Blog Archives

Summer motoring – How you can stay safe on the roads with Trust My Garage

With Highways England predicting an additional 700 breakdowns on the UK’s roads in July and August, it’s more important than ever for motorists to be prepared for the Summer! Read on for our top tips on how you can stay safe this season with Trust My Garage.

Keep it cool

With a little bit of luck, in the summer temperatures heat up, giving you plenty of chance to get out and about in your car! On hot days motorists should keep a cool, circulating air current in their vehicles, as this helps keep you comfortable from the heat and alert while driving.

You should also pack bottles of water for any longer trips or days out to help keep heatstroke and dehydration issues at bay, as these can impair your driving abilities.

Many modern cars now have air conditioning, and this will help keep you cool whilst driving, but it’s wise to makes sure your air conditioning is working efficiently. To help with this, many garages offer air con “re-gas” services, where your motor’s refrigerant gas levels can be checked and topped up to ensure it works at its best.

Take a walk around your vehicle

Before setting out on any trip some basic vehicle checks could save you trouble once your journey has started. Particularly for longer travels you should, as a minimum, check:

  • Engine oil – Long travel times can cause friction and damage to your engine, so be sure to keep it properly lubricated.
  • Coolant – Traffic jams can cause your engine to overheat if your coolant levels are low, so keep it topped up to keep on moving!
  • Screen wash – Dirty windscreens can be amplified by bright sunlight, so make sure yours can be clean both inside and out
  • Tyre pressures and treads – Tyres should meet the legal minimum requirement of 1.6mm across the central three-quarters of the tyre in a continuous band around the whole of the tyre with no bulges, bubbles, cuts or tears, or you risk a £2500 fine and three penalty points per tyre – or worse! Tyre pressures should match the BAR/PSI indicated in your vehicle’s Owners’ Manual.
  • Fuel level – Running out of fuel is one of the most common causes of breakdown on the UK’s motorway network, so check you’ve got enough fuel for your trip and take note on any available fuel stations en-route to fill up as necessary.
  • It’s also recommended that you check your lights and wipers just to makes sure they too are in working order and good condition.
  • Don’t forget, this is the UK and we can have a down pour at any time and after a dry spell – the first rainfall can result in a slippery road surface, so be prepared to adjust your speed and driving style to match any changes in driving conditions.

Consider your allergies and medication

The NHS estimates that there are 10 million people with hay fever in England alone, and in summer symptoms can be severe. While driving with your windows open is a nice way to enjoy a summer breeze, it can also lead to streaming eyes and sneezing fits for hay fever sufferers!

Medication is available to combat these symptoms, but you should always check labels prior to driving to make sure any side-effects, such as blurred vision and drowsiness, won’t affect your driving ability. If you are ever unsure of any medication’s side effects, you should always check with your doctor.

Check your routes (and alternatives!)

Heavy traffic can ruin a summer trip, so research your route before you set off! By checking routes before you leave you can help alleviate the stress of being stuck in a traffic jam. If you do get caught out on the road look for diversion signs, or ask a passenger to try a find a suitable alternative route. If you want to avoid peak traffic, avoid travelling on Sunday evening before school terms start and steer clear of rush hour motoring.

Most of us use satnavs to find our way around these days but it’s always a good idea to have a map book in your car too, just in case. You never know, switching off the sat nav and finding a interesting place to take a break from driving might just help you relax a little and enhance your trip.

Remember: rule 149 of the Highway Code states that you MUST NOT use a hand-held mobile phone or similar device when you’re driving. Make sure that you check the travel news before you leave, or use the live traffic function if you own a sat-nav with traffic update features.

Take the time to Trust My Garage

If your car is due its MOT or a service, make sure to take it in to a garage to get it ready for the road. If you’re looking for a reputable, local, independent garage you can head to the Trust My Garage website and use our handy ‘Find a Garage’ map to locate your nearest TMG member, operating to a Chartered Trading Standards Institute (CTSI)-approved code of conduct.

Simply pop in your postcode and our ‘Find a Garage’ map will show you all the TMG members in your area – and you can even read reviews from other customers if you’re unsure which garage is right for your needs.

You can also check out our latest TV advert below:

If you’re looking for more information or would like to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

If you’re looking for more information or would like to contact Trust My Garage, please visit TrustMyGarage.co.uk or Contact Us here.

Vehicle safety recalls – what are they and how can they affect motorists?

Motoring in the UK requires drivers to meet a variety of rules and regulations – but what happens when a manufacturer discovers an issue with your vehicle? Trust My Garage has all the information you need when it comes to ensuring your vehicle is safe; check it out below!

 

What is a vehicle safety recall?

A vehicle recall happens when a manufacturer identifies an issue with a particular make or model of vehicle – sometimes they affect a small number of vehicles, and sometimes it’s a much wider range depending on the issue.

In the UK alone, it’s not unusual for a single recall to apply to 100,000 cars or more, sometimes from more than one manufacturer. Worldwide, the biggest ever recall was for 14 million vehicles (carried out by Ford in 2009).

The DVSA estimates around 2.39 million UK cars – around one in 13 – currently in use have unresolved safety recalls that have been issued jointly by the government department and manufacturers.

While there are some instances that will cause owners concern – such as the Vauxhall Zafira fires or Toyota and Lexus airbags, for the most part recalls are for smaller fixes to ensure reliability or, in the case of the VW emissions scandal, create compliance with emissions regulations.

 

How can I be made aware of a recall?

After determining what needs recalling, the manufacturer registers the issue with the DVSA, who then authorise the DVLA to provide contact details of all current owners.

From these, manufacturers can then write, email or call vehicle owners to make them aware of an outstanding recall on their vehicle and advise them on how to proceed.

 

What if I want to check for a recall myself?

The DVSA website has a function where motorists can check their car’s MOT history, and they have now added a “Recall Checker” function to their service. All you need is the vehicle registration – test it out at https://www.check-mot.service.gov.uk/.

If there is an outstanding recall on the vehicle you are searching for the information below will be provided and you will be advised to contact your nearest dealership to conduct an assessment:

If there is no recall on your vehicle, the checker will display the below message:

If there isn’t a recall for your vehicle, you don’t have to do anything!

 

If there’s a recall for my vehicle what do I do?

You can book in an appointment with the manufacturer franchised dealer of your choice – just tell them you need an appointment for a recall and provide them with your vehicle’s details at a time convenient for you.

Depending on the severity of the recall, your car could be back to you within five minutes or across the span of several hours, but your chosen garage should be able to advise you on an approximate timescale so you can plan accordingly.

At the most extreme end of the scale, the manufacturer might instruct you not to drive your car until the work has been completed, but this is rare. Porsche took this decision when two of its £100,000 911 GT3 models caught fire. After telling owners not to use their cars, it traced the problem and set about fitting every car it sold with a new engine. This is, however, a highly unlikely possibility for most motorists.

 

How much could a recall cost me?

As recalls are issues identified by a manufacturer any work should be carried out free of charge, no matter how much time has passed since the recall was initially issued.

 

What happens if I don’t fix the issue?

There is currently no legal mandate for owners to have recalls resolved, but the DVSA has been discussing the option of including vehicle recall checks as part of the mandatory annual MOT, with failures for vehicles that are subject to outstanding recalls that haven’t been addressed.

Owners are also responsible for the condition of their vehicle and can be subject to fines and the invalidation of their insurance if found to be driving a vehicle in a dangerous condition.

 

What can I do about general maintenance for my car?

If you want find a reputable, local, independent garage operating to a Chartered Trading Standards Institute (CTSI)-approved Code of Conduct, you can use the Trust My Garage website’s Find a Garage map here.

Our members offer a range of services across the service and repair industry, ensuring you and your vehicle get the best possible service. For more information about Trust My Garage visit the Trust My Garage website – and  be sure to check out the Trust My Garage Facebook and Twitter pages too!

What to do when… a pothole damages your vehicle

Potholes are no joke when it comes to motoring in the UK, but if your vehicle is damaged due to an issue with the road surface what can you do? Trust My Garage has some handy tips for dealing with the ruin of the roads – check them out here!

If in doubt, get out

If you believe your vehicle has been damaged in any way, find a safe place to pull over and inspect the vehicle. You may want to take photos if there are any obvious areas of damage on the vehicle – and only if it is completely safe, take a photo of the pothole in question.

Vehicle problem? Solved!

If you feel there is a problem with your vehicle as a result of a pothole you can take it to your local Trust My Garage member for diagnosis, and if necessary, repair. To find your nearest member you can use our Find a Garage map, which lets you see every TMG-approved member in your area.

All Trust My Garage members operate to a Chartered Trading Standards Institute (CTSI) Code of Conduct, meaning you and your vehicle will get the best possible service from a business dedicated to the highest standards of skill and personal service. If you want to claim against any costs incurred, make sure to keep all invoices and receipts to send off copies when requested.

See it, say it

If there’s a pothole problem you’re concerned about, report it to the relevant authorities. Depending on where the road is changes which organisation you need to inform – here’s what you need to know:

Motorways or major A-roads

  • England: Highways England – although if you hit a pothole in London, inform Transport For London (TFL)
  • Wales: Trunk Road Agents
  • Scotland: Transport Scotland

If the pothole is on a smaller road, it is the responsibility of the local council, so report it to them.

The .Gov website provides information on which organisation to use based on the location of the pothole in England, and you can contact your local council via their website or telephone number to report an issue.

Making a claim

If a pothole has damaged your vehicle you can make a claim to attempt to recoup the costs of any damage incurred. Most councils and highway agencies will send you a form when you report the pothole, so fill in as much detail as possible and return this along with copies of any receipts, invoices and photographs taken.

Some authorities may also ask for a copy of a valid MOT certificate for the vehicle, so be sure to have a copy of this included with your paperwork.

However: making a claim isn’t a guarantee of reimbursement. The Highways Act 1980 allows road authorities to decline claims provided they took reasonable steps to make sure the road is maintained, and potholes dealt with quickly. If your claim is thrown out you may have to utilise your insurance policy, but this could affect your no-claims bonus.

Another option is to try to prove that the body responsible for the road did not do a good enough job of road repairs. One way of doing this is to ask the road authority for details of repairs to the road that damaged your car, or do so through the Freedom of Information Act.

The latter can take 20 working days, but if you can prove that the road has been neglected it is hard for your claim to be turned down.

Keeping up with your maintenance

Whether you’ve suffered pothole damage or not it’s important to keep your vehicle in in tip-top shape. Whether you need a check-up, service, MOT or repair, you can visit your nearest Trust My Garage member and the CTSI-approved Code of Conduct our members operate to means that you’ll get the best possible service.

For more information you can visit www.TrustMyGarage.co.uk – and be sure to check out the Trust My Garage Facebook and Twitter pages too!

Winter driving – how to stay safe when the cold hits

The UK is well into winter, so motorists should be keeping safe on our roads – but new research has shown drivers are unprepared for motoring in the chilly season!

 

Halfords, which commissioned a survey of 2,000 motorists, has found nearly half of all drivers surveyed admitted they have not conducted any maintenance checks on their vehicle – so how can you make sure you’re ready to face the cold? The Trust My Garage blog is here to help! Check out our top tips below.

pexels-photo-376361.jpeg

 

Antifreeze – keeping the chill at bay

Antifreeze is clever stuff that stops the water in your engine’s cooling system from freezing! It also does several other important jobs, making it a vital car fluid to keep your engine running smoothly.

 

As well as preventing water from freezing up, antifreeze raises the boiling point of engine coolant to prevent overheating. The stuff also protects your engine from corrosion, aids heat transfer, and prevents scale from building up internally.

 

How do you use it? There’s the concentrated form, or the ready mixed with water kind. The latter version is commonly referred to as engine coolant and can normally be used straightaway for top-ups and replacements. The concentrated form needs to be diluted with water, usually at a level of around 50% antifreeze and 50% water. Always check the pack’s instructions for the right ratio to use.

AdobeStock_131991384.jpeg

 

Tyres – putting rubber to the roads

Tyre pressure and tread can be crucially important during winter, as poor tyres can cause your vehicle to slip across wet and icy roads.

 

To keep your tyres at optimum performance you’ll need to make sure your tyres are correctly inflated and have adequate tread across the circumference of the tyre – you’ll find the BAR/PSI you need in your vehicle’s Owners Manual or inside front door frame, and it’s recommended to keep your tyres at 3mm or above for optimum grip.

 

If you aren’t sure how to check your tread depth, you can employ ‘the 20p test’, which you can find out more about here. If your tyres fall under the 1.6mm legal limit you could face a fine of up to £2,500 and three penalty points for each illegal tyre!

 

If you’re looking for more information about checking your tyres you call also check out our “What to do when… you need to check your vehicle’s tyres” post for all your tyre-based needs.

AdobeStock_72497852.jpeg

 

Brakes – stop the ride!

Brakes are an essential part of any car and therefore should be serviced regularly. This is especially important during winter months, but how can you tell your brakes are in tip top condition?

 

It’s a case of making sure you check them regularly, as the winter months can be very wet and sometimes puddles can be difficult to avoid. When driving through a puddle, make sure you test your brakes afterwards by driving at a slow speed and gently applying pressure.

 

Listen out for warning signs, as brakes will let you know when there is a problem – whether this is through grinding or squeaking. Sometimes your car will act like it has a mind of its own and pull you to one side while driving, which could indicate a fault with the braking system. Vibrations and temperamental pedals are also a sign you need to take give your car some attention -so look out for the signs and don’t ignore them.

 

Remember, that you can always take your car to your nearest Trust My Garage member to get the brakes checked – it’s better to be safe than sorry!

steel-3075241_960_720.jpg

 

Faults – how can you steer clear?

If you notice a fault with your vehicle, such as a cracked windscreen, dim headlight, or poorly charged battery, it’s important to get it sorted before undertaking any winter driving. If you feel there is a fault but aren’t sure how to proceed, you can always take your vehicle to a local garage to have it looked at by a professional – you can even use the TMG Find a Garage map to locate your nearest Trust My Garage member.

pexels-photo-1266019

 

If you’re looking to hit the road this winter, you can take your vehicle to your local Trust My Garage member. Whether it’s for a check-up, service or repair, the Chartered Trading Standards Institute (CTSI) approved code of conduct that our members use mean that you and you motor both get the best possible service – no matter the weather!

tmg_ctsi_long

What to do when… you need to check your vehicle’s tyres

With nights drawing in for Winter, drivers can often overlook small but important details on their vehicles – but Trust My Garage is here to help! These top tips can help motorists when it comes to the ever-important tyre maintenance; check them out below.

 

Tyre Pressures

Checking your vehicle’s tyre pressure is easier than you might think! You can check and correct your tyre pressure at most UK petrol stations using a pay-per-use air and water station, or you can purchase your own tyre pressure gauge – the choice is yours.

If you aren’t sure what pressure is correct for your vehicle’s tyres you can refer to your Owner’s Manual. Details should be provided in either/both BAR and PSI, and you can adjust your pressures to the recommended figure. Often a vehicle’s tyre pressure information is also provided on the interior frame of the front passenger door, so be sure to check there if you need a quick reference point as well.

14799235964_59debd3f50_b.jpg

The required tyre pressure for your vehicle can also depend on the load weight when travelling, so if your vehicle is needed for some heavy lifting it’s best to check your tyre pressures beforehand – as the incorrect pressure could cause a blowout or additional tyre wear. It’s also best to check your tyres when ‘cold’ – preferably when you haven’t driven at all, or have driven under 2 miles’ distance.

 

Tyre Tread

The tread of a tyre refers to the rubber on its circumference that makes contact with the road or ground. The legal limit for minimum tread depth in the UK is 1.6mm across the central three-quarters, however it is recommended to keep your tyres at 3mm or above for optimum grip. Drivers who fail to comply with the regulations face a fine of up to £2,500 and three penalty points for each illegal tyre.

Tread depth is important to maintain good grip on wet roads but, as the tread wears down, the tyres will lose the ability to grip well. The ‘20p test’ is a quick way to check the tread depth. Place a 20p coin into the main tread grooves at three points across the tyre and then repeat around its circumference. If the outer band is visible, the tyres may be unsafe or illegal and need to be checked by a professional garage or tyre specialist.

car-3376088_960_720.jpg

Tyre damage such as cuts, lumps and bumps are often caused by an impact between the tyre and a kerb, pothole or object in the road. If your tyre has any of these symptoms then you must have the tyre checked as quickly as possible by a tyre specialist, as this sort of damage can result in sudden tyre failure.

 

Why is tyre maintenance so important?

Correct tyre pressure is important in order to stay safe on the road. If tyres are under/over inflated then handling and grip will worsen, potentially causing irregular or unpredictable car behaviour. Tyres that aren’t fully inflated are also more likely to suffer from a sudden rapid deflation and will suffer premature wear on the outside edges of the tyre, meaning the wheel rim and tyre will be more susceptible to impact damage. It can also impact the environment, as your car will create more emissions by working harder against the impact of improperly inflated tyres.

Ensuring your tyres have tread above the legal limit can help you remain safe on the roads by maintaining adequate grip on the surface of the road. This can help you when travelling at speed, or during sharp turns and emergency braking manoeuvres by helping the car keep a level grip across the road surface.

So to benefit from lower fuel bills, longer tyre life, increased safety and reduced CO2 emissions, make sure you check your tyre pressures and tread depth across all wheels at least once a month and before a long journey.

automobile-automotive-car-244553.jpg

Our ‘What to do when…’ series can provide some further tips and insight across other areas of motoring and vehicle maintenance to help you ensure your motor is running at its best! You can check out our other posts in the series here.

More about Trust My Garage

Trust My Garage is a collection of Britain’s best local garages – each one different and all dedicated to the highest standards of skill and personal service.

All the garages in Trust My Garage are members of the Independent Garage Association which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.

Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for your money.

Visit www.TRUSTMYGARAGE.co.uk and type in your postcode to find your nearest trusted independent garage.

tmg_ctsi_long

Want your motor to have no tricks, just treats this Hallowe’en? This is how you can – with Trust My Garage!

Something dark is just around the corner – it’s Hallowe’en across the world! For drivers in the UK this Samhain, it’s best to make sure your vehicle is running smoothly before the dark nights and cold mornings creep into view. With these handy ‘tricks’ from Trust My Garage your motor should be running like a ‘treat’ all through the Winter!

 

Prepare for driving at night

While we know how nice it is to drive in the light summer evenings, it isn’t that way all year round! It’s important for drivers to take it steady when driving in the dark – especially if you’re driving in an unfamiliar area.

 

Be sure to take the time to check all the lights on your vehicle before setting off on a trip, as nobody wants to be caught out in the dark. If you need help with checking a light you can’t see, you can ask a friend or family member to help. Broken lights can result in a £50 fine, three penalty points and even a Roadside Prohibition Notice – which means you must fix the fault before a re-inspection.

jam-1776490_960_720.jpg

 

If you’re new to driving it may be worth practicing your evening driving in a familiar area before heading off on a trip – getting hours of practice under your belt may help with your confidence and help you get used to driving in poor lighting!

 

Check your tyres

With poorer conditions on their way it’s important to ensure your tyres are up to the challenge – so be sure check your tyre pressures and tread depth regularly. The legal minimum for tread depth is 1.6mm, but tyre grip can deteriorate rapidly if the depth is under 3mm. You can use the edge of a 20p piece to check how deep your tread is – if the outer band of the coin is visible, then your tyres may be illegal and unsafe and should be checked immediately by a qualified tyre professional. Illegal tyres can earn you three penalty points and a fine of up to £2,500 per tyre!

20p_check_comparison_opt

 

For checking your tyre pressures, your vehicle’s Owner’s Manual should contain the information you need for your tyre to be inflated to the correct PSI/BAR. Air and water machines are commonplace at petrol stations across the UK – or you can ask your local garage to check your pressure is correct if you’re unsure how to do it yourself.

 

Under-inflated tyres affect handling and grip, potentially causing irregular or unpredictable vehicle behaviour. They are also much more likely to suffer from a dangerous sudden rapid deflation, especially on high-speed motorway journeys.

 

Beware of the weather

The turn of the seasons brings a scary array of weather conditions, all of which can affect how you drive. Low Winter sun can dazzle unprepared drivers, and heavy rain and fog can create slippery roads that affect how you handle your vehicle.

rain-77339_960_720.jpg

 

To combat the sun, keep a spare pair of sunglasses in your vehicle, and if it has a sun visor ensure it blocks the sun from your view while in your driving position.

morning-2254975_960_720.jpg

 

In wet conditions allow additional travel time and keep speeds steady – with plenty of time for slow braking as braking distances double when wet and increase ten times on ice!

 

How Trust My Garage can help you

Remember, if you want to take your car for a check-up to get ready for autumn and winter driving, you can use Trust My Garage’s handy Find a Garage map to locate a reputable independent garage that follows the Chartered Trading Standards Institute (CTSI) approved Trust My Garage Code of Practice to get the best possible service for both you and your vehicle.

 

Trust My Garage truly is the independent scheme for independent garages in the UK. They have no hidden agenda or commercial influences, which means they really do exist to ensure that independent garage standards are continuing to improve.

tmg_ctsi_long

Little-known ways to get penalty points on your driving licence

At Trust My Garage, we’re committed to keeping motorists across the nation safe – and that means not breaking driving laws! We’ve put together a list of little-known ways that you could get penalty points on your driving licence, and how to avoid them. Take a look at our list below.

 

  1. Distracted driving. Eating, drinking, applying make-up, or changing CDs while driving can rack up between three to nine penalty points – as well as the potential for a £100 fine! These acts are not illegal, but they can severely distract a motorist – and distracted driving is against the law.

How to avoid it: Stay focused on the roads, and if you need to take your hands off the wheel, find a place to pull over safely and adjust yourself and your vehicle accordingly before setting off again.

Think twice before eating, drinking while driving

 

  1. Parking poorly. Parking can strike fear into the hearts of many drivers – nobody wants to get it wrong in front of a queue of impatient drivers! However; if you have parked in a way that obstructs the road, pavement or any other inappropriate location, you could be charged with leaving a vehicle in a dangerous position.

How to avoid it: Look around before parking and consider whether the area you wish to park in is safe – if it isn’t, move on! It will be safer and cheaper than a fine.

3353087_eabf871e.jpg

 

  1. Not keeping your licence up-to-date. Every 10 years you must renew the photograph on your photo card driving licence – you will usually receive a reminder from the DVLA. If you don’t update your information when instructed, your licence will be revoked.

How to avoid it: Pay attention to when your driving licence is due to be renewed and be sure to keep any address information up-to-date with the DVLA.

document-driver-s-license-driving-licence-45113.jpg

 

  1. S-no-w joke in Winter. Failing too clear snow from your vehicle’s roof can land you with a £60 fine and three penalty points. Snow and ice can obscure a driver’s view – and even fall off and obstruct the view of other drivers.

How to avoid it: Before setting off, be sure your vehicle is clear of snow and ice, and that it cannot obstruct any other drivers.

1167824_1e04a771.jpg

 

  1. Splashing a pedestrian. Section 3 of the Road Traffic Act 1988 specifies it is an offence to ‘drive without reasonable consideration for other persons using the road’. This includes driving through a puddle on the road that could cause a pedestrian to be splashed. With 63 such incidents reported from 2009-2014, soaking a passer-by is not the way to go to keep a clean licence!

How to avoid it: Try to avoid any puddles in the road, but if impossible slow down to avoid any heavy splash onto the pavement – it’ll be better for your car too!

Puddle_at_Moles_Cross_-_geograph.org.uk_-_1671588.jpg

 

  1. Paws on the loose. Motorists must restrain their pets appropriately when driving. Having an unsecured animal in the car could be hazardous to your safety and your wallet! If police decide you’ve been driving without proper control due to a pet you can be hit with a fine from £200 – £2,500, and receive up to nine penalty points.

How to avoid it: Ensure any pets that you travel with have appropriate restraints and cannot distract you while driving – it may be better to keep animals in the rear of your vehicle to help avoid issues.

20706649849_5be1557279_b.jpg

 

  1. Keep your speed low. Unless signposted, most streetlamp-lit roads operate a 30mph policy. Breaking this speed limit can lead to a £100 fine and three penalty points, minimum.

How to avoid it: Be speed aware! Drive carefully and stay under the speed limit. If you’re not sure what it is and the road is streetlamp lit, assume it is 30mph to be safe.

5654312_b4efdeab.jpg

 

  1. Keep your eyes peeled. Is your eyesight up to scratch? As a driver, it’s vital you keep up to date with sight checks. If poor eyesight leads to careless driving you could face a fine of up to £1,000 and three penalty points on your licence.

How to avoid it: Schedule regular appointments with an optician, and if you feel any eyestrain beginning to occur – whether driving or not – book an appointment sooner to catch any potential issues early on.

exam-eyeglasses-eyesight-315416.jpg

 

About Trust My Garage

Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service.

 

All the garages in Trust My Garage are members of the Independent Garage Association which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.

 

Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand. If there’s a problem that can’t be sorted out between you and your garage, the IGA takes over and helps to achieve a happy outcome.

 

For more information about Trust My Garage or to locate your nearest TMG member visit www.trustmygarage.co.uk.

tmg_ctsi_long

Give your car a Spring in its step with Trust My Garage

The end of winter is finally in sight! At Trust My Garage, we’re preparing our vehicles for the Spring season with some top maintenance and driving tips designed to see you through to the long days of Summer.

 

Whether you’re looking for driving, maintenance or plain cleaning tips, we’ve put together some advice to help you make the most of your motor. Take a look at our handy info list below – and be sure to let us know in the comments if you give any of our methods a try!

 

Give your car some love

 

With warmer weather on the way, people like to travel to more! It’s important that the inside of your car is a safe and clean environment for you and any passengers you may have.

Next time you get a chance to wash your car, you could also make sure your footwells are clear of any rubbish or obstructions, give your dashboard and centre console a dust and – if you have the opportunity – try to give your car a hoover out to clean out any debris that gathered over the winter months.

car-van-transport-vehicle-auto-dashboard-679818-pxhere.com.jpg

 

Beware of low Sun

 

Much like Autumn, the sun is still low in the sky during Spring. Having the sun shining at you while driving can not only damage your eyesight, but could lead to an accident due to poor vision. Be sure to drive with your sun visor down and/or wear quality sunglasses to improve your vision of the roads when necessary.

pedestrian-light-sun-sunrise-road-traffic-671311-pxhere.com.jpg

 

Check your medication

 

The onset on Spring can also lead to an onset of allergies for some motorists. If you take any medication and drive, please be sure to check with your pharmacist or doctor for any potentially detrimental side effects such as drowsiness. If you feel that any medication will impact your driving negatively, do not drive until you feel comfortable behind the wheel.

person-plant-field-flower-allergy-pollen-792882-pxhere.com.jpg

 

Watch out for other road users

 

Good weather can lead to a plethora of additional road users – so be sure to be a courteous driver! Cyclists, horse and riders and walkers can all become additional road hazards, so be sure to take care when driving, especially if you’re in an unfamiliar area.

walking-snow-winter-people-road-cyclist-1282769-pxhere.com.jpg

 

Keep an eye on the road conditions

 

After winter, the UK’s roads can suffer from an influx of additional potholes, created by the wet and cold conditions of the chilly season. Large potholes can do serious damage to a vehicle, so where safe and possible avoid them, or drive cautiously to try and counteract any adverse effects on your motor.

Spring showers are still a definite possibility, so take care on wet roads and leave additional distance and braking time between you and any vehicles ahead. Be careful of any puddles on the road too, as water in your engine makes for neither a happy car or driver!

road-car-hole-volkswagen-van-asphalt-481555-pxhere.com.jpg

 

Get your car ready for the road

 

If your car is due for an MOT or service, make sure to take it in to a garage to get it ready for the road. If you’re looking for a reputable, local, independent garage you can head to the Trust My Garage website and use our handy ‘Find a Garage’ map to locate your nearest TMG member, operating to a Chartered Trading Standards Institute (CTSI)-approved code of conduct.

 

Cleevely022.jpg

 

If you have any tips of your own for getting ready for Spring, be sure to let us know in the comments below!

tmg_ctsi_long

Motoring scams – how can you stay safe?

When it comes to motoring, we at Trust My Garage want to make sure drivers stay as safe as possible on the roads. That’s why we’ve created our ever-growing network of trusted independent garages, to keep your vehicle running in optimum condition and keep you as happy as possible.

 

However, there are others who wish to ruin your motoring experience by submitting drivers to a variety of scams, which can damage both your vehicle and your bank account – and we don’t think that’s fair to you. In order to help you stay aware of potential dangers, we’ve put together information about some recent scams that have affected unfortunate motorists.

 

The speeding fine email

As recently as October 2017, scam emails have been circulated to motorists advising them of ‘Notice of Intended Prosecution’ or ‘NIP’ for a speeding offence. These emails have been supposedly sent from the Government or police and can even claim to have ‘photographic evidence’ of the offence, however they are completely false.

fake-speeding-email2

The only way legitimate notices of intended prosecution are sent is via Royal Mail to the Driver and Vehicle Licensing Agency (DVLA) registered address, so anyone who receives this email is advised to report it to Action Fraud, the national Fraud & Cyber Crime Reporting Centre, and delete it without clicking any links or attachments.

 

The whiplash accident

According to ABI figures, the national cost of whiplash claims makes up 20 per cent of the average insurance premium, while insurer Aviva claims that a staggering 94 per cent of all its compensation claims for motor accidents relate to minor whiplash. (source)

whiplash stretcher

Minor whiplash is very hard to prove or disprove, but if you suspect someone is fraudulently claiming whiplash against you after a small collision, seek the advice of a solicitor to see if you can fight it.

There have been recent attempts to clamp down on false whiplash claims, however the difficulty in verifying the claims have led to new legislation, known as the ‘2015 dishonestly laws’, being put into place in order to correctly punish fraudulent claimants.

 

The ‘cash for crash’ scheme

‘Cash for crash’ is the nickname given to schemes where a scammer intentionally crashes into another driver in order to make a fraudulent claim on their insurance. Often tied in with whiplash claims, ‘crash for cash’ costs the UK £340m every year, with profits frequently funding other criminal activities such as firearms and drug dealing. The BBC states:

“Crash for cash scammers choose their victims carefully – they keep an eye out for drivers who look like they would be fully insured but be less likely to cause a fuss. Mothers with children on board and the elderly are favoured victims. If you’ve been a victim, the circumstances are likely to be as follows:

The accident

A car in front of you slams on the brakes for no obvious reason, and you have no time to react and collide with the car in front. Another scenario (known as ‘flash for cash’) happens when a driver flashes their lights at a junction to let you out, then crashes into you deliberately.

The blame

The other driver will insist the accident is your fault. The scammer will then hand over their insurance details – sometimes already prepared and written down.

 The claim

A few weeks after the accident your insurers will write to you with details of the other driver’s claim which will be exaggerated with costs like car hire, recovery and whiplash injuries.” (source)

cash crash

So how can you avoid this scam? It helps to pay attention to the driver and passengers of other cars around you – people frequently looking backwards or driving erratically can be a giveaway of a ‘cash for crash’ scheme in process. Try and keep a safe braking distance away from other vehicles and be sure to watch for cars turning and manoeuvring around you. Fraudsters may even try and disable their brake lights to try and cause an accident, so make sure to pay attention to your surroundings.

 

The online car-buying con

Not content with damaging your existing car, there has even been a scam designed to trap motorists purchasing cars online, via sites such as eBay. Cons like these use cloned cars – which is like automobile identity theft – to sell illegal vehicles under legal details, leaving buyers out of pocket with an illegal vehicle. The stolen vehicle is given the identity of a similar legitimate car, including licence plates, chassis numbers and accompanying documentation. Prospective buyers can run a background check on the car and the details will appear to be correct.

One victim lost £17,000 after paying in cash for a Mercedes later discovered to be cloned and was left with no way to regain their lost money due to no proof of transaction.

eBay-car-scam-online-801778

How can you avoid this scam? The best method is to purchase via authorised sellers, like garages and dealerships, but viewing a car in person is always beneficial and ensuring you pay for your purchase via a traceable, secure method means there is evidence of your purchase and the recipient of your money should anything go awry.

 

What should you do if you think you’ve been a scam victim?

The first steps in reporting a scam, especially one where you have lost money, should be to report it to Action Fraud. If you wish to get in contact with your local authorities for a crime number, you can also call or visit your local police station. For further information and for other types of scam advice, Citizens Advice can provide more information, viewable here.

Action Fraud

Telephone: 0300 123 2040

Textphone: 0300 123 2050

Monday to Friday, 9am to 6pm

Website: www.actionfraud.police.uk

 

About Trust My Garage

Trust My Garage is a collection of Britain’s best local garages – every one different and every one dedicated to the highest standards of skill and personal service.

 

All the garages in Trust My Garage are members of the Independent Garage Association which is part of the RMI, one of Britain’s oldest motor trade organisations. IGA members are true professionals who have to comply with a strict code of practice.

 

Each and every customer of all Trust My Garage members can rely on using a nationally recognised brand. If there’s a problem that can’t be sorted out between you and your garage, the IGA takes over and helps to achieve a happy outcome.

 

For more information about Trust My Garage or to locate your nearest TMG member visit www.trustmygarage.co.uk.tmg_ctsi_long

The clocks are falling back – so make sure your car can spring forward with Trust My Garage

The time of year is once again upon us where dark nights are drawing in and you’re considering putting the heating on to keep your toes warm. The change in seasons can also herald a change in driving habits for many motorists, and at Trust My Garage we want to keep you and your vehicle running smoothly 365 days of the year.

The clocks go back in the early hours of October 29th, meaning it’s going to be dark even earlier – but never fear! To help you ensure you stay at your best we’ve complied some handy tips for both driving and keeping your car running at its best.

Look after your car battery

The average car battery can last up to 5 years (source), but there are many reasons that require it to be changed sooner than this.

Heading into colder weather can cause strain on your battery, as can short repetitive journeys – these use up your battery’s power without giving it enough time to recharge fully. Taking your car out for a longer drive at the weekend can be a key factor in combating battery drain – as can recharging your battery at home or at a local garage.

Check your tyres

Your tyres are the key element in keeping your vehicle rolling, so make sure they’re up to scratch, especially in the slippery weather that comes with Autumn and Winter. The minimum legal tread depth in the UK is 1.6mm in a continuous band around the central three quarters of the tyre, with no tears, bulges or bald spots on any part of the tyre (source). However, most motoring organisations recommend changing at 2mm and the majority of tyre manufacturers recommend changing at 3mm (source).

You should also try to ensure your tyres are inflated correctly to the specifications of your car. Details of the correct pressure can be found in the owner’s manual and/or inside the door frame on the driver or front passenger side doors, and you can check your tyre pressure at most local petrol stations and garages.

tyre-pressures.jpg

Check your engine coolant levels

With cold weather comes the possibility of ice, so it’s important to ensure the fluids in your car don’t freeze. By keeping your engine coolant levels topped up you’ll stay safer in poor conditions, and keep your car’s internal systems running healthily.

If you aren’t sure what type of coolant your car needs, a local garage or aftermarket sales shop will be able to check what kind you require and point you in the right direction. If you’re stuck for where under the bonnet to check your engine coolant, it has a specific cap under the bonnet, circled below:

Citroën_C3_TU3_engine
As long as your coolant is between the ‘MAX’ and ‘LOW’ level markers on the side of the reservoir it should stop any freezing happening.

Take a look at this video below for a guide on how to check your engine coolant:

REMEMBER: Don’t check your coolant levels when the engine is hot as it affects the pressure in the engine and can cause damage to your vehicle. 

Here comes the sun

The sun is still a factor, even with poorer weather. Low winter sun can affect your vision when driving by causing blindness, so be sure to wear sunglasses or put down your sun visor to protect both your eyes and your driving.

As well as problems from the direct sun, drivers can also suffer when sunlight reflects off the road surface and causes glare, which can have the same adverse effects as the low sun itself. Again, wearing sunglasses or using the sun visor combats this issue, but if you still find your vision impaired it may be best to drive slowly or pull over until later on when the sun has moved.

winter sun london.jpg

Slow down for nature!

Around 74,000 deer are hit by cars every year (source). The risk of hitting one is highest in spring when young deer are starting to venture out , but the autumn is also a time to be wary as stags are often out rutting.

Due to the prevalence of deer across the British countryside it can become difficult in rural areas to avoid deer at this time of year, so if you’re going to an area with a known deer population plan a little extra time for your journey and drive carefully – in some areas it can be an offence to hit a deer!

deer road

Watch out for leaves

Fallen leaves aren’t just a problem on your lawn: hitting a patch of wet leaves on the road can be almost as bad as hitting black ice, so take care on country lanes and keep your speed down when you are forced to drive through them.

If your journey is achievable using main roads, try and stick to them as much as possible as they are more likely to be cleared due to high volumes of traffic and keeping motorists safe.

If you live on a street with many trees, you might want to try doing your bit and tidying up you driveway to stop leaves being blown into the road and causing a potential problem for drivers.

autumn track.jpg

Remember, if you want to take your car for a check-up to get ready for autumn and winter driving, you can use Trust My Garage’s handy Find a Garage map to locate a reputable, Chartered Trading Standards Institute (CTSI) approved independent garage in your area to get the best possible service for both you and your vehicle.

Trust My Garage truly is the independent scheme for independent garages in the UK. They have no hidden agenda or commercial influences, which means they really do exist to ensure that independent garage standards are continuing to improve.

tmg_ctsi_long