Blog Archives

Top 10 tips to take the heat out of summer driving

Driving in the sunshine can be an exhilarating experience as we wind down the windows and breath in the fresh scent of summer. But heat waves and very hot temperatures are not always good for our cars. As Britain basks in record temperatures, we are urging motorists to take extra care of their vehicles. Summer driving, particularly on long journeys and on unfamiliar routes, can not only have adverse effects on you as a driver but also on your vehicle too. The key to a safe and hassle free trip is preparation.

Our top tips will keep you from getting hot under the collar.

Young adults taking road trip in vintage car.

Young adults taking road trip in vintage car.

1. Rubber
Consistent hot weather can exacerbate any existing minor damage to wiper blades and rubber windscreen trim. Give them a good look over to make sure any small problems are not worsened by hot temperatures.

2. Tyres
High temperatures will also worsen any existing damage to rubber, and under-inflated tyres can be more prone to friction, leading to punctures and blow-outs. The answer? Check the condition and pressure before going anywhere! Why not do it the very next time you pass by a petrol station which has air and water facilities?

3. Coolant
Keep your engine coolant topped up to the correct level. Engine coolant could be at risk during summer driving. Aggravated by warm weather, low engine coolant, leaking coolant hoses and broken electric cooling fans can all result in overheating and temperatures hot enough to cause severe and expensive damage.

4. Washer
Is your windscreen washer bottle topped up? Water evaporates more quickly in hot weather, so check that your windscreen washer bottle is full before setting off. Sudden rain showers on a dry but dirty windscreen can cause bad smearing if your washer bottle is empty – don’t get caught out. A working screen washer is a legal requirement

5. Chippings
Loose stone chippings can cause punctures. Be extra careful driving through rural areas as summer is a popular time for the National Roads Authority and county councils to lay tar covered with loose chippings to improve roads. We tend to drive faster on rural roads as the speed limits are higher than in towns and cities. As well as the risk of skidding, the loose chips can fly up and cause damage to your paintwork.

6. Wildlife

Be on the lookout for wandering wildlife. Animals and birds are particularly active in summer as they feed their young. Larger animals such as badgers and deer are big enough to write off your car if they are hit, even at lower speeds. Please remember to report any collisions with wild animals, especially the ones that are protected such as badgers and some of the wild bird species.

7. Farmers
It’s the busiest time of the year for farmers as they harvest their crops and move livestock. Don’t drive too closely to tractors that are fully loaded or towing agricultural machinery such as ploughing equipment. Debris often falls from these vehicles and can cause costly damage to your car’s bodywork.

8. Air conditioning

In older cars, air conditioning increases your fuel consumption as the compressor provides “drag” on the engine. If you are stuck in traffic, you might want to turn the aircon off and open a window instead to save fuel. However, this mechanical drag is much less significant on modern cars in the first place, and once moving again, the extra aerodynamic drag of an open window will cancel this out anyway. Some very modern cars, especially hybrids, have “smart” efficiency settings to absolutely maximise fuel economy, and turning on this settings reduces the aircon load on the engine to an absolute minimum.

9. Glare
Sun glare can cause accidents in a number of ways, but one thing you can do in preparation is keep your windscreen clean from smears inside and out to stop the sunlight catching on them and impairing your vision.

10. Battery
Excessive fluid evaporation can reduce the life of your battery. Check your manual to see if it needs liquid top-ups and add distilled water if needed.

If you have any doubts about the condition of your vehicle, do take it along to your nearest and trusted ‘Trust My Garage’ member for expert advice and a simple summer service. Click HERE to find your nearest one.

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Why you will benefit from TRUST MY GARAGE getting Government backing

Recently, responsibility for the government’s Consumer Codes Approval Scheme has been transferred to Trading Standards Institute from the Office of Fair Trading and this means an even greater focus on the needs of the consumer.

As TRUST MY GARAGE has always demonstrated high standards in the independent service and repair sector we have now submitted an application for TRUST MY GARAGE to be an approved code.

What does this mean for you?

1. We guarantee you’re not getting scammed

In a recent survey conducted by the AA, 22% of motorists believed that items had been fitted or replaced unnecessarily during a car service. By visiting a TRUST MY GARAGE member you eliminate any chance of this scenario ever happening to you. We will be working with Trading Standards to drive out any independent garages that do not comply with the high standards we set. This way you can be sure that garages who display the TRUST MY GARAGE shield are genuinely working to provide the very best experience for the consumer – and if they don’t, we want to hear from you.  We can all play our part in raising standards across the entire independent sector.

2. You ALWAYS receive the very best service

All garages that are members of TRUST MY GARAGE work to the highest industry standards. Our members have access to the most up-to-date technical information and tools, and employ highly skilled mechanics. We have even had TRUST MY GARAGE member technicians voted among the best in the country!

3. Customer service is always outstanding

Customer service is top of the agenda for all our trusted independent garages. We ensure that our members explain work carried out clearly and treat customers and their vehicles with the upmost respect. These garages are part of the local community. They visit the same shops as their customers and their children often go to the same school as their customer’s children. They get to know you and always provide a personal and friendly service.

4. You receive REAL value for money

In the same AA survey 44% of respondents believed that the expense of a repair had been a lot higher than expected after a garage visit. One of the key benefits of a garage being in the TRUST MY GARAGE code means that you will receive an honest and loyal service every time you visit one of our members. Our garages are committed to providing motorists with a fixed quote or estimate, both inclusive of parts, labour and VAT and they only charge for the work completed and parts supplied and fitted.

5. Complaining is easy

In the unlikely event that you are displeased with any aspect of your visit to one of our member garages, you will be able to report it to Trading Standards as well as to us. This means you are backed by the support of two reputable, national associations and also have access to free advice to help address your complaint and rectify it promptly. The key to this is clear communication between the customer and garage.

6. Honest Consumer Feedback

We will soon be adding consumer feedback to the scheme via our website at www.trustmygarage.co.uk and through a TRUST MY GARAGE dedicated “app”. This means that your views will really count – all TRUST MY GARAGE members will welcome constructive feedback and other consumers will see an honest appraisal of the garage.

So remember, any garages displaying the widely recognised TRUST MY GARAGE shield can be trusted to provide an honest and professional service to all motorists.  Upon completion of the process, the TRUST MY GARAGE consumer code will be the only approved code in the UK that is exclusively open to independent garage businesses. TRUST MY GARAGE is already a household name and with European law stating that new cars can be serviced at independent garages without invalidating the warranty, the Trust My Garage consumer code will be the final piece in the independent garage jigsaw.

And don’t forget… To find your nearest TRUST MY GARAGE member you can always use the POSTCODE FINDER HERE

We are doing our bit to help women get to grips with their cars

Are you a female driver? Are you carrying out basic maintenance checks on your car? A recent survey that we conducted found a staggering 67% of female drivers do not do something as simple as check their brake fluid levels and just under half don’t check their oil levels as often as they should.

One of our members in Ashton is doing its bit to help women better understand their vehicles, and is offering vital training to female drivers, demonstrating how to carry out basic car maintenance checks.

GuideBridge MOT & Service Centre has been a TRUST MY GARAGE member since we launched the independent scheme. A family-run garage, it has earned a reputation as the most ‘female friendly garage in Ashton,’ thanks to the extra care and considered approach it takes towards making female drivers feel at home when they take their vehicle in for a service, repair or MOT.

Jan Lord, Business Development Manager at GuideBridge tells us more…..

JAN_Guidebridge

Guide Bridge MOT & Service Centre is managed by three ladies who each have a different role to play. We are all drivers ourselves so we understand the issues that female drivers face. I work behind the scenes on marketing and Fleet Management, Nicola is our Garage Manager, and we also have our receptionist, Lauren.  

A large proportion of our customers are women; there is around a 70:30 split and I think this is because we have female faces in the garage which makes female drivers feel more at ease when entering a garage environment.

As women, we understand that it can be bewildering when it comes to car maintenance and repairs. This is exactly why we have developed a process of educating and supporting female motorists in our area – to make them feel relaxed and confident with their own cars.trust my garage 26

We hold regular workshops for women to teach them the basics about car maintenance. It’s hugely popular and we have helped women from all walks of life. We’ve had women from 17 years-old all the way to 79 years-old, and a group of women from the Women’s Institute also attend regularly. We encourage the female drivers who join our course to imagine what it would be like when faced with a real life breakdown and teach them how to react in these situations. We had one lady attend once in a tight short skirt and stiletto heels. Why? Because this is what she would likely be wearing in the event of a breakdown as she uses her car to travel to social events!

We usually teach around three ladies at a time, and advise them to come in with their own cars so that we can go over everything that they need to know to keep their cars in good condition. This includes; what certain buttons do on their dashboard, why there are different lights on a dashboard, how to change wheels and windscreen blades, and checking all fluids. They always go away feeling more confident should they ever experience a break down because they have learned how to act in these situations.

Because of our considered and educational approach to female drivers, more of our female customers are pro-active in addressing any initial problems with their cars, which is saving them money in the long term. They only visit us when they are due a regular service, need a repair or for their MOT. I think women tend to worry about situations where something goes wrong, out of their control, which is why a proper education is essential. We are providing this education to give them peace of mind on the road.”

About GuideBridge MOT & Service CentreGuidebridge

GuideBridge is a family-run business providing MOTs, car servicing, and vehicle repairs in Tameside, for both private motorists and fleet operators. It was established in 2003, and is lead by Derek Lord who has over 40 years experience in the motor trade.

As a proud TRUST MY GARAGE member, GuideBridge will be attending the annual Greater Manchester Business Expo on 16th July at the Hilton Hotel on Deansgate. If you are attending, pop along to see them – they will be handing out goody bags to visitors of the stand and helping to educate garages and motorists about the great work we are doing at TRUST MY GARAGE.

guidebridge logo

Over 50s can trust independent garages for tricky maintenance

These days peering under the bonnet can be a daunting task – especially for those used to seeing older engines.????????????????????????????????????????????????????

The number of over 50s carrying out basic car maintenance, such as changing the battery, has almost halved over the last five years (17% compared to 10%); instead they are using garages to carry out these basic tasks according to a report from Saga Car Insurance.

Technology is the heart of the modern car which means we are now able to enjoy a smoother ride with added luxury. However, a more advanced level of expertise is needed when something needs altering or repairing. As cars have become more complex, over 50s have become less confident about car maintenance.

Old vs New

A history lesson in brief… Back in the 1970s car manufacturers started using electronic equipment to control vehicle functions and systematically regulate vehicle emissions. This subsequently increased the complexity of the vehicle functions, which improved performance, safety, reliability and fuel efficiency. These increasingly complex systems needed to be controlled and gradually the number of “computers” (or ECUs) in the vehicle grew until we have the modern motor car with its own network of interconnected systems. Although the car can even store and report faults, access to this information is unlikely to be available to the home mechanic.

These ‘on board diagnostics’, are coded, which means you require the technical expertise of a trained mechanic  – who has access to technical data as well as sophisticated and expensive equipment to generate an accurate diagnosis of the car’s problem.

What else do the stats say?

Saga report… TMG says…
One in six (16%)   men take their car to a garage after failing to make basic repairs   themselves. Rather than make a problem worse by taking a DIY   approach, use a trusted independent garage that will get it right first time.   It’s what they are there for! 
DIY car repairs:

  •   15% of over 50s will attempt their own repairs if their car is over 10   years old
  •   8% of over 50s will attempt their own repairs if their car is under   one year old
Whatever the age of your car, using a professional   is always the safest bet, even if you think you can do it yourself.   Sometimes, the upfront cost savings in DIY repairs can end up costing you   much more in larger repair work down the road, or in the loss of insurance   coverage because you didn’t go to a professional. 
Only 2% of women   are likely to attempt making repairs to their car compared with 15% of men. Women are making a wise move here. TMG members pride   themselves on being ‘female’ friendly, as they try to stub out the old stigma   attached to the industry.  They explain   all their costs in a transparent manner and offer a professional and personal   service to everyone.

 

A different report from Saga last month found that over a third of drivers over 50 are also trying to reduce their motoring spend. When it comes to taking your car for a service or repair, using an independent garage is the most cost efficient way to do it.

See our very own Infographic (infographic link) highlighting research from the Independent Garage Association (IGA). It shows that by visiting an independent garage you could be spending on average, £40 an hour less than if you visited a main dealer.

If you can relate to this post, then make sure you find your most local TMG member to make sure a professional and friendly mechanic is looking at your car and making it roadworthy… first time round!

Help cut crime by using a Responsible Retailer Garage

So you’ve just had a set of new tyres fitted ready for the summer, or maybe you recently had one replaced due to a blow out on the motorway? Your brand new tread is the maximum depth and you hit the road a satisfied motorist. At what point did you think about what happened to the worn out, lifeless tyres that had served your motor so well over the past months?old tyres

It is actually illegal to keep waste tyres without a licence and if they are not properly reused, recycled, or disposed of correctly, they can have a detrimental effect on our communities and environment, let alone undermining legitimate businesses.

How? If illegally kept tyres catch fire, they burn toxic smoke and pollute the water which has a damaging effect on the communities in the vicinity.

Now there is an industry partnership which restores confidence in consumers about where their used tyres are going, and assures them that their tyres are being removed correctly, and reprocessed in a legal and environmentally friendly manner.

EACH YEAR THE UK GENERATES SOME 40 MILLION END-OF-LIFE CAR AND VAN TYRES OF WHICH 80% ARE COLLECTED AND REPROCESSED THROUGH THE INDUSTRY’S RESPONSIBLE RECYCLER SCHEME.

We are doing our bit today to encourage tyre retailers and garages everywhere to dispose of tyres the right way. Our Operations Manager will be presenting at the official launch of the Responsible Retailer Initiative, which recognises tyre retailers using the scheme as Responsible Retailers. We will speak on the synergies between the scheme and Trust My Garage and how we are working to communicate this message to consumers.

How can waste tyres be used?

  • They can provide fuel for cement kilns.
  • They can be transformed into various products like flooring, road surfaces, furniture, and shoes.
  • Bales of tyres can be used in the construction of modern engineered landfill sites and flood defences.

TIF Responsible Recycler Scheme members are subject to a rigorous annual audit process conducted regularly by independent environmental audit specialists. Garages that use an RRS member will be able to guarantee that tyres collected from their premises are reused, recycled or otherwise disposed of in ways which comply with UK and European statutory regulations. They will receive an annual certificate of compliance which you as a motorist can view in the workshops to be ensured that your tyres will be dealt with correctly.Responsible Retailer logo