Blog Archives

Vehicle safety recalls – what are they and how can they affect motorists?

Motoring in the UK requires drivers to meet a variety of rules and regulations – but what happens when a manufacturer discovers an issue with your vehicle? Trust My Garage has all the information you need when it comes to ensuring your vehicle is safe; check it out below!

 

What is a vehicle safety recall?

A vehicle recall happens when a manufacturer identifies an issue with a particular make or model of vehicle – sometimes they affect a small number of vehicles, and sometimes it’s a much wider range depending on the issue.

In the UK alone, it’s not unusual for a single recall to apply to 100,000 cars or more, sometimes from more than one manufacturer. Worldwide, the biggest ever recall was for 14 million vehicles (carried out by Ford in 2009).

The DVSA estimates around 2.39 million UK cars – around one in 13 – currently in use have unresolved safety recalls that have been issued jointly by the government department and manufacturers.

While there are some instances that will cause owners concern – such as the Vauxhall Zafira fires or Toyota and Lexus airbags, for the most part recalls are for smaller fixes to ensure reliability or, in the case of the VW emissions scandal, create compliance with emissions regulations.

 

How can I be made aware of a recall?

After determining what needs recalling, the manufacturer registers the issue with the DVSA, who then authorise the DVLA to provide contact details of all current owners.

From these, manufacturers can then write, email or call vehicle owners to make them aware of an outstanding recall on their vehicle and advise them on how to proceed.

 

What if I want to check for a recall myself?

The DVSA website has a function where motorists can check their car’s MOT history, and they have now added a “Recall Checker” function to their service. All you need is the vehicle registration – test it out at https://www.check-mot.service.gov.uk/.

If there is an outstanding recall on the vehicle you are searching for the information below will be provided and you will be advised to contact your nearest dealership to conduct an assessment:

If there is no recall on your vehicle, the checker will display the below message:

If there isn’t a recall for your vehicle, you don’t have to do anything!

 

If there’s a recall for my vehicle what do I do?

You can book in an appointment with the manufacturer franchised dealer of your choice – just tell them you need an appointment for a recall and provide them with your vehicle’s details at a time convenient for you.

Depending on the severity of the recall, your car could be back to you within five minutes or across the span of several hours, but your chosen garage should be able to advise you on an approximate timescale so you can plan accordingly.

At the most extreme end of the scale, the manufacturer might instruct you not to drive your car until the work has been completed, but this is rare. Porsche took this decision when two of its £100,000 911 GT3 models caught fire. After telling owners not to use their cars, it traced the problem and set about fitting every car it sold with a new engine. This is, however, a highly unlikely possibility for most motorists.

 

How much could a recall cost me?

As recalls are issues identified by a manufacturer any work should be carried out free of charge, no matter how much time has passed since the recall was initially issued.

 

What happens if I don’t fix the issue?

There is currently no legal mandate for owners to have recalls resolved, but the DVSA has been discussing the option of including vehicle recall checks as part of the mandatory annual MOT, with failures for vehicles that are subject to outstanding recalls that haven’t been addressed.

Owners are also responsible for the condition of their vehicle and can be subject to fines and the invalidation of their insurance if found to be driving a vehicle in a dangerous condition.

 

What can I do about general maintenance for my car?

If you want find a reputable, local, independent garage operating to a Chartered Trading Standards Institute (CTSI)-approved Code of Conduct, you can use the Trust My Garage website’s Find a Garage map here.

Our members offer a range of services across the service and repair industry, ensuring you and your vehicle get the best possible service. For more information about Trust My Garage visit the Trust My Garage website – and  be sure to check out the Trust My Garage Facebook and Twitter pages too!

Driving with Children – Part Two

You may have read Part One of our Driving with Children article, but here are some more essential bits of information you should consider before heading off on your travels.

CHECK UP ON LAWS

DWK- LAW

Last year, the law changed regarding the suitable car seats for children of different ages and sizes. The law requires all children travelling in the front or rear seat of any car, van or goods vehicle to use the correct child car seat until they are either 135 cm tall or 12 years old. After this, they must use an adult seat belt.

For those of you who are planning on driving to and around another country, it is important to brush up on your knowledge of the local laws regarding motoring.

Did you know, in Italy you’re not allowed to drive in flip flops? Or that in France, you are required to keep at least one high-vis jacket available to hand in your car (not in the boot!) at all times, in case of an emergency?

Make sure you’re clued up on all the relevant legislations in order to keep you compliant with the law – you won’t want to scare the youngsters by being reprimanded by the police.

Driving with children is also the perfect opportunity to enforce road safety to help them to understand the importance of being extra careful on the roads.

 

DRIVE WITH ANOTHER ADULT OR OLDER CHILD

DWK - PASSENGER

With RoSpa reporting that children and babies can distract driving, it may be beneficial to carry an extra responsible passenger, where possible, to tend to them while you’re driving.

On the motorway, in particular, pulling over is scarcely an option, unless there is an absolute emergency. This makes it difficult for you to check in on your backseat passengers, should they require your attention.

Having an extra pair of hands, and eyes, with you on your journey will take a great deal of stress off your shoulders, knowing that you won’t have to worry too much about the mischief they’re getting up to. This allows you to stay more attentive to the roads ahead.

 

COMFY CLOTHES AND SPARES

DWK - CLOTHES

Buttons and stiff materials can be really uncomfortable at the best of time, but while stuck in the back of a car for hours on end, the discomfort can become unbearable – especially for children.

Ensure that kids are kitted out in loose, elasticated clothing to avoid digging and chafing.

It is also worth packing a spare pair of clothing for the journey. Wet wipes can clear up most stains, but when it comes to clothes stains, they may not suffice. Wearing wet, stained or sticky clothes will only make the children more irritable, which is best overcome by being prepared.

This also applies to nappies for babies. Be sure to dress your babe in a fresh nappy before the journey, and check and change at regular intervals.

 

SICK BAGS

DWK - SICK

Travel sickness is a burden that no one should have to bear. Where adults are much abler to tolerate such ordeals, children may not be so resilient.

It won’t always be possible to pull over, and doing so will cause frequent delays in the journey, which could lead to more restlessness.

Carrying sick bags in the car with you will save your interiors from becoming stained, and will also allow you to cut down the amount of times you have to pull over. Zip top bags are best, as these will prevent further spillages, and help to control any unwanted odours.

Wet wipes, disinfecting wipes, hand sanitizers and black bags will help to clean up the area further while you’re on the move. This is also where having a spare change of clothes to hand is useful!

Of course, prevention is far better than cure. Mints, Dramamine and peppermint oils can all help to avoid car sickness.

Eating too much before a journey can also make children sick, especially if they don’t save enough to time for digestion. Avoid feeding children heavy foods before setting off, and allow adequate time between eating and setting off.

 

CHILD LOCK

DWK - CHILD LOCK

Bored children tend to fidget and play with things they shouldn’t – including door handles! Make sure you take precautions to ensure your children do not risk harm. Should your car have 5 doors, ensure the back seats are child-locked to ensure your little ones don’t try venturing astray.

 

CAR CHECKS

DWK - CAR SERVICE

Most importantly, in order to keep your children safe on the journey, you need to be confident that the vehicle you are driving is completely up to the job. Breaking down on a motorway with children is not only inconvenient but potentially dangerous too.

Top up vehicle fluids, ensure your tyres are inflated and make sure your car is roadworthy before carrying your children across, or out of, the country.

Your local Trust My Garage member will be able to prepare your car for your summer travels. Head to www.trustmygarage.co.uk to find your nearest trusted garage.

 

Have fun and stay safe!