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New Tyre Labelling – What does it mean for Motorists?

As of 1st May 2021, tyres now have a new labelling system to help motorists understand how well they perform in different conditions. Want to know more about how the system works and how it could affect drivers? The Trust My Garage blog is here to help!

What changes are being made?

According to TyreSafe.org, the changes to labelling are being made to help motorists understand the performance of different tyres in areas such as fuel efficiency, and grip in adverse weather conditions.

With the previous labelling system, concerns were raised that motorists were not fully aware of the differences between different tyre ratings displayed on the tyre label. As these labels were physically affixed to the tyres, a driver could have had a new tyre fitted by a garage without ever seeing the label to confirm the tyre’s rating, unless specifically queried.

From now on, tyre label ratings are available to retailers through their computers, and they must provide the rating details to their customers. This information is drawn from a European database holding the ratings of every tyre on sale, which will be made accessible to the public.

The rating scale for tyres has also changed, with a new, five-option rating system from “A” (best) to “E” (worst). If the tyre is classified as suitable for use on snow, it will have the Alpine peaks symbol. A symbol for tyres classified as suitable for ice (known as ‘Nordic tyres’) is also available. The ratings system and the snow/ice graphics are shown here:

© TyreSafe 2021

What details are the same as before?

There is some information which has not changed. A tyre’s fuel efficiency, braking performance in the wet and the amount of road noise it generates remain the core information of the label, and a rating is provided for each performance measure. Labels will look like this:

© TyreSafe 2021

How can I check my vehicle’s tyres?

If you think your vehicle may need new tyres, or you want to know if your tyres are over the legal tread depth limit of 1.6mm, you can test their depth yourself.

You may also want to confirm if your vehicle’s tyres are inflated to the correct pressure, or monitor key signs of wear and tear on the tyres.

Our “What to do when… you need to check your vehicle’s tyres” posts can help! From “the 20p test”, to how to use a tyre pressure gauge, we’ve put together the information you need to ensure you keep this vital part of your vehicle at its best.

What do I do when I need to change my vehicle’s tyres?

Many local independent garages offer tyre sales and fitting services, either as a standalone or as part of your MOT advisories. Often, you can ask for new tyres to be fitted while still at the garage to rectify an advisory issue. If you want to know which garages near you offer tyre services, you can pop your postcode into the handy “Find a Garage” tool on the Trust My Garage website! Give it a try here:

You can adjust the search radius depending on how far you want to travel, and check the reviews and ratings for each TMG member too! All members also have a profile page where you can read more information about the business and see what services they offer – including tyres!

All the garages in Trust My Garage are members of the Independent Garage Association, which is part of the RMI: one of Britain’s oldest motor trade organisations. IGA members are true professionals who must comply with a strict, Chartered Trading Standards Institute-approved Code of Practice.

Every customer of all Trust My Garage members can rely on using a nationally recognised brand to help you and your vehicle get the best value service for your money.

If you have any top tyre tips, be sure to leave them in the comments below!

What Trust My Garage Code status means to you

It’s great news for consumers as Trust My Garage (TMG) has now been granted Chartered Trading Standards Institute (CTSI) approval under the Consumer Codes Approval Scheme (CCAS). This means that when you take your car to a Trust My Garage member, you will now benefit from additional protection beyond the standard consumer rights, giving you the added assurance of a professional service, and the knowledge that your TMG member has chosen to accept the provisions of the TMG Customer Charter which forms the basis of the scheme’s compliance with the CCAS criteria .

The CTSI aims to help consumer-facing businesses, both in the UK and abroad, maintain the highest standards, giving peace of mind and added protection to customers. Businesses wishing to apply for code approval status face a rigorous process, and approval is only granted to organisations that can firmly demonstrate a commitment to the highest level of customer service and protection, and which also have a commitment to continually improving service standards within their industry.

tmgThe TMG consumer code is now the only code in the UK exclusively open to independent garage businesses, with the aim being to raise stands within the independent sector and promote peace of mind to all customers. The code means that it will ensure a strong disciplinary framework designed to ensure garages maintain the high standards that Trust My Garage stands for. It will also support garages to ensure that motorists always get the very best service at independent garages displaying the Trust My Garage shield.

But what does it mean for you when you visit your local member?

  • In addition to knowing the technicians at your local Trust My Garage member will be regularly assessed for quality and professionalism, you now have the assurance that they will always have access to up-to-date technical information, facilities and equipment, meaning that you are guaranteed a professional, quality service every time you visit a garage displaying the Trust My Garage shield. TMG businesses comply with the highest standards set by the CTSI, the national body for trading standards professionals.
  • In the rare event that you might have a complaint regarding a Trust My Garage member, you now have additional protection beyond standard consumer rights, including a clear complaints procedure and access to the National Conciliation Service, TMG’s alternative dispute resolution provider.
  • When you take you vehicle to one of our members for a service or MOT, you can rest assured that you are dealing with a firm that is determined to deliver the highest levels of customer satisfaction.
  • Trust My Garage truly is the independent scheme for independent garages in the UK. We have no hidden agenda or commercial affiliation, which means we really do exist to ensure that independent garage standards are continuing to improve; we have no commercial influence.
  • There are now more TMG members than ever before. Since we became the only CTSI backed code exclusively for independent garages, we have experienced a significant increase in enquiries from garages wanting to join the scheme, but only those that meet our standards and conditions are becoming members., We now have over 2,800 members and this number is growing all the time, meaning that there really is a TMG member near you, wherever you are in the UK.

Sounds good doesn’t it? But how do you find your nearest Trust My Garage member and join thousands of motorists enjoying independent quality every day? Simply visit our garage finder on our website or download the Trust My Garage app. Enter your postcode and we’ll show you where your nearest members are.

You can download the Trust My Garage app from any smartphone and it will instantly recognise your location before showing a number of trusted garages nearby. From the app, you can view garage feedback, view our educational videos and call one of our members directly to book a service, MOT, or recovery service.

Our brand new video explains more about Chartered Trading Standards Institute (CTSI) approval and what it means for you: