it can be hard to determine how to ensure quality of service at the right price.

With Trust My Garage the answer is in front of you! We want to ensure that any motorist can find a trusted local garage for all repairs – whether simple or complex – in the certain knowledge that the price will be right for the work involved.

You can easily locate your nearest member using our “Find a Garage” map – and even read honest reviews from other motorists about the quality and service provided to you and your vehicle. There are even photos of our member’s garages, so you can see exactly where you could take your motor! Want to find out more for yourself? Give it a try here:

But will DIY-ing it save you money?

When asked if their DIY repairs fixed the problems they’ve encountered, 62% said it had. However, of the remaining 38%, two-thirds of respondents admitted they often pay more between £80 and £170 to rectify the work they have attempted themselves.

The top repairs attempted before being taken into a garage to be sorted were ‘knocking out a dent’ (17%), painting an area of the car’ (15%) and ‘fixing a head gasket’ (12%).

Of course, if a motorist feels comfortable with repairing minor issues such as changing a headlamp bulb or windscreen wiper then it could save them money – but with larger repairs and replacements, it’s vital to let a trained technician work on a vehicle to ensure any work is conducted safely, thoroughly and to a high standard of workmanship.

How does Trust My Garage benefit drivers?

By visiting a Trust My Garage member, you can get a fixed quote or estimate, both of which are inclusive of parts, labour and VAT – so you know how much your repair will cost before any work is completed. On top of that, our members promise to only charge for any work completed, and any parts that are supplied and fitted to the vehicle. If you want to read more information, you can check out our Code of Practice here.

By using a TMG-approved member, you’re visiting a garage that adheres to a CTSI (Chartered Trading Standards Institute)-approved Code of Conduct. Our code means that you and your vehicle get the best service possible, no matter which TMG member you visit – so there’s no need to worry about doing it yourself when excellent service is on your doorstep!

Why should you leave it to the professionals?

Although wanting to save money is an understandable premise, vehicles are complicated pieces of machinery and it’s always best to let a trained technician do their job – after all, they understand the ins and out of the vehicles that drive on to their premises.

As well as this, the study shows that it’s a strong possibility you could end up paying even more to rectify a DIY error, so you could be out of pocket and still be left with a problem on your vehicle. If you’re attempting a larger repair, it could even leave your motor in an unsafe state.

More about Trust My Garage

Trust My Garage is a collection of Britain’s best local garages – each one different and all dedicated to the highest standards of skill and personal service.

All the garages in Trust My Garage are members of the Independent Garage Association which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who must comply with a strict code of practice, so every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for your money.

Visit TrustMyGarage.co.uk for more information – and be sure to check out our Facebook, Twitter and YouTube pages too!

Vehicle safety recalls – what are they and how can they affect motorists?

Motoring in the UK requires drivers to meet a variety of rules and regulations – but what happens when a manufacturer discovers an issue with your vehicle? Trust My Garage has all the information you need when it comes to ensuring your vehicle is safe; check it out below!

 

What is a vehicle safety recall?

A vehicle recall happens when a manufacturer identifies an issue with a particular make or model of vehicle – sometimes they affect a small number of vehicles, and sometimes it’s a much wider range depending on the issue.

In the UK alone, it’s not unusual for a single recall to apply to 100,000 cars or more, sometimes from more than one manufacturer. Worldwide, the biggest ever recall was for 14 million vehicles (carried out by Ford in 2009).

The DVSA estimates around 2.39 million UK cars – around one in 13 – currently in use have unresolved safety recalls that have been issued jointly by the government department and manufacturers.

While there are some instances that will cause owners concern – such as the Vauxhall Zafira fires or Toyota and Lexus airbags, for the most part recalls are for smaller fixes to ensure reliability or, in the case of the VW emissions scandal, create compliance with emissions regulations.

 

How can I be made aware of a recall?

After determining what needs recalling, the manufacturer registers the issue with the DVSA, who then authorise the DVLA to provide contact details of all current owners.

From these, manufacturers can then write, email or call vehicle owners to make them aware of an outstanding recall on their vehicle and advise them on how to proceed.

 

What if I want to check for a recall myself?

The DVSA website has a function where motorists can check their car’s MOT history, and they have now added a “Recall Checker” function to their service. All you need is the vehicle registration – test it out at https://www.check-mot.service.gov.uk/.

If there is an outstanding recall on the vehicle you are searching for the information below will be provided and you will be advised to contact your nearest dealership to conduct an assessment:

If there is no recall on your vehicle, the checker will display the below message:

If there isn’t a recall for your vehicle, you don’t have to do anything!

 

If there’s a recall for my vehicle what do I do?

You can book in an appointment with the manufacturer franchised dealer of your choice – just tell them you need an appointment for a recall and provide them with your vehicle’s details at a time convenient for you.

Depending on the severity of the recall, your car could be back to you within five minutes or across the span of several hours, but your chosen garage should be able to advise you on an approximate timescale so you can plan accordingly.

At the most extreme end of the scale, the manufacturer might instruct you not to drive your car until the work has been completed, but this is rare. Porsche took this decision when two of its £100,000 911 GT3 models caught fire. After telling owners not to use their cars, it traced the problem and set about fitting every car it sold with a new engine. This is, however, a highly unlikely possibility for most motorists.

 

How much could a recall cost me?

As recalls are issues identified by a manufacturer any work should be carried out free of charge, no matter how much time has passed since the recall was initially issued.

 

What happens if I don’t fix the issue?

There is currently no legal mandate for owners to have recalls resolved, but the DVSA has been discussing the option of including vehicle recall checks as part of the mandatory annual MOT, with failures for vehicles that are subject to outstanding recalls that haven’t been addressed.

Owners are also responsible for the condition of their vehicle and can be subject to fines and the invalidation of their insurance if found to be driving a vehicle in a dangerous condition.

 

What can I do about general maintenance for my car?

If you want find a reputable, local, independent garage operating to a Chartered Trading Standards Institute (CTSI)-approved Code of Conduct, you can use the Trust My Garage website’s Find a Garage map here.

Our members offer a range of services across the service and repair industry, ensuring you and your vehicle get the best possible service. For more information about Trust My Garage visit the Trust My Garage website – and  be sure to check out the Trust My Garage Facebook and Twitter pages too!