Blog Archives

New Tyre Labelling – What does it mean for Motorists?

As of 1st May 2021, tyres now have a new labelling system to help motorists understand how well they perform in different conditions. Want to know more about how the system works and how it could affect drivers? The Trust My Garage blog is here to help!

What changes are being made?

According to TyreSafe.org, the changes to labelling are being made to help motorists understand the performance of different tyres in areas such as fuel efficiency, and grip in adverse weather conditions.

With the previous labelling system, concerns were raised that motorists were not fully aware of the differences between different tyre ratings displayed on the tyre label. As these labels were physically affixed to the tyres, a driver could have had a new tyre fitted by a garage without ever seeing the label to confirm the tyre’s rating, unless specifically queried.

From now on, tyre label ratings are available to retailers through their computers, and they must provide the rating details to their customers. This information is drawn from a European database holding the ratings of every tyre on sale, which will be made accessible to the public.

The rating scale for tyres has also changed, with a new, five-option rating system from “A” (best) to “E” (worst). If the tyre is classified as suitable for use on snow, it will have the Alpine peaks symbol. A symbol for tyres classified as suitable for ice (known as ‘Nordic tyres’) is also available. The ratings system and the snow/ice graphics are shown here:

© TyreSafe 2021

What details are the same as before?

There is some information which has not changed. A tyre’s fuel efficiency, braking performance in the wet and the amount of road noise it generates remain the core information of the label, and a rating is provided for each performance measure. Labels will look like this:

© TyreSafe 2021

How can I check my vehicle’s tyres?

If you think your vehicle may need new tyres, or you want to know if your tyres are over the legal tread depth limit of 1.6mm, you can test their depth yourself.

You may also want to confirm if your vehicle’s tyres are inflated to the correct pressure, or monitor key signs of wear and tear on the tyres.

Our “What to do when… you need to check your vehicle’s tyres” posts can help! From “the 20p test”, to how to use a tyre pressure gauge, we’ve put together the information you need to ensure you keep this vital part of your vehicle at its best.

What do I do when I need to change my vehicle’s tyres?

Many local independent garages offer tyre sales and fitting services, either as a standalone or as part of your MOT advisories. Often, you can ask for new tyres to be fitted while still at the garage to rectify an advisory issue. If you want to know which garages near you offer tyre services, you can pop your postcode into the handy “Find a Garage” tool on the Trust My Garage website! Give it a try here:

You can adjust the search radius depending on how far you want to travel, and check the reviews and ratings for each TMG member too! All members also have a profile page where you can read more information about the business and see what services they offer – including tyres!

All the garages in Trust My Garage are members of the Independent Garage Association, which is part of the RMI: one of Britain’s oldest motor trade organisations. IGA members are true professionals who must comply with a strict, Chartered Trading Standards Institute-approved Code of Practice.

Every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for your money.

If you have any top tyre tips, be sure to leave them in the comments below!

What to do when… You need to visit a Garage for vehicle maintenance

With 47% of UK drivers worried about the cost of unexpected vehicle repairs, you’re not alone if you aren’t sure what to do when you need to visit a garage! With drivers spending an average of £574 each per year on car repairs, it’s important to know the best way to go about getting your vehicle into the workshop, so find out below with Trust My Garage!

Assess the issue

If you have any vehicle knowledge it is worth taking the time to assess your suspected issue, as this can save time for the technician once your vehicle is in the workshop. If you aren’t sure of what or where the issue is, advise the garage of this so they can take the time to fully inspect your vehicle and, where possible, determine the nature of the problem.

Explaining any problems – such as a concerning noise of vibration when driving at speed/on start-up – to the garage, will give them vital information and help them find the root cause of the problem quicker.

Locate a garage that suits you

If you aren’t sure where to begin when looking for a garage, you can make it easy for yourself with Trust My Garage! By using our ‘Find a Garage’ map you can check out the garages in your area who work to a CTSI-approved Code of Conduct. You can even read reviews and request a quote for the work your vehicle needs! Try it out here:

All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations. All Trust My Garage members also operate to the TMG ‘Code of Practice for Service and Repair.

IGA members are true professionals who must comply with a strict code of practice. Every customer of a Trust My Garage member can rely on using a nationally recognised brand to help you and your vehicle get the best value service for your money.

See what parts are needed

Should your vehicle need parts to complete the repair, these will be quoted for, along with the labour cost to fit them. If you’re looking to compare more than one garage’s prices you can ask for this information upfront before going ahead with any work to be completed.

With TMG members, you can ask for a fixed quote or estimate, inclusive of parts, labour and VAT prior to approving any work on your vehicle.

Understand your vehicle’s issues and repairs

If your vehicle has had to undertake any kind of repair work, the garage you use should be able to explain what has happened to the vehicle and how it can be/has been repaired. If you aren’t sure about any information, ask! Technicians understand that most motorists aren’t informed of the inner workings of a vehicle and should be able to explain – or even show you – where an issue has arisen or has been fixed.

It might seem silly to ask but if it helps you know what’s going on with your car, a professional should be happy to provide as much detail as they can. You can also ask to inspect any parts removed from your vehicle so you can see if there are any visible issues or differences compared to how the part should look and function.

Maintaining your vehicle

A great way to ensure your vehicle is performing at its best is by keeping up with it prescribed maintenance schedule. Remember; your yearly MOT is a check on the vehicle and not a service.

Trust My Garage members offer a range of services, which you can review on each garage’s profile page on the Trust My Garage website. You can also view photos of the garage, check opening times and see reviews from other customers.

More about Trust My Garage

Trust My Garage is a collection of Britain’s best local garages – each one different and all dedicated to the highest standards of customer service and technical know-how. Visit TrustMyGarage.co.uk for more information – and be sure to check out our Facebook, Twitter and YouTube pages too!

Trust My Garage – the network of quality independent garages you can trust

What is Trust My Garage?

Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service. All the garages in Trust My Garage are members of the Independent Garage Association – which is part of the RMI, one of Britain’s oldest motor trade organisations.

If you take your vehicle for an MOT, service or repair at your local garage, how can you be sure of the quality of its work? At Trust My Garage, we truly believe that our members are the best independent garages in the UK, each one unique but all skilled professionals who are dedicated to providing top quality work.

 

Why should I choose a Trust My Garage member?

Since 2016 Trust My Garage members have all operated to a strict Code of Conduct, which has been approved by the Chartered Trading Standards Institute (CTSI) – the national body for trading standards professionals. Trust My Garage is currently the only CTSI backed code exclusively for independent garages, so you can rest assured that you are dealing with a firm that is determined to deliver the highest levels of customer satisfaction.

 

Why can I Trust My Garage?

All Trust My Garage members operate to the TMG ‘Code of Practice for Service and Repair’, as well as utilising our Customer Charter:

As every TMG member adheres to our strict criteria, you can rest assured that you can Trust My Garage for great service, every time.

 

Where can I find my nearest Trust My Garage member?

With over 2,900 members across the UK, you’re never far away from a TMG member. We’ve even created a handy search function so you can locate your nearest TMG-approved garage with ease!

Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.

Try it out here:

 

What happens if there is an issue with a garage?

If a customer does enter a dispute with a Trust My Garage member, our CTSI Code of Conduct offers a robust complaints procedure. We use an impartial Alternate Dispute Resolution (ADR) provider to ensure a fair outcome in every case.

How can I find out more about Trust My Garage?

If you’re looking for more information about Trust My Garage, you can head over to our website, TrustMyGarage.co.uk. We’re also on social media, so you can get the latest motoring news and updates straight into your social feeds! Check out our profiles:

Trust My Garage Facebook Trust My Garage Twitter

As of this week, you’ll also be seeing more of Trust My Garage with the launch of our debut TV advert! We want motorists in the UK to Trust My Garage – so be sure to keep an eye out for the Trust My Garage shield on your screens. You can also view our advert right here, so watch the video below and see why you can Trust My Garage:

If you’re looking for more information or would like to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

Like our new advert? Make sure to leave us a comment in the section below!