Motoring in the UK requires drivers to meet a variety of rules and regulations – but what happens when a manufacturer discovers an issue with your vehicle? Trust My Garage has all the information you need when it comes to ensuring your vehicle is safe; check it out below!
What is a vehicle safety recall?
A vehicle recall happens when a manufacturer identifies an issue with a particular make or model of vehicle – sometimes they affect a small number of vehicles, and sometimes it’s a much wider range depending on the issue.
In the UK alone, it’s not unusual for a single recall to apply to 100,000 cars or more, sometimes from more than one manufacturer. Worldwide, the biggest ever recall was for 14 million vehicles (carried out by Ford in 2009).
The DVSA estimates around 2.39 million UK cars – around one in 13 – currently in use have unresolved safety recalls that have been issued jointly by the government department and manufacturers.
While there are some instances that will cause owners concern – such as the Vauxhall Zafira fires or Toyota and Lexus airbags, for the most part recalls are for smaller fixes to ensure reliability or, in the case of the VW emissions scandal, create compliance with emissions regulations.
How can I be made aware of a recall?
After determining what needs recalling, the manufacturer registers the issue with the DVSA, who then authorise the DVLA to provide contact details of all current owners.
From these, manufacturers can then write, email or call vehicle owners to make them aware of an outstanding recall on their vehicle and advise them on how to proceed.
What if I want to check for a recall myself?
The DVSA website has a function where motorists can check their car’s MOT history, and they have now added a “Recall Checker” function to their service. All you need is the vehicle registration – test it out at https://www.check-mot.service.gov.uk/.
If there is an outstanding recall on the vehicle you are searching for the information below will be provided and you will be advised to contact your nearest dealership to conduct an assessment:
If there is no recall on your vehicle, the checker will display the below message:
If there isn’t a recall for your vehicle, you don’t have to do anything!
If there’s a recall for my vehicle what do I do?
You can book in an appointment with the manufacturer franchised dealer of your choice – just tell them you need an appointment for a recall and provide them with your vehicle’s details at a time convenient for you.
Depending on the severity of the recall, your car could be back to you within five minutes or across the span of several hours, but your chosen garage should be able to advise you on an approximate timescale so you can plan accordingly.
At the most extreme end of the scale, the manufacturer might instruct you not to drive your car until the work has been completed, but this is rare. Porsche took this decision when two of its £100,000 911 GT3 models caught fire. After telling owners not to use their cars, it traced the problem and set about fitting every car it sold with a new engine. This is, however, a highly unlikely possibility for most motorists.
How much could a recall cost me?
As recalls are issues identified by a manufacturer any work should be carried out free of charge, no matter how much time has passed since the recall was initially issued.
What happens if I don’t fix the issue?
There is currently no legal mandate for owners to have recalls resolved, but the DVSA has been discussing the option of including vehicle recall checks as part of the mandatory annual MOT, with failures for vehicles that are subject to outstanding recalls that haven’t been addressed.
Owners are also responsible for the condition of their vehicle and can be subject to fines and the invalidation of their insurance if found to be driving a vehicle in a dangerous condition.
What can I do about general maintenance for my car?
If you want find a reputable, local, independent garage operating to a Chartered Trading Standards Institute (CTSI)-approved Code of Conduct, you can use the Trust My Garage website’s Find a Garage map here.
Our members offer a range of services across the service and repair industry, ensuring you and your vehicle get the best possible service. For more information about Trust My Garage visit the Trust My Garage website – and be sure to check out the Trust My Garage Facebook and Twitter pages too!
As of December 2018, BBC News’ Fuel Price Calculator revealed the price of fuel per litre across the UK stood at £1.24 and £1.34 for petrol and diesel vehicles respectively (source). With the cost of filling up the tank on the rise, Trust My Garage has some top tips on how to drive economically and make your MPG go further – check them out below!
Condense your time on the road
Did you know that when you drive a car that has been parked for a few hours the engine is cold and it uses more fuel to power the engine for the first five miles or so? By combining your errands into one daily trip you can save your pennies and your mileage – meaning your miles will last longer between trips to the pump.
Stick to the speed limit
This one should be a given for responsible driving, but stick to the speed limits! What Car? research shows that a vehicle going at 80mph uses up to 25% more fuel than one going at 70mph.
Spend a minute on maintenance
One of the best ways to improve your fuel efficiency is to keep your car well maintained and serviced regularly. By ensuring your car is running optimally you can utilise your fuel and go further for your pounds, even if it’s just pumping up your tyres to the correct pressure! If you’re not sure on how best to go about maintaining your car, check out our latest maintenance blog post: “Winter driving – how to stay safe when the cold hits”.
If you think your car could be in need of a service, you need a helping hand when it comes to good maintenance practice, or you think your motor could be in need of a repair, your local Trust My Garage member can help. Not sure if there’s a member near you? Pop your post code into TMG’s ‘Find a Garage’ map and we can tell you who’s nearby!
Car heaters don’t, in general, use up much fuel as they recycle the heat from the engine. Air conditioning, however, does. It’s definitely the case if you have an older vehicle but it’s much less noticeable with modern cars. Remember that using your air-con regularly is a good thing, as it keeps the seals in good condition. It also dries the air so that it’s as useful to you in winter as it is in summer for keeping your windscreen de-misted. But what about opening windows instead? When it comes to keeping them down it may affect fuel consumption at more than 40mph, but air conditioning marginally increases fuel use at all speeds.
Keep F1 on the track
“Slip-streaming” behind other vehicles to help save fuel is a technique Formula 1 drivers adopt, but it is highly dangerous and frowned upon by road safety experts. Similarly, switching off the engine whilst moving and coasting to a stop is also deemed to be extremely reckless – so don’t bring racetrack habits to the road.
Take a weight off
Just like your body, your car needs more fuel to move around more weight, which means you shouldn’t cart items around in your boot unless you absolutely need to. You can also reduce weight by filling up with less fuel, more often. You’d be surprised how much more a full tank of fuel weighs than half a tank!
Read the road and use gravity
Use gravity to your advantage and build up momentum by pushing on downhill to power through inclines. This may sound confusing, but a good way to do this is to read the road as if you were on a pushbike and accelerate accordingly. While doing this, be sure to look far ahead while driving and keep moving where possible by anticipating obstacles. Easing off the throttle and keeping momentum is better than speeding up, braking and then starting all over again.
What is Trust My Garage?
Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service. All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.
Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand. If there’s a problem that can’t be sorted out between you and your garage, the IGA takes over and helps to achieve a happy outcome.
For more information about Trust My Garage or to locate your nearest TMG member visit www.trustmygarage.co.uk.
Want your motor to have no tricks, just treats this Hallowe’en? This is how you can – with Trust My Garage!
Something dark is just around the corner – it’s Hallowe’en across the world! For drivers in the UK this Samhain, it’s best to make sure your vehicle is running smoothly before the dark nights and cold mornings creep into view. With these handy ‘tricks’ from Trust My Garage your motor should be running like a ‘treat’ all through the Winter!
Prepare for driving at night
While we know how nice it is to drive in the light summer evenings, it isn’t that way all year round! It’s important for drivers to take it steady when driving in the dark – especially if you’re driving in an unfamiliar area.
Be sure to take the time to check all the lights on your vehicle before setting off on a trip, as nobody wants to be caught out in the dark. If you need help with checking a light you can’t see, you can ask a friend or family member to help. Broken lights can result in a £50 fine, three penalty points and even a Roadside Prohibition Notice – which means you must fix the fault before a re-inspection.
If you’re new to driving it may be worth practicing your evening driving in a familiar area before heading off on a trip – getting hours of practice under your belt may help with your confidence and help you get used to driving in poor lighting!
Check your tyres
With poorer conditions on their way it’s important to ensure your tyres are up to the challenge – so be sure check your tyre pressures and tread depth regularly. The legal minimum for tread depth is 1.6mm, but tyre grip can deteriorate rapidly if the depth is under 3mm. You can use the edge of a 20p piece to check how deep your tread is – if the outer band of the coin is visible, then your tyres may be illegal and unsafe and should be checked immediately by a qualified tyre professional. Illegal tyres can earn you three penalty points and a fine of up to £2,500 per tyre!
For checking your tyre pressures, your vehicle’s Owner’s Manual should contain the information you need for your tyre to be inflated to the correct PSI/BAR. Air and water machines are commonplace at petrol stations across the UK – or you can ask your local garage to check your pressure is correct if you’re unsure how to do it yourself.
Under-inflated tyres affect handling and grip, potentially causing irregular or unpredictable vehicle behaviour. They are also much more likely to suffer from a dangerous sudden rapid deflation, especially on high-speed motorway journeys.
Beware of the weather
The turn of the seasons brings a scary array of weather conditions, all of which can affect how you drive. Low Winter sun can dazzle unprepared drivers, and heavy rain and fog can create slippery roads that affect how you handle your vehicle.
To combat the sun, keep a spare pair of sunglasses in your vehicle, and if it has a sun visor ensure it blocks the sun from your view while in your driving position.
In wet conditions allow additional travel time and keep speeds steady – with plenty of time for slow braking as braking distances double when wet and increase ten times on ice!
How Trust My Garage can help you
Remember, if you want to take your car for a check-up to get ready for autumn and winter driving, you can use Trust My Garage’s handy Find a Garage map to locate a reputable independent garage that follows the Chartered Trading Standards Institute (CTSI) approved Trust My Garage Code of Practice to get the best possible service for both you and your vehicle.
Trust My Garage truly is the independent scheme for independent garages in the UK. They have no hidden agenda or commercial influences, which means they really do exist to ensure that independent garage standards are continuing to improve.