TMG member is a ‘Top Technician’
As part of the TRUST MY GARAGE customer charter we make sure all our member garages are trusted to ‘work to high standards, use up to date technical information, techniques and tooling’ and ‘achieve key industry standards set by the RMI.’ This ensures that when a motorist visits one of our members, they always receive the very best service and expertise. There is no better example of a garage that adheres to this requirement than Cleevely Motors Ltd in Cheltenham.
The job of a garage technician is more highly skilled now than ever before as technology in motor vehicles continues to advance. In particular, electronic systems on cars are now highly complex, and technicians need to have the requisite skills and knowledge to be able to repair and service a range of different vehicles with different systems.
Every year garage technicians from across the country battle it out in a bid to be crowned the UK’s ‘Top Technician’. The competition was born back in 2002 to champion the best technical repairers off the back of national press querying the level of technical knowledge and practical skills needed to ensure you, the motoring public, are kept safe in your vehicles.
The Top Technician award recognises the expertise that technicians need in order to keep your vehicle roadworthy, and one Trust My Garage member, Matt Cleevely, manager of Cleevely Motors Ltd in Cheltenham, has just been ranked in the Top 24 technicians across the UK, from over 650 entrants.
Matt had to complete a demanding test that questioned him all about the theory of his job as a garage technician. He said: “The actual test was very well formatted and covered different topics. The questions about the electrical side of the job were extremely complex and were based around resistance and voltages – you really needed to know your stuff.”
Matt is the third generation in his family business and is currently working to shape the future of his company to cope with future technological advancements in the motoring industry. Technology affects everything and without continuous professional development it is very easy for knowledge to become outdated. Cleevely Motors is now looking at expanding its extra diagnostic equipment, and will provide further training for its staff to equip them with the skills for dealing with advancing technology in vehicles.
Matt continued: “After finding out I’d got through to the final stages I felt really proud of my knowledge. I’m really keen to improve my professional skills so that I have the capacity to adapt to new technologies for my customers.”
Matt’s technical expertise comes from his 16 years experience. He is also an avid reader of motor industry magazines and receives a daily digest of technical bulletins and information from Trust My Garage and the RMI, which also help him to keep up to speed with all industry related matters.
With millions of cars in production these days, car technicians are set the incredible challenge of being able to transfer their skills across numerous makes and models, so that when you walk into their garage with a problem, you’ll be able to trust they get it right! We are always ensuring that our member garages are keeping up with current trends and our mechanics constantly improving their existing skills to guarantee the very best service all the time.
Do you want to know where your nearest trusted technicians are…? CLICK HERE to enter your postcode and find your local TRUST MY GARAGE member.
Posted on April 15, 2013, in People and tagged auto, Cheltenham, Cleevely Motors, expertise, garage, good garage, independent garage, local independent garage, RMI, Technical support, technician, top technician, trust, trust my garage, trusted garage. Bookmark the permalink. Leave a comment.